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Mövenpick Lausanne 4 stars

Customer review rating 4.2/5 2,971 reviews

ALLSAFE approved hotel

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Mövenpick Lausanne
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+ 24 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • An Italian restaurant, a restaurant and a signature Mövenpick lounge bar

  • Beautiful rooms with lake view

  • 18 modular conference rooms and catering division

Hotel location

Mövenpick Lausanne

Avenue De Rhodanie 4 Ouchy
Lausanne
1007 lausanne
switzerland

Tel: +41216127612

Check-in from 15h00

Check out up to 12h00

  • MÖVENPICK LAUSANNE :  M2 Ouchy Olympique

  • By plane

    GENEVE-COINTRIN At 58km / 36.04 miles

GPS :46.50829, 6.624128

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 18 Meeting rooms
  • Business Center
    • Self service business center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 337 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 37 connecting rooms
    • No non-smoking room
    • 7 floors
  • Languages spoken at the hotel
    • Thai
    • Russian
    • Italian
    • French
    • Spanish
    • English
    • German
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
    • Laundry / Valet Services Additional charge
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Desk equipment available
    • Shoe shine machine
    • Umbrellas
  • Currency exchange
    • Currency exchange
Access to property
  • Movenpick Additional charge
    • On site
    • 27 parking spaces
    • Public
    • Parking opened 24/7
Well-being
  • Le Fitness Currently unavailable
    • On site
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Childrens TV Channels

Your meetings and events

Our 820 m² spaces for meetings and banquets are composed of 18 modular meeting rooms and welcome up to 400 people for cocktail events. Our rooms are spread over two levels, 10 meeting rooms are located on the ground floor (520 m²).1st floor (300 m²). Two of the latter offer direct access to a private terrace with a superb view of the lake and the Alps, the ideal spot for a coffee break or a cocktail.

Room descriptions and layouts

18 

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Mövenpick Lausanne

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,971 reviews

TripAdvisor Rating 4.0/5

1,583 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice stay !

TripAdvisor rating 5.0/5

Nicolas N Business - 21/10/2021 TripAdvisor review

So quiet place with a very nice location , high quality equipments and high level of service. . After a business day it s very pleasant to enjoy a walk around the lake . Will return for sure in this place

Perfect Location for the Lac du Leman Cyclotour Event

Customer review rating 4.5/5

Elena E. Couples - 18/10/2021 Confirmed reviews ALL

More than a four-star hotel. Completely upgraded, redecorated inside (exterior is 70s, don't be put off by that), great location by lake, superb staff friendliness and well-appointed rooms, bathrooms, corridors, lobby bar, etc.

Dear Elena E., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager
Customer review rating 3.5/5

Roger B. Business - 17/10/2021 Confirmed reviews ALL

Very convenient location close to where I had to be

Dear Roger B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

I hasd a wondersful ywelve days stay in the hotel particularly as it wasa located near to my visit venue in Lausanne.

Customer review rating 4.0/5

Olatubosun A. Business - 17/10/2021 Confirmed reviews ALL

From arriving at the hotel i had great reception from the staff to processing my arrival and given me a room. I found the room very comfortable, neat and with the basic things to make my stay pleasant. The receptionwas very helpful in helping me to plan visits to interesting places during my free time. The reception and house keeping were very prompt in responding to my requests for additional items like bath robe and slippers. Overall, i had a pleasant stay.

Dear Olatubosun A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Well located and comfortable rooms.

Customer review rating 4.0/5

Paddy C. Business - 15/10/2021 Confirmed reviews ALL

Service was good, but disappointed that the bar shut at 2200. Breakfast was nice and staff were helpful.

Dear Paddy C., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Bad service and not at all 4-star

Customer review rating 1.5/5

Irma Friends - 13/10/2021 Confirmed reviews ALL

The check in process was slow and frustrating. The dinner service in the restaurant was extremely slow and frustrating. After a day out we returned to our room after 15:00 and it had still not been cleaned. Later, after it had eventually been cleaned, we noticed that nothing had been replaced. Not the body lotion, not the coffee capsules and also not the coffee creamer.

Dear Irma C., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin General Manager

Lausanne Group stay

Customer review rating 5.0/5

Paul V. -. Z. Friends - 13/10/2021 Confirmed reviews ALL

Speedy chexk-in, handled the whole group very well, Lucia and Matthias especially cordial and accommodating. Very enjoyable stay for us all at Z. Zurich Peloton.

Dear Paul V., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Franck Seguin General Manager

Good location for IMD

Customer review rating 4.0/5

M S. Business - 11/10/2021 Confirmed reviews ALL

During course at IMD the hotel was perfect located and well organized for such

Dear Michael S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. Sincerely, Franck Seguin General Manager
Customer review rating 3.0/5

Anonymous Business - 11/10/2021 Confirmed reviews ALL

smell of perfume in reception area was much to strong. to be honest it was so strong I could stand staying in reception area. rooms were very nice restaurant was to busy in the morning, lines everywhere.

Dear Kristine M., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The perfum smell we be lowered in the reception. Sincerely, Franck Seguin General Manager

Hygiene unacceptable

Customer review rating 1.0/5

Liana L. Business - 10/10/2021 Confirmed reviews ALL

Just 50% of the personnel was wearing masks - unacceptable, in the middle of a pandemic. I raised the point at reception and I have been told that the GM instructed that if personnel was vaccinated they didn't need to wear masks. Let me be clear, being vaccinated in a country with less than 60% of the population vaccinated does not protect from the virus. This is unacceptable. The disinfectant bottles on my floor were empty 3 days out of 3 Buffet breakfast: only 1 day out of 3 my COVID certificate was verified at entry, the shared cutlery to pick food at the buffet are not hygienic (everybody touches them) My bedroom was very smelly (carpet, chair, air) In the next 6 months I will need to stay in Lausanne another 10 nights. If this is the level of hygiene at Movenpick, I will choose another hotel

Dear Keith S., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have taken immediate actions to remmedy or faults. Hygiene has been reinforced in certain parts. I am sorry that you do not agree with our mask politic. Switzerland population has 60% of it's inhabitants fully vaccinated. We follow OFSP and WHO recommandations at all times. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin General Manager

Very good location friendly stuff

Customer review rating 5.0/5

Nader A. Families - 09/10/2021 Confirmed reviews ALL

I had great time with my family at the hotel

Dear Nader A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Room quality

Customer review rating 2.5/5

Anonymous Business - 07/10/2021 Confirmed reviews ALL

The hotel is nice but there was a strong bad smell in the room, as if it was a smoking room converted to non-smoking with heavy chemical products to hide the smell of cigarette smoke

Dear Elisabeth O., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Note that w have taken proper mesures for the smell encountered in the room, Sincerely, Franck Seguin General Manager

Very centrally located

Customer review rating 3.5/5

Morten L. Business - 05/10/2021 Confirmed reviews ALL

Great and practical hotel. Good breakfast and nice comfortable rooms. Excellent location on the lakeshore.

Dear Morten L., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Franck Seguin General Manager

good stay

Customer review rating 4.0/5

Abdulrahman A. Business - 04/10/2021 Confirmed reviews ALL

was nice overall but I noticed a problem with insects

Dear Abdulrahman A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

No much control about Covid rules

TripAdvisor rating 3.0/5

EnricoG1524 23/08/2021 TripAdvisor review

Hotel is very good, staff a little bit disorganized but very helpful the only problem was that there was no control if the guests were wearing masks or not. I think that is the responsibility of the staff to remind the guests about COVID rules.

Dear EnricoG1524, Thanks for your feedback. We can guarantee you that being Allsafe certified for Covid-19, we are permanently vigilent about sanitary measures and keep reminding our guests about mask policy as well. Best regards, Franck Seguin General Manager

Great location, hotel comfortable

TripAdvisor rating 4.0/5

Brigitte F 21/08/2021 TripAdvisor review

If you want to have a spectacular view over the lake, this is the place where to stay. The hotel is very clean, the personnel professional and the rooms are very comfortable. Our room was very well equipped and overlooking a garden so very quiet. Buffet breakfast nice with a lot of choice. As for the restaurant, it was very disappointing, poor quality and not well presented. It was much too expensive for what we had. There is a parking slot underneath the hotel which is very convenient.

Dear Brigitte F, Many thanks for your detailed comments. I am sorry if the restaurant wasn't as per your expectations and will look into it carrefuly. Hope to welcome you again soon. Best regards, Franck Seguin General Manager

Cozy and stylish with super staff!

TripAdvisor rating 5.0/5

sawena25 17/04/2021 TripAdvisor review

The staff of the hotel was really friendly, helpful and professional. They went the extra mile to send my charger, which I forgot, to my home address. Thank you so much. The hotel is beautiful, my room was renovated, stylish and cozy and had a great rain shower (that’s a hige plus). I can only recommend this hotel. The food in the restaurant was good but overpriced compared to the other hotels of higher standard I went to on this trip. The waitress was super helpful and kind. Overall I had a very good stay at Mövenpick Hotel Lausanne.

Dear sawena25, Thanks a lot for your amazing comments. I am glad that you had such good stay and do hope to welcome you again soon. Best regards, Franck Seguin General Manager

Food

TripAdvisor rating 3.0/5

erichreithaar Business - 17/01/2021 TripAdvisor review

Due to Covid, the Range of Food was quite limited and not at the level i was used from Mövenpick! Hope it gets better soon. The overall Service was quite good, the receptionist was very friendly and offert me an Upgrade for my room. Unfortunaly, all the Restaurants and Bars have been closed, so I spent my time with workout in the Hotel Gym that was fortunally open.

Dear Erichreithaar, I thank you for having shared the experience and first of all would like to deeply apology if you felt that the range of food was not as per your expectations. That is very true that we have during this Covid time a limited offer and really do hope to be back with the full offer very soon. Our restaurant remains open for breakfast and diner only for our hotel guests and obviously the fitness. Best regards, Franck Seguin General manager

Good stay but room for improvement

TripAdvisor rating 4.0/5

CTing_01 02/09/2020 TripAdvisor review

Good Hotel in Lausanne Ouchy. Friendly staff, nice rooms and great location. Cleanliness has room for i.provement (we had a glass with lipstick of the previous guest in our room) and sometimes the bar is understaffed and therefore waiting time too long

Dear CTing_01, Many thanks for your feedback. I have checked carrefuly your comments and have immediately conveyed the message to our respective departments for immediate corrective measures. Best regards, Franck Seguin General Manager

Family trip on short notice

TripAdvisor rating 4.0/5

971philz 17/08/2020 TripAdvisor review

Excellent location, dated but nice room with lake view, attentive staff, breakfast not as usually offered by Mövenpick due to Corona, crisis. Welcome drinks offered as Silver member but staff was uncertain if we were on the right location to enjoy it...

Dear 971philz, Many thanks for having shared your experience. I have read carefully the comments and for sure will convey to the appropriate team members to keep enhancing our offer. Best regards, Franck Seguin General Manager

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