ibis Budapest Castle Hill Hotel 3 stars

Customer review rating 4.5/5 347 reviews
ibis Budapest Castle Hill
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+ 21 Services

Hotel extras

  • 5-min walk to the Castle District and a few minutes from the city center by metro

  • 150 brand new renovated spacious rooms

  • 2 private car parks: paying indoor (40) and outdoor (30) parking. Bus parking is also possible

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Liszt Ferenc Int. AirportPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Boat excursions
Business services
  • Copy/print service available

Hotel location

ibis Budapest Castle Hill

41 43 Krisztina krt
1013
budapest
hungary

Tel: +3614888298

Fax: (+36)1/4888178

Contact email

Check-in from 14h00

Check out up to 12h00

  • UNDERGROUND STATION :  M2 DELI PALYAUDVAR

  • By plane

    Liszt Ferenc Int. Airport At 25km / 15 miles - Shuttle paying

  • By car

    M1 M7 At 3km / 1.86 miles

  • By train

    DELI PALYAUDVAR At 0.1km / 0.06 miles

  • By train

    DELI PALYAUDVAR At 0.1km / 0.06 miles

GPS :47.498822, 19.027326

Congress centre

  • BP CONGRESS CENTER 1.0 km / 0.62 mi
Congress centre

Our accommodations

Brand new spacious rooms

Sweet Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Sweet Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

THE STATION

Type of cuisine: International

Our THE STATION Restaurant invites you to sample the very best in F&B. Choose from a range of traditional and international dishes or light meals. We offer fresh and high quality food and beverage with excellent service by a friendly team.

LOBBY BAR

Non contractual photo

ibis Budapest Castle Hill's LOBBY BAR in the city center welcomes every guest, offers local and international drinks, cocktails and a wide range of coffee ,tea and beer specialities, light meals. Internet(WIFI) connection. Opening hours: 08h-24h.

Our guest reviews for
ibis Budapest Castle Hill

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

347 reviews

Good stay. Will be back

Customer review rating 4.5/5

R. Families - 09/03/2020 Confirmed reviews ALL

Clean and friendly.

Dear Maria R., Thank you for staying in Mercure Budapest Castle Hill - ibis Budapest Castle Hill. Sincerely, Diana Hegyesdi Assistant to General Manager

Well located (near the buda castle).

Customer review rating 4.5/5

Remi Families - 05/03/2020 Confirmed reviews ALL

The hotel is nice and well located. The breakfast is excellent. It is just next to one of the metro stations and just within walking distance to the old castle. From there you can reach any point near over the Danube just walking.

Dear Remigio C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager

very relaxing gud staff

Customer review rating 4.5/5

Anil B. Business - 24/02/2020 Confirmed reviews ALL

i would like to recommend anna for being a perfect host

Dear Anil B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager

Nice and Comfortable

Customer review rating 4.5/5

Ian C. Solo - 24/02/2020 Confirmed reviews ALL

I had a nice comfortable stay

Dear Ian C., Thank you for staying in Mercure Budapest Castle Hill - ibis Budapest Castle Hill. Sincerely, Diana Hegyesdi Assistant to General Manager

A good hotel with a poorly organized service system

Customer review rating 4.5/5

Elena M. Solo - 23/02/2020 Confirmed reviews ALL

I have stayed in the Accor hotel chain several times before. And I was always satisfied with my visit to hotels and service in them. But this time there was an unpleasant incident that spoiled my mood from staying at the Ibis Castle Budapest hotel. The hotel was booked and fully paid for almost 3 months before I checked in. When checking in at the hotel, the front Desk employee told me that I should (I need to) make a Deposit of 10,000 forints. I offered him a cash Deposit. But he refused me, saying that the Deposit should only be made by Bank card (non-cash method). And this Deposit amount was blocked on my Bank card. The hotel itself made a positive impression on me. The room is clean, spacious, white linen. But I, considering the state of the environment and saving your money and the work of the maids, put up a sign asking not to clean my room. After all, I only stayed for two days. I was a loyal and economical guest. When checking out of the hotel, I asked the employee who registered my departure when I would get my Deposit back. The employee assured me that the money (the Deposit amount of 10,000 forints) will be returned to my Bank card in 2 days. So I went to Eger, hoping that the Deposit would be returned to me there. But the money on the card was not returned after 2 days or 5 days... When I returned to Budapest from Eger, I had to spend my time and money to come again to the Ibis Castle Budapest hotel to find out the issue. The receptionist I approached said that the Bank was having problems. I said I wasn't interested. I want my money back . I spent almost an hour at the hotel while the staff tried to solve my problem. I reminded them that I offered to pay (Deposit) in cash and there would be no problem! The money was eventually returned to me. But the mood was spoiled! My booking did not mention any Deposit! I have always been a loyal customer and saved you money and resources. But the hotel wasted my time, spoiled the experience of living in it. I lived in two other hotels in Hungary this time But none of them took any Deposit from me! They value the opinions of their clients. Next time, if I want to reserve a hotel in your chain, I will think for a long time-whether I should do it..

Customer review rating 4.5/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

Great location for walks to Budapest and driving to customers, wonderful communication from staff. Unfortunately there was a lot of noise from other visitors - banging doors (they shut quickly and loudly) and loud shouting in the corridor past 11pm...

Dear Lydie T., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager

Good stay

Customer review rating 4.5/5

Cristina N. Couples - 11/02/2020 Confirmed reviews ALL

We enjoyed very much the short stay in this hotel. The hotel is well located, the rooms are modern, big enough, well lightened. The breakfast was great. We hope to come for a longer stay for visiting Budapest.

Dear Cristina N., Thank you so much for choosing Mercure Budapest Castle Hill - ibis Budapest Castle Hill during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager
Customer review rating 4.5/5

Artem K. Friends - 11/02/2020 Confirmed reviews ALL

Everything was great - EXCEPT there is absolutely no soundproofing from the hallway. I mean I couldn't hear what was going on in the neighbouring rooms, so that's good but I could here every single thing from the hallway as if it was happening in my own room. I woke up at 6 am both days as there was a group of tourists gathering nearby my door :(

Dear Artem K., Thank you for taking the time to share with us your comments. We are sorry that your experience did not meet your full expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Diana Hegyesdi Assistant to General Manager

Great Place to stay

Customer review rating 4.5/5

Rajat G. Couples - 07/02/2020 Confirmed reviews ALL

Had a nice stay at the hotel, helpful staff, good food, neat rooms and amenities, great place to stay in.

Dear Rajat G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager

Good place and good view

Customer review rating 4.5/5

C. Solo - 06/02/2020 Confirmed reviews ALL

Almost everything are good. The room is new, clean and big, the place is good, and the room view is perfect. Except: the room service open my door without my permission in the morning. It's unbelievable and horrible!

Dear Jun Jie C., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with the room. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. We are really sorry for all the inconvenience you experienced during your stay. I have shared your comments with our team and we have taken all the necessary steps to avoid similar inconveniences in the future. We sincerely hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager

Beautiful hotel, nice staff

Customer review rating 4.5/5

Julia Couples - 05/02/2020 Confirmed reviews ALL

We came to Budapest for the SuperEnduro GP, and we received a very unique and personal surprise. They drew a very nice motorcycle on the mirror and a wished us a pleasant stay. This message made our day! Thank you for the wonderful service!

Dear Mate S., Thank you so much for choosing Mercure Budapest Castle Hill - ibis Budapest Castle Hill during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager

Cozy hotel

Customer review rating 4.5/5

M. Friends - 03/02/2020 Confirmed reviews ALL

Very nice and cozy hotel. We had a nice weekend at this hotel. Breakfast was amazing and the staff very friendly. The hotel is situated close to the castle and it is very easy to reach the city center.

Dear Iancau M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager
Customer review rating 4.5/5

Grace Business - 02/02/2020 Confirmed reviews ALL

Good breakfast and facilities, Room too hot for my taste. Even without hitting I had to open the window.

Dear Graciela C., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager

Well situated for Buda Hill historical sites

Customer review rating 4.5/5

Tony Solo - 29/01/2020 Confirmed reviews ALL

Room was fantastic with huge Queen size bed & amazing shower

Dear Anthony F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager

Good stay

Customer review rating 4.5/5

Anonymous Couples - 28/01/2020 Confirmed reviews ALL

Wonderful hotel. Clean. Staff were very helpful.

Dear Charles H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager

Great location and great experience

Customer review rating 4.5/5

Rg Couples - 23/01/2020 Confirmed reviews ALL

Clean, well designed, good service, good restaurant, yummy breakfast, spacious room, comfy bed. Basically what I'm used to getting from Ibis hotels. The only thing missing this time was a mini-bar/mini-fridge in the room.

Dear Rodena G., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager

reception service is good. when I left in the early morning 5:00AM, they prepared crossant and juice.

Customer review rating 4.5/5

Saude Couples - 22/01/2020 Confirmed reviews ALL

good experience.

Dear Xianyong L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager

Great Hotel

Customer review rating 4.5/5

Shirl Couples - 19/01/2020 Confirmed reviews ALL

Really enjoyed staying at the Ibis Castllehill, Budapest. Stayed for four nights in a lovely spacious double room with a view over the park. Big variety at breakfast time with all staff very friendly

Dear Shirley C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager

There is potential here :)

Customer review rating 4.5/5

Matej Families - 16/01/2020 Confirmed reviews ALL

It was great. Rooms are clean, personnel is kind and helpful, check in and out was simple. The only thing I was a little confused about, was breakfast... I missed the wholewheat bread I could get here last year, this time it wasn't there...

Dear Matej R., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager

Excelent

Customer review rating 4.5/5

Sorin B. Friends - 14/01/2020 Confirmed reviews ALL

Good location,friendly staf.

Dear Luminita C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager
Our most recent 20 reviews

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