Peppers Soul Surfers Paradise 5 stars

Customer review rating 4.5/5 2,063 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Peppers Soul Surfers Paradise
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+ 19 Services

Hotel extras

  • 20 meters to the Beach

  • Uninterrupted ocean views

  • Daily service, free wifi and free car park

  • Luxury apartments overlooking the ocean

  • Hyde Paradiso

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Business services
  • 6 meeting room(s)
  • Self service business centrePaying
  • Copy/print service availablePaying
Information message

Hotel location

Peppers Soul Surfers Paradise

8 The Esplanade
4217
surfers paradise
australia

Tel: +611300092876

Fax: (+61)7/56355799

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 23.2km / 14.42 miles - Shuttle paying

GPS :-28.001037, 153.430649

Your meetings and events

"Peppers Soul is a luxurious conference and wedding venue, without compromise. Our team of event professionals are highly skilled in service and will ensure your meeting or event run seamlessly and is personalised for a memorable experience.Spaces at ourvenue include Waterline ballroom with intimate pre-function area, Reflections boardroom and Seaduction restaurant, including a luxurious private dining room.

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Soundproof

  • Hyde Paradiso, 24 hour reception, Free secure parking, Limousine transfers

  • Screen

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • WIFI access

  • Airconditioned meeting room

  • Video equipment

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Towering above white sandy beaches and sparkling waters, Peppers Soul in Surfers Paradise delivers premium beachfront accommodation. Comprised over 77 levels, this architecturally inspired building boasts a superb selection of 1, 2 and 3 Bedroom Apartments appointed with contemporary furnishings, extensive sea views, private balconies, designer bathrooms and gourmet kitchen facilities. Cutting edge technology is coupled with all of the modern conveniences you require, for the optimal experience.

1 Bedroom Ocean View Apartment

  • Max. number of persons: 2
  • Area: From 120 / 1292 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Ocean View Apartment

  • Max. number of persons: 4
  • Area: From 130 / 1399 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Plunge Pool Apartment

  • Max. number of persons: 4
  • Area: From 130 / 1399 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony, Private Pool *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

2 Bedroom Sky View Apartment

  • Max. number of persons: 5
  • Area: From 130 / 1399 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Ocean View Apartment

  • Max. number of persons: 7
  • Area: From 160 / 1722 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Plunge Pool Apartment

  • Max. number of persons: 7
  • Area: From 160 / 1722 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony, Private Pool *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Sky View Apartment

  • Max. number of persons: 7
  • Area: From 160 / 1722 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Sub Penthouse

  • Max. number of persons: 7
  • Area: From 220 / 2368 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

4 Bedroom Sub Penthouse

  • Max. number of persons: 9
  • Area: From 300 / 3229 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Penthouse

  • Max. number of persons: 7
  • Area: From 260 / 2799 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

4 Bedroom Presidential SuiteNon contractual photo

  • Max. number of persons: 9
  • Area: From 450 / 4844 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar
Apartments

Our restaurants and bars

HYDE PARADISO

Type of cuisine: Gourmet

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

Our guest reviews for
Peppers Soul Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,063 reviews

Great location, excellent facilities, unmatched views and high-class furnishings

Customer review rating 4.5/5

Warren M. Families - 01/12/2020 Confirmed reviews ALL

The most impressive of all holiday apartment buildings straight across from Surfers Paradise Beach.

Dear Warren M., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Kathrin

Well located

Customer review rating 4.5/5

Cartah Friends - 01/12/2020 Confirmed reviews ALL

Great stay

Good Morning Cartah, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and hope to welcome you back soon. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Excellent Place

Customer review rating 4.5/5

Anonymous Families - 30/11/2020 Confirmed reviews ALL

Happy that we had chosen Peppers, enjoyed our stay. Definitely will come back.

Good Morning Zalika, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are delighted to read you loved your stay with us and look forward to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Perfect location and luxury

Customer review rating 4.5/5

Jude Solo - 30/11/2020 Confirmed reviews ALL

As a single woman I treated myself to 5 nights away in a ocean view apartment. The view breathtaking, luxury throughout the whole hotel . The pool area is exceptional. Also the location is wonderful for cafes and bars etc . Being on ones own you were never to far from your holiday home. I would highly recommend a get away here.

Dear Jude P., Thank you for taking the time to review your stay at Peppers Soul. We are so thrilled you enjoyed your stay and we hope to welcome you back very soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann

Amazing Apartment

Customer review rating 4.5/5

Ree Families - 30/11/2020 Confirmed reviews ALL

Well located, Amazing view, Quiet room.

Good Morning Cherie, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Amazing

Customer review rating 4.5/5

Bel B. Friends - 29/11/2020 Confirmed reviews ALL

First time visiting and I loved it! Best location, amazing facilities!

Dear Bel, We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann

Perfect location

Customer review rating 4.5/5

Katrina Friends - 29/11/2020 Confirmed reviews ALL

Staff were friendly and helpful, beautiful accommodation

Dear Katrina K., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann

Great location, immaculate apartment.

Customer review rating 4.5/5

Stu L. Solo - 28/11/2020 Confirmed reviews ALL

Very happy with my apartment, great value, wonderful views immaculate condition.

Dear Stuart L., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann
Customer review rating 4.5/5

Kylie T. Families - 28/11/2020 Confirmed reviews ALL

The hotel and facilities were very good. I was not happy with housekeeping as no one emptied our rubbish we ended up doing this ourselves. All housekeeping did was dump some towels inside our front door. They also locked our balcony so we couldn’t sit on or outside balcony in the evening. The air conditioning wasn’t working and I told reception and nothing was done. Overall quite disappointing.

Good Afternoon Kylie, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are pleased to read you enjoyed most aspects of your stay with us however disappointed to read about the issues experienced with Housekeeping. We do apologise for the lack of servicing within your apartment. We are not currently providing a full service during your stay however do provide a daily refresh to replenish all amenities and towels. I will ensure you feedback is passed onto the Housekeeping manager. Should have our 24 hour reception team been advised that your balcony doors could not be opened, one of our team members would have been able to attend to the unit and rectify this for you. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Great view and location

Customer review rating 4.5/5

Michael Families - 28/11/2020 Confirmed reviews ALL

Excellent facilities, no room service.

Dear Michael L., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann

Location, service and room was exceptional

Customer review rating 4.5/5

Anonymous Friends - 27/11/2020 Confirmed reviews ALL

Everything was so enjoyable. The room was beautiful and the service was exceptional.

Dear Kayleen C., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann

Good location with great room with views and fantastic service

Customer review rating 4.5/5

Mike S. Couples - 27/11/2020 Confirmed reviews ALL

As above

Dear Michael & Michelle S., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann

Excellent location, spectacular view of the ocean from the balcony.

Customer review rating 4.5/5

Wayne W. Solo - 27/11/2020 Confirmed reviews ALL

The room i stayed in was 2902 one bedroom. The view was spectacular from the balcony and bedroom. The kitchen was full size and well equipped. The soul is right on the beach and beside Cavill avenue which is very convenient for shopping and restaurants.

Thank you for taking the time to leave us feedback from your recent stay, Wayne. I am so glad to hear that you enjoyed your stay with us, and all that Peppers Soul has to offer! We hope to welcome you back on another occasion. Kind Regards, Georgia

Always great to stay here.

Customer review rating 4.5/5

Simon R. Friends - 26/11/2020 Confirmed reviews ALL

Relaxing

Good Afternoon Simon, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are delighted to hear you once again enjoyed your stay with us and hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manger | Peppers Soul

Well located. Good stay

Customer review rating 4.5/5

Chloe Couples - 25/11/2020 Confirmed reviews ALL

Location is unbeatable. Room is spacious and nicely decorated with amazing view. However the deposit collected is not refunded yet after weeks.

Good Morning Chole, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are delighted to read you enjoyed your stay at Peppers Soul and hope hope to welcome you back soon. I have noted your comments regarding the hold and can assure you this will be released within 5-10 business day. Should it not be released, please contact the hotel directly and we can request the bank to manually release the bond. Kind regards, Brad Waugh Assistant Manager | Peppers Soul

worth the price

Customer review rating 4.5/5

K Friends - 24/11/2020 Confirmed reviews ALL

the room was stunning and wortht the money, its in a great local central to everything. super friendly staff

Good Morning Kaea, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are thrilled to read you enjoyed your stay at Peppers Soul and found the property and staff to be great! We do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Excellent facilities, very welcoming staff

Customer review rating 4.5/5

Kevin L. Couples - 24/11/2020 Confirmed reviews ALL

Great location, well presented room,

Good Morning Kevin & Ann, Thank you for taking the time to leave amazing feedback following your stay at Peppers Soul. We are delighted to read you enjoyed your stay and do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Relaxing break

Customer review rating 4.5/5

Greg Families - 24/11/2020 Confirmed reviews ALL

Stayed in the 2 bedroom plunge pool apartment for 8 day getaway. The barbecue is great and the area spacious. A few issues with gum and cigarettes being dropped from higher levels and a glass bottle in the pool overnight, some water squirted from another higher apartment on my wife. Pepper Soul did their best to control it and the cleaner and reception advised us people had been evicted. No further issues the following nights. The pool was freezing for the first 2 days until we put in a complaint to reception and they had the pool heater turned on. Overall enjoyable still. A nice break. We are regulars at Peppers Surfers Paradise and we will be back.

Good Afternoon Gregory, Thank you for taking the time to leave detailed feedback following your stay at Peppers Soul. I am pleased to read majority of your stay was enjoyable and I would like to apologise for the inconvenience caused due to the above apartments and I can assure you, once reception was alerted, our team evicted the unit. I have noted all your comments and have passed these onto the correct department. We do hope to welcome you back soon. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Convenient location, ocean views

Customer review rating 4.5/5

Abby Families - 23/11/2020 Confirmed reviews ALL

Enjoyable stay. People using indoor pool was rowdy and disruptive - playing ball games in the pool when there are clear signs not to. The ocean views in the 2 bedroom apartment were lovely. Outdoor pool with infinity views were great and enjoyed indoor spa but showers were on maintenance. The reception is located on 2nd floor but front driveway on first floor and there was chaos on check-in due to Saturday arrival and no concierge (although there was one one departure on Sunday). Bathroom shower head at awkward height and not adjustable and taps are not friendly for people who have arthritis.

Dear Abby Y., We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. We are thrilled that you enjoyed our convinient location and the great ocean views from your balcony and our beautiful outdoor pool. I have passed on your feedback in regards to the showers to our Maintanance Manager to improve our services and we hope to welcome you back very soon. Sincerely, Ann

Gorgeous room but beware of schoolies

Customer review rating 4.5/5

Jane P. Friends - 23/11/2020 Confirmed reviews ALL

My room was a two bedroom SkyView apartment on Level 43. The room and the view were stunning. Friday night was quiet, relaxing and we were able to enjoy the generous balcony and the views, preferring to eat in than dress up and go out. The next night our schoolies neighbours arrived upstairs. Their screaming, smoking (with butts being flicked onto our balcony), yelling and doof doof music continued until almost 4am. I am sure they had a great night but we got no sleep and were shattered the next day. This was a mini break for relaxation from a very hectic schedule, and at expense, but I came home tired and exhausted after no sleep on Saturday night. Booking references say “This is not a schoolies hotel, but events will be happening in the area”. They will be happening upstairs and you will get no sleep.

Good Morning Jane, Thank you for taking the time to leave detailed feedback following your stay with us. Firstly I am pleased to hear you had a lovely relaxing night on Friday and enjoyed the views. I am disappointed to read about the issues you experienced on Saturday Night however at no time was our 24 hour reception team advised of the noise from the room next door. Should have our team been advised, our Night Manager and security would have attended to the room as we have a strict no party policy after 10pm. I can also confirm the guests next door were not schoolies guests. I do apologise for the arrival not being up to your expectations and can assure you there is "Peppers" signage on both level 1 & in reception however I have passed your comments onto the team to look into. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Our most recent 20 reviews

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