Hotel - Hôtel Mercure Chantilly Resort & Conventions
Mercure Hotel Mercure Hotel

Hôtel Mercure Chantilly Resort & Conventions

3.5/5 168 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • OLD English (do not use)
    • Spanish
    • French
    • Italian
    • Portuguese
    • Russian
    • OLD Russian (do not use)
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf
    • Golf (Nearby)
    • Golf course 18 holes (Paying)
    • Golf course 9 holes (Paying)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities (Paying)
    • Outdoor sports (Nearby)
    • Billiards/Snooker
    • Boules/petanque
    • Darts
    • Football
    • Horse riding
    • Jogging track
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 15:00-22:00
    • Opening hours : Week-end 15:00-22:00
  • Snack & beverage machine

Business services

  • 21 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AGCO30 km / 18.64 mi ATLAS COPCO35 km / 21.75 mi KLX AEROSPACE10 km / 6.21 mi TAMRON10 km / 6.21 mi
AMAZON8 km / 4.97 mi IMERYS15 km / 9.32 mi SAINT GOBAIN6 km / 3.73 mi

Exhibition centre

VILLEPINTE CDG30 km / 18.64 mi

Your meetings and events

In the heart of the forest, organize an exceptional seminar in complete serenity. Resolutely modern with daylight, our 2,000m² conference center has 22 rooms for up to 280 people, theater-style.Fully equipped: projector, screen, sound system in the main roomDedicated conference coordinator

Hôtel Mercure Chantilly Resort & Conventions Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SEURAT 24 m2 2 m 25 12 12 0 0
ANDRE MARE 24 m2 3 m 20 12 12 0 0
GERICAULT 30 m2 3 m 25 14 12 12 0
TURNER 30 m2 2 m 20 12 12 12 0
MONET 31 m2 3 m 25 14 12 12 0
VELASQUEZ 31 m2 2 m 25 12 12 12 0
GAUGUIN 32 m2 2 m 20 12 12 0 0
TOULOUSE LAUTREC 36 m2 2 m 25 18 14 21 0
VERMEER 36 m2 2 m 25 18 20 16 0
CEZANNE 39 m2 3 m 25 18 14 21 0
DE LA TOUR 39 m2 3 m 25 18 14 16 0
RUBENS 39 m2 2 m 25 18 20 16 0
CELLINI (A+B) 88 m2 3 m 0 0 30 0 0
DUFY 95 m2 3 m 100 36 30 50 0
VAN GOGH 95 m2 2 m 100 36 30 50 0
DEGAS 96 m2 3 m 100 36 30 50 0
RIOULT 96 m2 2 m 100 36 30 50 0
RENOIR 132 m2 2 m 120 40 30 60 0
MEISSONNIER 134 m2 2 m 120 40 30 60 0
ALBATROS 175 m2 6 m 160 46 34 96 80
CHANTILLY 296 m2 3 m 280 60 60 160 260
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Syndicate rooms
    • Video equipment
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 200 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 24 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Bouquet TV Canal+ and Canalsat
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 752 reviews

Our guest reviews for
Hôtel Mercure Chantilly Resort & Conventions

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 168 reviews
Business - 23/02/2020 TripAdvisor review
« business trip »

nice hotel in forest area ... nice room, with good product in room and good materas. good breakfas with fresh foods. reception was under renovation but not mentionned in the website when booking done.

Ronaldo R. Business - 13/02/2020 Confirmed reviews ALL
« Great location, good breakfast »

Great hotel, spacious rooms, very good breakfast buffet. Only the bathtub was a bit difficult to get into it. When I am 70 years old, I cannot get into it I believe. other than that all great! Normal bookings I do via the Accor website, I am a gold member, but price was 180 EUR and I could book a room via booking.com for 129 EUR incl. breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. We will share your comments with our team. Your satisfaction is an essential point for our staff who work day after day to offer you impeccable service. I send your message regarding the breakfast at my kitchen department. Hope to welcome you again. Best regards, Morgane LE GUERN

Camille Business - 12/02/2020 Confirmed reviews ALL
« Nice hotel »

I only stayed for a night but felt welcome by the team who left a note in my bedroom. The hotel overall is very nice and quiet, breakfast is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. We will share your comments with our team. Your satisfaction is an essential point for our staff who work day after day to offer you impeccable service. Please excuse us regarding your welcome's drink. Best regards, Morgane LE GUERN

Steven V. Business - 26/01/2020 Confirmed reviews ALL

On the whole very pleasant hotel , helpful reception staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN v., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. We will share your comments with our team. Your satisfaction is an essential point for our staff who work day after day to offer you impeccable service. I send your message regarding the breakfast at my kitchen department. Hope to welcome you again. Best regards,

Yuri F. Business - 04/12/2019 Confirmed reviews ALL
« Nice hotel and good food, gym can be improved »

I spend one night here for a business trip. I appreciate the hotel building and furniture. The restaurant provide good food and service, staff is kind. I used the gym and I found that it's definitely below the overall quality of the hotel.

Patrick Business - 03/12/2019 Confirmed reviews ALL
« Mercure Chantilly & Resort »

The stay was very pleasant and it is a really nice, well kept and managed hotel with a beautiful & serene environment.

Bm Business - 01/12/2019 Confirmed reviews ALL
« Great offsite »

Team offsite - excellent experience from A to Z. Great staff and infrastructure, particular mention to the Community hub, really nice and friendly

Wilfred S. Couples - 20/11/2019 Confirmed reviews ALL
« Good hotel. Good breakfast and dinner »

Spent 4 days and 3 night. Room was comfortable and well equipped. Dinner was good and breakfast was vast.

B. Business - 05/11/2019 Confirmed reviews ALL
« Overall good. »

Good rooms, good lobby, well located, quiet. Good food at the restaurant. The Spa, swimming pool, fitness is not at the level I expect from this type of hotel. Old, small, no staff, lack of towels & changing cabinet. Only one shower in the changing room... Some staff very nice, some not so nice

Kader Families - 28/10/2019 Confirmed reviews ALL

It was very dirty clothes and the service he was poor and we had to pay for a glass of milk

De M. Families - 08/10/2019 Confirmed reviews ALL
« EXCELLENTE SITUATION »

EXCELLENT ACCUEIL BELLES CHAMBRES PISCINE MUSCULATION ADAPTEES CUISINE REMARQUABLE

Sylvio M. J. Couples - 30/09/2019 Confirmed reviews ALL
« A night in Chantilly »

Very beautiful hotel with a quick and easy check in The room was sized well and with a nice view Breakfast was ok However the Wifi did not work on Saturday, until we left at all. And when I asked the reason for one of the Hotel’s employees I’ve heard “we are in the middle of a forest”. Totally BS.

Anonymous Business - 29/09/2019 Confirmed reviews ALL
« good but old place to stay »

Very nice place in an old building that need a smal renovation. The Swimmingpool inside isn't up to date anymore, but also many "litle corner" arn't state of the art anymore. A litle refrechment (painting, ...) would be nice.

G S. Couples - 01/09/2019 Confirmed reviews ALL
« No restaurant, no service, no welcome, tired room »

Disappointing

S V. Families - 01/09/2019 Confirmed reviews ALL

Could not fault anything

W. Friends - 27/08/2019 Confirmed reviews ALL
« Very good »

Excellent room. Pity that no tea is served at breakfast (when I asked I was told it isn't). Also that (1) there was no decaffeinated coffee or (2) no lactose-free milk (in other parts of the world, the latter is increasingly offered to clients with lactose allergies or issues).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for your comments further to your stay at the Mercure Chantilly Resort & Conventions. We are happy to read that you enjoyed your room and hotel facitilies. Also we are very sorry to hear that the service at Breakfast was not satisfying and up to our usual standard. Rest reassured that the items you are mentioning are available on a daliy basis and that this point will be shared with our team to make sure this will note reoccur. We hope we will have the chance to welcome you again in Chantilly. Kind Regards, Audrey Minier Quality & training

Josef R. Business - 26/08/2019 Confirmed reviews ALL
« Perfect »

Serene Location, good for a relaxing after work stroll through the premises. I enjoyed the outdoor pool very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for submitting your comments in regards to your last stay with us. We are very happy to read that you enjoyed your time with us. I hope we will have the chance to welcome you back again in Chantilly. Kind Regards, Audrey Minier Quality & Training

Philip G. Friends - 12/08/2019 Confirmed reviews ALL
« Extremely disappointing »

Please refer to my letter of complaint already submitted

Anonymous Business - 22/07/2019 Confirmed reviews ALL

Pretty good! However, there seemed to be difficulties with English overall as in a licensed esl instructor but do speak other languages.

Massimo 6. Business - 19/07/2019 Confirmed reviews ALL
« Charming and silent, but a little bit 'cold' »

The location is charming, the building is new and elegant, but theree's a need of little more 'life' in it: too little animation in the bar in the evening (none, actually), and the kitchen closes at 22! We arrived at 21.58 and only the kindness of the waitress allowed us to have a club sandwich!

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