Customer review rating (ALL Rating) 4.5/5 2,477 reviews
Peppers Soul Surfers Paradise
8 The Esplanade
4217 SURFERS PARADISE
Check-in from - Check out up to
A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.
"Peppers Soul is a luxurious conference and wedding venue, without compromise. Our team of event professionals are highly skilled in service and will ensure your meeting or event run seamlessly and is personalised for a memorable experience.Spaces at our venue include Waterline ballroom with intimate pre-function area, Reflections boardroom and Seaduction restaurant, including a luxurious private dining room.
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Towering above white sandy beaches and sparkling waters, Peppers Soul in Surfers Paradise delivers premium beachfront accommodation. Comprised over 77 levels, this architecturally inspired building boasts a superb selection of 1, 2 and 3 Bedroom Apartments appointed with contemporary furnishings, extensive sea views, private balconies, designer bathrooms and gourmet kitchen facilities. Cutting edge technology is coupled with all of the modern conveniences you require, for the optimal experience.
Our guest reviews
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Greatest location on the GC!
TripAdvisor rating 5.0/5
M9465CZlisal Families - TripAdvisor review
Amazing location & views from the 52nd floor. You don't need a car because everything is within walking distance or you can jump on a bike! Concierge were always friendly & helpful as were the staff on reception, we will definitely be back.
Fabulous location for a beach holiday
TripAdvisor rating 3.0/5
AdrianP556 Families - TripAdvisor review
We really enjoyed the location of the hotel right across the road from the beach which suited our party which included young children. The room(s) are pleasant and have wonderful views of the coastline although the interior design is a bit stark if quite comfortable. The one thing that detracted from our enjoyment was the experience of checking in where the receptionist (Camille) was quite rude in the way she interacted with us. She refused to take my Accor membership number saying that was because I'd booked through Qantas (which is supposed to be a partner of Accor and my account is linked to both). She said that I should ask Qantas to tell them but Qantas said that was not possible with their system! She said I wouldn't be able to get any benefits because I hadn't booked direct with the hotel. That surprised me given the Accor/Qantas link. We also queried if we could get a room close to where my daughter was staying (arriving the next day) and she said it wasn't possible, it wasn't her fault. Fortunately we asked to speak to one of the managers and he was extremely pleasant and sorted everything out. When we arrived at our room the second bedroom and bathroom were locked and we had to wait for someone to come with a key to get in. Not a major issue but it shows a little 'slackness' in management. The housekeeping is pretty basic. Our room was never vacuumed in our 4 day stay. Essentially they just changed the towels and removed the rubbish. The restaurant/bar has great staff but the atmosphere/decor is very dull.
Great location, friendly staff
Customer review rating 5.0/5
Anthony Families - Confirmed reviews ALL
Apartment was spotless, views of the beach were fantastic. rooms were generous in space.
Such a beautiful location
Customer review rating 5.0/5
Lazin Families - Confirmed reviews ALL
Love it, love it & love it! Love the beautiful place, such a nice location, great staff and beautiful room.
Nice apartment but not worth what we paid
Customer review rating 3.5/5
Gold C. H. Families - Confirmed reviews ALL
We enjoyed the stay as the apartment was excellent with the ocean views, it's closeness to surfers' paradise and its daily fun activities. However, for the amount we paid we didn't even get breakfast or even concierge to help with our luggage during checkout. That was appalling as we believe that's the least we could have gotten. Housekeeping was very good though. Hyde restaurant was disappointing as the food we ordered was totally different from the pictures on the website; expensive and badly cooked/represented.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price