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Mövenpick Jumeirah Beach 5 stars

Customer review rating 4.3/5 6,588 reviews

ALLSAFE approved hotel

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Mövenpick Jumeirah Beach
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+ 15 Services

Hotel extras

  • Located in Dubaï Marina on the famous Walk in JBR district

  • Inspired dining and entertainment venues

  • Walking distance to the Arabian Gulf beaches

  • Spa, fitness facilities and swimming pool

  • Ballroom and 3 meeting rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being Paying
  • Services for children
  • Boat excursions Paying
Catering
  • Breakfast Paying
  • 4 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Business centre Paying
  • Copy/print service available Paying

Hotel location

Mövenpick Jumeirah Beach

Jumeirah Beach Residence
Marina Dubai
282825 dubai
united arab emirates

Tel: +97144498888

Fax: (+971)4/4498889

Check-in from 14h00

Check out up to 12h00

  • Jumeirah Beach Residence 1 :  Dubai tram Jumeirah Beach Residence 1

  • By plane

    Al Maktoum International Airport At 4km / null miles

  • By plane

    Dubai International Airport At 35km / 21 miles

GPS :25.080935, 55.137205

Your meetings and events

Our conference and banqueting facilities at Mövenpick Hotel Jumeirah Beach are of the highest quality.They comprise an elegantly styled ballroom that can be converted into three enclosed sections, three stylish meeting rooms, a pre-function area and a business centre.Stage a successful Jumeirah Beach event at our outdoor pool. Gala dinners, themed nights, product launches and thrilling parties. Our talented multilingual employees believe that when it comes to our guests' needs, no request is too small.

Room descriptions and layouts

5 

meeting rooms

From 1 to 170 

attendees

Configuration is not available for these requirements

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  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Slide projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Luxury awaits at the 5-star Mövenpick Hotel Jumeirah Beach. The lively seaside district can be seen from all of the 297 rooms which have balconies offering either city or partial sea view.

Superior King

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Pool side, City View, Sea side *
  • Most of the accommodation: Balcony *

Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Breakfast in bed
  • Mini Bar

Superior King Partial Sea View

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Ocean/Sea view, Pool side, Sea side *
  • Most of the accommodation: Balcony *

Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: City View, Pool side *
  • Most of the accommodation: Balcony *

Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin Partial Sea View

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Pool side, Sea side, Ocean/Sea view *
  • Most of the accommodation: Balcony *

Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Executive King

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: City View, Pool side *
  • Most of the accommodation: Balcony *

Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Executive King Partial Sea View

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Sea side, Ocean/Sea view, Pool side *
  • Most of the accommodation: Balcony *

Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Executive Twin

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Pool side, City View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Executive Twin Partial Sea View

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Pool side, Sea side, Ocean/Sea view *
  • Most of the accommodation: Balcony *

Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

WEST BEACH BISTRO SPORTS LOUNGE

Type of cuisine: Bistro

Keep up to date with all the latest sporting action on multiple screens. Enjoy tasty gastropub food, beverage packages, including the longest Happy Hour on the Walk and a pool table. One on One offer on selected beverages during the month of August

SOUL

Type of cuisine: Thematic cuisine

The Soul restaurant and bar's funky design harbors a comfortable ambiance in which guests can enjoy the vibrant flavors reflecting Manhattan's finest 'foodie' neighborhoods. Our diverse menu has it all!

THE TALK RESTAURANT

Type of cuisine: International

There's a feast going on at The Talk Restaurant, where an impressive mix of flavors are blended. Enjoy fantastic buffets with live cooking stations at our themed dinner nights and the award-winning Friday brunch, or order from the à la carte menu.

THE FALLS CAFE

Type of cuisine: Cafe

The Falls Café is known for its healthy breakfast, all-day comfort food, indulgent pastries, and the unmistakable Mövenpick coffee, as well as the famous Mövenpick ice cream.

LAYALI POOL LOUNGE

Enjoy evening poolside indulgence in this seductive and sizzling environment, combining a full shisha menu with more than 30 different flavors, an a la carte mezze menu, live charcoal BBQ and Saj bread stations, complimented with oriental tunes.

Non contractual photo

Our guest reviews for
Mövenpick Jumeirah Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,588 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,559 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Perfect location

Customer review rating 4.5/5

Chade M. Couples - 14/06/2021 Confirmed reviews ALL

It was a beautiful hotel, very clean , the staff was very nice and friendly. The location was next to everything

Dear Mr. M., Thank you for taking the time to review us following your recent stay. I am glad to know that you had an amazing stay with us. We make every effort to ensure your expectations are exceeded. We certainly look forward of having the opportunity to welcome you back soon. Warm Regards, Amery Burleigh General Manager

Good location, great service and nice rooms

Customer review rating 4.0/5

Nate Friends - 12/06/2021 Confirmed reviews ALL

The staff was super friendly, and the location was great, the rooms were nice, but the AC unit was very old and was difficult to use.

Dear Mr. Nate, Thank you for taking the time to review us following your recent stay. I am glad to know that overall you had a good experience with us and that you enjoyed the location of our hotel. Thank you also for acknowledging the level of service provided by our colleagues throughout your stay. Please allow me to express my sincere apologies as we did not meet your expectations with the in room AC unit, we have been working with our owners on a plan for improvement in product. Thank you also for your comment about our sports bar, I will follow up personally as I can see from your rating there is an opportunity to improve your next stay in some of the areas. I hope we have the opportunity to welcome you back to our hotel Sincerely, Amery Burleigh General Manager

As we lay

Customer review rating 4.5/5

Silver B. Friends - 12/06/2021 Confirmed reviews ALL

The hotel was nice and clean. The food was good and the customer service was even better. The only problem I had was my key card wasn't working. And I had to go to the front desk twice for that problem. But the price was very reasonable and was well worth more.

Dear Mr. B., Thank you for taking the time to review us following your recent stay. Thank you for your comment about the variety of food during breakfast. I am happy to say that thanks to your feedback we have greatly improved the selection, variety and tastes of the buffets, so we look forward to welcoming you back to see the improvements. Besides this, I am delighted to see that you had a good stay with us. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel to restore your faith in our breakfast services. Sincerely, Amery Burleigh General Manager

Good five stars Hotel located in the JBR residential area

Customer review rating 4.0/5

Hassan A. Solo - 11/06/2021 Confirmed reviews ALL

Relaxing stay. Nice spacious well furnished clean room. It has a balcony overlooking Dubai Eye. Wide swimming pool with amble space for hotel visitors. The hotel has access to JBR beach. Large restaurant on the second floor with reasonable breakfast. Self service buffet. Covid safe environment. Efficient staff. Immediate response to maintenance when needed. Almost 400 meters from Dubai Tram station, which is connected to Dubai Metro Marina station. Sports cafeteria on the ground floor with large screen to follow football matches.Billiards table available. My total stay was okay but I have met some discomfort. The check in was fast and acceptable, while the checkout was messy to some extent may be because it was checkout and check in for my new reservation. The reception officer booked from my credit card larger amount than normal, almost triple the normal reserve, and at the same time debited my card for the first stay with almost 350 UAED more and said he will settle the expenses of both my two stays at the end of my second stay. This is unprofessional behavior. In addition, at the sports cafeteria, the waiter needs training on serving bottled drinks.

Dear Mr. Hassan, Thank you for taking the time to review us following your recent stay. I am glad to know that overall you had a good experience with us and that you enjoyed the location of our hotel. Thank you also for acknowledging the level of service provided by our colleagues throughout your stay despite the challenges you faced upon departure and in our West Beach Bistro. I am truly sorry for any inconveniences caused and I will personally ensure it is communicated to the team so it does not happen again. Once again, please accept my most sincere apologies. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel to restore your faith in our services. Sincerely, Amery Burleigh General Manager

Great hotel in the price segment

Customer review rating 4.5/5

Oleksii K. Couples - 11/06/2021 Confirmed reviews ALL

Good service, clean, friendly, great location

Dear Mr. K., Thank you for taking the time to review us following your recent stay. I am glad to know that you had an amazing stay with us. We make every effort to ensure your expectations are exceeded. We certainly look forward of having the opportunity to welcome you back soon. Warm Regards, Amery Burleigh General Manager

Exceeded all expectations

Customer review rating 5.0/5

Diogo P. Couples - 09/06/2021 Confirmed reviews ALL

Best Location, best staff, Ariz was very helpfull and dedicate. Great breakfast, great room, 10/10 for the price.

Dear Mr. P., Thank you for taking the time to review us following your recent stay. Thank you so much for recognizing the great value that Mövenpick Hotel Jumeirah Beach represents and for recognizing the outstanding service of our team members, especially Ariz. I will personally share your feedback with him. The team work hard to maintain the cleanliness and comfort of the hotel for our guests every day, and even more so during these interesting times. We look forward to welcoming you back for another visit when you next get an opportunity to return to the Mövenpick Hotel Jumeirah Beach. Warmest regards, Amery Burleigh General Manager
Customer review rating 4.0/5

Nurik Business - 09/06/2021 Confirmed reviews ALL

All good, sauna happened to be smaller than expected and the personnel working around the pool is being slightly rude sometimes. But all in all good hotel.

Dear Mr. K., Thank you for taking the time to review us on your current experience. I have noticed your feedback about the service at the pool are and I am deeply sorry that you have had such an experience. Our hotel is generally well known for our high quality service. Most of our returning guests come back to our hotel because of the service provided by our friendly team. It was brought to my attention that you spoke to our Guest Relations Agent and shared your feedback with her. I have also noticed your feedback about check in experience. I can assure you that our colleagues did their best to accommodate the whole group at the earliest. Thank you also for your comment about hotel facilities. We have been working with our owners on a plan for improvement in product. Once again, thank you so much for your feedback and we wish you a pleasant stay with us. Warm regards, Amery Burleigh General Manager

Not bad

Customer review rating 3.5/5

Mustafa S. Families - 09/06/2021 Confirmed reviews ALL

The AC. And cooling very bad And the weather can't stay without AC at all

Dear Mr. S., Thank you for taking the time to review us following your recent stay. Please allow me to express my sincere apologies that we did not meet your expectations. Thank you also for your comment about hotel facilities. I have noticed your rating regarding the Accor loyalty program I would really appreciate it if you would consider providing me with more details about your stay so that I may follow up personally. Just to avoid a misunderstanding, our member benefits are valid for bookings done through the ALL approved channels, I am sorry you missed the benefits due to the rate which was booked and that was not eligible for member benefits or to earn points We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel to restore your faith in our services. Sincerely, Amery Burleigh General Manager

Well located but dated and slow service.

Customer review rating 3.0/5

Lara H. Families - 06/06/2021 Confirmed reviews ALL

I stayed for seven nights, we had to call on numerous occasions to chase up food service/ stroller use and drink orders. Wasn’t very efficient. Also on the last day they misplaced our luggage for over two hours to ruined the last day of our trip. Hotel wise, nice - however, pool area very congested even with COVID measures and I had to tell a few guests to keep their distance on sun beds etc. There were also quite a number of very apparent sex workers that used the hotel bar as a pick up area - which is fine if that’s what you’re there for but I was staying at the hotel with my family. I would not reccomend to those travelling with families. All in all, yes great location but that’s where it stops. Hotel very dated, service quite slow. Would pay a little more next time and stay elesewhere on JBR.

Dear Ms. H., Thank you for taking the time to review us following your recent stay. I have noticed your feedback about the service in our hotel and I am deeply sorry that you have had such an experience. Our hotel is generally well known for our high quality service. Most of our returning guests come back to our hotel because of the service provided by our friendly team. I am sincerely sorry this was not your experience. I am also extremely sorry that it took time for our colleagues to deliver your drinks and food from room service. I have forwarded your feedback to our Director of Food & Beverage for follow up and to make sure that we can always assist to our guests with requests in a timely manner. I also have noticed your comment about your check out experience. It was brought to my attention that our colleague misplaced your luggage. I was also informed that your luggage was in a car which was parked in our hotel and you luggage did not go to the airport. I am, however, glad to know that our Assistant Front Office Manager met you in person and explained the situation, as well as provided to you late check out until 6pm and assisted at the pool area. I have also noticed your comment about your check in experience. It was brought to my attention that you have booked with us superior room with king size bed, and unfortunately there was no room available upon your early arrival. Just to avoid a misunderstanding, standard check in time in most hotels is 2pm. However, when the hotel is not full, we always do our best to accommodate early check ins when the booked room category is available. Unfortunately, being in the high occupancy period now, we have not had many rooms available for early check ins. I am so sorry as I appreciate how coming off a long overnight flight can be tiresome. I am, however, happy to see that my colleagues provided you a room at 10:00am. Thank you for your comment about hotel. We have been working with our owners on a plan for improvement in product. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel to restore your faith in our normal services. Thank you again. Warm regards, Amery Burleigh General Manager
Customer review rating 3.5/5

Issam K. M. Couples - 06/06/2021 Confirmed reviews ALL

It was ok.

Dear Mr. M., Thank you for taking the time to review us following your recent stay. I am glad to see that overall you had a good experience with us. I do see that the Internet was an issue, and I would just like to let you know that we recently completed significant upgrade of our network and delivered lightening speed internet for our guests. Some of our guests are using VPNs that slow down the speed of connection, so this may be the issue. If this is not the case, we would greatly appreciate your feedback so that we may identify the problem. I am also truly sorry that you found our prices for rooms a little bit expensive, however I can assure you that our prices offer the best value in an international branded hotel in the Jumeirah Beach area. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel. Sincerely, Amery Burleigh General Manager

Great stay

Customer review rating 4.5/5

Rasheed A. Solo - 05/06/2021 Confirmed reviews ALL

Thank you Movenpick for the great welcom and all the respect ways that you show me.. I need to send special Thanks for Mr. Aman who help me when I arrived and during my stay at Movenpick, he is a great person and thanks for all the staff. Best Regards Rasheed A..

Dear Mr. A., Thank you for taking the time to review us following your recent stay. I have noticed your comment about your check in experience. It was brought to my attention that you have booked with us a room and your reservation was non-guaranteed, and as per cancellation policy, your reservation was cancelled at 6pm. I am, however, so happy to hear that my colleague Aman had assisted you with new booking. I will personally share your feedback with Aman. Besides this, I am so delighted to know that you had a great experience with us. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel without the above experience. Thank you again. Warm regards, Amery Burleigh General Manager

Yes i had a good satisfying overnight sleep in your hotel

Customer review rating 4.5/5

Judy S. Friends - 04/06/2021 Confirmed reviews ALL

Everything is nice from your concierge to housekeeping and room service and of course yoir reception. Thank you for the wonderful visit

Dear Ms. S., Thank you for taking the time to review us following your recent stay. I am delighted to know that you had a nice experience with us. Thank you also for acknowledging the level of service provided by our team. I will personally share your feedback with them. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel. Sincerely, Amery Burleigh General Manager

Location people and service

Customer review rating 5.0/5

Hari L. Couples - 02/06/2021 Confirmed reviews ALL

Very nice stay and love the hotel

Dear Mr. L., What fantastic feedback for the team at Mövenpick Hotel Jumeirah Beach! I appreciate the kind words you have shared. We are so proud and happy to hear that you had a great experience with us during your special occasion and that you liked you room. I am also delighted to read that my colleagues, especially Karen, Aman and Bala took good care of you. I will personally share your feedback with them. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel. Sincerely, Amery Burleigh General Manager

well located, nice room, very frendly stuff

Customer review rating 4.5/5

Branko M. Couples - 31/05/2021 Confirmed reviews ALL

We feel like we are at home

Dear Mr. M., Thank you for taking the time to review us following your recent stay. I am so happy to know that you had a good experience with us and felt this was a good home away from home for your visit to Dubai. I am also delighted to read that you enjoyed the location of our hotel and that you liked your room. I am also thrilled to hear that our friendly team took good care of you. We really appreciate and value your feedback and we look forward to welcoming you back to your home away from home in Dubai again soon! Warm regards, Amery Burleigh General Manager

Good stay

Customer review rating 4.5/5

Anonymous Business - 30/05/2021 Confirmed reviews ALL

Comfortable and relaxing with nice service

Dear Mr. E., Thank you for taking the time to review us following your recent stay. I am delighted to know that you had a comfortable and relaxing stay with us. Thank you for acknowledging the level of service provided by team. We make every effort to ensure your expectations are exceeded. I have also noticed your suggestion about check in experience. I apologize for the unusual experience you have encountered with the service in our hotel. I have personally spoken to the relevant department head to see how can we improve our service, and make sure that we always provide check in in a timely manner. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel without the above experience. Sincerely, Amery Burleigh General Manager

Excellent location, good value for money.

Customer review rating 4.0/5

Julien H. Solo - 30/05/2021 Confirmed reviews ALL

Very well located hotel 5 min walk from Marina Tram and 15 min walk from Dubai subway. May restaurants & bars around. Hotel itself is nicely decorated and includes a comfortable outdoor pool. Room was large and included a nice balcony with partial view see. Bed was very comfortable. Among things that might be improved is the lack of coffee machines / boiler which should be a standard in such hotel. Breakfast was good with a large choice although breakfast area was too small during rush time. Hotel staff was efficient & Friendly although the check-in might have been faster especially since already checked-in online. More staff may be dedicated to check-in for late arrival since the last time you wish after 10 hours trip is to wait 20 min for check-in on arrival (especially when arriving at midnight).

Dear Mr. H., I very much appreciate you taking the time to provide such extensive and honest comments on your recent experience with us. I am glad to know that overall you had a nice experience with us and that you enjoyed the location of our hotel. I am also happy to hear that you found our prices for rooms to be reasonable and of good value. I am also delighted to read that you liked your room and that you found the bedding comfortable. I have noticed your comment about the coffee machine. Just to avoid a misunderstanding I would like to let you know that we do have coffee machines in our hotel which are placed in our lovely Executive & Family Suites. We also do have sanitized kettle and coffee and tea selection in each room. I have forwarded your feedback to relevant head of department, to make sure that we have a visible note where our kettles are placed. I am sorry this was not well communicated. I am also happy to know that besides the size of the restaurant you enjoyed the daily breakfast in our Talk Restaurant. We also have a lovely outdoor sitting area for breakfast, however most of our guests prefer to sit indoors. Thank you for acknowledging the level of service provided by our team. I have also noticed your feedback about your check in experience. I apologize for the unusual experience you have encountered with the service in our hotel. We would like to inform you that in our hotel we don’t have an option of a full online check in. Due to country regulations for the safety and security of our guests, an in person check in is required with proper identification. I have, however, personally spoken to the relevant department head to see how can we improve our service, and make sure that we always provide check in in a timely manner, especially for late arriving guests. Thank you also for your comment about Cleanliness & Hygiene measures in our hotel and for this I apologize. I can assure you that we are trying our best to encourage all of our guests to follow the safety protocols that have been implemented to maintain the safety and health of all of our guests during these unusual times of the pandemic. I have, however, forwarded your feedback to relevant head of department to make sure that all our guests are following required precautions. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel without the above experience. Thank you again. Warm regards, Amery Burleigh General Manager

Great Hotel! Perfect location a staff super kind

TripAdvisor rating 5.0/5

MarceloP4285 Family - 17/03/2021 TripAdvisor review

This hotel is very good. Location is super convenient and the swimming pool is very nice. The staff was fantastic and made our staying very unique. Special congratulations for the amazing service by Jerome Bilal and Winnie. Strongly recommend

Dear Marcelo, Thank you for such an excellent review of the Movenpick JBR! We are delighted to hear that our team and especially Jerome and Winnie made your stay so unique and memorable. We love to look after our guests as if they are part of our family, and I am glad you felt so comfortable and cared for during your stay. We are so grateful, and we do value your feedback. Thank you again! We look forward to seeing you again for another home away from home stay again soon! Warm regards, Amery Burleigh General Manager

Perfect Stay

TripAdvisor rating 5.0/5

Iyad H Business - 12/11/2020 TripAdvisor review

Specious rooms, perfect location in the middle of JBR, helpful and friendly staff. Special thanks to the front office manager Mr. Raafat and Mr. Ariz at the reception for their kindness and efforts to make my stay very comfortable. Will stay again for sure.

Dear Mr. Halbawi, Once again thank you so much for your lovely words. Your feedback truly warmed our colleagues hearts, they were so happy to know that you had a great experience with us. We look forward to seeing you again sometime very soon. Warm Regards, Amery Burleigh General Manager

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