The Olsen Melbourne - Art Series 5 stars

Customer review rating 4.2/5 2,148 reviews

ALLSAFE approved hotel

The Olsen Melbourne - Art Series
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+ 18 Services

Hotel extras

  • Onsite Pool and Gym

  • John Olsen Art and Art Library in every suite.

  • Chapel Street, Shopping & Dining Precinct.

  • Melbourne's Sports & Entertainment

  • Onsite Restaurant, Bar & Room Service

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LaundryPaying
  • Beauty salonPaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
Business services
  • 10 Meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 south yarra
australia

Tel: +611300092875

Fax: (+61)3/90401223

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLAMARINE AIRPORT At 30km / 18.64 miles

GPS :-37.837909, 144.995693

Your meetings and events

Our event sapce, Galleries, offer multiple setup and abundant inspiration for your team. Ideal for all events in Melbourne, such as an all day seminar or a boutique cocktail party.

Room descriptions and layouts

10 

meeting rooms

From 1 to 70 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Audio and video equipment

  • Data projector and screen, iPod docking station, Whiteboard & flipchart, On-site parking

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Be inspired and mesmerised by the elegant rooms at The Olsen. Experience the ultimate in boutique luxury accommodation, capturing refinement and the charm of John Olsen, as well as the energy and charisma of Chapel Street.

Studio Suite

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Studio Suite Balcony

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Studio Suite

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Studio Suite TwinNon contractual photo

  • Max. number of persons: 5
  • Area: From 43 / 463 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

One Bedroom Deluxe Suite

  • Max. number of persons: 3
  • Area: From 44 / 474 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Two Bedroom Open Plan Suite

  • Max. number of persons: 5
  • Area: From 88 / 947 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Two Bedroom Deluxe Balcony Suite

  • Max. number of persons: 5
  • Area: From 91 / 980 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Suites

Our restaurants and bars

TWO WRONGS BAR

Type of cuisine: Other cooking style

High-end dining fused within a dive bar experience. Welcome to Two Wrongs.

SPOONBILL RESTAURANT

Type of cuisine: Bistro

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddocak to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

Our guest reviews for
The Olsen Melbourne - Art Series

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,148 reviews

Great location staff and beautiful rooms

Customer review rating 5.0/5

Lynda V. Families - 10/04/2021 Confirmed reviews ALL

See you soon!

Hotel needs a. Huge clean and upgrade to be rated 5 Star - the restaurant should be open always in a 5 star Or at least be notified it’s not when it’s closed before arrival

Customer review rating 2.0/5

Justine D. Families - 09/04/2021 Confirmed reviews ALL

Curtains were brown and frayed, beside tables were disgusting with old stains, windows were filthy, couldn’t find the jacuzzi, guest service TV menu was not user friendly and don’t contain all the details usually found in a hard cover version, pillows were terrible, breakfast starts too late, water temperature was not hot enough for a bath, no room service menu and when We asked for one we were brought a breakfast menu. Overall run down and very tired hotel - very disappointing

Save me

Customer review rating 5.0/5

Sal M. Solo - 09/04/2021 Confirmed reviews ALL

Save me When my apartment building was on fire and I had to locate last second they went out of their way to accommodate me and made sure I had a great time

Very Relaxing, in the heart of the action

Customer review rating 4.5/5

Shaz Friends - 09/04/2021 Confirmed reviews ALL

Great location, accommodation & restaurant. Staff were all very accommodating, very welcoming & i can highly recommend the Olsen.

Amazing Long Stay

Customer review rating 5.0/5

Susie Families - 09/04/2021 Confirmed reviews ALL

Had an amazing stay here with my 6 year old. The pool was amazing, great service. huge rooms and walking distance to everything. All staff where lovely and always so kind. Made us feel welcome and at home.

Good Stay

Customer review rating 4.5/5

Marie Couples - 08/04/2021 Confirmed reviews ALL

Nice rooms. Friendly staff. Food = can be better

Best pool and location

Customer review rating 4.0/5

Jasmin Families - 08/04/2021 Confirmed reviews ALL

The Olsen is well located on Chapel St with a heap of activities on your doorstep. My kids thought the pool was brilliant and we also loved the artwork on display. Staff were friendly and professional and had a low-key approach to service. The room was clean and mostly well maintained and was perfect for the family eith a kitchenette and rooms separated by a sliding door. There were a few maintenance issues in the room such as mould on the shower ceiling and an led light that constantly flickered.

Disappointing

Customer review rating 1.5/5

Tristan K. M. 0. Couples - 08/04/2021 Confirmed reviews ALL

Stayed 1 night with my wife as a mid-week break. Hotel general areas are tired although rooms are nice. Dinner was disastrous - paid $49 for 350g rib eye with roast potatoes (x2), which was cold, small and potatoes were boiled. Sent it back with the waiter saying 'it's not my fault, it's the chef, and we do have a function on. Waiter at first said potatoes were roasted but then admitted they weren't on closer inspection. Replaced with a better meal but 1 steak was raw inside, so sent back for further cooking. No loo roll in toilet - had to use a face-mask instead!

Perfect location, however breakfast disappointing

Customer review rating 3.5/5

Peter Friends - 07/04/2021 Confirmed reviews ALL

Great location and hotel, however breakfast was very disappointing. Came out cold, or not edible.. for the amount you pay for the hotel you would expect it to be a whole heap better.

Nice facilities but average service

Customer review rating 2.0/5

Sarah-jayne T. Solo - 07/04/2021 Confirmed reviews ALL

My room was nice but the room had incorrectly been booked twice which I clarified upon check in. I then received three calls at 1am as it was believed I had not shown up for my booking. One call from a mobile and two from the The Olsen land line. Disappointing service...

Terrible experience

Customer review rating 0.5/5

Stefan Families - 07/04/2021 Confirmed reviews ALL

Zero housekeeping meant we had to take towels from the pool, clean our own room and make do without tea bags, soap etc. A blind fell down and just wasn't fixed. We called three times and there times we were promised someone from housekeeping would do their job. But it never happened.

Great location but attention to detail lacking

Customer review rating 3.0/5

Tony Business - 07/04/2021 Confirmed reviews ALL

I've stayed at many of the Art Series hotels over the years, but the overall standard has dropped recently since the ACCOR takeover. For this most recent stay, not only was the bin not emptied when I checked in, but there were several light bulbs not working.

Great location and facilities

Customer review rating 4.5/5

Sam Couples - 07/04/2021 Confirmed reviews ALL

We really enjoyed our 2 night stay. The rooms were beautifully decorated, the breakfasts were delicious, the pool was lovely and we didn’t want to leave. Such a great location too.

Customer review rating 0.5/5

Joe A. Families - 07/04/2021 Confirmed reviews ALL

Booked more beds , not provided I key given , did not have enough Hotel did not feel and look clean

Exceptional

Customer review rating 5.0/5

Anonymous Families - 07/04/2021 Confirmed reviews ALL

Very well catered for Lovely set up

Parking is terrible

Customer review rating 1.0/5

Michael Business - 06/04/2021 Confirmed reviews ALL

For a hotel in the city that advertises it provides car parking, when I arrived I was told they had no parking. Was told to park down the street in a parking station. The next morning, the parking stations roller door was down and I couldn't get my car out. Almost missed my flight. They also have a strange clientele. A lot of young people coming and going all night which seems very suss and there seemed to be a dance party going on in on one of the floors. I won't be staying here again.

Good stay!

Customer review rating 4.5/5

Louise Families - 06/04/2021 Confirmed reviews ALL

Great stay! Lovely clean room. Great staff. Not a lot of seating around the pool and there were no towels when we went down at 4pm.. but they restocked shortly after. Coffee machine was lovely to have. Balcony would have been nice but i don't think any rooms have one. Requested a cot for my son. It wasn't in the room when we arrived, but as soon as i mentioned it to reception, one was brought up immediately.

Weekend Stay

Customer review rating 3.5/5

Simon P. Friends - 06/04/2021 Confirmed reviews ALL

I messaged the hotel through Booking.Com more than 24 hours before check-in to ask if we could change the room and if the beds in our suite were in different rooms. We recieved no response. Upoon check-in we here issued only one keypass card and wehen we asked for an additional keypass card were told due to being fully booked there were none available, presumely the hotel only has one keypass card for each room? The room itself was nice and the location for us was great.

Well located and great place too stay

Customer review rating 5.0/5

Anonymous Friends - 06/04/2021 Confirmed reviews ALL

Enjoyed every moment, great hospitality

Excellent

Customer review rating 4.5/5

Adrian Business - 06/04/2021 Confirmed reviews ALL

All too brief.

Our most recent 20 reviews

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