Mercure Istanbul Sirkeci

Customer review rating 4.8/5 312 reviews

ALLSAFE approved hotel

Mercure Istanbul Sirkeci
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+ 14 Services
Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursionsPaying
Business services
  • Web Corner on a Mac
Information message

Hotel location

Mercure Istanbul Sirkeci

Hobyar Mah. Muhzirbasi Sokak No6
Fatih Istanbul
34112 istanbul
turkey

Tel: +902123980000

Check-in from 14h00

Check out up to 12h00

  • By plane

    ATATURK AIRPORT At 22km / 13.67 miles

  • By boat

    EMINONU At 0.5km / 0.31 miles

  • By boat

    EMINONU FERRIES At 0.5km / 0.31 miles

  • By boat

    YENIKAPI FERRIES At 5km / 3.11 miles

  • By train

    MARMARAY SIRKECI At 0.2km / 0.12 miles

GPS :41.014461, 28.974929

Congress centre

  • HALIC KONGRE MER 7.0 km / 4.35 mi
Congress centre

Our accommodation(s)

Superior Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Superior Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Superior Room with 1 Double Bed or 2 Twin Beds and Sofa Bed

  • Max. number of persons: 4
  • Area: From 19 / 205 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Privileged Double Room with Sofa

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
Rooms

Our restaurants and bars

Huqqabaz Sirkeci Restaurant

Type of cuisine: International

Breakfast, lunch and dinner are served in Huqqabaz Sirkeci Restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOTEL BAR

Non contractual photo

Hotel bar is open all day long, you may enjoy a drink from a wide variety of selections.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Istanbul Sirkeci

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

312 reviews

tripadvisor

TripAdvisor Rating 5.0/5

79 reviews

Great hotel in the perfect location

TripAdvisor rating 5.0/5

gusevandreyboris2021 17/01/2021 TripAdvisor review

We had a magical week in Istanbul and really enjoyed our stay at this hotel: 1.We got a free upgrade and the room was great (good design, 4 windows, high ceilings). Not very large in size, but for the center of Istanbul it was satisfactory 2. The service was at a decent level. The staff at the front desk was very helpful 24/7. Thanks especially to Maya who spoke great Russian/English and proactively helped us with everything (organized a bus tour, helped us return our forgotten shoes, advised us on Istanbul sights, etc.). It is worth noting that the other staff at the hotel (e.g. in the restaurant) did not speak English, but it doesn't matter much 3. The location of the hotel is perfect for a first visit to Istanbul: 3а. There are a lot of attractions nearby (literally 5-15 minutes walk): Hagia Sophia, Suleymaniye Mosque, Grand Bazaar, Spice Bazaar, etc. 3b. Around the corner is the metro station and Sirkeci railway station. In a 5-minute walk to the pier, there are ferries that go to the different parts of the city 4. Breakfast was cheap compared to other hotels and very tasty - we were full and enjoyed Turkish food Thanks again to the hotel staff for a wonderful holiday. Would highly recommend!

Amazing hotel in the heart of Istanbul

Customer review rating 5.0/5

Adam S. Friends - 14/01/2021 Confirmed reviews ALL

I really loved staying in this hotel despite the difficult times. The hotel staff was very welcoming, friendly and made our stay amazing. Special recognition for Burak, but also for his colleagues (I can't remember the names). Everyone was amazing. I will definitely return to this hotel! Thank you!

Amazing stay

Customer review rating 5.0/5

Francesco Couples - 12/01/2021 Confirmed reviews ALL

I stayed at Mercure Sirkeci hotel 14 nights, so I would say a quite long stay. Everything was perfect. My room was amazing, and super clean. The employee of the Hotel, were very helpful and kind. I felt like I was home ... and its an amazing feeling. Whenever I will come again to Istanbul, Mercure Sirkeci will be since now my choice.

Perfect hotel, but no English

Customer review rating 4.5/5

Ilya Couples - 12/01/2021 Confirmed reviews ALL

1) reception - the guys are the best. They perfectly understand us and have done everything for our comfort. Please, thank again the guys who checked us in on Jan 4 and the Russian-speaking girl who checked us out on Jan 10. 2) room and hotel - the style is magnificent, however, you should pay more attention to cleanliness. When we entered the room, there were hair left from the previous guests in bathroom. For 4 days we have been watching the greasy stains of child's hands in the elevator and they still remain. 3) Restaurant/food - it is very delicious and tasty. We enjoyed it very much. 4) Breakfast - as you do not have buffet, it would be wonderful to print the menu for breakfast, so that we could see what we can order. Otherwise we have to ask everything, but the personnel does not understand English quite well. For example, at our first day we were said that we would have Turkish breakfast, but we had no idea, what it was. 5) Restaurant personnel - please, let them learn English! They often could not understand even simple phrases! We ordered porridge with NO milk, instead we had porridge WITH milk. We ordered omelette with NO cheese, but instead we had omelette WITH cheese. There were a number of other cases, but we stopped paying attention to it because the personnel could not understand us in any way. During our last breakfast on Jan 10 the lady who served us seemed to be upset and angry with us, but we could not understand why. We felt very uncomfortable. All in all, the stay was wonderful, but if these problems could be solved, the next stay would be perfect.

Perfect location. Amazing friendly and honest staff

Customer review rating 5.0/5

Werner V. Business - 23/12/2020 Confirmed reviews ALL

The welcome was very friendly and good.. staff is very helpful and honest. The food in the restaurant was delicious. Again, I love the staff of the hotel.

Dear werner v., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager
Customer review rating 4.5/5

Khalid Couples - 18/12/2020 Confirmed reviews ALL

It’s the best hotel in the area. I stayed 4 different hotel in one week time and the last was this. If would know it from the begin I wouldn’t change the hotels. Clean and helpful staff. Only the breakfast menu should be reviewed

Dear Khalid Humaid Khalfan A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Just perfect

Customer review rating 4.5/5

Recommanded Friends - 14/12/2020 Confirmed reviews ALL

Nice hotel..good location..wonderfull staff

Dear Ali M., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager
Customer review rating 4.0/5

Mr H. A. Solo - 20/11/2020 Confirmed reviews ALL

I appreciate the way was received and rooms.. Just I prefer if the gym ll be more equiped and have more weight... For breakfast.. Usually I prefer to take it out the hotel.. But i had an experience and I don t appreciate the breakfast neither the service..

Dear a. H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Everything was perfect!

Customer review rating 5.0/5

Filip Families - 19/11/2020 Confirmed reviews ALL

Recently renovated hotel, well located and great staff! Good breakfast!!

Dear Natalia K., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

great location

Customer review rating 4.5/5

Christina Solo - 18/11/2020 Confirmed reviews ALL

warm, inviting, felt like i was with family

Dear Christina Marie D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Well located, nice appartment

Customer review rating 5.0/5

Alex Couples - 13/11/2020 Confirmed reviews ALL

Special thanks to Maiia for good advises and to the guy who helped with baggage and showed the room (very polite and nice young man).

Dear Oleksandr B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

ِAmazing stay

Customer review rating 4.5/5

Mamdouh A. E. Couples - 12/11/2020 Confirmed reviews ALL

wonderful staff, perfect location, well equipped rooms , nice food , very clean , taking all safety measures ,

Dear Mamdouh Ahmed Amin E., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Amazing

Customer review rating 5.0/5

Karim A. Y. F. C. Couples - 05/11/2020 Confirmed reviews ALL

We had such a good time that we will beback Hotel super clean staff so friendly and helpfull The morning manager was a soo helpfull woman (i forget her name ,she worked on november 3 morning shift) and ozgur acik made us feel likeat home thankyou thank you thank you see you very soon

Dear Karim D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Good location & excellent customer service

Customer review rating 4.5/5

Tamkinat Families - 25/10/2020 Confirmed reviews ALL

Location was convinient as everything was at a walking distance. Loved the hotel as it was clean and the customer service was exceptional. Metin and Ahmat made our stay more comfortable and always provided banter and helpful tips. Hats off to them for always being cheerful and ready to help even when on their night shifts ! Thank you

Dear Tamkinat I., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Great hotel

Customer review rating 5.0/5

Harris H. Couples - 23/10/2020 Confirmed reviews ALL

Very good, excellent location

Dear Harris H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Well located, near marmaray and metro sirkeci

Customer review rating 4.0/5

Ayu S. Business - 20/10/2020 Confirmed reviews ALL

Its my home in istanbul, i really like the location and also They are front desk. Ms Maya and team is helpfull for everythings. In pandemic time, i really appreciate a smile and warm welcome.

Dear Rrdwiayu E., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager
Customer review rating 5.0/5

Rachelle B. Families - 18/10/2020 Confirmed reviews ALL

The staff was so friendly and helpful! Everyone went out of their way to help us! I would definitely recommend this hotel!

Dear Rachelle Marie B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager
Customer review rating 5.0/5

Khaled M. Families - 11/10/2020 Confirmed reviews ALL

We have really enjoyed. The hotel was excellent and very clean The service is amazing and you have an excellent staff Especially ahmet saadi gives excellent service, have risen and succeeded

Dear Waleed m., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Best Hotel on Accor

Customer review rating 5.0/5

Abu C. Couples - 09/10/2020 Confirmed reviews ALL

A boutique hotel with a chain feel, elegant decor and the service portrayed by the staff members is brilliant each and every detail is catered for. They anticipate your needs and deliver before you ask. The staff is the best thing about the hotel. Hotel is situated in the ideal location to walk to main attractions in the Sultan Ahmet area.

Dear Abu Mohammed Tunveerul Islam C., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Great hotel, great location and great staff!

Customer review rating 5.0/5

Grzegorz, P. Couples - 06/10/2020 Confirmed reviews ALL

We stay twice, 7 days in total with a travel break to Cappadocia. We was able to store our luggage since it wasn't necessery for us to travel outside of Istanbul. What is the most lovely in this hotel? We felt like at home. Absolutely we do! There are 2 lovely front desk workers: Mr Ahmet and Miss Maya. Both of them are so helpfully. They gave us extra benefits due my status in Accor and all the time gave us small talks with recommendations, suggestions and just care about us with offer if we need anything. I stay in other Accor branded hotels in Istanbul and unfortunately I have to say that Novotels looks like a corpo hotels: come, pay, go (as fast as possible). But Mercure Sirkeci is seriously like at home - comfortable and made us no worry about ask whatever we needed. Thank you so much! Thank you to the Manager of this hotel for have that friendly staff, great rooms and perfect clean spaces. And thank you again for Mr Ahmet and Miss Maya.

Dear Grzegorz D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to seeing you in our hotel for the third time Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

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