Peppers Hepburn Springs

Customer review rating 4.3/5 1,138 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Peppers Hepburn Springs
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+ 14 Services

Hotel extras

  • Located in walking distance to Mineral Springs

  • Relaxing surroundings of Wineries and Day Spas

  • Easy access to a number of walk and bike trails

  • 90 minutes to Tullamarine Airport

  • Onsite Day Spa, Restaurant and Conference spaces

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Thermal SpaPaying
  • Well-beingPaying
  • Babysitting on requestPaying
Business services
  • 4 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Peppers Hepburn Springs

124 Main Road
3461
hepburn springs
australia

Tel: +611300092876

Fax: (+61)3/53216288

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLAMARINE AIRPORT At 105km / 65 miles

GPS :-37.311452, 144.138617

Your meetings and events

Peppers Mineral Springs is perfectly suited to conferences, meetins executive retreats, product launches and team building activities. The conference centre offers three flexible conference rooms with natural light and great facilities. Put together aspecial retreat in one of our many breathtaking settings throughout the estate including the secret garden, Villa Parma Cellar or the fire pit.

Room descriptions and layouts

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • The Mineral Spa, The Argus Dining Room, Room service, Garden maze, Facsimile, Photocopying

  • Audio and video equipment

  • Office

  • Lectern

  • Day light

  • WIFI access

  • Airconditioned meeting room

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Just over an hour from Melbourne, at Peppers Mineral Springs you will be immersed in pure elegance and peacefulness, with traditional and classic styling and the finest facilities. Here, heritage meets contemporary comforts. Accommodation inside the hotel retain its charming art deco characteristics complemented by modern touches. Country style rooms have outdoor settings.

Peppers Classic Room

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Peppers GatsbyNon contractual photo

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Peppers Superior Spa

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Peppers Deluxe Spa

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Peppers Villa Spa

  • Max. number of persons: 2
  • Area: From 93 / 1001 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Peppers 2 Bedroom Villa

  • Max. number of persons: 4
  • Area: From 110 / 1184 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

THE ARGUS DINING ROOM

Type of cuisine: Regional

The Argus Dining Room serves modern Australian cuisine with an emphasis on regional produce. Enjoy a fresh, seasonal menu and extensive wine selection, featuring boutique wines from small-scale, family owned farms and growers.

THE ARGUS BAR

Non contractual photo

The lounge is a great place to unwind in front of an open fire with deep club chairs and sofas with an extensive local wine list.

Our guest reviews for
Peppers Hepburn Springs

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,138 reviews

Excellent Accommodation & Service

Customer review rating 4.3/5

Laurie &. C. S. Couples - 22/01/2021 Confirmed reviews ALL

From the time of arrival, everything from the staff, service to the cleanliness of the room & facilities was a 5 STAR RATING.

Hello Laurie & Christine, Thank you for your lovely review! The team will be thrilled to know that their service was a highlight and that you enjoyed all aspects of your visit. Hope to see you again soon. All the best, Patrick Grant General Manager

Superbly relaxing

Customer review rating 4.3/5

Anonymous Couples - 22/01/2021 Confirmed reviews ALL

Lovely location. Peaceful and quiet inside a great setting. Loved the gardens, spa option and sprawling layout.

Hi Adam, Thank you for sharing your recent experience at Peppers Mineral Springs, it is great to know that you had a relaxing escape. Hope to see you again soon. Regards, Patrick Grant General Manager

Great room!!

Customer review rating 4.3/5

Darren Couples - 22/01/2021 Confirmed reviews ALL

stayed in a spa room for one night

Hi Darren, Thank you for your feedback following a recent visit to Peppers Mineral Springs - I will be sure to share your feedback with the team to ensure that we continue to focus on the things that matter most. All the best, Patrick Grant General Manager

Excellent get away

Customer review rating 4.3/5

Jocelyn Families - 20/01/2021 Confirmed reviews ALL

Very quiet and we had a baby that didn't seem to disturb others and she wasn't disturbed when sleeping. The staff were so lovely and helpful too! The room was fantastic, and met our requests and requirements. The spa tub was magnificent, and we loved the little balcony area we had to sit outside, as well as the bathroom products. Highly recommended! The gardens were wonderful too!

Hi Jocelyn, It is wonderful to read that you had a relaxing escape and that your baby was able to rest soundly. We hope you have an opportunity to enjoy the gardens, rooms and quiet again soon. All the best, Patrick Grant General Manager

Relaxed stay

Customer review rating 4.3/5

Anonymous Couples - 20/01/2021 Confirmed reviews ALL

Friendly staff, relaxed stay. Only thing that we can fault, is that we requested housekeeping to clean our room and they never did.

Hi Celeste, Thank you for your feedback .It is lovely to know that you enjoyed your visit to Hepburn Springs. I will be sure to share your comments regarding Housekeeping in the hope to avoid similar frustrations in future. Kind reagrds, Patrick Grant General Manager

Good location

Customer review rating 4.3/5

Nicole G. Couples - 20/01/2021 Confirmed reviews ALL

I enjoyed being in Hepburn springs. The hotel feels very understaffed tho to the point of invisibility. I have stayed before and enjoyed it more because the hotel felt more vibrant and welcoming. It felt like a bit like it has been abandoned. I don’t think I would stay again.

Dear Nicole Waters-G., Thank you for taking the time to tell us about your experience at the Peppers Hepburn Springs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Grant General Manager

Anniversary Stay

Customer review rating 4.3/5

Ian Couples - 19/01/2021 Confirmed reviews ALL

Our visit was a delayed wedding anniversary, and was our second stay at Pepper’s. It was a very pleasant and enjoyable stay for us.

Hi Ian, Happy Anniversary! It is wonderful to know that you had a lovely visit and that you continue to return to Peppers for special occasions. We hope to see you again soon. All the best, Patrick Grant General Manager

great location clean and tidy

Customer review rating 4.3/5

Melissa Couples - 19/01/2021 Confirmed reviews ALL

Easy check in great rooms and nice breakfast

Dear Melissa, Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Regards, Patrick Grant General Manager

Delightful ambience

Customer review rating 4.3/5

Gayle R. Friends - 19/01/2021 Confirmed reviews ALL

Wandering the grounds felt like being in Tuscany. The room was clean and amenities were ample. The mineral spa was clean and because of the limited numbers felt personal. The staff were always friendly and ready with a smile or a greeting.

Hi Gayle, Thank you for your helpful comments, we will be sure to use your feedback to continue to improve in all areas. I am thrilled to read that the gardens and the service from our team were highlights of your visit. All the best, Patrick Grant General Manager
Customer review rating 4.3/5

Anonymous Couples - 19/01/2021 Confirmed reviews ALL

Very enjoyable, friendly staff, clean rooms. Only disappointment was restaurant closure however understandable

Hi Callum, Thank you for your feedback and your understanding of the current restricted restaurant opening hours. I hope the rest of your trip was enjoyable. All the best, Patrick Grant General Manager

Very relaxing space with lovely staff

Customer review rating 4.3/5

Isabella Couples - 18/01/2021 Confirmed reviews ALL

We stayed here for my partners birthday in the superior spa room. It was lovely to be slightly away from the main building and have what felt like ‘our own space’. The property was beautiful and felt peaceful and relaxing. All the staff we encountered were great! The restaurant was sadly closed when we were here but I would love to go back as it looked great!

Dear Isabella Thank you for your feedback. We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return when the restaurant is re-open. Kind regards, Patrick Grant General Manager

Nice layout.

Customer review rating 4.3/5

James Couples - 18/01/2021 Confirmed reviews ALL

While I enjoyed the location and layout, unfortunately the walls between villas are all too thin and not at all sound proof where you’d be hearing the neighbours muffled sounds. The decor and fittings need a refresh (there’s an “old” iPod dock). The upstairs living area and stair case has very noisy creaking floors. Lastly, the spa had a mind of its own where it had turned itself on twice. Once 10 mins after using it. Then a second time in the middle of the night 1:30am (30 mins after a district wide blackout had resumed services).

Hi James, Thank you for your detailed comments following a recent visit to Peppers Mineral Springs. I am sorry to read that the room did not meet your expectations and that the power outage caused further frustration with the spa resetting when power was restored. We will be sure to use your comments to share with the team and continue to improve in the areas that are important to our members and guests. All the best, Patrick Grant General Manager
Customer review rating 4.3/5

Simon Couples - 17/01/2021 Confirmed reviews ALL

Room was nice and clean. Great location and friendly staff. Only issue was that we were on a ground floor and we could hear allot of noise from upstairs.

Dear Simon, Thank you for taking the time and trouble to complete a survey following your recent stay at Peppers Mineral Springs. I'm sorry to hear that there was some noise from upstairs guests. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to the property in the near future. Yours sincerely, Patrick Grant General Manager

Comfortable stay

Customer review rating 4.3/5

Anonymous Couples - 17/01/2021 Confirmed reviews ALL

The perfect place for a couples weekend away. Spa on site was fantastic. Great quiet location with several cafes and restaurants nearby.

Dear Rachael, Thank you for taking the time and trouble to complete a survey following your recent stay at Peppers Mineral Springs. We absolutely cannot wait to open The Argus Dining Room, hopefully we will be in a position to welcome guests back to lunch and dinner service soon. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to the property in the near future. Yours sincerely, Patrick Grant General Manager

Comfortable room, secluded setting, love the spa out on deck, we will always keep coming back

Customer review rating 4.3/5

Tina D. G. Couples - 16/01/2021 Confirmed reviews ALL

Loved it. Just perfect for couples who just want to escape the city

Dear Tina, Thank you for taking the time and trouble to complete a survey following your recent stay at Peppers Mineral Springs. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to the property in the near future. Yours sincerely, Patrick Grant General Manager

Best stay

Customer review rating 4.3/5

Anonymous Couples - 15/01/2021 Confirmed reviews ALL

Beautiful rooms. Friendly staff.

Dear Rukaya, Thank you for taking the time and trouble to complete a survey following your recent stay at Peppers Mineral Springs. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to the property in the near future. Yours sincerely, Patrick Grant General Manager

Love room 212

Customer review rating 4.3/5

Anonymous Couples - 15/01/2021 Confirmed reviews ALL

High price for breakfast in house without a full menu availabile

Dear Jane, Thank you for taking the time and trouble to complete a survey following your recent stay at Peppers Mineral Springs. i will be sure to share your thoughts on the menu and pricing with the Chef for reflection. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to the property in the near future. Yours sincerely, Patrick Grant General Manager
Customer review rating 4.3/5

Tatjana Couples - 15/01/2021 Confirmed reviews ALL

Amazing place

Dear Tatjana, Thank you for taking the time and trouble to complete a survey following your recent stay at Peppers Mineral Springs. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to the property in the near future. Yours sincerely, Patrick Grant General Manager

Great position & setting, friendly obliging staff, pathetic guest rooms.

Customer review rating 4.3/5

Les F. Couples - 15/01/2021 Confirmed reviews ALL

The magnificent complex experience was marred by the guest bedroom accommodation in small wooden huts of B class motel quality. TV and Aircon worked well.

Dear Les F., Thank you for taking the time to tell us about your experience at the Peppers Hepburn Springs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Grant General Manager

Good

Customer review rating 4.3/5

Rena L. Couples - 14/01/2021 Confirmed reviews ALL

The room was nice and spacious. We noticed a used towel behind the bathroom door that was not collected from the previous guest. That makes us think how the room was cleaned. Whether the room was cleaned at all. The bathroom door was creaking and we had difficulty shutting it properly without some force. The bathroom tap was leaking and we had to apply some force to stop the leak. While I did this successfully, on one occasion my hand slipped and I hurt my wrist hitting my hand in the side. I would have preferred a room with a slight view.

Dear Rena Bahdus-L., Thank you for taking the time to tell us about your experience at the Peppers Hepburn Springs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please rest assured that I have personally used your feedback to discuss the importance of our Housekeeping standards in every room. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Grant General Manager

Our most recent 20 reviews

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