Mama Shelter Luxembourg 3 stars

Customer review rating 4.5/5 709 reviews

ALLSAFE approved hotel

Mama Shelter Luxembourg
See on a map
+ 15 Services

Hotel extras

  • Rooftop with ping-pong table and pétanque area.

  • Stylish rooms and 5-star bedding

  • Co-working space and conference rooms (Workshops)

  • Bakery

  • Local and homemade cuisine by Chef Jean-Edern Hurstel

Hotel location

Mama Shelter Luxembourg

2 Rue Du Fort Niedergrunewald
L-2226 luxembourg
luxembourg

Tel: +35220804400

Fax: (+)00000000

Check-in from 15h00

Check out up to 12h00

  • By plane

    LUXEMBOURG AIRPORT At 7.7km / 4.78 miles - Shuttle paying

  • By plane

    LUXEMBOURG AIRPORT At 7.7km / 4.78 miles - Shuttle paying

  • By helicopter

    HOPITAL KIRCHBERG At 3.5km / 2.17 miles

  • By car

    SORTIE 8 N51 At 5.7km / 3.54 miles

  • By train

    LUXEMBOURG At 5.3km / 3.29 miles

GPS :49.621698, 6.144585

Congress centre

  • ECCL 0.85 km / 0.53 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • No Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 145 rooms
    • 5 rooms for people with reduced mobility
    • 20 family rooms
    • 15 connecting rooms
    • 145 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • English
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Pets welcome
    • Pet allowed Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
Access to property
  • Shuttle
    • LUXEMBOURG AIRPORT Additional charge
    • LUX Additional charge
  • Mamas parking Additional charge
    • On site
    • Private

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Office

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Mama Shelter Luxembourg

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

709 reviews

TripAdvisor Rating 4.0/5

59 reviews

Very good location, well connected with public transport

Customer review rating 4.5/5

Valentina Business - 14/10/2021 Confirmed reviews ALL

The hotel is very welcoming and the staff at reception very professional and helpful. It's is very well connected with direct (free) tramway line from central Station. The rooms are not very big, but comfortable and with all necessary amenities. The only think missing it was a kettle for tea/coffee in the rooom, which would be highly appreciated.

Great location

Customer review rating 3.5/5

Jackie Business - 14/10/2021 Confirmed reviews ALL

The location is excellent since it was a few minutes’ walk from where I was working. The room was big and comfortable, as was the bed. However, I found the music at reception an in particular in the restaurant far too loud. I would not have been able to hold a normal conversation at table had I been with someone else. I could also hear the music from the bar upstairs in my room on the 5th floor.

Nice style

Customer review rating 4.5/5

Radek Business - 09/10/2021 Confirmed reviews ALL

Service felt a little cold at check-in but was nicer at checkout. It's a shame you can't get an invoice at check-in, it would be less hassle. It's a shame you don't have a sauna, hammam or, preferably a pool. Internet and TV were nice and fast. I listened to the radio a lot. In general, I loved the decor.

All fine

Customer review rating 5.0/5

Stefan Business - 09/10/2021 Confirmed reviews ALL

Quiet and spacious clean room, nicely furnished.

Customer review rating 1.5/5

Anonymous Families - 04/10/2021 Confirmed reviews ALL

Lots of facilities were unavailable due to a private function

Convenient and colourful

Customer review rating 4.0/5

Anonymous Couples - 03/10/2021 Confirmed reviews ALL

It was very nice! Just wished our room had been cleaned as requested , and still done even after the misunderstanding.

Customer review rating 2.0/5

Isabelle Solo - 30/09/2021 Confirmed reviews ALL

I had a very good sleep - but in the middle of the night the alarms went off - based on their response it was clearly a joke/or something funny that was happening downstairs when I called reception to ask if it was serious or not. Being wakened by an alarm like that is anything but funny... And nothing in the minibar? :/

well located and welcoming

Customer review rating 4.0/5

Gerard Families - 29/09/2021 Confirmed reviews ALL

It was one night only. thermostat was on too high a temperature and I could not find it until the morning when daylight arrived. Same colour as the wall. Duvet too hot, no choice, no blanket alternative. Otherwise a great place

Fantastic

Customer review rating 5.0/5

Nadege Families - 27/09/2021 Confirmed reviews ALL

This hotel is great a lot of activities for the kids, and close to the tram.

Not the service I would have accepted

Customer review rating 2.5/5

Nn Business - 26/09/2021 Confirmed reviews ALL

No iron in the entire hotel, this is a bare minimum that each hotel needs to have. Had to pay for toothpaste which is also bizar. Facilities and bed were ok

Amazing Experience

Customer review rating 5.0/5

Giuseppe B. Couples - 21/09/2021 Confirmed reviews ALL

Really good experience, the hotel is really nice, big breakfast and good service

A very very good stay!

Customer review rating 4.5/5

Kristina Couples - 15/09/2021 Confirmed reviews ALL

The hotel is very proper and the rooms are spacious. I loved the bed and the decoration! The staff is very helpful and always smiling. The food and the service in the restaurant is very good and the rooftop bar is one of a kind here in Luxembourg.

Disappointed

Customer review rating 2.0/5

Anonymous Couples - 14/09/2021 Confirmed reviews ALL

I went the first time in room 410 for disabled people but I could change it! The second time I was again in the same room and because the property was full I couldn’t change my room! There isn’t enough parking lots so we took almost 1hour to get park and we had dinner at Mama Shelter’s restaurant 1hour later than our booking time!

Good stay, very disappointing reservation aervice

Customer review rating 3.0/5

Mark L. Couples - 06/09/2021 Confirmed reviews ALL

It took us 45 minutes to try to book online. Calls were not answered although your machine told us that waiting time was 15 seconds. Absolutely frustrating experience, only compensated by friendly staff en good location in Luxemburg.

Excellent stay in a very convenient location

TripAdvisor rating 5.0/5

hubert_raeymaekers 03/09/2021 TripAdvisor review

The hotel has a very nice (eclectic) design creating a warm atmosphere. Breakfast provides all you need in a very relaxing way. The location is very convenient thanks to the free fast and frequent public transportation to the city.

Couple

TripAdvisor rating 5.0/5

Greg V 06/11/2020 TripAdvisor review

Very nice hotel, probably the best of all Mama Shelter I tried so far (I tried 6). Great decoration, nice personal, good bfast. It's located in the business quarter, 25 minutes walking distance from city centre, 5 minutes drive.

Dear Greg, Thank you for your comments following your stay at Mama Shelter Luxembourg. It is with great pleasure that we receive your compliments. We will not fail to share your appreciations with the Mama team. Your satisfaction is the greatest reward for our staff who work day after day to provide you with a magical moment. We hope to see you again soon with us at Mama Shelter Luxembourg MAMA LOVES YOU

Lifestyle weekend stay!

TripAdvisor rating 5.0/5

Austrian-in-Lux 14/10/2020 TripAdvisor review

Very nice addition to the Luxembourg city hotel inventory! Modern and comfy rooms, good food and drinks in the well designed restaurant...unfortunately the rooftop was closed due to weather conditions. My spouse, our kids and our dog...........we all enjoyed our stay!

Dear Austrian-in-Lux, Thank you for your comments following your stay at Mama Shelter Luxembourg. It is with great pleasure that we receive your compliments. We will not fail to share your appreciations with the Mama team. Your satisfaction is the greatest reward for our staff who work day after day to provide you with a magical moment. We hope to see you again soon with us at Mama Shelter Luxembourg MAMA LOVES YOU

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby