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Mövenpick Jumeirah Lakes Towers 5 stars

Customer review rating 4.3/5 3,587 reviews

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Mövenpick Jumeirah Lakes Towers
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+ 22 Services

Hotel extras

  • Adjacent to Dubai Marina and JBR area

  • Walking distance to Dubai metro

  • Close to business districts including JAFZA and Media City

  • Three dining and entertainment options

  • Free Access to RIVA Beach Club

Hotel location

Mövenpick Jumeirah Lakes Towers

Cluster A, Jumeirah Lakes Towers
454439
454439 dubai
united arab emirates

Tel: +97144380000

Fax: (+971)4/4380001

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTL At 25km / 15.53 miles

GPS :25.066013, 55.138134

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • 2 Restaurants
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 8 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 168 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 8 floors
  • Languages spoken at the hotel
    • German
    • French
    • English
    • Swedish
    • Russian
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Currency exchange
    • Currency exchange
Access to property
  • Movenpick JLT Parking
    • On site
    • 100 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
    • Valet parking
Well-being
  • Pool
    • Outside
    • On site
  • Gym
    • On site
    • Sauna room
Boutiques/shopping
  • Beauty salon
  • Hairdresser/barber
  • Gift shop/newspaper shop

Your meetings and events

Contemporary in design and functionality, seven pillar-free meeting rooms channel the dynamic spirit of this urban location and can host conferences for up to 250 guests with the latest audio-visual facilities, complimentary WiFi and video conferencing.The hotel dedicated Meeting and Events specialists have been trained to provide efficient, flexible and personalised services for every meeting, coference, or event.

Room descriptions and layouts

8 

meeting rooms

From 1 to 70 

attendees

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Our accommodation(s)

Warm, modern and distinctly stylish, the 5-star hotel offers 168 rooms which range from elegant Rooms to spacious Suites. Each room has a spacious bathroom, free WiFi, TV, complimentary tea and coffee making facilities and an extensive minibar.

Our guest reviews for
Mövenpick Jumeirah Lakes Towers

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,587 reviews

TripAdvisor Rating 4.5/5

2,126 reviews

The location wasnt very good as movenpick JBR

Customer review rating 4.0/5

Faisal K. Families - 11/10/2021 Confirmed reviews ALL

I just had one concern when we arrived to the hotel we didnt get a welcome drink while the hotel should give us without asking (accor silver)

Well located

Customer review rating 4.5/5

Taniya M. Friends - 11/10/2021 Confirmed reviews ALL

We had absolutely no issue with the location of the hotel, also the staff is also helpful.

Dear Taniya M. Navani Soni, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Front Office & Residence Services Manager

Friendly stuff specially manger and reception stuff

Customer review rating 2.5/5

Loay B. Couples - 11/10/2021 Confirmed reviews ALL

First of all I would like to thanks the manger of hotel and the reception’s stuff and also many thanks for Samndar in Buffet was very friendly and for who’s I mentioned actually they tried to satisfied us as much as they can, Seconds We are shocked about the hotel, the furniture is very old and from the beginning we force issue about leakage in our bathroom so they upgrade our room we appreciated that act from the reception, and also it was no towel no brash mouth, fridge not working, no hairdryer, small details make a different, also I have a complement about breakfast it’s seem not like 5 stars breakfast hotel not much options and they were removed the food quickly, the tools for cooking egg not clean, the desserts are very heard to eat (waffles) it’s burned , hopefully the management of hotel to take action about Chang furniture and the all building and to make a lot of options of food.. It’s my glade to met stuff like that, ( professional and leader and smart, Friendly, always smile and welcoming, feel hospitality) I would like to thanks and appreciated the manger and Reception’s stuff they were very helpful and friendly and they want to satisfied us as I said before, but for the hotel and as a big brand Movanpic we were shocked and as I mentioned it does not look like 5 stars hotel..

Dear Razan R., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.The team here at Movenpick Hotel Jumierah LakesTowers goes above and beyond to deliver truly wow, memorable experience, therefore feedback such as yours is extremely rewarding for the team. We hope to get another chance in the near future to pamper and amaze you again! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pallavi Desai Front Office & Residence Services Manager

They said they will add reward points to my account which never happened

Customer review rating 2.0/5

Sai V. D. Business - 08/10/2021 Confirmed reviews ALL

the reception guys pushed me to download accor app and did a whole show telling me they will add reward points. Which never happened even after the 1 week since i vacated. Service was very slow. Once I asked for a plate and it came after 40 minutes delivered by a guy called phiyo. I thought they went to buy plates to cater to customers.

Dear Sai Vivek d., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address any problem and prevent future occurrence. please be informed that the points have been credited to your account already as we have looked into it and effectively hit to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pallavi Desai Front Office & Residence Services Manager

Great staff

Customer review rating 5.0/5

Mahmoud B. Business - 05/10/2021 Confirmed reviews ALL

I stayed 2 nights so the amenities weren't very relevant to me as I was on a business trip . However, reception and concierge staff made it a great experience. "Abdelkader" from reception was very kind and professional. He understood my needs and provided me with insights about the area and how to get around .. he also made sure I apply to your loyalty program . Such a great energy that you can feel even under the mask ✅

Dear Mahmoud B., We very much appreciate your comments regarding your stay at Movenpick Hotel Jumeirah Lakes Towers. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/Hotel_Review-g295424-d56…-Reviews-Movenpick_Hotel_Jumeirah_Lakes_Towers-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Front Office & Residence Services Manager

Good value for money

Customer review rating 5.0/5

Gill R. Families - 03/10/2021 Confirmed reviews ALL

A very pleasant 2 week stay. Staff were all very polite. The hotel is super clean. I loved the affiliation with Riva beaxh club and UBK bar. The food is excellent. A very nice stay indeed. Only 15aed in a taxi to the Marina. A good location.

Dear Gill R., We very much appreciate your comments regarding your stay at Movenpick Hotel Jumeirah Lakes Towers. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/Hotel_Review-g295424-d56…-Reviews-Movenpick_Hotel_Jumeirah_Lakes_Towers-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Front Office & Residence Services Manager
Customer review rating 5.0/5

Mohamed A. Couples - 03/10/2021 Confirmed reviews ALL

The staff is the best thing in this hotel

Dear Ankit C., We very much appreciate your comments regarding your stay at Movenpick Hotel Jumeirah Lakes Towers. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/Hotel_Review-g295424-d56…-Reviews-Movenpick_Hotel_Jumeirah_Lakes_Towers-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Front Office & Residence Services Manager

Well located

Customer review rating 3.5/5

Dani Business - 01/10/2021 Confirmed reviews ALL

Acceptable

Dear Dani A., We very much appreciate your comments regarding your stay at Movenpick Hotel Jumeirah Lakes Towers. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/Hotel_Review-g295424-d56…-Reviews-Movenpick_Hotel_Jumeirah_Lakes_Towers-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Front Office & Residence Services Manager
Customer review rating 4.0/5

Anonymous Business - 28/09/2021 Confirmed reviews ALL

Nice place and stuff. Only 1 downside construction noise near by. But it's not the hotel issue

Dear Jack S., We very much appreciate your comments regarding your stay at Movenpick Hotel Jumeirah Lakes Towers. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/Hotel_Review-g295424-d56…-Reviews-Movenpick_Hotel_Jumeirah_Lakes_Towers-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Front Office & Residence Services Manager

Was good stay

Customer review rating 4.0/5

M. A. H. Business - 28/09/2021 Confirmed reviews ALL

Nice location with good services and near to railway station . Food is extent

Dear Al h. M., We very much appreciate your comments regarding your stay at Movenpick Hotel Jumeirah Lakes Towers. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/Hotel_Review-g295424-d56…-Reviews-Movenpick_Hotel_Jumeirah_Lakes_Towers-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Front Office & Residence Services Manager

9

Customer review rating 4.5/5

Mazen M. Friends - 27/09/2021 Confirmed reviews ALL

I satisfied about everything in this hotel like the view, cleaning and the most important thing the Receptioner. Especially that employee , her name is Gulsaya. She was very cooperative and kind. She was helping us to find a good restaurants and places to visit in Dubai. Please thank her on behalf of me. Mazen m.

Dear Mazen m., We very much appreciate your comments regarding your stay at Movenpick Hotel Jumeirah Lakes Towers. we are very proud to read that Gulsaya delivered such a memorable service throughout your stay and we will definitely pass your comments to her. . I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/Hotel_Review-g295424-d56…-Reviews-Movenpick_Hotel_Jumeirah_Lakes_Towers-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Front Office & Residence Services Manager

Like dream... beautiful

Customer review rating 5.0/5

Svetlana J. Friends - 27/09/2021 Confirmed reviews ALL

Staff is very kindly, room clearly,hotels facilities are perfect.im really enjoyed, everything was fine

Dear Svetlana J., We very much appreciate your comments regarding your stay at Movenpick Hotel Jumeirah Lakes Towers. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we would very much appreciate it if you could also share your feedback on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/Hotel_Review-g295424-d56…-Reviews-Movenpick_Hotel_Jumeirah_Lakes_Towers-Dubai_Emirate_of_Dubai.html I hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Front Office & Residence Services Manager

Serviceable, but inconsistent

Customer review rating 3.0/5

Anonymous Business - 26/09/2021 Confirmed reviews ALL

Hot water took over 45 minutes from the tap; inconsistent help from housekeeping on restocking room & laundry.

Dear Leanna M., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pallavi Desai Front Office & Residence Services Manager

Both

Customer review rating 5.0/5

Pankaj K. Business - 26/09/2021 Confirmed reviews ALL

Friendly staff amd location good

Dear Mr. K., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Front Office Manager

Excellent stay

Customer review rating 5.0/5

T. B. Couples - 22/09/2021 Confirmed reviews ALL

Starting from the Check‐in with the lovely Irene till the check out day , every was just amazing , thank you Movenpik team for taking care of us .

Dear B. T., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Front Office Manager

Good location

Customer review rating 4.0/5

Vijay R. Solo - 21/09/2021 Confirmed reviews ALL

It's been good. But indian cuisine should be more refined. It still tastes like a roadside copious dhaba meal. Too oily, too greasy, too spicy.

Dear Vijay r., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. We are delighted to read that overall you had an good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. You suggestion related to the food has been highlighted with our kitchen team who will be looking into further improvement of Indian food quality. Thank you for your kind feedback, and we hope to see you again soon.. Sincerely, Pallavi Desai Front Office Manager

Good not great.

Customer review rating 3.5/5

Hasan Friends - 18/09/2021 Confirmed reviews ALL

It was described in the booking that the hotel is on the beach, although you did put buses but still we were constricted to certain times. Everything else was perfect including the reception the breakfast the room service. Mr. Nelson was a very great man. Mr Moh Salah and Ms Mu all were excellent people.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Front Office Manager

If u like JLT area

TripAdvisor rating 4.0/5

787katyam Business - 04/04/2021 TripAdvisor review

Comfortable location. Many offers with other restaurants downstairs. But room service of the hotel can be improved. I liked the pool and gym area. Very supportive staff working in the pool and gym. Special thanks for Mr. Madu who helps with some gym tips. The building itself is not the best quality, average design, breakfast can have better variety for 5 stars hotel.

Dear 787katyam, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Good value for money

TripAdvisor rating 5.0/5

Q2321IOmarcusk 21/03/2021 TripAdvisor review

Was an excellent and good choice for my stay. Really enjoyed and appreciated the service and the room. Will be definitely making another booking soon rather than later and will bring my friends over ..

Dear Q2321IOmarcusk, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Not so good

TripAdvisor rating 3.0/5

fabulousguyin Business - 18/02/2021 TripAdvisor review

Breakfast for vegetarians and especially Indians was pathetic. Very clumsy rooms. Beds were not comfortable. Toiletries were missing had to call for it. Basically not movenpick standard hotel at all. Disappointed

Dear fabulousguyin, Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

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