Peppers Soul Surfers Paradise

Peppers Soul Surfers Paradise

Customer review rating (ALL Rating) 4.5/5 2,346 reviews

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Hotel extras

  • To speak to a Reservations Consultant please contact 1300 987 610.

  • Uninterrupted ocean views.

  • Daily service, free Wi-Fi, and free car park.

  • Luxury apartments overlooking the ocean.

  • On-site, fine-dining restaurant, Hyde Paradiso.

ALLSAFE approved hotel

Hotel location

Peppers Soul Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
Australia

GPS:-28.001037, 153.430649

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

HYDE PARADISO

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

Your meetings and events

"Peppers Soul is a luxurious conference and wedding venue, without compromise. Our team of event professionals are highly skilled in service and will ensure your meeting or event run seamlessly and is personalised for a memorable experience.Spaces at our venue include Waterline ballroom with intimate pre-function area, Reflections boardroom and Seaduction restaurant, including a luxurious private dining room.

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Towering above white sandy beaches and sparkling waters, Peppers Soul in Surfers Paradise delivers premium beachfront accommodation. Comprised over 77 levels, this architecturally inspired building boasts a superb selection of 1, 2 and 3 Bedroom Apartments appointed with contemporary furnishings, extensive sea views, private balconies, designer bathrooms and gourmet kitchen facilities. Cutting edge technology is coupled with all of the modern conveniences you require, for the optimal experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,346 reviews

TripAdvisor Rating  4.5/5  3,636 reviews

Excellent location amazing stay

Customer review rating 5.0/5

Lynne L. Families - Confirmed reviews ALL

Love having access to all of surfers paradise

Good Morning Lynne, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are thrilled to read you enjoyed your stay with us and hope to welcome you back soon. Kind Regards, Sam Waugh Assistant Manager | Peppers Soul

Perfect location, great facilities

Customer review rating 4.5/5

Barry Families - Confirmed reviews ALL

Very nice rooms perfect for a family, nice facilities and obviously very convenient to everything. Breakfast was not a buffet however the food amazing, depending on time service could be slow, very under staffed like everywhere at the moment.

Good Afternoon Barry, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are delighted to read you and your family enjoyed your stay with us and we hope to welcome you back soon. Kind Regards, Sam Waugh Assistant Manager | Peppers Soul

Good start, disappointing end

Customer review rating 3.5/5

Anna Families - Confirmed reviews ALL

It started beautifully and exciting. Great facilities, amazing view, everything prepared for amazing vacation. Comfy beds and nice to touch sheets. Vine opener was missing, but not a big deal as after calling the reception nice guy showed up with vine opener . And took it back ? But… the wifi was very bad, working only in some spots, constantly loosing connection which resulted in angry teenagers. We reported to the reception and after a few hours were notified that there is a problem that cannot be resolved and asked if we would like to move to another room. We agreed and next day mid day we were moved to another room. The room was gorgeous and the view even better. However room had a lot of inconveniences: Freezer was constantly beeping - there was something wrong with the door No phone in the room to call the reception In ensuite shower water flow very slow and despite this fact you’ll still end up standing in soapy water - drainage is probably partially blocked. The punch line for me was the stink of cigarettes. What during the day smelled like modern perfume, made it impossible for me to sleep. Pillows and blankets were impossible for me to use. It took couple of visits to reception next day (remember? no phone) to allow visit of the team that came to change sheets- my explanation of the issue probably wasn’t clear. Luckily the team was able to bring different blanket and pillow for me, changed sheets to make it possible for me to sleep. As that was out last night and we weren’t ready to move again, we didn’t complain about room issues to the team. Bottom line, the place is amazing but has some issues that require maintenance team attention.

good stay

Customer review rating 4.5/5

Abey A. Families - Confirmed reviews ALL

amazing view, great stay

Good Afternoon Abey, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are excited to read you enjoyed your stay with us and hope to welcome you back soon. Kind Regards, Sam Waugh Assistant Manager | Peppers Soul

Well located and Good Stay

TripAdvisor rating 4.0/5

GauravSrivastavaAVT Business - TripAdvisor review

I am a platinum member and use All star hotels all the time. The hotel has a great location, ambiance and stay. The only concern I had was the Coffee pods were only 6 for the entire stay for 3 days. I had to the option to purchase more coffee pods and they will not allow mixing any flavours of the pods so I can only purchase 10 of the same and there was not flexibility. Surely 6 coffee pods are not sufficient for 3 nights stay. My return flight was at 3 pm so I requested a late checkout as the checkout was 10 am. There is no flexibility provided and I most I can get was 10.30 AM. The breakfast took an hour or more to be delivered and thats is extremely long if we are on a holiday. That was only for one of the days.

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Other web-users rate our hotel

  • 841 reviews 9.5/10 Location
  • 1,433 reviews 8/10 Room
  • 1,019 reviews 7.7/10 Service
  • 31 reviews 3.3/10 WiFi
  • 471 reviews 5/10 Cleanliness
  • 245 reviews 7.3/10 Vibe
  • 168 reviews 5.9/10 Value
  • 87 reviews 8.5/10 Wellness Area

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