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Peppers Soul Surfers Paradise 5 stars

Customer review rating (ALL Rating) 4.5/5 3,078 reviews

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Peppers Soul Surfers Paradise
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+ 15 Services

Hotel extras

  • Just 20 metres to the beach.

  • Uninterrupted ocean views.

  • Daily service, free Wi-Fi, and free car park.

  • Luxury apartments overlooking the ocean.

  • On-site, fine-dining restaurant, Hyde Paradiso.

Hotel location

Peppers Soul Surfers Paradise

8 The Esplanade
4217 surfers paradise
australia

Tel: +611300092876

Fax: (+61)7/56355799

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 23.2km / 14.42 miles - Shuttle paying

GPS :-28.001037, 153.430649

Hotel services

HYDE PARADISO Non contractual photo

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • No Bar
  • Breakfast
    • Breakfast à la carte
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Self service business center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 199 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 199 non-smoking rooms
    • 77 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Porter
    • Porter
  • Concierge
    • Concierge
Access to property
  • Shuttle
    • GOLD COAST AIRPORT Additional charge
    • OOL Additional charge

Your meetings and events

"Peppers Soul is a luxurious conference and wedding venue, without compromise. Our team of event professionals are highly skilled in service and will ensure your meeting or event run seamlessly and is personalised for a memorable experience.Spaces at ourvenue include Waterline ballroom with intimate pre-function area, Reflections boardroom and Seaduction restaurant, including a luxurious private dining room.

Room descriptions and layouts

6 

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof

  • Hyde Paradiso, 24 hour reception, Free secure parking, Limousine transfers

  • Screen

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • WIFI access

  • Airconditioned meeting room

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Towering above white sandy beaches and sparkling waters, Peppers Soul in Surfers Paradise delivers premium beachfront accommodation. Comprised over 77 levels, this architecturally inspired building boasts a superb selection of 1, 2 and 3 Bedroom Apartments appointed with contemporary furnishings, extensive sea views, private balconies, designer bathrooms and gourmet kitchen facilities. Cutting edge technology is coupled with all of the modern conveniences you require, for the optimal experience.

Our guest reviews for
Peppers Soul Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,078 reviews

Great location

Customer review rating 4.0/5

Linda Couples - 22/11/2021 Confirmed reviews ALL

My fiancée needed this short break! even though we live fairly locally, we decided to stay by the beach and get away from our norm! What a great view, a great central spot, a wonderful hotel and staff, great breakfast (included) and a great room! Thank you :)

Good Afternoon Linda, Thank you for taking the time to leave a review following your stay at Pepper Soul! We are delighted to read you enjoyed your stay with us and will be sure to share your comments with the team! We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Amazing hotel, cannot fault anything!

Customer review rating 5.0/5

Shannon R. Families - 22/11/2021 Confirmed reviews ALL

Love, love, love staying here. From the amazing customer service, to the incredible views, awesome location, comfy beds….everything is faultless. Could not recommend this hotel enough!

Good Afternoon Shannon, Thank you for taking the time to leave a review following your stay at Pepper Soul! We are delighted to read you enjoyed your stay with us and found everything from check in to check out to be great! We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Great location

Customer review rating 5.0/5

Brendon H. Friends - 21/11/2021 Confirmed reviews ALL

Stayed for 3 nights in a 2 bedroom apartment

Good Evening Brendon, Thank you for taking the time to leave a review following your recent stay at Peppers Soul. We are pleased to read you enjoyed your stay and do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Very good location

Customer review rating 3.5/5

Michael S. Couples - 21/11/2021 Confirmed reviews ALL

If there had been an open bar and restaurant within the resort we would have rated a 10. No restaurant or bar Monday through Thursday was annoying.

Good Evening Michael, Thank you for taking the time to leave a review following your stay at Peppers Soul! We are delighted to read you enjoyed your stay with us and have noted your comments regarding the restaurant. These comments have been shared with the team. We do hope to welcome you back soon. Kind Regards, Peppers Soul Team

Lovely service, great location

Customer review rating 4.5/5

Anonymous Friends - 21/11/2021 Confirmed reviews ALL

My friend and I enjoyed a relaxing stay. We especially loved the pools, the spas and the views. It was a great base from which to explore Surfers and then drive out to the national parks nearby.

Hi Sally-Ann, Thank you for taking the time to leave a review following your recent stay at Peppers Soul. We are delighted to read you enjoyed your stay and found the leisure facilities to all be great! It is also pleasing to read you found the staff to be great and will be sure to share your comments with the team! We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

All good repeat visit

Customer review rating 4.5/5

Anonymous Couples - 21/11/2021 Confirmed reviews ALL

Brief break down from Brisbane. Easy and quality experience. Restaurant is terrific for breakfast but we thought we were going to have a quality dinner experience on Friday evening but it was an absolute shocker - like dining in a disco.

Hi Chris, Thank you for taking the time to leave a review following your recent stay at Peppers Soul. We are delighted to read you enjoyed your stay once again and pleased to hear you loved the breakfast! It is disappointing to read about your experience at Dinner and these comments have been shared with the team. We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

We’ll located to everything. Hop skip and jump to the beach.

Customer review rating 5.0/5

Emily H. Friends - 20/11/2021 Confirmed reviews ALL

Wonderful experience. View was beautiful which created a very relaxing atmosphere.

Good Morning Emily, Thank you for taking the time to leave a review following your stay at Peppers Soul. We are delighted to read you enjoyed your stay and found it very relaxing! We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Great location

Customer review rating 4.0/5

Kylie W. Families - 20/11/2021 Confirmed reviews ALL

Great stay, however there should be in house movies available and more channels on the television.

Good Morning Kylie, Thank you for taking the time to leave a review following your recent stay at Peppers Soul. We are pleased to read you enjoyed your stay and have noted your feedback regarding the TV's. We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Fantastic stay can’t wait to do it again,.

Customer review rating 5.0/5

Lynda E. Couples - 20/11/2021 Confirmed reviews ALL

The hotel was super clean and tidy, the rooms were great and the pool grounds were very spacious and luxurious. All the staff were very friendly. It’s great that u have free parking for guests as that’s how it should be. Overall stay was very nice

Dear Lynda, Thank you for your awesome review and we are glad you enjoyed your stay with us. We look forward to welcoming you back very soon. Sincerely, Ann

Great room, good location, nice staff

Customer review rating 5.0/5

Anonymous Families - 20/11/2021 Confirmed reviews ALL

great place to chill and hang with friends

Hi Rebecca, Thank you for taking the time to leave a review following your stay at Peppers Soul. We are thrilled to read you enjoyed your stay with us and hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Comfortacle thank you

Customer review rating 4.0/5

Peter E. Couples - 19/11/2021 Confirmed reviews ALL

Enjoyable

Good Morning Peter, Thank you for taking the time to leave a review following your stay at Peppers Soul! We are pleased to read you enjoyed your stay with us and do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Great place and location right on the beachfront. Cleanliness was good. Staff friendly.

Customer review rating 4.0/5

Anonymous Families - 19/11/2021 Confirmed reviews ALL

Overall rating is great. Excellent location. Cleanliness was good but could be great as we’ve found used tissue on the recliner chair outside. Friendly staff. Checkin and checkout was a breeze. However deposit refund is taking too long. On room card entry stopped working for no reason and it was sorted promptly. Great room facilities and plenty of towels.

Good Morning Saisunee, Thank you for taking the time to leave a review following your recent stay at Peppers Soul. We are delighted to read you enjoyed your stay from check in to check out. and found all staff to be great! I will be sure to share your comments with the team. We do apologise for the issues experienced with the pre-authorisation and room keys. Should the money still be holding, please contact our reception team to assist. We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Nice rooms, people and location

Customer review rating 4.5/5

Duane Families - 19/11/2021 Confirmed reviews ALL

Nice family get a way.

Good Morning Duane, Thank you for taking the time to leave a review following your stay at Peppers Soul! We are pleased to read you enjoyed your stay with us and do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Perfect

Customer review rating 5.0/5

Mark Couples - 18/11/2021 Confirmed reviews ALL

Not one single issue

Dear Mark, Thank you for taking the time to review your recent stay with us. We are absolutely thrilled to know that you enjoyed your stay so much! Kind Regards, Brooke

Excellent apartment

Customer review rating 5.0/5

Jennifer W. Couples - 17/11/2021 Confirmed reviews ALL

I absolutely loved the apartment 2101

Dear Jennifer, Thank you for taking the time to leave us a positive review after your recent stay. We are so happy to read how much you loved the apartment you were allocated for your stay. Kind Regards, Brooke

Breathtaking View

Customer review rating 3.5/5

Anastasia C. Families - 17/11/2021 Confirmed reviews ALL

My husband and I always love staying here. It’s the uninterrupted view of the ocean that captures us every time. The location is so convenient and the facilities are always great. The spa never disappoints. I would say upon arrival though when entering our room it wasn’t normally go peppers standards as we walked in the room did smell stuffy and mouldy as if the room had never been aired or opened in a very long time. Customer Service from staff is always the presentation of staff and hotel in general is of a higher standard and quality and is what you should expect from a 4.5-5 star. We will definitely be back.

Good Evening Anastasia, Thank you for taking the time to leave a lovely detailed review of your recent stay at Peppers Soul! We are delighted to hear you once again enjoyed your stay with us and we have to agree the view's never get old! We are disappointed to read that your expectations with regards to cleaning were not meet and do apologise for this. These comments have been shared with the team. However it is pleasing to read the staff were great during your stay! We do look forward to welcoming you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Great stay, fantastic view, clean and comfortable.

Customer review rating 5.0/5

Anna Friends - 17/11/2021 Confirmed reviews ALL

We had a mid week stay, so it was nice and quiet. At times we had the spa pool and swimming pool to ourselves, just bliss considering it is such a large hotel. Our 2 bedroom sky apartment was perfect just the right size and amazing view looking south along the sweep of the beach. All facilities in the apartment were as new and in perfect working order, good large fridge, dish washer, bedding very comfortable. The only downer was we had to leave. We will be back!

Dear Anna, Thank you for taking the time to review your recent stay with us. We are so grateful for your positive review! it is so lovely to read how happy you were with the property and all of the facilities we have on offer, we cannot wait to welcome you back! Kind Regards, Brooke

Luxurious

Customer review rating 5.0/5

Christine A. Families - 17/11/2021 Confirmed reviews ALL

We had a Celebratory Staycation at Peppers Soul, and we couldn't think of a more ideal place to stay. The room and views are amazing! Highly recommended.

Dear Christine, Thank you for taking the time to review your recent stay with us. It is so great to hear how much you enjoyed celebrating with us! We are so glad that you had such a great time experiencing all Peppers Soul has to offer. We look forward to welcoming you back again soon. Kind Regards, Brooke

Relaxing stay.

Customer review rating 5.0/5

Murray J. S. Friends - 17/11/2021 Confirmed reviews ALL

We had the best time. With the beach across the road and all of the wonderful restaurant's near by we couldn't ask for more.

Good Morning Murray, Thank you for leaving a review following your stay at Peppers Soul. We are pleased to read you enjoyed your stay with us and do apologise for the small cleaning issue experienced in your apartment. These have been shared with the team to investigate further. We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Our most recent 20 reviews

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