The Adnate Perth - Art Series

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The Adnate Perth - Art Series

Customer review rating (ALL Rating) 4.5/5 974 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • In Room Art Library - Unwind with our variety of art books, leaving you feeling inspired.

  • In Room Art Documentary - View our exclusive documentary on the amazing career of Matt Adnate

  • Design-inspired interiors and giclée prints of Adnate's most-recognised works.

  • Adnate artwork, open plan, art library, art channel, Mini-bar, separate sink, Smart TV, Foxtel

Hotel location

The Adnate Perth - Art Series

900 Hay Street
6000 PERTH
Australia

Telephone +61 8 6371 1000

Fax +61 3 8548 1999

Contact email

  • By plane

    PERTH DOM AIRPORT At 15km / 9 miles

  • By plane

    PERTH INT AIRPORT At 15km / 9 miles

  • By boat

    ELIZABETH QUAY At 1km / 0 miles

  • By helicopter

    JANDAKOT At 21km / 13 miles

  • By car

    MITCHELL FREEWAY At 0km / 0 miles

  • By train

    PERTH UNDERGROUND At 0km / 0 miles

  • By train

    PERTH UNDERGROUND At 0km / 0 miles

GPS:-31.952036, 115.852756

Companies

  • OPTUS STADIUM 4 km / 2 mi
  • PERTH ARENA 0 km / 0 mi
  • WACA 3 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

HYDE PERTH KITCHEN AND COCKTAILS Non contractual photo

CURRENTLY OPEN FOR BREAKFAST ONLY. Hyde Perth Kitchen and Cocktails is a chic playground for after-work drinks or long, lazy lunches with friends or colleagues.

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 25 

attendees

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  • ft / sq ft
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Our accommodation(s)

Featuring design-inspired interiors and giclée prints of the artist's most-recognised works, complemented by canvas-inspired bed runners. With all the little details taken care of, they're the perfect place to kick back and relax behind closed doors.

Our guest reviews

Our guest reviews for
The Adnate Perth - Art Series

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  974 reviews

TripAdvisor Rating  4.5/5  82 reviews

Certificate of excellence 2022

Good atmosphere

Customer review rating 4.0/5

Rodney S. Business - Confirmed reviews ALL

I got evacuated with the flooding inside the hotel and moved to other property - made me understand why I chose Adnate in the first place, look that was a crazy episode you could not plan for. Hotel breakfast service... food quality great, slow but great - seemed like one of the kitchen staff was doing it all! Floor staff were stretched and with the order slow out of the kitchen it was a backlog. Second day similar but with addition floor staff - same slowness in kitchen with the same low output staff member appearing to be very interested in his phone...

Dear Mr S., We very much appreciate your review regarding your stay at the The Adnate. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again soon at The Adnate. Sincerely, Romina Guerra Rooms Division Manager

Perth cbd

Customer review rating 4.0/5

Michele Families - Confirmed reviews ALL

Catch up with family , 2 rooms overnight stay

Dear Michele, Thank you for the great review of our hotel and your valued feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Romina Guerra Rooms Division Manager

Great location, but yet to get up to speed with some facilities

Customer review rating 4.0/5

Arno F. Couples - Confirmed reviews ALL

No room upgrade offered, despite being a Gold Accor member and regular visitor. Bar was shut for entire stay, which was very disappointing and only food available was breakfast on weekends.

Dear Mr. F., Thank you for taking the time to tell us about your experience at the The Adnate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In regards to the room upgrade, this is subject to availability and unfortunately we did not have a deluxe room available during your stay with us. At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and will be passed onto the entire team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romina Guerra Rooms Division Manager

Style and cleanliness

Customer review rating 4.0/5

Jeffrey H. Couples - Confirmed reviews ALL

Appreciated the helpful staff and good location. Cannot wait for all hotel dine in restaurants and bars to fully re-open, but at least we got to enjoy breakfast.

Dear Jeff, Thank you for the great review of our hotel and valuable feedback which will be passed onto the team. We are so glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Romina Guerra Rooms Division Manager

beautiful hotel, lovely staff

Customer review rating 5.0/5

Matt I. Business - Confirmed reviews ALL

stay was wonderful, on last night main water supply burst and all guests needed to be relocated (23.4.22 -24.3.22). The 3-4 woman who worked the counter did an amazing job of assisting everyone, and in most cases worked through the night into the next morning and continued to display a high level of customer service and professionalism. All should be praised for their efforts in trying circumstances outside of their control.

Dear Matt, Thank you for the great review of our hotel and apologies again for the inconvenience caused with the burst water pipes. It was a pleasure having you stay with us and our encounters with you certainly helped to ease the stress of such an unexpected situation. We are so glad that you enjoyed your stay and hope to see you again once we reopen. Sincerely, Romina Guerra Rooms Division Manager

Service quality and amenities not up to scratch

Customer review rating 2.0/5

Amit Business - Confirmed reviews ALL

The service quality and amenities has fallen. No bar. No room service. Limited Accor platinum benefits. Blaming covid is not good enough. Other hotels continue to offer better amenities despite covid.

Dear Amit, Thank you for taking the time to tell us about your experience at the The Adnate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately, we are still unable to provide full room service, minibar and amenities and do strive to compensate by providing superior customer service, therefore, your feedback is very valuable. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romina Guerra Rooms Division Manager

I had to relocate during my last stay, Due to a burst Water Main

Customer review rating 3.0/5

Nigel N. Business - Confirmed reviews ALL

I have been very happy staying at the Accor hotels over many years. Only one problem is the updating of my Accor points ADNATE +/- 6 DAYS BEFORE covid were next added after many attempts to rectify, i am sure my current stay will be the same. would it be possible for sometime to sort this our=t one and for all.

Dear Mr. N., Thank you for taking the time to tell us about your experience at the The Adnate. I am so sorry for the inconvenience caused with having to move due to the burst water pipe, but am glad you enjoyed the rest of your stay. I have just credited your points for the stay manually, please allow a few days for this process to upload onto your membership. We look forward to seeing you back at The Adnate when we reopen Sincerely, Romina Guerra Rooms Division Manager

Great location, beautifully appointed artworks, lovely staff.

Customer review rating 4.0/5

Rachell Couples - Confirmed reviews ALL

Last night of our holiday was spent here. Hotel was easy to find, stylish room and decor and friendly very helpful staff.

Dear Rachell, Thank you for the great review and feedback about our hotel! We are so glad that you enjoyed your stay and hope to see you again in the future. Sincerely, Romina Guerra Front Office Manager

A stay in an Art Gallery

Customer review rating 4.5/5

Tanesh N. Families - Confirmed reviews ALL

We had the most delightful stay at The Adnate. Not only were we treated to superb views of the CBD but we had terrific service from checking in/out, pool-side bar, breakfast and room-service. The decor of hotel and the room was outstanding to say the least and it actually felt as if we were staying inside an Art Gallery. Loved reading through the thoughtfully curated books in the room as it gave us a greater appreciation of the artists behind the artworks. Looking forward to another relaxing break at some stage.

Dear Tanesh, Thank you for the great review and feedback about our hotel! We are so glad that you enjoyed your stay and hope to see you again in the future. Sincerely, Romina Guerra Front Office Manager

Well located

Customer review rating 3.5/5

Tandb Families - Confirmed reviews ALL

Great location, easy access to transport, restaurants and activities

Dear Terri, Thank you for taking the time to review your stay at The Adnate and for providing us with some valuable feedback. I have passed your feedback on to the relevant management for rectification. Thank you again for your review; we look forward to having you stay at The Adnate again in the future. Sincerely, Philippa Deen Duty Manager

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Great as always and friendly staff welcoming me back

Dear Mr H., We very much appreciate your comments regarding your stay at the The Adnate Perth - Art Series and thank you for your continued loyalty as a Gold Member with Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua White Front Office Assistant Manager

Great stay, central and comfortable.

Customer review rating 4.5/5

Tina Solo - Confirmed reviews ALL

Great. Easy check-in, lovely room, comfortable bed, very nice location.

Dear Tina, Thank you for sharing your great experience at The Adnate! We are glad you enjoyed your stay and hope your next visit will be just as pleasant. Sincerely, Philippa Deen Duty Manager

Right in the heart of the City. Close to all shops and cafes.

Customer review rating 4.5/5

Julie F. Families - Confirmed reviews ALL

Beautiful modern large clean rooms.

Dear Julia, Thank you for the great review of our hotel! We are so glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Romina Guerra Front Office Manager

Great stay

Customer review rating 4.0/5

Sarah Families - Confirmed reviews ALL

Clean, well located with accommodating staff

Dear Sarah, Thank you for the great review of our hotel! We are so glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Romina Guerra Front Office Manager

The right place to stay - again

TripAdvisor rating 5.0/5

Frankly_2159 Business - TripAdvisor review

The Adnate is just one of those hotels you want to go back to, time and time again. Ideally located, beautifully styled, comfort and friendly it just says "HI, welcome back" as soon as you walk in the door.

Dear Frankly_2159, Thank you for taking the time to tell us about your recent stay at the Beautiful Adnate Hotel, and glad to hear you enjoyed your stays with us and enjoy coming back. Thank you again and do hope you have a great 2021 and we see you again soon. Regards, Craig Kelmar General Manager

Great hotel clean and well located

TripAdvisor rating 5.0/5

shar0ndeac0n TripAdvisor review

Great stay clean and tidy hotel, nice big rooms, pool and bar area great, staff friendly and helpful excellent location close to shops and restaurants easy access to parking would definitely stay here again

Dear shar0ndeac0n, Thank you for taking the time to tell us about your recent stay at the Beautiful Adnate Hotel, and glad to hear you enjoyed your stay and especially our amazing team and the pool and bar area. Thank you again and do hope you have a great 2021 and we see you again soon. Regards, Craig Kelmar General Manager

Great spot for a staycation

TripAdvisor rating 5.0/5

carrisachung2021 TripAdvisor review

Everything was at walking distance such as the newly opened museum, shops and places to eat. Will be staying here again. If you haven’t stayed at an art series hotel, the Adnate should be on your list.

Dear carrisachung2021, Thank you for taking the time to tell us about your recent stay at the Beautiful Adnate Hotel, and glad to hear you enjoyed your stay. Thank you again and do hope you have a great 2021 and we see you again soon. Regards, Craig Kelmar General Manager

Good looks, not so good service

TripAdvisor rating 3.0/5

denisj167 TripAdvisor review

Ok what's good - 1.The rooms on 24th floor were excellent, good size, clean and new, comfy bed. It's a shame the bar fridge isn't stocked but that seems to be a thing with most hotels in Perth, even those that pretend to be 4 and 5 star. 2. The bar and restaurant area is the jewel of this hotel. Cool, funky vibe. Great menu, great bar staff who know cocktails and quality single malts. What's not good: Getting through the front door on Hay St entrance. The check-in is slow - being busy is no excuse, it means you're not organised. The key-card system is faulty and unreliable in the lift and at the room. On 2 occasions I got to my room to find I couldn't get in - not funny when on the 24th floor. The reception was often unmanned during Saturday and Sunday afternoon n evening with a sign asking guests to call a mobile number to alert a staff member. No answer when calling for room service at 7pm on Friday - again it's no excuse to say "sorry, we had a function". While bar n restaurant staff were warm n friendly, reception staff had "couldn't care less" attitude. On the whole this stay was disappointing as I expected much more. Accor hotels in Perth have always been poor - esp the old Novotel and Mercure. The best is actually the Ibis as it always exceeds expectations. I'll give the Adnate another chance but it needs to lift it's game.

Dear Denis167, Thank you for taking the time to tell us about your recent stay at the Beautiful Adnate Hotel, and for your detailed postive and constructive feedback which I will share with the team and follow up accordingly. Thank you again and we look forward to welcoming you back soon and endeavoring to win back your faith. Regards, Craig Kelmar General Manager

Just great, that’s all.

TripAdvisor rating 5.0/5

Mozzies7 TripAdvisor review

Craig and the team at The Adnate are fantastic. From the friendly check in service to the beautiful clean and welcoming room, the experience was nothing short of first class. Talk to Tim at the bar to get the best gin cocktails.

Dear Mozzies7, Thank you for taking the time to tell us about your recent stay at the Beautiful Adnate Hotel, and for your kind words on the team which i will share with them. Thank you again and we look froward to welcoming you back soon and spending more time with Tim and his Gin cocktails! Regards, Craig Kelmar General Manager

City Times

TripAdvisor rating 5.0/5

Connie B TripAdvisor review

We had a great time enjoying the room with the awesome city views. The location is great and can’t wait for the bar and restaurant to be opening soon. We had an interconnecting room which gave us personal space as well as room to have a coffee together. Perth is getting real groovy.

Dear Connie, Thank you for taking the time to tell us about your recent stay at the Beautiful Adnate Hotel, and glad you enjoyed it and the "grooviness" of our hotel. Thank you again and we look froward to welcoming you back soon now that the restaurant and bar is re-opened on Thursday, Friday and Saturday nights. Regards, Craig Kelmar General Manager

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