Mama Shelter Luxembourg 3 stars

Customer review rating 4.4/5 318 reviews

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Mama Shelter Luxembourg
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+ 17 Services
Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Acceptable animal - 12 kg max.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 2 Bar(s)
Leisure and activities
  • Boules/petanque
Business services
  • 6 Meeting room(s)

Hotel location

Mama Shelter Luxembourg

2 Rue Du Fort Niedergrunewald
L-2226 luxembourg
luxembourg

Tel: +35220804400

Fax: (+)00000000

Check-in from 15h00

Check out up to 12h00

  • By plane

    LUXEMBOURG AIRPORT At 7.7km / 4.78 miles - Shuttle paying

  • By plane

    LUXEMBOURG AIRPORT At 7.7km / 4.78 miles - Shuttle paying

  • By helicopter

    HOPITAL KIRCHBERG At 3.5km / 2.17 miles

  • By car

    SORTIE 8 N51 At 5.7km / 3.54 miles

  • By train

    LUXEMBOURG At 5.3km / 3.29 miles

GPS :49.621698, 6.144585

Congress centre

  • ECCL 0.85 km / 0.53 mi
Congress centre

Your meetings and events

Room descriptions and layouts

6 

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Office

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Medium Mama Double

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Satellite/cable colour TV
  • Direct dial telephone

Medium Mama Twin

  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Satellite/cable colour TV
  • Direct dial telephone

Large Mama Double

  • Max. number of persons: 2
  • Area: From 29 m² / 312 sq ft
  • Satellite/cable colour TV
  • Direct dial telephone

Large Double Double

  • Max. number of persons: 4
  • Area: From 31 m² / 334 sq ft
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

MAMA SHELTER ROOFTOP

Type of cuisine: International

Climb up to our rooftop open all year round: petanque, table football, ping-pong, hammock salon, Mama fireplace has it all planned!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAMA RESTAURANT

Type of cuisine: International

Mama invites you to take a seat in her warm and colorful restaurant. Sit around our friendly tables to enjoy delicious home-cooked dishes. Come and also enjoy its terrace and rooftop open all year round.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAMA BAR

Non contractual photo

Enjoy a nice cocktail at the bar and unwind from your work day. Come sip a cocktail around our pink marble Island Bar, the largest of all Mamas!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAMA SHELTER ROOF TOP BAR

Non contractual photo

Sip a cocktail around our Island bar located on the rooftop, open all year round. Then relax: petanque, table football, ping-pong, hammock lounge, Mama fireplace has it all planned!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mama Shelter Luxembourg

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

318 reviews

tripadvisor

TripAdvisor Rating 4.0/5

43 reviews

Not impressed

Customer review rating 2.0/5

Caoimhe B. Couples - 22/04/2021 Confirmed reviews ALL

I even sent an email to give more details on my experience and was yet again ignored. Throughout my stay with my partner we were forgotten about on two occasion. Three times while we had cocktails on the terrace and once the following morning at breakfast. When we arrived we found that the bathroom in our room had a very uncomfortable odor. Thankfully, the receptionist did go to our room and sprayed which made it a little easier to stay in the room. I will not be recommending this hotel to anyone now after the experience I’ve had and also there was no follow up when I made a complaint which confirms that your priority is not on your clients which at the end of the day wished to spend a stay over to support your hotel during a pandemic. I could have easily gone elsewhere but I decided to stay local and support local.

Good stay

Customer review rating 4.0/5

Pauline B. Couples - 20/04/2021 Confirmed reviews ALL

Very good stay. A bit disapointed by the breakfast in the room offer and product quality.

Awesome.....the place to stay like home

Customer review rating 5.0/5

Steve R. M. Solo - 15/04/2021 Confirmed reviews ALL

No words to describe the feelings and the experiences .....only wooooow

Dear Steve, Thank you for your comments following your stay at Mama Shelter Luxembourg. It is with great pleasure that we receive your compliments. We will not fail to share your appreciations with the Mama team. Your satisfaction is the greatest reward for our staff who work day after day to provide you with a magical moment. We hope to see you again soon with us at Mama Shelter Luxembourg MAMA LOVES YOU

All round excellence!

Customer review rating 5.0/5

H. N. Families - 14/04/2021 Confirmed reviews ALL

Booking and checking experience were smooth as staff were fantastically friendly and helpful. Rooms and facilities were all immaculate and exceeded expectations. Really look forward to next stay.

Hello Hong, Following your stay at Mama Luxembourg, you took the time to express your great satisfaction. We sincerely hope welcoming you back soon. Book your next stay in Lille, London, Toulouse, Paris, Marseille, Lyon, Bordeaux, Los Angeles, Rio, Belgrade, Prague on www.mamashelter.com. Feel free to express your experience on Tripadvisor to show Mama your support. Thank you for being a Mama fan ! MAMA LOVES YOU

Well located, easy to access, direct parking and nice welcome team

Customer review rating 5.0/5

Christophe Families - 13/04/2021 Confirmed reviews ALL

very statisfied after a long journey. everything was hight satisfying and my questions well answered

Hello Luc Hervé, Following your stay at Mama Luxembourg, you took the time to express your great satisfaction. We sincerely hope welcoming you back soon. Book your next stay in Lille, London, Toulouse, Paris, Marseille, Lyon, Bordeaux, Los Angeles, Rio, Belgrade, Prague on www.mamashelter.com. Feel free to express your experience on Tripadvisor to show Mama your support. Thank you for being a Mama fan ! MAMA LOVES YOU

Good stay

Customer review rating 4.0/5

T. Families - 08/04/2021 Confirmed reviews ALL

I am satisfied about all services, stay, and cleaning. Is important to mention that from our check out the 2 of April until the day today 8 of April the visa guarantee was still blocked, an amount of 1050€ I’ ve just received the confirmation that the visa is unblocked now after my call, previously. I am satisfied about the flexible policy of the hotel. Regards

Everything went well

Customer review rating 4.5/5

Fabio Couples - 07/04/2021 Confirmed reviews ALL

Very flexible/professional service and reception.

Hello Fabio, On behalf of all the team, a big thank you for taking the time to answer our survey after your stay at Mama Luxembourg. We are very happy that you had a pleasant stay. We really appreciate your suggestion/feedback concerning the breakfast. It will help us to improve our services. We look forward welcoming you soon back at Mama Shelter. Feel free to book your next stay in Lille, London, Toulouse, Paris, Marseille, Lyon, Bordeaux, Los Angeles, Rio, Belgrade, Prague on www.mamashelter.com. Thank you for being a Mama guest. MAMA LOVES YOU

Good stay

Customer review rating 4.0/5

Anonymous Couples - 07/04/2021 Confirmed reviews ALL

Staff was nice Hotel is beautiful Bed is very comfortable Would have been perfect if we could have a natural orange juice for breakfast

great staff

Customer review rating 4.5/5

H. Couples - 30/03/2021 Confirmed reviews ALL

receptionist are one of the best I met for a long time ! thank you

Hello Martin, Following your stay at Mama Luxembourg, you took the time to express your great satisfaction. We sincerely hope welcoming you back soon. Book your next stay in Lille, London, Toulouse, Paris, Marseille, Lyon, Bordeaux, Los Angeles, Rio, Belgrade, Prague on www.mamashelter.com. Feel free to express your experience on Tripadvisor to show Mama your support. Thank you for being a Mama fan ! MAMA LOVES YOU

Fantastic Hotel

Customer review rating 5.0/5

Cameron T. Business - 28/03/2021 Confirmed reviews ALL

Really friendly and helpful staff

Hello Cameron, Following your stay at Mama Luxembourg, you took the time to express your great satisfaction. We sincerely hope welcoming you back soon. Book your next stay in Lille, London, Toulouse, Paris, Marseille, Lyon, Bordeaux, Los Angeles, Rio, Belgrade, Prague on www.mamashelter.com. Feel free to express your experience on Tripadvisor to show Mama your support. Thank you for being a Mama fan ! MAMA LOVES YOU

Very good stay - quiet and efficient

Customer review rating 5.0/5

Laurent C. Families - 23/03/2021 Confirmed reviews ALL

Arrived at 19.00 Time to order dinner which was good. Left after consistent breakfast taken in the room. Very pleasant people took care of us.

Dear Laurent, Thank you for your comments following your stay at Mama Shelter Luxembourg. It is with great pleasure that we receive your compliments. We will not fail to share your appreciations with the Mama team. Your satisfaction is the greatest reward for our staff who work day after day to provide you with a magical moment. We hope to see you again soon with us at Mama Shelter Luxembourg MAMA LOVES YOU

Good stay

Customer review rating 4.0/5

Sebastien V. Business - 08/03/2021 Confirmed reviews ALL

1 night stay Disappointing that I could not use more than 2,000 points to pay for our stay. Would be great to understand why.

Dear Sébastien, We would like to thank you for your review on Mama Shelter Luxembourg. We are delighted that you enjoyed your stay and look forward to welcoming you back soon! MAMA LOVES YOU

Was excellent...the place to stay in Luxemburg, fresh and cozy.

Customer review rating 5.0/5

Steve R. M. Solo - 28/02/2021 Confirmed reviews ALL

Woooow, where to start and where to end. From beginning you will feel at home with a big smile from the MamaShelter Family....the whole stay was like a fairytale and a heartly 'CU soon back' thx

Hello Steve, Following your stay at Mama Luxembourg, you took the time to express your great satisfaction. We sincerely hope welcoming you back soon. Book your next stay in Lille, London, Toulouse, Paris, Marseille, Lyon, Bordeaux, Los Angeles, Rio, Belgrade, Prague on www.mamashelter.com. Feel free to express your experience on Tripadvisor to show Mama your support. Thank you for being a Mama fan ! MAMA LOVES YOU

Couple

TripAdvisor rating 5.0/5

Greg V 06/11/2020 TripAdvisor review

Very nice hotel, probably the best of all Mama Shelter I tried so far (I tried 6). Great decoration, nice personal, good bfast. It's located in the business quarter, 25 minutes walking distance from city centre, 5 minutes drive.

Dear Greg, Thank you for your comments following your stay at Mama Shelter Luxembourg. It is with great pleasure that we receive your compliments. We will not fail to share your appreciations with the Mama team. Your satisfaction is the greatest reward for our staff who work day after day to provide you with a magical moment. We hope to see you again soon with us at Mama Shelter Luxembourg MAMA LOVES YOU

Lifestyle weekend stay!

TripAdvisor rating 5.0/5

Austrian-in-Lux 14/10/2020 TripAdvisor review

Very nice addition to the Luxembourg city hotel inventory! Modern and comfy rooms, good food and drinks in the well designed restaurant...unfortunately the rooftop was closed due to weather conditions. My spouse, our kids and our dog...........we all enjoyed our stay!

Dear Austrian-in-Lux, Thank you for your comments following your stay at Mama Shelter Luxembourg. It is with great pleasure that we receive your compliments. We will not fail to share your appreciations with the Mama team. Your satisfaction is the greatest reward for our staff who work day after day to provide you with a magical moment. We hope to see you again soon with us at Mama Shelter Luxembourg MAMA LOVES YOU

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