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Mövenpick Jumeirah Lakes Towers 5 stars

Customer review rating 4.3/5 3,449 reviews

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Mövenpick Jumeirah Lakes Towers
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+ 13 Services

Hotel extras

  • Adjacent to Dubai Marina and JBR area

  • Walking distance to Dubai metro

  • Close to business districts including JAFZA and Media City

  • Three dining and entertainment options

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Private beach Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
Business services
  • 8 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mövenpick Jumeirah Lakes Towers

Cluster A, Jumeirah Lakes Towers
454439
454439 dubai
united arab emirates

Tel: +97144380000

Fax: (+971)4/4380001

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTL At 25km / 15.53 miles

GPS :25.066013, 55.138134

Your meetings and events

Contemporary in design and functionality, seven pillar-free meeting rooms channel the dynamic spirit of this urban location and can host conferences for up to 250 guests with the latest audio-visual facilities, complimentary WiFi and video conferencing.The hotel dedicated Meeting and Events specialists have been trained to provide efficient, flexible and personalised services for every meeting, coference, or event.

Room descriptions and layouts

8 

meeting rooms

From 1 to 70 

attendees

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Our accommodation(s)

Warm, modern and distinctly stylish, the 5-star hotel offers 168 rooms which range from elegant Rooms to spacious Suites. Each room has a spacious bathroom, free WiFi, TV, complimentary tea and coffee making facilities and an extensive minibar.

Deluxe King

Accessible room
  • Max. number of persons: 3
  • Area: From 41 m² / 441 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Deluxe Twin

Accessible room
  • Max. number of persons: 3
  • Area: From 41 m² / 441 sq ft
  • Views: Panorama view, City View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior King

Accessible room
  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Panorama view, City View *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior King Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Lake View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior Twin

Accessible room
  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior Twin Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Panorama view, Lake View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Premium King

Accessible room
  • Max. number of persons: 3
  • Area: From 55 m² / 592 sq ft
  • Views: City View, Panorama view, Lake View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

CREMA LOBBY LOUNGE

Type of cuisine: Cafe

Here, Mövenpick coffee is freshly brewed, tea infusions fragrant, and the beverage menu extensive. Croissants, pastries, muffins, and sandwiches are complemented with signature desserts like the cheesecake and the Valrhona chocolate tart.

NOSH

Type of cuisine: International

Along with an à la carte menu, the restaurant provides an extensive buffet three times a day that offers variety, live cooking, themed counters, and 'Go Healthy' options.

URBAN BAR AND KITCHEN UBK

A social chill-out spot where eating and drinking take centre stage, ubk captivates its guests with a lively ambience in a casual, laid-back atmosphere. When Dubai's climate turns balmy, the terrace outside becomes an urban oasis amidst skyscrapers.

Non contractual photo

Our guest reviews for
Mövenpick Jumeirah Lakes Towers

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,449 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,984 reviews

Customer review rating 4.5/5

Hani Business - 12/06/2021 Confirmed reviews ALL

Nice staff from receiving me on arrival good velypaparking Mohamed or A. I'm not sure his name & very good Abdulkader in the reception, good restaurant.

Dear Hani, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

not good

Customer review rating 2.5/5

Khalid A. Families - 09/06/2021 Confirmed reviews ALL

This hotel does not deserve more than 2 stars. Bathrooms are bad even after upgrade rooms . On weekends I can't park my car. Very busy parking. Breakfast Breakfast is suitable for a three-star hotel, not five. The reception officer called Abdul Qader lied to us more than once in terms of prices and discounts. l' m not recommended this hotel to my friend .

Dear Khalid A., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we will investigate your feedback and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

I have stayed many times at your hotel but this time it wa so terrible;

Customer review rating 2.0/5

Niyazi Y. Business - 09/06/2021 Confirmed reviews ALL

I have found my door left open especially by staff ( there was lock below and above security bar left btw door and door frame in the evening time .... I have called reception ... no clear clarification what is happening there...if someone by mistake left my door open I can understand that but my door was left open especially by staff was so unclear and there is no answer.... further, they could not find out who left my door open,..... there was a name card in my room , I have shown.... Another thing was room was not cleaned , in the evening I have called the reception.... no sorry... nothing... I asked for a praying mat 3 times.... got it at the end.... Sometimes they don't put shampoo sometimes coffee and tea and water... not clear how they are caring and inspecting room... I think something is going wrong there. FYI Regards, Niyazi Y.

Dear Niyazi Y., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we will investigate your feedback and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

Well Spent Staycation

Customer review rating 4.5/5

Jhan F. B. Solo - 25/05/2021 Confirmed reviews ALL

It was really great and really keep coming back to your services guys. I'm looking forward for another night of stay. By the way I rated you 9 because in my room 722 the water is so hot even if I set it already to cold.

Dear Jahn b., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager
Customer review rating 5.0/5

Anonymous Families - 23/05/2021 Confirmed reviews ALL

Top location,professional and friendly staff and excellent service.

Dear Aleksandar D., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Overrated, felt like an average 3 star hotel

Customer review rating 2.0/5

Anonymous Couples - 17/05/2021 Confirmed reviews ALL

The wifi was very bad and the room wasn’t seaview although the pictures on bookings were seaview, there were loud water flushing noises coming from the ceiling on the 8th floor room 818, the shower had only hot water. It was many minor details that made the stay not very comfortable.

Dear Ahmed A., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we will investigate your feedback and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

Quiet, well located, clean, personnel very kind, helpful and customer obsessed.

Customer review rating 4.5/5

Davide S. Business - 17/05/2021 Confirmed reviews ALL

PROS: - Staff is incredibly kind and professional (Valet, waiters, kitchen and receptionist at morning breakfast!!) - Room very clean in details - Excellent service CONS: - Daily birds invasion at external breakfast tables

Dear Davide S., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Great experience!

Customer review rating 5.0/5

Maja M. Families - 16/05/2021 Confirmed reviews ALL

We enjoyed our first-time Dubai visit in Movenpick Hotel JLT. All the stuff were very friendly, helpful and attentive. Everything was clean and we felt really safe in this Corona times. Hotel has arrangement with Riva beach club at Palm Jumeirah and it's very good place to enjoy beach activities for free. If we return to Dubai, we would like to stay there again.

Dear Milan M., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Great hotel with awesome staff

Customer review rating 4.5/5

Milica Couples - 15/05/2021 Confirmed reviews ALL

The hotel itself is located relatively close to metro station, which is important if one plans on using the public transport, and more importantly to the wonderful Marina beach which can be reached in ca half an hour walk from hotel. However, it's the staff that impressed me - they really went distances to make our stay comfortable. Especially guys at the reception and concierges, who successfully managed our every request. We would gladly return to Movenpick JLT, highly recommended!

Dear Milica P., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Good stay

Customer review rating 4.5/5

Igor Families - 12/05/2021 Confirmed reviews ALL

Luxury room, pleasant staff, various facilities, very good breakfast, clean, good internet. Shuttle to beach is very limited option.

Dear Igor A., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Very good hotel

Customer review rating 5.0/5

Mirjana Families - 11/05/2021 Confirmed reviews ALL

Very good hotel, well located - just near the small lake with path for walking, running etc. Rooms are very comfortable and clean, and staff is very pleasant. The beach is great, although is not so near, you have to go with shuttle bus, but that is no problem at all. My family and I are very satisfied for being guest of Movenpick JLT.

Dear Mirjana P., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Good stay,clean

Customer review rating 5.0/5

Marina Couples - 07/05/2021 Confirmed reviews ALL

Excelent

Dear Ljubomir K., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

If u like JLT area

TripAdvisor rating 4.0/5

787katyam Business - 04/04/2021 TripAdvisor review

Comfortable location. Many offers with other restaurants downstairs. But room service of the hotel can be improved. I liked the pool and gym area. Very supportive staff working in the pool and gym. Special thanks for Mr. Madu who helps with some gym tips. The building itself is not the best quality, average design, breakfast can have better variety for 5 stars hotel.

Dear 787katyam, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Good value for money

TripAdvisor rating 5.0/5

Q2321IOmarcusk 21/03/2021 TripAdvisor review

Was an excellent and good choice for my stay. Really enjoyed and appreciated the service and the room. Will be definitely making another booking soon rather than later and will bring my friends over ..

Dear Q2321IOmarcusk, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Not so good

TripAdvisor rating 3.0/5

fabulousguyin Business - 18/02/2021 TripAdvisor review

Breakfast for vegetarians and especially Indians was pathetic. Very clumsy rooms. Beds were not comfortable. Toiletries were missing had to call for it. Basically not movenpick standard hotel at all. Disappointed

Dear fabulousguyin, Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

Great Hotel!!

TripAdvisor rating 5.0/5

nourtoutounjie 14/07/2020 TripAdvisor review

Everything in the hotel was EXCELLENT!! The rooms were really big, the view was really nice, the room service was amazing, and the staff were really helpful and kind!! We booked two suites, the junior and the premium, both of them were really big!!

Dear nourtoutounjie, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Musch General Manager

Good Times

TripAdvisor rating 4.0/5

Dream549012 26/02/2020 TripAdvisor review

We had a very comfortable stay in this hotel. The service was very good and especially the breakfast service personnel was great in responding to your needs (we have a 2 year-old). We will definitely be going back there to stay:) Thanks.

Dear Dream549012, Thank you for taking the time to share your feedback. This was communicated to our team. It is very pleasing you have commented so favorably about our staff. We take pride in looking after all our guests and making sure they are comfortable in their home away from home. Thank you for taking the time to post your experience with us and we look forward to welcoming you back. Best Regards, Alexander Musch

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