Mövenpick Zurich Airport

Mövenpick Zurich Airport 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 634 comentários

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Extras do hotel

  • Green Globe Platinum certified

  • Dois restaurantes, bar e terraço de verão

  • 200 lugares de estacionamento (pago) e transporte de ligação gratuito para o aeroporto

  • Salas de reuniões multiusos

  • Quartos amplos e modernos

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mövenpick Zurich Airport

Mittelholzerstrasse 8
8152 ZUERICH-GLATTBRUGG
Suíça

  • De avião

    ZURICH AIRPORT A 2 km / 1 milhas

GPS:47.43932, 8.568669

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

As nossas reuniões e eventos

Tagen Sie in einem der 13 modernen Seminar- und Konferenzräume des Mövenpick Hotel Zürich Airport, nur fünf Minuten vom Flughafen Zürich entfernt. Wir bieten Ihnen modernste technische Ausstattung und erstklassigen Service.

Descrições e configurações das salas

13 

salas de reuniões

De 1 a 20 

participantes

Configuração não disponível para estes critérios
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  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Este hotel não é adequado para o seu evento?

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As nossas opções de alojamento

O Mövenpick Hotel Zürich-Airport tem 333 quartos e espaçosas suites. Aqui pode escolher entre quartos Clássicos, Superiores, Premium, Sleep ou familiares. Há também uma espaçosa suite. As instalações incluem janelas insonorizadas, WIFI gratuito, ar condicionado com controlo individual, TV LED, minibar e comodidades para chá e café.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  634 comentários

Classificação do TripAdvisor  4.0/5  2.370 comentários

Staff shortage

Nota Tripadvisor 3.0/5

chsmax Negócios - Avaliação com certificação TripAdvisor

Very nice to have a hotel bus for the airport with a very nice driver. The food in the restaurant was very nice. Front desk staff seemed rather stressed out and not so welcoming. I remember the time when I was welcomed with a smile and a drink. I didn’t really understand a receptionist that told me that she is not here and that I have to go to the restaurant to pay for a snack that I took at the front desk. I couldn’t find a staff in the restaurant so I but back the snack. I understand that there is a staff shortage and I don’t blame them. Times are very difficult in the hospitality business. A little smile would just make a great difference though. I was surprised that there was no soap bar in my bathroom and that my towel had a whole. Otherwise the room was very big and I loved the nespresso machine

Dear Chsmax Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager

Óptima estadia

Nota clientes Avis 4.5/5

Yuki T. Casais - Comentários confirmados de ALL

Bem localizado junto do aeroporto. Quartos espaçoso com camas grandes e boa higiene.

Exmo Senhor (a) T., Agradecemos os seus comentários no seguimento da sua estada no Mövenpick Hotel Zürich Airport. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Bastian Mantey General Manager

One nicht stay at Mövenpick hotel at the Zürich airport

Nota Tripadvisor 1.0/5

Michael N Couples - Avaliação com certificação TripAdvisor

TV remote didn't function and neither any knob on the TV, no light switch on some of the lamps, so had to pull the plugs Front desk const occupied with arrivals. No courtesy shuttle from and to airport

Dear Michale N Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager

Very bad hospitality!! Staff requires lot of training!!

Nota Tripadvisor 1.0/5

Rajat O Avaliação com certificação TripAdvisor

I stayed in this hotel for 1 night on 21st June'22 as i have flight to catch the next day. The prices are showing cheap as compared to other hotels near to the airport. But then i realize why the rates are cheaper. The room allocated to me is already opened!! I have not scanned the key and it was accessible, so bit of scary but then i thought that housekeeping might have finished work recently, so not a big deal!! All front desk staff are trainees and every time you ask for something, there is only 1 response that we don't know as we are trainee here!! Even if experienced staff stands nearby, there is no effort to help their fellow colleagues or guest with their queries. All staff is behind the big curtain, not visible to anyone. And worst part is when you ask to call the manager then they go and come back with the response that manager is busy!! There is a lemon/mint water at the reception for the disposal for the guest as it is too hot during this time in zurich but there is no water inside it.... :-) When you ask front desk for water, they say that can't refill as they are currently too busy!! Seriously, if you can't afford to offer water to your guest then there is some serious problem. On returning and booking for airport shuttle, I'm waiting at the reception and front desk is calling in the room instead of reaching-out on mobile. The result is that i kept waiting for shuttle, missed it at booking time and has to wait for another 30 min to get another shuttle.

Dear Rajat O Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager

Abrupt treatment of Diamond Accor member

Nota Tripadvisor 1.0/5

TravellerNFNF Avaliação com certificação TripAdvisor

I made a booking at this hotel in error, less than 24 hours ago. I spoke to the hotel on the phone this morning and the person I spoke to was instantly abrupt and refused to refund the one night stay. At least in Australia (where I am from), companies have to allow a reasonable cooling off period for bookings (for example 24 hours) in case of error etc. Considering I am a Diamond Accor Plus member and spend tens of thousands of dollars a year with Accor, I am very surprised at the way I was treated. I have booked at an alternate Accor hotel for the exact same night so am paying double for the same night now. I am very disappointed by the rude manner in which I was spoken to on the phone and the unwillingness to help.

Dear TravellerNFNF Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Zurich Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bastian Mantey General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 305 comentários 8.6/10 Localização
  • 407 comentários 6.1/10 Quarto
  • 477 comentários 6.3/10 Serviço
  • 12 comentários 6.3/10 Internet
  • 154 comentários 6.3/10 Limpeza
  • 90 comentários 6.7/10 Pequeno-almoço
  • 74 comentários 2.8/10 Atmosfera
  • 37 comentários 5.5/10 Comodidades

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