Hotel - Mercure Goa Devaaya Retreat
Mercure Hotel Mercure Hotel

Mercure Goa Devaaya Retreat

4.5/5 147 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • GOA INTL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
    • Boutique Gourmande
    • Hairdressing salon (Paying)
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Boat excursions
  • Other sports activities
    • Bicycles rental
    • Jogging track

Catering

  • Breakfast
  • 4 restaurant(s)

Business services

  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BIRD SANCTUARY10 km / 6 mi MANGUESHI TEMPLE23 km / 14 mi PANAJI CACULO MALL16 km / 9 mi UTORDA BEACH30 km / 18 mi
CROCODILE TRIP10 km / 6 mi OLD GOA CHURCHES5 km / 3 mi SPICE FARM24 km / 14 mi

Our rooms

The centre has 57 rooms with Free WIFI, private balcony/cozy sitout area, work desk, and shower in all rooms. Access to swimming pool, fitness centre, and retreat services. Our Goan Portuguese styled rooms with modern amenities are sure to wow you.

  • 57 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.7/5 ALL Rating 145 reviews

Our guest reviews for
Mercure Goa Devaaya Retreat

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 147 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Linda D. Couples - 10/02/2020 Confirmed reviews ALL
« It is always a pleasure to return to Devaaya »

We noticed the care and changes you have done in the planting all around the property. Really exquisite work. Our stay at villa 105 has always been very satisfactory. If there is one thing you could focus on would be the bath. The bath is cracked and because of its shape it makes standing a bit difficult. Also the shower curtain does not do much: the water always floods the floor. It would be easy to convert it to a walk in shower. I suppose this could be done sometime in the future.

Laura S. Friends - 02/02/2020 Confirmed reviews ALL
« Beautiful location, comfortable rooms, friendly helpful staff in a caring family like atmosphere. »

I always love coming here. It is like being welcomed home by everyone from the doctors and therapists to the kitchen staff to the housekeeping staff and grounds keepers. They all provide a nurturing supportive experience. The care, the food and the treatments are excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Namaste! We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Pagi General Manager

Van D. M. Solo - 01/02/2020 Confirmed reviews ALL
« Very nice, perfect if you need calm, food good »

Perfect, very nice, clean, big room, helpful, god treatment, feel better, every kind people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Merckt, Namaste! Thank you for the great review of our retreat! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sanjay Pagi General Manager

Joseph Couples - 31/01/2020 Confirmed reviews ALL
« A True Place of Retreat »

The resort was an ideal place to relax. The staff were extremely attentive and polite. The stay was also informative on Ayurvedic practices and diet which we enjoyed and hope to apply in our daily lives.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Namaste! We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sanjay Pagi General Manager

Trish K. Friends - 29/01/2020 Confirmed reviews ALL
« Nice complex with great people »

Overall - It is a lovely experience. The rooms are spacious and well taken care of. Having access to the pool was wonderful. The grounds are very well-kept. The front desk staff were friendly and very helpful. Which I would say overall for all of the staff. there were a few things to think about working on. The showerhead in room 124 was excessive and should have an adjustment. I forgot to record it I forgot to report it. The Wi-Fi is terrible. sometimes it was just slow, sometimes it wouldn't work at all. It was very, very frustrating. Especially when I had an emergency to deal with and could not properly access the Internet. In reference to the spa services, the tables are slightly uncomfortable and the lack of a proper face cradle is exasperating. some of the therapists are new and inexperienced, but the doctor allowed me to try different ones till I found one I liked. There was an equipment problem with the Shiradosha(Oil dripped across my forehead) which caused oil to go in my eyes. The therapist reported that to the spa desk. The pool should stay open until 10 PM. Everyone I talked to wanted to have a swim and recreation after dinner. Lunch was wonderful. Dinner was just OK. I loved the juice bar. The gym equipment needs upgrading. ALSO - the gym is TOO HOT to work out in. The patio doors should have a handle on the outside. I locked myself out and there was no way to walk around to the front. Another guest let me go through their room.

Darren K. Couples - 24/01/2020 Confirmed reviews ALL
« Impeccable service and location »

Very relaxing where you can get away from everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. k., Namaste! We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. We are delighted to read that you had an excellent stay and enjoyed your visit at our Retreat. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sanjay Pagi General Manager

Prajay C. Solo - 22/01/2020 Confirmed reviews ALL
« Great Location away from the hustle & bustle of city life »

A rejuvenating experience with impeccable service,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Namaste! We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. We are delighted to read that you had an excellent stay and enjoyed your visit at our Retreat. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sanjay Pagi General Manager

Lady G. Couples - 18/01/2020 Confirmed reviews ALL
« FOR THOSE WHO WANT RETREAT ONLY! »

Positive: 1. Very kind and helpful staff. Special thanks to Mr. SHAILESH, Mr.ANTONIO, Mr.JOE, Mr.LACTOR and all cooks at breakfast. 2. Yoga and Ayurveda - precious bonus. Negative: 1. However, we did not expect the resort is vegetarian and tea/coffee/wine (and alcohol) are strictly forbidden. 2. Although hotel is 18 km from airport as it written on Booking, it took nearly 2 hours to get to the airport by taxi. 3. The receptionist at 8pm on 9th of January was not aware of Accore member club benefits and didn't make proper arrangements. 4. The website and other links of the resort (like Booking) should clearly warn customers on the profile of the Resort and complications of transportation (long narrow road, need to cross river by ferry ect.). So, that those want to do sightseeing mostly wouldn't chose this place to stay. 5. The room 220 was nice and spacious, but very noisy at night because of the sound noise produced by generator in the opposite building. Windows in the closet room should be shattered at night to prevent the bright light from the outside illumination. 6. Be prepared to spend 1-1,5 hours every time at the dinner (by Ala Cart). Didn't expect that those vegetarian dishes are so long to cook. 7. And bring the spray against mosquitos! Could not sleep.

Heena K. Business - 17/01/2020 Confirmed reviews ALL
« Stay at Mercure Devaaya was a very enchanting experience »

Stay at the Mercure Devaaya property was very refreshing and a positive experience. Though we were there for a brief time but the vibes of the property amongst the lap of nature and the ayuvedic/naturopathy treatments provided there are surely benifitting. This is a hidden jewel of Goa that needs to be explored

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Greetings from magnificent Mercure Goa Devaaya Retreat! We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. We are delighted to read that you had an excellent stay and enjoyed your visit at our Retreat. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sanjay Pagi General Manager

Anonymous Business - 12/01/2020 Confirmed reviews ALL
« Extremely slow and bad room »

Staff were significantly slow in their response and check in took almost 20-30 mins

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Greetings from magnificent Mercure Goa Devaaya Retreat! Thank you for taking the time to tell us about your experience at our Retreat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kindly give us the opportunity to serve you better in the near future. Sincerely, Sanjay Pagi General Manager

Padma, S. Solo - 09/01/2020 Confirmed reviews ALL
« Wonderful place, great service, highly recommend »

We have stayed at Devaaya repeatedly. Unique location, beautiful surroundings, everyone is very kind and caring, excellent food, good health care facilities and treatments. My mothers health has benefited from her staying at Devaaya

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Pagi General Manager

Mamie Solo - 08/01/2020 Confirmed reviews ALL
« Very Pretty Place/Helpful Staff/ The Spa needs a lot of help »

Lovely grounds and attentive staff. The spa was a fail. The atmosphere is very nice, but the therapists are very young and clearly inexperienced except for 1 or 2. The doctor did not seem to care very much about the treatments and she was hardly there. Moreover, you would be given a very specific diet that indicated, no oils, flours etc and yet they were present in the food you were served.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Greetings from magnificent Mercure Goa Devaaya Retreat! We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. At Mercure, we strive to provide a superior service experience for our every guest; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Sanjay Pagi General Manager

Tushar K. Families - 07/01/2020 Confirmed reviews ALL
« Mosquito »

This time experience was not good due to Mosquitos in room throughout night and unable to sleep well with relaxed body and mind. Headache started since day one which has not stopped due to disturbed sleep. The windows we unable to close properly as after closing also small gap observed and A.C. with cold flow was directly on body.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Greetings from magnificent Mercure Goa Devaaya Retreat! Thank you for taking the time to tell us about your experience at the Mercure Goa Devaaya Retreat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for our every guest; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like to invite you with your family again for 3 Nights/4 Days complimentary full board package including treatment plan as a part of service recovery. Kindly give us the opportunity to serve you better in the near future. Sincerely, Sanjay Pagi General Manager

Lesley C. Couples - 05/01/2020 Confirmed reviews ALL
« A small piece of heaven »

The hotel is well laid out in a village type setting. Staff, without exception, were polite, friendly and professional. The vegetarian food was varied and delicious. Rooms were well appointed and spotless. Overall, a fantastic peaceful venue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., Namaste! We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. We are delighted to read that you had an excellent stay and enjoyed your visit at our Retreat. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sanjay Pagi General Manager

Kiran V. Friends - 30/12/2019 Confirmed reviews ALL
« Kiran v. »

It was comfortable and made us feel pampered with excellent hospitality and general service. Very co operative staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. v., Namaste! We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Pagi General Manager

Nagaraj H. Families - 30/12/2019 Confirmed reviews ALL
« Excellent experience. »

It is a very nice location. Being an island very quite and serene. The programme was a good mix of therapy / wellness with some fun. Food although was Veg had lots of variety and was very good. The most impressive of all was the professional approach & Caring staff and service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Namaste! We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sanjay Pagi General Manager

Chitra J. Friends - 20/12/2019 Confirmed reviews ALL
« A very warm and nourishing space. »

The best part of my stay here was the food - so nourishing and subtle and tasty. Also the ambience, the yoga, meditation, pool, therapies etc. I also loved the fact that I could interact daily with my Naturopath; and he took great personal interest in each case.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. J., Namaste! We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Pagi General Manager

Bido B. Families - 29/11/2019 Confirmed reviews ALL

Incredible. Excellent, unbelievable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Namaste!! Thank you for the great review of our Retreat! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sanjay Pagi General Manager

Henri Solo - 26/11/2019 Confirmed reviews ALL
« Perfect place for a timeout... »

It was a really nice experience staying at your hotel. The staff was really nice and the massage, the yoga and the food was really good...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henriette H., Namaste! We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sanjay Pagi General Manager

Subhas P. Friends - 20/11/2019 Confirmed reviews ALL
« I have been there before and my repeat experience was even more enjoyable than the first one. one of the best wellness centers. »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Namaste! We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. We are delighted to read that you had an excellent stay and enjoyed your visit at our Retreat. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sanjay Pagi General Manager

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