Peppers Gallery Hotel Canberra

Customer review rating 4.1/5 1,369 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Peppers Gallery Hotel Canberra
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+ 15 Services

Hotel extras

  • Close to Lake Burley Griffin

  • Easy walking access to ANU

  • 10 min drive from Parliament House

  • Close to city centre

  • Hidden gem in the New Acton precinct

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Peppers Gallery Hotel Canberra

15 Edinburgh Avenue
2601
acton
australia

Tel: +61261752222

Fax: (+61)2/61752233

Check-in from 14h00

Check out up to 10h00

  • By plane

    CANBERRA INTERNATIONAL AIRPORT At 7km / 4 miles

GPS :-35.284379, 149.123692

Your meetings and events

"One of the nation's centres for inspiration and celebration of the Australian spirit, Canberra stands as an apt reminder of the importance of achievement in every aspect of life.Peppers Gallery Hotel provides an atmospheric destination for meetings,presentations, press events, photo shoots and special occasions.The two designer Boardrooms have crafted timber features and the sculpture garden makes a creative entrance statement.

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

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General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • 24 hour reception, Secure undercover car park, Express checkout, Fully equipped gym

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The Peppers flair for individual touches and unique locations has once again found its mark, and in the process, created an innovative CBD hotel. A gallery of original artworks in the foyer and corridors is carried through to rooms, suites and apartments. The décor adds individual splashes of colour, with rain showers, luxury bedding and smart technology features. The experience is modern, quirky, and stylish.

Hotel Room

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Room

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Room with Bath

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier Room

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier Room with Bath

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

BICICLETTA

Type of cuisine: Italian

Bicicletta is open Tuesday to Saturday dinner only. Authentic Italian food created from the freshest seasonal produce and ingredients, locally sourced. Known for its great coffee, daily specials fresh from the marketplace and carefully curated wine list.

LIBRARY BAR

Non contractual photo

The Library Bar is ideal for pre-dinner drinks or a nightcap.

Our guest reviews for
Peppers Gallery Hotel Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,369 reviews

Great location and lovely staff. Very unhappy with the room

Customer review rating 4.1/5

Erin Friends - 26/10/2020 Confirmed reviews ALL

The staff were very helpful but unfortunately the 2 bedroom apartment was not at all what was shown in the pictures on the website. It did not meet the standard I expected for the amount of money paid. One shutter was broken, stains in the carpet and showers were not clean.

Dear Ms S., Thank you for taking the time to complete our post stay survey. I am extremely pleased that you found our staff friendly and specifically praised Jack, i will be sure to share this amongst the team. I have noted your feedback regarding the condition of 1006 and will be personally auditing the room myself this afternoon. I apologies that this didn't reach expectation and appreciate our feedback. Should you return to Canberra I would be grateful at for the opportunity to rebook you personally at a discounted rate. You can contact me at any time. Travel Safe Simon Pattison General Manager

Nice overnight stay

Customer review rating 4.1/5

Emma F. Couples - 26/10/2020 Confirmed reviews ALL

Conveniently located and nicely appointed room

Dear Emma, Thank you completing our survey. I am immensely pleased that you enjoyed your stay with us and hoping that we get to welcome you back in the future. Kind Regards, Simon Pattison General Manager

Generous sized apartment

Customer review rating 4.1/5

Anonymous Couples - 25/10/2020 Confirmed reviews ALL

Disconnect between apartment towers made it difficult to find bearings

Good Morning Jamie-Lee, Thank you for making the effort to complete our post stay survey. I am pleased to see that you enjoyed your time here with us at Peppers Gallery Hotel. I must admit, I myself sometimes find myself little lost in our precinct, I hope you still found it relaxing and uplifting. Kind Regards, Simon Pattison General Manager

Underwhelmed

Customer review rating 4.1/5

Warwick Business - 24/10/2020 Confirmed reviews ALL

15mins to check in is far to slow, especially when the hotel was so empty. No breakfast in house poor form. Dinner room service didn't come with cutlery. How was i supposed to eat pasta without a fork.

Dear Warwick F., Thank you for taking the time to tell us about your experience at the Peppers Gallery Hotel Canberra. I am sorry that your experience did not meet expectations. I can see that you have stayed with us on a handful of occasions, and hope that you know this not our usual guest experience. Unfortunately some carpets suffered leaching from the wooden icon table, we have and are continuing to apply treatment to these. I do hope we have the opportunity to welcome you back and showcase our usual high standards. Sincerely, Simon Pattison General Manager

Convenient and pleasant

Customer review rating 4.1/5

Anonymous Business - 24/10/2020 Confirmed reviews ALL

Comfortable and courteous

Dear Micheal, Thank you for your great review! We are glad that you enjoyed your stay finding the hotel and your deluxe room comfortable. We appreciate you choosing Peppers and look forward to welcoming you back soon. Kind regards, Jack - Front Office Supervisor

Good stay

Customer review rating 4.1/5

Barry Couples - 24/10/2020 Confirmed reviews ALL

Very comfortable hotel Excellent staff Good location Very good in house restaurant and an excellent selection of local restaurants available

Good Afternoon Mr S., Thank you for your 5 Star Review! We are glad that you enjoyed your stay with us here at Peppers Gallery, as well as had an opportunity to dine at Bicicletta. We truly appreciate your business and I look forward to welcoming you back! Kind Regards Simon Pattison General Manager

Good Location

Customer review rating 4.1/5

Ian Couples - 24/10/2020 Confirmed reviews ALL

We had a two day break at Peppers, our first stay in this hotel. Having stayed at other Peppers Hotels which we enjoyed, we were keen to try Canberra. While the location was very good and the staff friendly and eager to please, we were disappointed overall. Our bed was extremely comfortable, but the carpet and the bathroom floor were not so clean.. Generally the hotel looked very 'tired'. We ate at biciletta restaurant one night where the food was fine. While the wait staff were friendly and efficient, it would seem that they had not been briefed about the specials on offer, as they had to refer to their supervisor to give us details. Also, it is appreciated that there are restrictions for covid, but if the restaurant can offer dinner, I can't see why it can't offer breakfast. Perhaps when the current renovations are completed, the hotel will be a more attractive option.

Dear Mr B., Firstly let me thank you for taking the time and effort to complete our post stay survey. I am pleased to see you found our staff to be warm, friendly and eager to please. I apologize for the appearance of the carpet and tiles, whilst I can assure you that the we are cleaning thoroughly, there is an overall marking issue we aware of and working through with the bathroom tiles. I also appreciate that the limited operations of Bicicletta are not ideal for your travel requirements. We have been and are still working towards a return to "normal" as quickly as viable. I do hope that you enjoyed your stay in our beautiful city and that we will have the opportunity to host you again in the future. Sincerely, Simon Pattison General Manager

Good location

Customer review rating 4.1/5

Tony Families - 23/10/2020 Confirmed reviews ALL

Over priced room very small didn’t cater very well for my elderly mother

Customer review rating 4.1/5

2016stockholm Friends - 23/10/2020 Confirmed reviews ALL

The hotel was clean and comfortable and the reception staff were very pleasant and polite.

Good location, friendly staff

Customer review rating 4.1/5

Lisao Couples - 22/10/2020 Confirmed reviews ALL

Very happy with the service, had a very relaxing stay. Will definitely return in the future.

Good Morning Lisa, Thank you for your positive Review! We are glad that you enjoyed your stay and found the team to be so welcoming. I cannot wait to welcome you back agian. Kind Regards, Simon Pattison General Manager

Great location and large comfy bed .

Customer review rating 4.1/5

Anonymous Couples - 21/10/2020 Confirmed reviews ALL

Our 2 night stay was both comfortable and convenient. Our large room had a kind sized bed with all the conveniences of a high end stay. On site restaurant and bar allowed us to dine in and enjoy a few drinks each night. We were in walking distance to local cafes, CBD shopping and even a longer walk to the war memorial.

Dear Mr & Mrs R. Thank you for your positive Star Review! I am so pleased that you enjoyed not only our location but also our Restaurant. We are looking forward to welcoming you back the next time you are in town. Travel safe and stay well Simon Pattison General Manager

Great getaway

Customer review rating 4.1/5

Chrisshaun Couples - 21/10/2020 Confirmed reviews ALL

Perfect place to relax and enjoy the Lake and the City. The service was great, food was fantastic and we could walk everywhere from that location.

Good Morning Ms T. Thank you for your positive feedback! I am so pleased that you enjoyed your time in Canberra and that we got to be apart of that wonderful experience. We look forward to welcoming you back again. Stay well and travel safe Simon Pattison General Manager

Wonderful staff

Customer review rating 4.1/5

Anonymous Couples - 20/10/2020 Confirmed reviews ALL

From the moment of check in, our experience with Peppers was great. Attentive staff and very comfortable rooms matched with a central location made our stay very comfortable.

Dear Kim, Thank you for your wonderful review! It is great knowing our team were able to provide you with top class service while on your Luxury Escapes with us. We can't wait to welcome you back again soon. Kind regards, Jack - Front Office Supervisor

Great location

Customer review rating 4.1/5

Wendy Couples - 20/10/2020 Confirmed reviews ALL

We really enjoyed our stay at Peppers Gallery Hotel. We found all the staff we interacted with were friendly and helpful. Our room was plenty big enough for the two of us. Because of Covid restrictions our room was not serviced but we were able to get clean towels etc when needed. We were a bit apprehensive about the breakfast arrangements but were pleasantly surprised at how tasty and adequate the meal was. We ate at the restaurant once and really enjoyed the food and went back to our room feeling full. We had cocktails in the bar each day which was a real treat. We tried something different each time. I would have no hesitation in recommending this hotel.

Great go-to in fabulous precinct

Customer review rating 4.1/5

Josephine Couples - 20/10/2020 Confirmed reviews ALL

So glad we chose the deluxe room. So comfortable and spacious.

Dear Josephine, Thank you for your 5 Star Review! We are glad that you enjoyed your stay, found our team members friendly and made the most of our location. We look forward to welcoming you in the future. Kind Regards, Simon Pattison General Manager

Great location with access to the Lake bicycle circuit.

Customer review rating 4.1/5

Ian W. Business - 19/10/2020 Confirmed reviews ALL

Rooms were small but expected given the age of the building. However, on the first day of the the stay the room was not serviced but one has to make allowances for COVID-19. Great food and service in the restaurant.

Dear Mr W. Thank you for taking the time to tell us about your experience at the Peppers Gallery Hotel Canberra. I am so pleased to hear that you had the opportunity to dine in our Italian Restaurant during your stay, and enjoyed it's food and service. I apologies i did not meet with you personally, as Diamond member, your loyalty is truly appreciated. I look forward to hosting you again sometime in the future, Sincerely, Simon Pattison General Manager

Well located

Customer review rating 4.1/5

Steven M. Couples - 18/10/2020 Confirmed reviews ALL

Great service tho rooms can be a little dark

Good stay

Customer review rating 4.1/5

Wayne M. Couples - 18/10/2020 Confirmed reviews ALL

Great welcome Terrific experience with the restaurant great food and great service

Good Afternoon Wayne, Thanks for the fantastic review! I will be sharing this with the team. We cannot wait to have you stay with us again Simon Pattison General Manager

Well located

Customer review rating 4.1/5

Lyn Couples - 17/10/2020 Confirmed reviews ALL

Disappointing. TV did not work. Light in bathroom did not work. Had to move room at night. Initially no choice for breakfast. Breakfast was late next morning by half an hour. Dinner not up to standard. Part of the ingredients left off meal.

Dear Lynette M., Thank you for taking the time to tell us about your experience at the Peppers Gallery Hotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for making special mention of Suba, I will be sure to recognize this service with him directly. I am however disappointed to hear that we failed to reach our usually high standard on multiple touchpoints during your stay, especially in regards to dinner. As a gesture of gratitude I would like to offer you a significant discount should you wish to stay with us again in the future. The next time you are visiting Canberra please reach out to myself directly. Sincerely, Simon Pattison General Manager

Ok

Customer review rating 4.1/5

Anonymous Friends - 14/10/2020 Confirmed reviews ALL

Our room had no hot water the entire stay. It seemed short staffed. No meals/room service available. Cobwebs in windows.

Our most recent 20 reviews

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