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Mövenpick Hotel & Apartments Bur Dubai 5 stars

Customer review rating 4.5/5 4,528 reviews

ALLSAFE approved hotel

Mövenpick Hotel & Apartments Bur Dubai
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+ 30 Services

Hotel extras

  • Central location in Bur Dubai, near the airport

  • Four restaurants and bars plus outdoor shisha lounge, a nightclub and a trendy Korean spa

  • Pool, fitness centre, salon, sauna and steam room

  • Meeting rooms and a ballroom with hydraulic stage

  • 313 newly renovated rooms, suites and hotel apartments

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Room for hearing impaired guests
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Services for children
  • Boat excursions Paying
  • Other sports activities
Business services
  • 6 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mövenpick Hotel & Apartments Bur Dubai

19th Street Oud Metha
Opposite American Hospital
PO BOX 32733
 dubai
united arab emirates

Tel: +971043366000

Fax: (+971)043366626

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 9km / null miles

GPS :25.23384, 55.311714

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 550 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

There are plenty of accomodation options when you stay at the 5-star Mövenpick Hotel Bur Dubai. Each of the 256 rooms and suites have been carefully designed to provide a homely and comfortable environment. All rooms are equipped with free WiFi Internet. The hotel also has 57 stylish and fully furnished one, two and three bedroom apartments. Designed for singles or families, the hotel apartment guests will enjoy well a equipped kitchen and dining table as well as access to the rooftop swimming pool.

Our restaurants and bars

Garden Lounge

Type of cuisine: Mediterranean

Garden lounge offers an extensive choice of Arabian food, classic shisha flavours and a wide beverage menu. It is a perfect for afterwork chillouts.

THE FOUNTAIN RESTAURANT

Type of cuisine: International

A wide culinary variety can be found at the buffets of Fountain restaurant. From classic dishes and European favourites, to specialities from Asia and Arabia, you can enjoy many plates of great food during breakfast, lunch and dinner.

CHUTNEYS RESTAURANT

Type of cuisine: Other cooking style

Experience the incredible Nawabi flavours of the northern and frontier regions of India at Chutney's restaurant in Bur Dubai, where aromas from two tandoor ovens permeate the surroundings. Live melodious entertainment is provided by a Ghazal trio.

POOLHOUSE OUTDOOR POOL BAR

With views of Dubai that are almost as refreshing as the drinks menu, PoolHouse is the perfect venue, where you can relax and unwind. Always popular are cool juices, cocktails and Movenpick's legendary ice cream.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

SOMERSETS BAR

Watch the latest sporting fixtures and you might even meet a fellow supporter. Typical pub food and happy hours make up a great atmosphere in Somerset's. Playing darts or gathering around the pool table are also great ways to pass the time.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Mövenpick Hotel & Apartments Bur Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,528 reviews

TripAdvisor Rating 4.5/5

2,854 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located but average

Customer review rating 2.0/5

Alka P. Families - 09/09/2021 Confirmed reviews ALL

Not as good as it was previously. Rooms are decent not 5 star and customer service has lapsed from previous stays here.

Dear Alpa L., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel & Apartments Bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Damir Kartal General Manager

Good stay, friendly and helpful staff

Customer review rating 4.5/5

Jessica Solo - 09/09/2021 Confirmed reviews ALL

I had a great stay. All the staff were friendly and helpful. I felt safe and comfortable. Well done to all the staff

Dear Jessica , We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

Great long stay and amazing service

Customer review rating 5.0/5

Nisrine R. Families - 08/09/2021 Confirmed reviews ALL

Big thanks to movenpick team we enjoyed our stay , they deserve 10 stars . Strongly recommended. Very nice and profferssional staff. The fountain and somerset are highly recommended.

Dear Ralph R., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

Not clean

Customer review rating 1.5/5

Abdulrazak Couples - 07/09/2021 Confirmed reviews ALL

The room was not clean and I Wait more the 1 hour moving me between rooms that are not up to the level

Dear Abdulrazak Elmi A., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel & Apartments Bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Damir Kartal General Manager

Quiet Peaceful Location

Customer review rating 3.5/5

Aslam K. Families - 07/09/2021 Confirmed reviews ALL

Overall good experience. Staff was quite helpful and courteous Downside : Air conditioning (cooling) was not up to the mark

Dear Mohammad Aslam K., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive constructive feedback. I will share your comments with our team for further action. I am sure that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager
Customer review rating 2.0/5

Anonymous Families - 06/09/2021 Confirmed reviews ALL

Experience was just about ok. The reception desk at the movenpick apartments is always occupied by the most unsmiling, rudest staff I have ever seen. I would not name them. Totally unhelpful and sad faces. Centre table leg in the apartment was broken. Cleanliness was questionable. The daily breakfast at the hotel was a disaster. Some of the most unhelpful stewards I have ever seen. You need to call them 4 times and then they come. They dont care at all. Definitely it looked like staff in your hotel was not enjoying their work.

Dear Harsh J., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel & Apartments Bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Damir Kartal General Manager
Customer review rating 5.0/5

Sam K. Families - 06/09/2021 Confirmed reviews ALL

Excellent service. Great food.

Dear Sam , We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

Very Good stay

Customer review rating 5.0/5

Renee C. Solo - 06/09/2021 Confirmed reviews ALL

Excellent

Dear Renee, We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

so good with allergies

Customer review rating 4.5/5

Taylor B. Friends - 06/09/2021 Confirmed reviews ALL

the experience there is good, as someone who has a severe allergy I loved how much effort they put into making sure that I would be safe and it is seriously appreciated

Dear Taylor Michael b., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

Felt like home

Customer review rating 4.0/5

Michael A. B. Families - 05/09/2021 Confirmed reviews ALL

I enjoyed my stay there. Covid 19 protocols were strictly adhered to and the hotel was generally very clean all the time. The staff are friendly, welcoming and responsive to all my requests. I'll certainly love to return and encourage others to experience their warmth.

Dear Asamoah , We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

Nice stay with family

Customer review rating 4.0/5

Osama H. A. Families - 05/09/2021 Confirmed reviews ALL

It was nice stay with family, We stayed in hotel appartment wich is so nice and neat as well Staff was very firendly and cooperative, even the breakfast was in the Hotel bldg but the breakfast quality was so so so good

Dear Osama A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

Good stay

Customer review rating 4.5/5

Fahmo W. Families - 04/09/2021 Confirmed reviews ALL

I enjoyed my stay. The staff were very helpful and friendly, especially Fathy. Furthermore the facilities provided were great.

Dear Fahma W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

Great Apartment, Good Overall Service

Customer review rating 3.5/5

Riz Families - 04/09/2021 Confirmed reviews ALL

The apartment was big and spacious. The rooms were a good size. The finishing could have been better considering it's a 5 star hotel. My only complaint was that the water was leaking in the bathroom. For safety, the staff at the breakfast hall would serve you in the buffet line. Unfortunately there wasnt enough staff to help so often you would be standing there for ages waiting for someone. I placed an order a couple of times and didnt get it, and sometimes it would come when I had already finished everything else in my plate, or when I'm ready to leave. Bur Dubai is a little further from town however there are nice local restaurants nearby and in house. There is also a shuttle service which you can reserve a space in. Overall we really enjoyed our stay and would recommend Movenpick to everyone.

Dear Rizwan W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

staff wer vry professional very friendly

Customer review rating 5.0/5

Kalam P. Families - 01/09/2021 Confirmed reviews ALL

well satisfied

Dear Shamim p., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damir Kartal General Manager

Always the best

TripAdvisor rating 5.0/5

iaamenterprises18 Business - 15/04/2021 TripAdvisor review

Firstly want to start by appreciating the management and staff the hotel. Very helpful clean and effective, staff with the likes of Edwin, juliet can’t remember all there name but those guys were very much amazing

Dear Guest, Thank you for choosing the Mövenpick Hotel & Apartments Bur Dubai during your recent stay. We were delighted to read the candid feedback of your pleasant stay. It is always a pleasure to receive such great review from our guest who loves the hotel facilities & the prompt service delivered by amazing team. I shall definitely share your feedback with Edwin, Julliet & rest of the team members. We certainly look forward to the pleasure of welcoming you back again to the hotel in the not too distant future. Sincerely, Damir Kartal General Manager

Well traveled Accor Member

TripAdvisor rating 5.0/5

yusha315 Business - 24/03/2021 TripAdvisor review

It’s the People that make a place. Memories are made by people and not buildings. This is one of those places that are a home away from home. I have stayed all over dubai in more expensive hotels and this will be the hotel I will come back too everytime because the staff are very nice the building is nice the service are very good and most of all the people are the best.

Dear Guest, Thank you for choosing the Mövenpick Hotel & Apartments Bur Dubai during your recent stay. We were delighted to read the candid feedback of your pleasant stay. It is always a pleasure to receive such great review from our guest who loves the hotel facilities & the prompt service delivered by amazing team. Your feedback is an encouragement for our team members, Thank you so much for such amazing words for our team. we again thank you for your loyalty. We certainly look forward to the pleasure of welcoming you back again to the hotel in the not too distant future. Sincerely, Damir Kartal General Manager

Value for money!

TripAdvisor rating 4.0/5

sagarkomal711 02/11/2020 TripAdvisor review

This place is crazy with its cleanliness and the price we got the apartment for. we had a small birthday get together with 6 people and the amount per person was up to 100 AED only for one night for a 3BHK apartment. The only problem was the short circuit that happened once but they were quick to resolve it. Most special thanks to Taha - the manager at Movenpick who helped us and checked on us during our stay

Dear Guest, Thank you for taking time to share your positive experience following your recent stay with us at Mövenpick Hotel and Apartments Bur Dubai. We were delighted to receive your positive comments regarding the service and assistance extended to you by Taha from our Front Office department. Your kind recognition is greatly appreciated. We look forward to the opportunity of welcoming you back, in the not too distant future. Sincerely, Fabien Chesnais General Manager

A very good experience

TripAdvisor rating 5.0/5

612mircea 24/01/2020 TripAdvisor review

Very friendly staff, always with a smile, willing to help us. Room was not so new in terms of design but very clean. Quiet area and easy to reach by taxi (i.e from airport around 15 AED). Food at breakfast was so abundant and in in big quantities. I could noticed that no item was ever finishing. They keep coming over and over again, same smile and happy faces all over the place. I love you guys and I was impressed by your attitude! Keep this good work!

Dear Guest, Thank you for your valuable feedback following your recent stay with us at Mövenpick Hotel and Apartments Bur Dubai. We were delighted to receive your comments regarding the friendliness of the staff and the quality of the breakfast. Your kind comments and referral are greatly appreciated. We look forward to the opportunity of welcoming you back to the hotel in the near future. Sincerely, Fabien Chesnais General Manager

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