Mercure Bogotá Calle 100 (Ex Atton)

Mercure Bogotá Calle 100 (Ex Atton) 4 stars

Customer review rating (ALL Rating) 4.6/5 512 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • 24h sauna, gym and bicycles available

  • Convenience store

  • 24-hour airport/hotel transfers

  • Outdoor terrace

Hotel location

Mercure Bogotá Calle 100 (Ex Atton)

Transv. 23 98 27 Chico N.
110010 BOGOTÁ
Colombia

  • By plane

    AEROPUERTO INT EL DORADO At 13km / 8.08 miles - Shuttle paying

GPS:4.6858166, -74.0586229

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Meeting rooms

RESTAURANT AND BAR CANDELARIA

The Candelaria Restaurant offers a complete breakfast buffet with the best of typical Colombian food, as well as the international menu and vegetarian options. Open from 6:00 a.m. to 10:30 p.m.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 0 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

With locally inspired décor, the hotel has 64 spacious and comfortable rooms for excellent nights off. All rooms have sound insulation, desk and WIFI access. do your business and work from the room comfortably. You can also request connecting rooms. We are passionate about high-quality services, so count on our staff to help you in whatever you need!

Our guest reviews

Our guest reviews for
Mercure Bogotá Calle 100 (Ex Atton)

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  512 reviews

TripAdvisor Rating  4.5/5  804 reviews

Well Located - Clean Hotel - Transportation Available

Customer review rating 4.0/5

A. S. Couples - Confirmed reviews ALL

In general terms it was a good stay. We booked through a third party website and we had no issues on our check in/out process. Transportation airport -hotel is available at your own cost but is a reasonable fee. We end up hiring Mr. Isauro (driver) for all our errands we ran in Bogota, he is very friendly and courteous gentleman. Overall, staff was friendly and helpful except for one small incident with the person at the restaurant during the breakfast shift. We were inform at check in that breakfast was included so on the following morning I proceed to get breakfast just for my wife; This staff member said the meal was not included and when I proceed to explain we were told that, he was rude and made a big deal out of the situation. It was a miss communication issue and not that we didnt want to pay for an 8 dollar breakfast. His attitude was uncalled. The rest of the staff was very nice and willing to solve any need you have. We had a situation with the lighting and AC but maintenance came right away and fixed it.

well located, clean, good price

Customer review rating 4.5/5

Ion Business - Confirmed reviews ALL

Experience was good, nice service. Only iprovement : better ligth over working desk in the room

Good location.

Customer review rating 3.5/5

Carlos Business - Confirmed reviews ALL

Good location. Bad breakfast experience,

good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Nice hotel central Bogota

Good location. Comfy, quiet, spacious bedrooms.

Customer review rating 4.5/5

Juan D. T. Couples - Confirmed reviews ALL

Good location. Comfy, quiet, spacious bedrooms.

Well located, comfy and clean bed. Spacious room.

Customer review rating 5.0/5

Satit V. Solo - Confirmed reviews ALL

Only positive vibe

Good stay

Customer review rating 3.5/5

Flor S. Business - Confirmed reviews ALL

No iron, no hair dryer in the room left me disappointed and without outfits to wear. I am yet to receive my corrected bill for my stay; Manager did not ask before issuing the invoice to whom should this be addressed to and know I am left anxious to receive it to report my expenses to the corporate card. Hope you can help solve this issue (pending correct invoice)

Not was good last before

Customer review rating 2.5/5

Walter D. F. Solo - Confirmed reviews ALL

The staff was very friendly, the place was was clean, but no was excellent like in 2018. This place needs renowned, the door of the bedroom need fix, carpeting needs to be replaced. hot water was a big issue always need to run the water for 20 minutes before being used, and maybe you can have hot water but not enough. the rooms were very noisy. Breakfast was ok, the food needs more details, I can believe the national food was nasty. I prefer to go out for breakfast fast.

Dear WALTER f.-ROSADO, Thank you for taking the time to tell us about your experience at the Mercure Bogotá Calle 100. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The Outstanding Treatment of Staff Made the experience a Five Stars

Customer review rating 5.0/5

Angel B. Business - Confirmed reviews ALL

Thanks to All the Hotel Staff, Mr. Carlos in reception, Mafre, Victor, William, thanks to All for the kind of attention and customer service. Kind regards, A. B.

Dear Angel B., We very much appreciate your comments regarding your stay at the Mercure Bogotá Calle 100. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, great bed, friendly staff, noise-free, strong water pressure.

Customer review rating 5.0/5

Andres C. Couples - Confirmed reviews ALL

Everything you need in a hotel stay and nothing you don't. The staff was friendly, the bed was amazing, the room was free of noise, the shower had great water pressure and heat.

Dear ANDRES FELIPE C. VILLARRAGA, We very much appreciate your comments regarding your stay at the Mercure Bogotá Calle 100. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, comfortable

Customer review rating 5.0/5

Andrew Couples - Confirmed reviews ALL

Relaxing

Dear Carlos, We very much appreciate your comments regarding your stay at the Mercure Bogotá Calle 100. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Giovanni R. Couples - Confirmed reviews ALL

Very incredible

Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Bogotá Calle 100. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.5/5

Isabella T. Families - Confirmed reviews ALL

The front desk staff very kind The restaurabt experience was awful The building was shaking every 5 seconds, mini earthquakes that scared us pretty much Locating was excellent

good stay

Customer review rating 4.0/5

Carmen P. Business - Confirmed reviews ALL

Good experience and attention

Excelent stay

Customer review rating 5.0/5

Cesar Business - Confirmed reviews ALL

perfect

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby