Peppers Soul Surfers Paradise

Customer review rating (ALL Rating) 4.5/5 2,485 reviews

Hotel extras

  • To speak to a Reservations Consultant please contact 1300 987 610.

  • Uninterrupted ocean views.

  • Daily service, free Wi-Fi, and free car park.

  • Luxury apartments overlooking the ocean.

  • On-site, fine-dining restaurant, Hyde Paradiso.

ALLSAFE approved hotel

Hotel location

Peppers Soul Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
Australia

GPS:-28.001037, 153.430649

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

HYDE PARADISO

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

Your meetings and events

"Peppers Soul is a luxurious conference and wedding venue, without compromise. Our team of event professionals are highly skilled in service and will ensure your meeting or event run seamlessly and is personalised for a memorable experience.Spaces at our venue include Waterline ballroom with intimate pre-function area, Reflections boardroom and Seaduction restaurant, including a luxurious private dining room.

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Towering above white sandy beaches and sparkling waters, Peppers Soul in Surfers Paradise delivers premium beachfront accommodation. Comprised over 77 levels, this architecturally inspired building boasts a superb selection of 1, 2 and 3 Bedroom Apartments appointed with contemporary furnishings, extensive sea views, private balconies, designer bathrooms and gourmet kitchen facilities. Cutting edge technology is coupled with all of the modern conveniences you require, for the optimal experience.

Penthouse

Presidential Suite Deluxe

Non contractual photo

  • 9 persons
  • 450 / 4843 sq ft
  • Bedding 2 x King size beds and 2 x Single beds and 1 x Queen size beds
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,485 reviews

TripAdvisor Rating  4.5/5  3,670 reviews

Good stay- would consider returning

TripAdvisor rating 4.0/5

ccoo3411 Families - TripAdvisor review

Peppers Soul is a fantastic location at Surfers Paradise- basically walking distance to everything you need. The staff were extremely friendly, and we found our 3 bedroom apartment to be what our family needed. However, we did have a problem with the timing of housekeeping. We have a young family and housekeeping were arriving at approx 2 to 2.30pm to clean. This is when my 6 month old and 2.5 year old had their naps. I did mention to housekeeping the second day to make it earlier if possible (apparently housekeeping starts at 10am), yet the same thing happened the next day, and I reiterated the message. This resulted in our kids being woken up. At the end it all worked out, but this was a bit annoying for us, as our requests were ignored twice. Having said that, we would return for our next holiday. We will just have housekeeping requested at 10am at the point of check in!

Well located, lovely room and amenities

Customer review rating 5.0/5

Con M. Families - Confirmed reviews ALL

Lovely trip all staff were very friendly and helpful Room was great and recieved a lovely gift of wine and charcuterie board for our wedding which was very appreciated.

Customer review rating 5.0/5

Lance Families - Confirmed reviews ALL

Incredible views, very clean space and friendly staff. Well located, everything was no more than 5 minutes walk from the property.

Very good to stay

Customer review rating 5.0/5

Duc N. N. Families - Confirmed reviews ALL

So happy and helpful.

Rudest front desk staff member I’ve ever encountered

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

When someone comes and spends $19,000 to stay at your hotel for a month, the least we would expect is a smile from the lady serving us. All we got was huffs and puffs like we inconvenienced her life doing the job she gets paid to do. Even when I would call reception to ask something I cannot even explain to you how rude she was. I even complained to the manager and he did not apologise or give me a call back to explain. When the ac stopped working in our apartment her response was “ok” and she hung up on me. When the bathrooms smelt like sewerage the manager didn’t even give me a call back to talk to me. Extremely dirty bathrooms - not worth even half of what I paid… only good thing was the location. I expected much more as a paying customer and Accor plus member.

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Other web-users rate our hotel

  • 898 reviews 9.6/10 Location
  • 1,528 reviews 7.8/10 Room
  • 1,081 reviews 7.6/10 Service
  • 31 reviews 3.8/10 WiFi
  • 510 reviews 5.1/10 Cleanliness
  • 248 reviews 6.9/10 Vibe
  • 173 reviews 5.6/10 Value
  • 100 reviews 6.8/10 Breakfast

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