The Olsen Melbourne - Art Series 5 stars

Customer review rating 4.2/5 1,711 reviews

The Olsen Melbourne - Art Series
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+ 18 Services

Hotel extras

  • Onsite Pool and Gym

  • John Olsen Art and Art Library in every suite.

  • Chapel Street, Shopping & Dining Precinct.

  • Melbourne's Sports & Entertainment

  • Onsite Restaurant, Bar & Room Service

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LaundryPaying
  • Beauty salonPaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
Business services
  • 10 meeting room(s)
  • Copy/print service available
Information message

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141
south yarra
australia

Tel: +611300092875

Fax: (+61)3/90401223

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLAMARINE AIRPORT At 30km / 18.64 miles

GPS :-37.837909, 144.995693

Your meetings and events

Our event sapce, Galleries, offer multiple setup and abundant inspiration for your team. Ideal for all events in Melbourne, such as an all day seminar or a boutique cocktail party.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Audio and video equipment

  • Data projector and screen, iPod docking station, Whiteboard & flipchart, On-site parking

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Be inspired and mesmerised by the elegant rooms at The Olsen. Experience the ultimate in boutique luxury accommodation, capturing refinement and the charm of John Olsen, as well as the energy and charisma of Chapel Street.

Studio Suite

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft

Studio Suite Balcony

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

Deluxe Studio Suite

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft

Deluxe Studio Suite Twin

  • Max. number of persons: 5
  • Area: From 43 / 463 sq ft

One Bedroom Deluxe Suite

  • Max. number of persons: 3
  • Area: From 44 / 474 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

Two Bedroom Open Plan Suite

  • Max. number of persons: 5
  • Area: From 88 / 947 sq ft

Two Bedroom Deluxe Balcony Suite

  • Max. number of persons: 5
  • Area: From 91 / 980 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

Suites

Our restaurants and bars

TWO WRONGS BAR

Type of cuisine: Other cooking style

High-end dining fused within a dive bar experience. Welcome to Two Wrongs.

SPOONBILL RESTAURANT

Type of cuisine: Bistro

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddocak to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

Our guest reviews for
The Olsen Melbourne - Art Series

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,711 reviews

Excellent service

Customer review rating 4.2/5

Joshua F. Couples - 27/06/2020 Confirmed reviews ALL

Had an excellent stay, staff were extremely friendly and helpful, from the receptionist at front desk to the cleaning and maintenance staff. We did note that there was a guest who was extremely rude to your staff, and they handled it very professionally, more so than I would’ve been able to.

Customer review rating 4.2/5

John N. Solo - 26/06/2020 Confirmed reviews ALL

I like your hotel and the Concierge staff are exceptional. Maybe it’s the issue of Covid 19 and the disruption to staff but as a 30 to 40 night e year guest it’s disappointing to have to regularly move rooms to get away from the noisy clonking of the lift mechanism on the upper floors, regularly find no blanket in the room, a second towel in the bathroom, Or no tissues under the sink. I even had an empty tube of body wash in my shower recess in this last stay. Perhaps the fact that I backed into a concrete pillar and damaged my car has contributed to my negativity. I’ll put it all down to Covid shall I? See you next stay.

Customer review rating 4.2/5

Amanda Solo - 26/06/2020 Confirmed reviews ALL

Unfortunately I received no towels no toilet paper and a bathroom that had not been cleaned after the previous guest the basin and floor were really dirty This was particularly disturbing considering COVID-19

Customer review rating 4.2/5

Catherine B. Families - 25/06/2020 Confirmed reviews ALL

After worrying that a stay in a hotel during Covid times would be stressful Nick and the rest of the front desk staff were fantastic. Friendly and helpful I had a great stay. The Olsen is in a fabulous location with plenty of cafes and restaurants open in the area . I always look forward to my stays there

Love it!

Customer review rating 4.2/5

Michael H. Business - 23/06/2020 Confirmed reviews ALL

It is always a pleasure staying at The Olsen and this time was no different. Location is awesome. Room was great. Staff were great. See you again soon.

good location

Customer review rating 4.2/5

Chanchala U. Couples - 22/06/2020 Confirmed reviews ALL

very quiet even on main road. great hotel. considering it was a art collection hotel, the frames in there room were cracked, prob wanted to have more attention to the care.

Great stay

Customer review rating 4.2/5

Mark Solo - 20/06/2020 Confirmed reviews ALL

Staff were lovely and services were great.

Fabulous staff, lovely rooms, close to everything

Customer review rating 4.2/5

Neal J. Couples - 18/06/2020 Confirmed reviews ALL

We go down to Melbourne frequently and enjoy your facilities, the pool and gym are fantastic. Unfortunately with covid we weren’t able to use facilities this time........understandable. Rosie on front desk is warm and friendly and very professional.

Well located. Always a good stay . Friendly staff .

Customer review rating 4.2/5

Snez O. Couples - 15/06/2020 Confirmed reviews ALL

Only hotel I trust , always a good stay and I always come back thankyou Olson

Perfect base.

Customer review rating 4.2/5

Anonymous Solo - 15/06/2020 Confirmed reviews ALL

Great welcome and very comfortable, artistic and enjoyable place to stay.

Well located, our apartment was a good size and very comfortable

Customer review rating 4.2/5

Mr. H. P. Couples - 11/06/2020 Confirmed reviews ALL

I know that times are tough, but you did have some gusts. You however had no staff. In our 5 days stay the bed was never changed, fresh towels were left, but the dirty towels were not taken away. One day I was expecting a business associate so I asked if my room could be cleaned early. The cleaner vacuumed but didn’t make the bed. The bathroom was not cleaned. The staff complained that they were the only one in the hotel. I feel that you opted out of any service to your guests.

Very friendly staff, good location

Customer review rating 4.2/5

Kerry S. Couples - 09/06/2020 Confirmed reviews ALL

The staff were very warm and welcoming, the room was clean and very comfortable. The location is very good with easy access to the cbd and local bars and restaurants. Due to Covid 19 restrictions not much was open around the hotel, however, there is usually lots to do and see in the area.

Customer review rating 4.2/5

Anonymous Couples - 08/06/2020 Confirmed reviews ALL

I think that the rooms are well appointed and staff were friendly. However, there was limited communication in relation to the COVID changes. For example, we were not told that the restaurant would not be opened and therefore there would be no food service for the duration of our stay. This affected my overall satisfaction with my stay

Great location. Nice art!

Customer review rating 4.2/5

Madeleine Couples - 08/06/2020 Confirmed reviews ALL

Stayed for a night so we could enjoy a nice dinner at a local restaurant. Great stay, loved the room and decor and everyone was very friendly. Great to be out and about again after lockdown!

Love the location

Customer review rating 4.2/5

Jenny Couples - 07/06/2020 Confirmed reviews ALL

Our favourite place to stay when visiting family nearby. Close to shops and river for a walk.

Fantastic Staff

Customer review rating 4.2/5

Campbell M. Business - 05/04/2020 Confirmed reviews ALL

Really did have every need and request satisfied.

Hi Campbell, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. If you had a moment to tell others about your stay, we always appreciate a review on www.tripadvisor.com If we can assist in the future please do not hesitate to reach out. We look forward to welcoming you back very soon. Kind regards, Brad Vivian

A wonderful hotel

Customer review rating 4.2/5

Aven Families - 03/04/2020 Confirmed reviews ALL

I recently stayed at the Olsen and was upgraded to a beautiful room with a view as it was my birthday. The room was very well appointed and spacious. The staff went out of their way to make my stay very enjoyable. Highly recommended.

Hello Aven, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. If you had a moment to tell others about your stay, we always appreciate a review on www.tripadvisor.com If we can assist in the future please do not hesitate to reach out. We look forward to welcoming you back very soon. Kind regards, Brad Vivian

lovely stay

Customer review rating 4.2/5

Alison Business - 28/03/2020 Confirmed reviews ALL

Staff were pleasant and very helpful. Very clean. Beautiful decor, good facilities. Really enjoyed by stay thank you

Hi Alison, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. If you had a moment to tell others about your stay, we always appreciate a review on www.tripadvisor.com If we can assist in the future please do not hesitate to reach out. We look forward to welcoming you back very soon. Kind regards, Brad Vivian Front Office Manager

No booking was reserved for me.

Customer review rating 4.2/5

Telaine V. Couples - 28/03/2020 Confirmed reviews ALL

I arrived late at night to find that there was no room reserved for me, despite having booked over a month prior to my arrival.

Well located and very clean

Customer review rating 4.2/5

Lyn Couples - 27/03/2020 Confirmed reviews ALL

It was during covid 19 time - but we were having our floors at home polished so had to stay away overnight. Everything was shutdown but even the room service meals were very good. Thanks and cheers

Hi Lyn, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. If you had a moment to tell others about your stay, we always appreciate a review on www.tripadvisor.com If we can assist in the future please do not hesitate to reach out. We look forward to welcoming you back very soon. Kind regards, Brad Vivian Front Office Manager
Our most recent 20 reviews

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