Novotel Santiago Las Condes

Novotel Santiago Las Condes

Customer review rating (ALL Rating) 4.4/5 1,139 reviews

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Hotel extras

  • Accessibility for people with reduced mobility

  • Outdoor pool

  • Transfer to ski resorts

  • Room service for corporate events

  • Equipped gym

ALLSAFE approved hotel

Hotel location

Novotel Santiago Las Condes

Av Alonso de Cordova 5199, Las Condes
7560873 SANTIAGO

GPS:-33.406674, -70.576273

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

NUNA Restaurant

Comfortable and social, Bravo Restaurant overlooks the pool & garden, serves American breakfast. Its international and Chilean menu has vegetarian and children's options. Open 6:30 a.m. to 11:30 p.m.

Your meetings and events

Novotel Santiago Las Condes has 8 rooms for events, meetings and business talks to large social events, such as weddings, cocktails, workshops, conferences and coaching. Lagos room, up to 280 people. All have state-of-the-art AV support equipment, temperature control and accessibility for people with reduced mobility. We also offer catering service to make your event complete!

Room descriptions and layouts

meeting room

From 1 to 0 


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Our accommodation(s)

Our spacious and connected rooms are perfect for rest after a hectic day in Santiago. In addition, you do not need to go out to do your work activities because they all have a desk and WIFI. request connecting rooms and accessible rooms for people with reduced mobility. All have hypoallergenic bedding, magnifying mirror in the bathroom, hygiene items and hairdryer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,139 reviews

TripAdvisor Rating  4.5/5  3,498 reviews

Well located, but a bit disappointing

Customer review rating 3.0/5

Laura Business - Confirmed reviews ALL

Location is excellent, place is clean and staff is friendly. Nonetheless breakfast was very weak, no water refill in room or any other coffee amenities, no room service or assistance.

Dear Laura D., We have received your response to our survey and first of all we want to thank you for sharing your experience about your stay at Novotel Santiago Las Condes. We want to offer you our most sincere apologies, for the details that were not to your liking, we will take Our priority objective is to offer the best quality of service during your stay; We hope to continue counting on your trust and that you give us the opportunity to offer our new services, thank you for sharing your experience. Receive a cordial greeting Maitte Romero Quality Manager Novotel Las Condes

Excellent hotel, great service

Customer review rating 5.0/5

Charles M. Solo - Confirmed reviews ALL

The hotel staff was great, helping to sort out any issues that came up.

Dear Charles M., Thank you for taking the time to complete our survey and it is very comforting to know that as a Hotel, we meet your expectations. We are glad that you enjoyed your stay with us. We are here to serve our customers and make them feel at home. Your feedback is very important. comment for our team, so that it continues to improve the quality of our service, thank you for sharing your experience. And we hope to see you back soon, hoping that your visit is as pleasant as the previous one. Receive a cordial greeting. Maitte Romero Quality Manager Novotel Las Condes

Good service

Customer review rating 4.5/5

Florin C. Business - Confirmed reviews ALL

Service was very good and the staff was quite friendly. The only reason for 9 was the because of the poor selection of the breakfast warm food section.

Hello dear Florin C., Our most sincere thanks for your comment, we strive every day to do better, we take into account your comments to improve the quality of service, we appreciate that you have shared your experience with us and hope that your next visit is as pleasant as the previous one. Receive a cordial greeting Maitte Romero Quality Manager Novotel Las Condes

Well located, good stay, and very good and attention employees

Customer review rating 4.5/5

Hugo L. Business - Confirmed reviews ALL

3rd or 4th time I stayed with you. All I need in a hotel.

Dear Hugo L., Thank you very much for his comment, We are glad that you have enjoyed our service, We appreciate that you have taken the time to respond to us, for us it is very important. Thanks again and we hope to see you soon. She receives a cordial greeting. Maitte Romero Quality Manager Novotel Las Condes

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Ok hotel but could improve the gym. The running machine was broken and maybe put some dumbbells? The wifi was not very good either. The bathtub door has huge leak that makes all the bathroom floor wet. It’s really uncomfortable

Paulo Jose Keller, Junto con saludarlo queremos decirle que lamentamos, los desafortunados inconvenientes que llego a tener en su estancia en nuestro Hotel Por favor permítanos hacerle llegar nuestras más sinceras disculpas, Haremos llegar sus observaciones a nuestro equipo, queremos decirle que tomaremos medidas necesarias en el asunto, porque nos caracterizamos por ser una marca de calidad y nos esforzaremos cada día para mejorar la calidad de nuestro servicio. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Maitte Romero Encargada de Calidad Novotel Las Condes

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Other web-users rate our hotel

  • 428 reviews 9.4/10 Location
  • 758 reviews 7.1/10 Room
  • 840 reviews 7.2/10 Service
  • 19 reviews 5.7/10 WiFi
  • 474 reviews 7.7/10 Breakfast
  • 360 reviews 6.7/10 Comfort
  • 332 reviews 3.9/10 Food
  • 238 reviews 7.1/10 Cleanliness

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