Hotel - Peppers Silo Launceston
Peppers Hotel Peppers Hotel

Peppers Silo Launceston

4.7/5 1,406 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LAUNCESTON AIRPORT
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Peppers Silo has bought a new offering for Functions and Events for Launceston.

Peppers Silo Launceston Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GORGE ROOM 40 m2 3 m 0 16 18 0 18
RIVER ROOM 40 m2 3 m 0 16 18 0 18
TOWN POINT ROOM 120 m2 4 m 100 33 0 45 80
KINGS WHARF LOUNGE WEST 178 m2 3 m 0 0 0 0 100
KINGS WHARF OUTDOOR DECK 560 m2 4 m 0 0 0 0 0
    • Screen
    • Flipchart
    • Audio and video equipment
    • 24 hour Reception, Fully-equipped gym, Undercover parking, Silo Hair, WiFi included
    • Lectern
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Fine Cuisine
    • Accommodation
    • Wedding co-ordinator
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Designed within the original silos and the new North tower are beautifully appointed modern hotel rooms with all of the modern amenities. Plush interiors are decorated with earthy tones to compliment the surrounds and offer in-room complimentary WiFi, LCDTV with Chromecast and Foxtel channels, mini bar and guest ensuite.

  • 108 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
    • Air conditioning
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.7/5 ALL Rating 1,406 reviews

Our guest reviews for
Peppers Silo Launceston

100% genuine reviews from our guests

Find out more
John Couples - 20/01/2020 Confirmed reviews ALL
« SILO Room Experience »

What a lovely room the Silo Room(s) are. The style and decor reflect a modern classic well appointed hotel room with curved walls of the old silo. The staff in all areas of your hotel where attentive and polite at each encounter. The "Grain Restaurant" was a lovely space to dine in and along with the food made the time spent their wonderful. Well done Peppers.

Andrew B. Couples - 20/01/2020 Confirmed reviews ALL
« Great Location In Lovely Accomodation »

The rooms were fabulous and all of the staff were helpful & courteous. The Silo Hotel is in the best location for views & walking along the Tamar & Esk rivers.

Michael Business - 19/01/2020 Confirmed reviews ALL
« was good »

little bit disappointed around being overcharged for breakfast and also being charged for mini bar when I advised I hadn't used the mini bar....all was sorted was email was sent

Shelly S. Families - 19/01/2020 Confirmed reviews ALL

Exceptional service was provided by each and every Staff member that we interacted with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shelly, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We hope to welcome you back soon. Kind Regards Jayne Spicer Front Office Manager

Ferdi D. Business - 18/01/2020 Confirmed reviews ALL
« Perfect »

Delightful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. d., We very much appreciate your comments regarding your stay at the Peppers Silo Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Jayne Spicer Front Office Manager

Sk Solo - 18/01/2020 Confirmed reviews ALL
« Repeat stay failed to live up to standard of past visits »

From a dismissive booking hotline operator to a disappointing room, this stay failed to live up to the great standards of past stays I've had at this hotel. When I noticed the price on Booking.com was quite a bit less than the hotel's own website, I called their national booking number to see if they were interested in offering me any kind of a discount to book directly (as a reception clerk on one of my previous stays suggested I do in future, instead of booking through an external portal). However, the booking agent's attitude was dismissive, and she was not interested in taking a booking directly, so I went ahead and booked through Booking.com. The room booked, a Gorge River room with balcony on the second floor, happened to be the last room available, as the booking was made the day before during a busy period. However, I had no idea that in this case, the last of these rooms at the Silo is located at the far side of the building, wedged in behind the substantial air conditioning motors and machinery, which blocks all but the smallest view of the river from the balcony, and is quite noisy compared with other rooms I've stayed in at the hotel in the past. It is also set up as an accessible room, with a different bathroom layout to the other rooms, and lacked much of the upmarket feel of those bathrooms (the finishes were comparable, but by necessity the layout was spartan). It's a shame that the accessible room has been shoved down the worst end of the building, I'm sure if I were staying in a wheelchair I'd prefer to have a room with Gorge views and without the constant hum of the air conditioning apparatus for the entire building right outside my window. As it was, the front desk agent wasn’t able to offer another room, given the hotel was full. A broken coffee press in the drawer was an added bonus the next morning, no idea how long that had been there without being noticed (broken glass rim with a shard missing, plunger netting all twisted and mangled). I know it sounds picky, but after a broken sleep from the ceaseless humming of the air conditioning, it was an added disappointment. Overall, I felt that as a single traveller booking through a third-party portal, I had been treated like a bit of a second-class citizen. Why a hotel of this calibre has such an average room which it markets as comparable with the better rooms it shows in its photos is beyond me, and is nothing short of misleading. I wouldn’t have booked this room at even the discounted price I paid (over $250, btw), had I known what I would be given. It makes me question whether I will stay at the Silo again, as I certainly wouldn’t want to risk getting allocated that room again.

Clare Families - 18/01/2020 Confirmed reviews ALL
« Lovely new hotel »

Overall great experience - comfortable beds, very clean, helpful staff, large well appointed rooms. Location was better than expected.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you, Clare for taking the time to review your stay with us at Peppers Silo. We are pleased you enjoyed your stay and hope to welcome you back in the near future. Kind Regards Jayne Spicer Front Office Manager

Ian P. Business - 17/01/2020 Confirmed reviews ALL
« Room excellent, unique and very spacious but very long delay in cooking food in restaurant spoilt the service »

Room excellent, unique and very spacious but very long delay in cooking food in restaurant spoilt the service. Every aspect of the bedroom was excellent, including the view. in contrast the restaurant experience was really poor. Very pleasant staff but sadly lacking in organisation or checking to see if customers were happy. Over an hour after ordering our food and wine I had to leave the table to ask the waiting staff what had happened to our orders. This was then served within 10 minutes afterwards with complimentary wine.

Chris Business - 17/01/2020 Confirmed reviews ALL
« Amazing »

Rooms are brilliant and the dinner was even better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Peppers Silo Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Jayne Spicer Front Office Manager

Mary K. Couples - 17/01/2020 Confirmed reviews ALL
« Very happy and satisfied with everything at Peppers Silo! »

From the moment we called Peppers Silo our experience was very positive. The staff did everything they could to accomodate our needs and were extremely helpful. I would recommend to anyone who appreciates great service and friendliness. The hotel itself is really top notch - clean, stylish and great location.

Chris Families - 16/01/2020 Confirmed reviews ALL
« Wonderful! Friendly service at reception, mostly good housekeeping, and Archie was a great treat. »

We loved staying at Peppers. Great location and wonderful use of the old architecture to create something new. The gentlemen at reception were always friendly and helpful, and what a beautiful ambassador you have in Archie! Such a simple idea to have a 'hotel dog', but one which adds an element of homeliness to the experience of staying away from home. It was an added bonus to sneak in for cuddles with him a few times each day!

Raymond I. Business - 16/01/2020 Confirmed reviews ALL
« My home away from home! »

Everything went well smoothly -- as always. I love the comfortable bed, nice breakfast, friendly kitchen staff esp the manager. Parking is ample which is rare in some hotels. Some rooms for improvements - minor. Use a Vacuum Cleaner with UV-Light for upholsteries to sanitize the bed fabrics and sofa A toothbrush / toothpaste / razor holder in the washroom to place our toiletries Maybe in the near future - a Netflix account - so that there will be more movie choices for guests

Brodie W. Couples - 16/01/2020 Confirmed reviews ALL
« One of the best accommodation experiences ever »

We stayed 1 night in the premier suite for our wedding night and it was absolutely amazing. Staff and service were exceptional, the room itself was unbelievable and the food for the most part was excellent.

Karen M. Friends - 16/01/2020 Confirmed reviews ALL
« It was relaxing »

Easy to get to, rooms great, would stay again

Tony R. Couples - 15/01/2020 Confirmed reviews ALL
« Great Service e great location »

Excellent service demonstrated by room upgrade when we realised what we booked online was not what we wanted. We were immediately upgraded by Joshua. Room was large and clean my only minor complaint would be a bar poorly stocked with coffee which was not replaced for our last day. Probably the best accomodation in Launceston.

J R. Couples - 15/01/2020 Confirmed reviews ALL
« We enjoyed the attention to detail in the rooms. »

We were very happy with our stay at Peppers Silo Hotel. We have travelled extensively and I think it was one of the best designed rooms and especially the bathroom. The staff were friendly. The only couple of negatives we found was having the reception on the first floor and not ground level. The other was having the cafe and restaurant with same name. Having the menu in the room, we wanted a burger, so went down but cafe was closed. The night before we were in the restaurant and saw a couple of burgers on the pass. So we went to the restaurant again, but said we wanted a burger, but was told that's only for room service!!! So something needs to be done to differentiate menus & eating areas. The cocktail bar was open the first night we were there, but closed the next two.

Peter Couples - 15/01/2020 Confirmed reviews ALL
« Excellent Hotel and a very pleasant stay »

We enjoyed the customer service, the room and the way to was appointed. The coffee downstairs was excellent and we loved Archie. Only negative was that we found it difficult to control the room temperature. If we put it on cooling mode it blew freezing air right onto the bed. If we switched off the cooling it got too warm. The set temperate on the controller didn't seem to make much difference.

Sharon C. Couples - 15/01/2020 Confirmed reviews ALL
« The hotel atmosphere, staff attitude, facilities, location and ambassador Archie made this a special experience to remember »

This was my 50th birthday celebration and you went the extra mile to make my day very special. My partner commented that he felt like it was his birthday too. All staff were welcoming and tentative and the uniqueness of Archie the ambassador brought a smile to our faces each time we saw him.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Peppers Silo Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm pleased you had a fantastic birthday with us and hope to welcome you back in the near future (perhaps for your partners birthday!) Thank you again for sharing your experience. Kind Regards Jayne Spicer Front Office Manager

Julie Families - 14/01/2020 Confirmed reviews ALL
« Great Hotel »

Peppers Silo is one of the best hotels we have stayed at in Tasmania. The staff have made our stay very special. The hotel is so nice. The views fantastic and location is central.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Peppers Silo Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Jayne Spicer Front Office Manager

Gail V. Couples - 14/01/2020 Confirmed reviews ALL
« Excellent customer service very friendly staff »

I have never before visited Tasmania, the highlight of my trip was staying at the Peppers Silo hotel because the service exceeded my expentation. The room had a nice view oc the river and the bed was extremely comfortable....just like my bed at home. The only downfalll was the food at the restaurant, I had ordered the fillet steak at $49.00 and it was very fatty and grissly...not what I had expected from a 5 star hotel. The service manager was happy to discount my blll and not charge for my drinks. I would definately stay again and would recommend my family /friends to stay here

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