Novotel Santiago Las Condes (ex-Atton) Hotel

Customer review rating (ALL Rating) 4.4/5 521 reviews

ALLSAFE approved hotel

Novotel Santiago Las Condes (ex-Atton)
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+ 18 Services

Hotel extras

  • Accessibility for people with reduced mobility

  • Outdoor pool

  • Transfer to ski resorts

  • Room service for corporate events

  • Equipped gym

Hotel location

Novotel Santiago Las Condes (ex-Atton)

Av Alonso de Cordova 5199
Las Condes
7560873 santiago
chile

Tel: +56224227900

Check-in from 15h00

Check out up to 12h00

  • By plane

    COMODORO ARTURO MERINO BENÍTEZ At 25km / 15.53 miles - Shuttle paying

GPS :-33.406674, -70.576273

Hotel services

BRAVO RESTAURANT AND BAR

Comfortable and social, Bravo Restaurant overlooks the pool & garden, serves American breakfast. Its international and Chilean menu has vegetarian and children's options. Open 6:30 a.m. to 11:30 p.m.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • No Bar
  • Breakfast
    • Buffet
Meetings/Events
  • One Meeting room
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 212 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 212 non-smoking rooms
    • 18 floors
  • Languages spoken at the hotel
    • English
    • Spanish
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed internet
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • SCL Additional charge
    • COMODORO ARTURO MERINO BENÍTEZ Additional charge
  • Parking
    • On site
Well-being
  • P
    • Outside
    • On site
  • Gimnasio
    • On site

Your meetings and events

Novotel Santiago Las Condes has 8 rooms for events, meetings and business talks to large social events, such as weddings, cocktails, workshops, conferences and coaching.Lagos room, up to 280 people. All have state-of-the-art AV support equipment, temperature control and accessibility for people with reduced mobility. We also offer catering service to make your eventcomplete!

Room descriptions and layouts

meeting room

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

Our accommodation(s)

Our spacious and connected rooms are perfect for rest after a hectic day in Santiago. In addition, you do not need to go out to do your work activities because they all have a desk and WIFI. request connecting rooms and accessible rooms for people with reduced mobility. All have hypoallergenic bedding, magnifying mirror in the bathroom, hygiene items and hairdryer.

Our guest reviews for
Novotel Santiago Las Condes (ex-Atton)

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

521 reviews

Fair

Customer review rating 3.0/5

Marcelo Solo - 19/11/2021 Confirmed reviews ALL

The hotel was ok and the staff is friendly. One problem was the air conditioning in the room was not working.

Very good accommodation

Customer review rating 4.5/5

Nick Solo - 27/09/2021 Confirmed reviews ALL

Hotel in very good location, very friendly and accommodating personnel, clean. In general a very pleasant stay.

Hello Nick, Thanks for answer our survey and give us your opinion about your recent stay at Novotel Santiago Las Condes. Knowing the score you gave us, I can see that your experience was almost perfect, which is very gratifying for me, although I will like to know what was missing for a perfect experience. That's why I invite you to answer this email giving me more details about it and what you felt are the points we need to work to improve the service level. I really hope to see you again at Novotel Santiago Las Condes Have a nice day!! Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes

Good Stay

Customer review rating 4.5/5

Isidora Solo - 17/09/2021 Confirmed reviews ALL

I had to quarantine for 7 days and the staff was super nice and kind and always helped with everything

Hello Isidora, Thanks for answer our survey and give us your opinion about your recent stay at Novotel Santiago Las Condes. Knowing the score you gave us, I can see that your experience was almost perfect, which is very gratifying for me, although I will like to know what was missing for a perfect experience. That's why I invite you to answer this email giving me more details about it and what you felt are the points we need to work to improve the service level. I really hope to see you again at Novotel Santiago Las Condes Have a nice day!! Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes

Quarantine experience

Customer review rating 3.5/5

Anonymous Solo - 12/09/2021 Confirmed reviews ALL

Stayed at the Novotel Las Condes, Santiago, Chile, to comply with the mandatory 7 days quarantine upon entering the Chile from abroad. So confined to this room for 7 days with meals 3 times a day in a brown paper bag. - Food quality varied from ok to impossible to eat (tons of salt added), from luke-warm to almost cold. Only one hot drink a day at breakfast in form of a small paper cup of coffee or tea - No water heater in the room nor anything to prepare tea etc - Room photos on display in internet (Novotel Las Condes own website as well as the authorized travel agency TravelSecurity) do not match reality, showing a big desk with a real office chair. In reality it was a small desk table and a plastic stool. Selected this hotel because I needed to work and sit at a desk during my quarantine time of 7 days. Also photos showed a good reading chair, what turned out to be an uncomfortable thing to sit on. Only table for meals (except the desk) was a tiny 30cm diameter table thing. Positives: - Helpful staff got me a good office chair, thank you very much. - Recently refurbished, spacious room with clean parquet floor - Quite rooms, good acoustic insulation Negatives: - Drainage of shower insufficient, even after maintenance personal worked it, probably a structural problem.

An enjoyable quarantine.

Customer review rating 5.0/5

Laura Solo - 01/09/2021 Confirmed reviews ALL

I was fullfiling my mandatory quarantine for 10 days and it was actually pleasant. The hotel has a good interior design, nice view of the mountains, very kind staff willing to help in everything they can, nice vegetarian menu and I appreciated the small effort of the hotel to have biodegradable containers for the food as a slow change for a more sustainable approach. Thank you hotel staff!

Great location, window that can open, some nice view, roomy.

Customer review rating 5.0/5

María H. Solo - 29/08/2021 Confirmed reviews ALL

Very pleasant, felt very comfortable.

util

Customer review rating 4.0/5

Andrea Families - 26/08/2021 Confirmed reviews ALL

tramites facil

Confortable

Customer review rating 5.0/5

Jorge A. S. Business - 13/07/2021 Confirmed reviews ALL

Lugar cómodo, agradable, limpio

Agradable

Customer review rating 5.0/5

Fernando C. Solo - 27/06/2021 Confirmed reviews ALL

Agradable

Estimado Fernando, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Santiago Las Condes. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes

Good stay

Customer review rating 4.5/5

Anonymous Solo - 26/05/2021 Confirmed reviews ALL

Excellent service, great location and nice personnel.

Dear Camila, Thanks for answer our survey and give us your opinion about your recent stay at Novotel Santiago Las Condes. Knowing the score you gave us, I can see that your experience was almost perfect, which is very gratifying for me, although I will like to know what was missing for a perfect experience. That's why I invite you to answer this email giving me more details about it and what you felt are the points we need to work to improve the service level. I really hope to see you again at Novotel Santiago Las Condes Have a nice day!! Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes
Customer review rating 4.5/5

Hermann M. Couples - 19/05/2021 Confirmed reviews ALL

We have been clients of the NOVOTEL LAS CONDES ex Atton since the hotel was inaugurated in year 2000. We know the key personnel and have always been very well treated. We like also the location. Presently the hotel is undergoing the third remodeling. What we did not like on this occasion is that all the furniture has been eliminated and that the wardrobe is at sight. For clients like us who stay up to one week at the hotel, we would appreciate to place our belongings in a closet and drawers.

Dear Mr. M., Thank you for taking the time to answer our survey. We are pleased to know that, in general terms, your stay was pleasant, and that you have been rewarding us with your loyalty through all this years. We are very sorry to know that our last remodelation is not up to your needs, specially the wardrobe configuration. I will share this information with our General Manager. We hope you visit us again, we will be happy to welcome you. Have a great day. Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes

Good location

Customer review rating 5.0/5

Claudio Solo - 02/05/2021 Confirmed reviews ALL

Clean rooms, quiet place , well located , excelente service

Dear Claudio, Thanks for answer our survey and give us your opinion about your recent stay at Novotel Santiago Las Condes. Knowing the score you gave us, I can see that your experience was almost perfect, which is very gratifying for me, although I will like to know what was missing for a perfect experience. That's why I invite you to answer this email giving me more details about it and what you felt are the points we need to work to improve the service level. I really hope to see you again at Novotel Santiago Las Condes Have a nice day!! Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes

Excelnte

Customer review rating 5.0/5

Margarita U. T. Couples - 01/05/2021 Confirmed reviews ALL

Totalmente satisfactoria

Hola Margarita, Gracias por contestar nuestra encuesta y dejarnos saber tu opinión acerca de la estadía con nosotros. De la puntuación desprendemos que la estadía fue perfecta, lo que nos complace profundamente. Esperamos volver a tenerte muy pronto con nosotros en Novotel Santiago Las Condes. Que tengas un excelente día!! Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes

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