BreakFree Cosmopolitan Surfers Paradise
BreakFree Cosmopolitan Surfers Paradise
Customer review rating (ALL Rating)
4.1/5
295 reviews
ALLSAFE approved hotel

Description
Hotel extras
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Feel reassured with access to AXA medical teleconsultation free of charge
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Walk to Beaches
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Walking distance to shopping and restaurant areas
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Heated Pool
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Free On Site Parking
Our accommodation(s)
BreakFree Cosmopolitan offers apartment accommodation in the heart of Surfers Paradise, on Queensland's Gold Coast. Enjoy a spacious fully self-contained 1 and 2 Bedroom Deluxe Apartment with balconies, cable television, full kitchen and laundry facilities.
1 Bedroom
- Max. number of persons: 3
- Area: From 70 m² / 753 sq ft
- Most of the accommodation: Balcony Note
- Coffee/tea making facilities
- Satellite/cable colour TV
- Direct dial telephone
1 Bedroom Deluxe
- Max. number of persons: 3
- Area: From 70 m² / 753 sq ft
- Most of the accommodation: Balcony Note
- Coffee/tea making facilities
- Satellite/cable colour TV
- Direct dial telephone
2 Bedroom Deluxe
- Max. number of persons: 4
- Area: From 70 m² / 753 sq ft
- Most of the accommodation: Balcony Note
- Coffee/tea making facilities
- Satellite/cable colour TV
- Direct dial telephone
Hotel location
BreakFree Cosmopolitan Surfers Paradise
3142 Surfers Paradise Blvd
4217 SURFERS PARADISE
Australia
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By plane
GOLD COAST AIRPORT At 23km / 14.29 miles - Shuttle paying
GPS:-28.002386, 153.428329
Hotel services
Check-in from - Check out up to
- Shuttle
- Wi-Fi
Our guest reviews for
BreakFree Cosmopolitan Surfers Paradise
100% genuine reviews from our guests
Find out moreCustomer review rating 1.0/5
K C. Families - Confirmed reviews ALL
To start with we were given no towels bath Matt’s or hand towels ,had to call the office to get some to find one of the towels we were given was full of mould There were also no towel available for the kids to have a swim and use and we were not advised to bring our own for the pool Our experience we definitely will not stay at the hotel again
Dear Karlie, Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kylie
Customer review rating 4.0/5
Megan Couples - Confirmed reviews ALL
Beautiful clean and spacious apartments. 2 pools, BBQ area, gym, sauna and more. Short stroll to beach.
Dear Megan, Thank you for your lovely review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards Kylie
Customer review rating 4.5/5
Kylie Families - Confirmed reviews ALL
I came down with covid on the second day and spent 5 days in isolation.i was safe and comftable.
Dear Kylie, Thank you for your lovely review! We are pleased to hear that you enjoyed your stay & are sorry to hear that you came down with Covid whilst you were here. When you return, please let us know that you have stayed with us before & we will be able to offer you a 10% discount. We appreciate your business and look forward to your return. Kind Regards Kylie
Customer review rating 2.5/5
Anonymous Couples - Confirmed reviews ALL
Staff were friendly however the room wasn’t good. It looked nice and clean but all utensils were dirty and clearly not cleaned properly and there was an unpleasant construction banging on the roof above (it sounded like) which started at 6:30-7am some days and wasn’t a nice way to be woken up. If this was known construction, we should’ve been made aware. I also booked the venue for one price and was guaranteed that price only for nearly $15 extra to be taken out of my account with no explanation as to why it ended up being more.
Dear Naomi, Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As your booking was made with Booking.com, our Central Reservations team process the payment for your booking. I have placed their number below if you would like to check on the amount charged. Ph: 07… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kylie
Customer review rating 3.5/5
Lisa Families - Confirmed reviews ALL
Could not fault the location, was fantastic. Excellent location, pool and spa and bbqs fantastic. Inside apartment dirty, blood and bloody hand print on wall, bit run down, dishwasher didn’t work, had to pay for extra toilet paper, washing powder for washing machine and dishwasher was wrapped in tea towel in cupboard, couldn’t find it. Check in staff was very helpful and so was the man who was hosing and cleaning near pool. Pool and spa was great, unit very run down, there was blood marks and bloody hand print on the wall which was a bit off putting
Dear Lisa, Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kylie
Our most recent 20 reviews
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