Mercure Newbury West Grange Hotel
Mercure Newbury West Grange Hotel 4 stars
Customer review rating (ALL Rating)
4.3/5
370 reviews
Description
Hotel extras
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Spacious Room with ensuite bathroom, Tea/coffee, LED TV, safe, Fridge, free WiFi & Parking.
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Onsite restaurant and bar which serves English & European cuisine.
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3 acres of beautiful landscapes gardens fully equipped with outdoor seating
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Close Proximity to Newbury Racecourse and Highclere Castle
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80 cover dining area perfect for private parties and wedding receptions
ALLSAFE approved hotel
Hotel location
Mercure Newbury West Grange Hotel
Coxs Lane, Bath Road, Midgham
RG75UP Newbury, BERKSHIRE
United Kingdom
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By plane
HEATHROW At 64km / 40 miles
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By plane
LUTON At 93km / 58 miles
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By car
M4 JUNCTION 12 At 13km / 8 miles
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By train
THATCHAM At 1km / 1 miles
GPS:51.402065, -1.2162276
Companies
- BRITISH GAS 0 km / 0 mi
- HARRODS 0 km / 0 mi
- RAYHTEON 1 km / 1 mi
- SSE 1 km / 0 mi
- STRYKER MEDICAL 4 km / 2 mi
- THATCHAM RESEARCH 0 km / 0 mi
- VODAFONE 5 km / 3 mi
Hotel services
Check-in from - Check out up to
- Restaurant
- Wheelchair accessible hotel
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
THE OLIVE TREE
The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.
THE OLIVE TREE RESTAURANT Non contractual photo
The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.
THE OLIVE TREE
Unwind in The Olive Tree Bar which serves a full range of spirits as well as brandies, liqueurs, soft drinks and beers. Snacks and light meals are also available throughout the day providing that extra bit of convenience.
THE OLIVE TREE BAR Non contractual photo
The Olive Tree Bar serves a full range of drinks ranging from spirits to beers as well as snacks and light meals adding that extra bit of convenience
Breakfast
Weddings Non contractual photo
We are a licenced wedding venue
Your meetings and events
Our fully equipped Grange Suite offers the perfect business environment. Whether it is a small meeting or a large conference, the Suite comes fully equipped with business facilities and caters to all requirements.
Room descriptions and layouts
meeting rooms
attendees
- m / m²
- ft / sq ft
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
18 m² 194 sq ft |
3 m 10 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
10 participants |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
|
65 m² 700 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
34 participants |
40 participants |
50 participants |
5 participants |
|
65 m² 700 sq ft |
|
Configuration is not available for this hotel |
Configuration is not available for this hotel |
80 participants |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
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Our accommodation(s)
Spacious room with ensuite bathroom, free WiFi, a flat screen TV and tea and coffee making facilities
Standard room with 1 double bed
- Max. number of persons: 2
- Area: From 20 m² / 215 sq ft
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk
- Direct dial telephone
Standard room with 2 single beds
- Max. number of persons: 2
- Area: From 20 m² / 215 sq ft
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk
- Direct dial telephone
Superior room with 1 double bed
- Max. number of persons: 2
- Area: From 20 m² / 215 sq ft
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk
- Direct dial telephone
Our guest reviews
2 night stay
Customer review rating 3.0/5
Michael Families - Confirmed reviews ALL
Dear SUSAN C., Thank you for taking the time and trouble to complete a survey following your recent stay at Mercure Newbury West Grange Hotel. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Thank you again for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and so improve the services we provide. We look forward to welcoming you again in the near future. Yours sincerely, Rachel
Good location, lovely hotel
Customer review rating 3.5/5
Sue Solo - Confirmed reviews ALL
Dear SUSAN M., Thank you for taking the time and trouble to complete a survey following your recent stay at Mercure West Grange Hotel. We greatly value and appreciate your positive and constructive feedback and I will pass on all your feedback and comments. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again in the near future. Yours sincerely, Rachel
Average
Customer review rating 2.5/5
Michael C. Couples - Confirmed reviews ALL
Dear MICHAEL C., Thank you for taking the time to tell us about your experience at the Mercure Newbury West Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Rachel
5th weekend visit - always comfortable, welcoming ,helpful - particularly Manager Richard
Customer review rating 4.5/5
Sylvia R. Couples - Confirmed reviews ALL
Dear SYLVIA R., We very much appreciate your comments regarding your recent stay at Mercure Newbury West Grange Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. I will pass on you feedback and comments regarding the door frame. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Yours sincerely, Rachel
Comfortable accommodation
Customer review rating 4.0/5
Anonymous Couples - Confirmed reviews ALL
Dear CAROL J., Thank you for taking the time and trouble to complete a survey following your recent stay at Mercure Newbury West Grange Hotel. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. I will pass on all comments. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again in the near future. Yours sincerely, Rachel
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