Peppers Soul Surfers Paradise 5 stars

Customer review rating 4.5/5 1,701 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Peppers Soul Surfers Paradise
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+ 19 Services

Hotel extras

  • 20 meters to the Beach

  • Uninterrupted ocean views

  • Daily service, free wifi and free car park

  • Luxury apartments overlooking the ocean

  • Hyde Paradiso

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Business services
  • 6 meeting room(s)
  • Self service business centrePaying
  • Copy/print service availablePaying
Information message

Hotel location

Peppers Soul Surfers Paradise

8 The Esplanade
4217
surfers paradise
australia

Tel: +611300092876

Fax: (+61)7/56355799

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 23.2km / 14.42 miles - Shuttle paying

GPS :-28.001037, 153.430649

Your meetings and events

"Peppers Soul is a luxurious conference and wedding venue, without compromise. Our team of event professionals are highly skilled in service and will ensure your meeting or event run seamlessly and is personalised for a memorable experience.Spaces at ourvenue include Waterline ballroom with intimate pre-function area, Reflections boardroom and Seaduction restaurant, including a luxurious private dining room.

meeting rooms

From 1 to 100 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Soundproof

  • Hyde Paradiso, 24 hour reception, Free secure parking, Limousine transfers

  • Screen

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • WIFI access

  • Airconditioned meeting room

  • Video equipment

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Towering above white sandy beaches and sparkling waters, Peppers Soul in Surfers Paradise delivers premium beachfront accommodation. Comprised over 77 levels, this architecturally inspired building boasts a superb selection of 1, 2 and 3 Bedroom Apartments appointed with contemporary furnishings, extensive sea views, private balconies, designer bathrooms and gourmet kitchen facilities. Cutting edge technology is coupled with all of the modern conveniences you require, for the optimal experience.

1 Bedroom Ocean View Apartment

  • Max. number of persons: 2
  • Area: From 120 / 1292 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Ocean View Apartment

  • Max. number of persons: 4
  • Area: From 130 / 1399 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Plunge Pool Apartment

  • Max. number of persons: 4
  • Area: From 130 / 1399 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Sky View Apartment

  • Max. number of persons: 5
  • Area: From 130 / 1399 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Ocean View Apartment

  • Max. number of persons: 7
  • Area: From 160 / 1722 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Plunge Pool Apartment

  • Max. number of persons: 7
  • Area: From 160 / 1722 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Sky View Apartment

  • Max. number of persons: 7
  • Area: From 160 / 1722 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Sub Penthouse

  • Max. number of persons: 7
  • Area: From 220 / 2368 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Penthouse

  • Max. number of persons: 7
  • Area: From 260 / 2799 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

4 Bedroom Sub Penthouse

  • Max. number of persons: 9
  • Area: From 300 / 3229 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar
Apartments

Our restaurants and bars

HYDE PARADISO

Type of cuisine: Gourmet

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

Our guest reviews for
Peppers Soul Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,701 reviews

Good position

Customer review rating 4.5/5

Kim Friends - 02/08/2020 Confirmed reviews ALL

Hotel clean and room lovely - disappointed that the photos on ALL are in no way indicative of the room you book. With Covid restrictions including limited services to rooms and no restaurant it would have been nice as a loyalty member to have been offered some upgrade or bonus.

Good Afternoon Kim, Thank you for taking the time to provide feedback following your stay at Peppers Soul. We appreciate your comments regarding the website, and as we manage a large amount of rooms, they can slightly differ from the photos and these should be used for indicative purposes only. I have passed the feedback onto our web updates team to look into. I have passed your comments on regarding your membership to Accor Plus to look into. We hope to welcome you back once all facilities are re-opened within the property. Kind Regards, Brad Waugh Assistant Manager

Not up to 5 star satisfaction

Customer review rating 4.5/5

Taylah Friends - 02/08/2020 Confirmed reviews ALL

For a three bedroom appartment, we didn’t have a big lounge area, we didn’t have a big open are, the showers had hardly any pressure and was pushing water to the side not straight down. The pillowed were very very terrible! I had to find a rug from in the cupboard and fold it into a pillow because the ones on the bed were literally that fat it would have broken my neck if I slept on it.

Good Afternoon Taylah, Thank you for taking the time to provide feedback following your stay at Peppers Soul. We are disappointed to read you did not enjoy your stay with us. We do apologise the room did not meet expectations and have passed your comments onto our Housekeeping team regarding the pillows in this unit. I do hope our reception team were able to rectify the slight leak once advised to our team. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Relaxing

Customer review rating 4.5/5

Tony H. Couples - 02/08/2020 Confirmed reviews ALL

Very relaxing Disappointed to learn only 1 day prior to stay that most facilities on the property were closed.

Good Afternoon Anthony, Thank you for taking the time to provide feedback following your stay at Peppers Soul. We are pleased to read you enjoyed your stay with us. All facilities except the Restaurant services and daily housekeeping are currently operating at Peppers Soul. Kind Regards, Peppers Soul Team

dirty carpet

Customer review rating 4.5/5

Jim Couples - 01/08/2020 Confirmed reviews ALL

first room allocated was too dirty. second room's infotainment system was of a standard expected in a budget appartment.

Dear Jim G., Thank you for taking the time to tell us about your experience at the Peppers Soul Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ann-Kathrin

Good stay

Customer review rating 4.5/5

Anonymous Couples - 01/08/2020 Confirmed reviews ALL

Room was really nice, the only issue I had was that the shower taps were a little stiff

Good Afternoon Sonya, Thank you for taking the time to provide feedback following your stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and hope to welcome you back soon. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Great location and fabulous views

Customer review rating 4.5/5

S B. Couples - 01/08/2020 Confirmed reviews ALL

Friendly service, fabulous ocean views, very spacious apartment, in a great location and good facilities. We would stay again !!

Good Afternoon Sonya, Thank you for taking the time to provide feedback following your stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and hope to welcome you back soon. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

well located amazing stay

Customer review rating 4.5/5

Jason Solo - 31/07/2020 Confirmed reviews ALL

everything was perfect and close by

Good Afternoon Jason, Thank you for taking the time to provide feedback following your stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and hope to welcome you back soon. Kind Regards, Brad Waugh Assistant Manager

Fabulous aprtments, great view of the beach and ocean

Customer review rating 4.5/5

Marion Couples - 29/07/2020 Confirmed reviews ALL

We loved our 3 day stay in the Peppers Soul apartments. The balcony and view made for some really enjoyable happy hours each day. The modern layout and furnishings were really comfortable . We really had a great stay here. IT would be great to come back when the Covid crisis is more under control and the hotel restaurant is open. The reception staff and Steve were really helpful.

Thank you for taking the time to leave us feedback, Marion. I am so glad to hear you were able to enjoy all that Peppers Soul has to offer, and hope we can welcome you back in the near future so you can enjoy the experience again - including our restaurant! Steve is such an asset to our team, and will be thrilled to hear the kind words. Kind Regards, Georgia

Absolutely perfect in every way!!

Customer review rating 4.5/5

Anthony D. Couples - 29/07/2020 Confirmed reviews ALL

I booked a night at Peppers for a surprise proposal to my partner. The staff were absolutely amazing and even in these difficult times, nothing was a problem. They constantly went above and beyond for me. The room was so clean and beautifully presented. I would not hesitate to stay there again. Please pass on my Thanks to the incredible staff you have there, they made it an unforgettable night. Sincerely Anthony D.

Dear Anthony, I am so thrilled to hear that you chose Peppers Soul for your very special occasion, and that you were not disappointed! We are so lucky to have such a great team, and Ann-Kathrin and Brooke will be so pleased to hear your kind words. We hope to welcome you and your partner back again soon! Kind Regards, Georgia

Well located,

Customer review rating 4.5/5

Hayden Families - 29/07/2020 Confirmed reviews ALL

Best hotel i have ever stayed at.

Dear Hayden, I am so glad to hear you thoroughly enjoyed your stay with us, and hope to welcome you back to Peppers Soul again soon! Kind Regards, Georgia

Definitely an amazing view! Comfortable bed! Amazing deco of the apartment room!

Customer review rating 4.5/5

Jessica Families - 29/07/2020 Confirmed reviews ALL

The view was absolutely astonishing! It was close to the beach, restaurants, shops and Timezone (my son loved it that we sort of made it a everyday thing). I loved how close it was to Cavill Ave as that was our main purpose. The room was decorated so beautifully, the bathrooms were a breath taker and the reception on a late night was a great help! The pool was a breath taker! Or should I say “pools”! It was definitely one of the best hotels I’ve been too.

Thank you for taking the time to leave us feedback, Jessica! I am thrilled to hear that you and your family enjoyed your stay with us! We are very lucky to be in such a centralised location, with breathtaking views and facilities! We hope to welcome you back again soon! Kind Regards, Georgia
Customer review rating 4.5/5

Kurt Families - 28/07/2020 Confirmed reviews ALL

Loved the room - was not happy no restaurant or room service plus no pre paid movies and unfortunately for us it was wet so the in house movies would have been appreciated

Dear Kurt, Thank you for taking the time to leave us feedback from your recent stay. I am sorry to hear that you were unable to dine in our restaurant, due to the venue still be closed due to Covid19. We are currently upgrading our Foxtel services which now include two movie channels, whilst phasing out movies on demand. I hope we have the opportunity to welcome you back on another occasion, when all our services are up and running. Kind Regards, Georgia

Best location, great apartment

Customer review rating 4.5/5

Kathy S. Couples - 28/07/2020 Confirmed reviews ALL

Clean and spacious apartment in a great location.

Dear Kathy, Thank you for taking the time to leave feedback from your recent stay. I am so glad to hear you had an enjoyable time, with all that we have to offer. We hope to welcome you back on another occasion. Kind Regards, Georgia

Amazing stay!

Customer review rating 4.5/5

Kevin D. Friends - 28/07/2020 Confirmed reviews ALL

We had a relaxing and amazing weekend away. The staff were so kind and lovely, the room was quality and we truly found the stay well worth it.

Thank you for taking the time to leave us feedback, Kevin. I am thrilled to hear you had a wonderful, relaxing stay with us at Peppers Soul. We are lucky to have such a great team, who will be pleased to hear your kind words. We hope to welcome you back on another occasion! Kind Regards, Georgia

Excellent location, beautiful views

Customer review rating 4.5/5

Joanne Families - 28/07/2020 Confirmed reviews ALL

The best place to stay for parking and central to shops and close to attractions

Thanks for taking the time to leave us feedback, Joanne. I am so glad to hear you enjoyed your stay with us at Peppers Soul - and our centralised location! We hope to welcome you back on another occasion. Kind Regards, Georgia

Fabulous

Customer review rating 4.5/5

Carrie Families - 28/07/2020 Confirmed reviews ALL

From the staff to the room to the amenities everything was perfect! Loved every minute and can’t wait to come back

Dear Carrie, Thank you kindly for your review regarding your recent stay with us at Peppers Soul. We are so pleased to read that you had a fabulous stay with us. Your feedback is greatly appreciated by our team so I will ensure it is passed on. Thank you for choosing Peppers Soul and we look forward to welcoming you back in the future! Kind Regards, Maddi Reception

Well located

Customer review rating 4.5/5

Emily T. Friends - 28/07/2020 Confirmed reviews ALL

Lovely room with a view.

Thank you for taking the time to leave us feedback, Emily. I am sorry to hear of the lapse of communication between third-party websites and the property; however am glad to hear you were able to enjoy your overall stay with us at Peppers Soul. Kind Regards, Georgia

Lovely stay

Customer review rating 4.5/5

Anonymous Families - 28/07/2020 Confirmed reviews ALL

Great experience, friendly staff, excellent location, great hotel facilities.

Dear Azeez, Thank you for taking the time to leave us feedback from your recent stay with us at Peppers Soul. I am glad to hear that you enjoyed your time with us, and hope to welcome you back soon. Kind Regards, Georgia

well located

Customer review rating 4.5/5

Nancy Families - 28/07/2020 Confirmed reviews ALL

To relax on your bed in the beautiful apartment and watch the surf on surfers paradise beach. What more could you want.

Dear Nancy, Thank you for your kind review of your recent stay with us at Peppers Soul. We are delighted to read that you had a pleasant stay with us, particularly enjoying our location, apartments and views. Thank you for choosing Peppers Soul and we do hope to welcome you back in the future! Kind Regards, Maddi Reception

Beautiful View

Customer review rating 4.5/5

Alexandra T. Friends - 27/07/2020 Confirmed reviews ALL

Beautiful view, kind staff, clean and tidy

Thank you for taking the time to leave us feedback, Alexandra. I am thrilled to hear you enjoyed all that Peppers Soul has to offer! We hope to welcome you back on another occasion soon! Kind Regards, Georgia
Our most recent 20 reviews

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