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Mövenpick Hotel Apartments Downtown Dubai 5 stars

Customer review rating 4.5/5 1,451 reviews

ALLSAFE approved hotel

Mövenpick Hotel Apartments Downtown Dubai
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+ 24 Services

Hotel extras

  • Right at the entrance of Dubai Mall Fountain Views entrance

  • Close to Burj Khalifa, DIFC, World Trade Centre and La Mer Beach

  • 244 fully serviced and furnished hotel apartments with fully equipped kitchen in all rooms

  • Perfect for business and leisure travels

  • Restaurant, pool lounge, swimming pool, gym and spa

Hotel location

Mövenpick Hotel Apartments Downtown Dubai

Al Ohood Street
Burj Khalifa Area
413779
413779 dubai
united arab emirates

Tel: +97145187777

Fax: (+971)45187766

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUBAI INTL At 17km / 10.56 miles

GPS :25.194299, 55.283744

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • No Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 4 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 244 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • 34 connecting rooms
    • No non-smoking room
    • 19 floors
  • Languages spoken at the hotel
    • Russian
    • Portuguese
    • Polish
    • English
    • German
    • Arabic
    • Dutch
    • Italian
    • French
    • Spanish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Hotel Parking
    • On site
    • 266 parking spaces
    • Private
Well-being
  • Adult Pool
    • Outside
    • On site
  • Kids Pool
    • Outside
    • On site
  • Fitness Centre
    • On site
Boutiques/shopping
  • Beauty salon
Family
  • Equipements for children
    • Bottle Warmer

Your meetings and events

Offering efficient meeting space near Burj Khalifa, along with personalized service and culinary accompaniments. Four stylish rooms - spread over an area of 250 sqm - can host up to 220 people in total, or 120 for an event in the biggest venue.

Room descriptions and layouts

meeting rooms

From 1 to 48 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Office

  • Lectern

  • Day light

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our rooms are tastefully decorated and designed for a fabulous experience that all look out onto Dubai city or Business Bay with either king or twin beds. Mövenpick Hotel Apartments Downtown Dubai offers a vibrant contemporary fully serviced rooms and apartments with fully fitted kitchen

Penthouse

  • Max. number of persons: 8
  • Area: From 265 / 2852 sq ft
  • Most of the accommodation: PRIVATE_POOL *

Subject to availability

  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron

Our guest reviews for
Mövenpick Hotel Apartments Downtown Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,451 reviews

TripAdvisor Rating 4.5/5

505 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

One of the best Hotel on the Downtown (good price)

TripAdvisor rating 5.0/5

firas2030 19/10/2021 TripAdvisor review

One of the best Hotel on the Downtown For the price, very clean and nice hotel the price is amazing, that why I chose it. Near to Dubai Mall around 15 minutes Walking you will be on the mall. Very near to bulvard

Dear Firas2030, It is such an immense pleasure to have served you during your recent stay with us. We are glad that you find our services and amenities up to your comfort. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you on your next visit in Dubai. Best Regards, Eric Seso General Manager

Amazing hotel in Dubai downtown

TripAdvisor rating 5.0/5

sofianepro60100 17/10/2021 TripAdvisor review

I had a pleasant stay in your establishment. All the staff is very welcoming and professional. A big thank you to the 2 young waiters of the pool bar as well as the breakfast team who were also very helpful and smiling. The hotel is cozy with a nice modern decoration. I highly recommend this hotel

Dear Sofianepro60100, Thank you very much for taking the time to write your lovely message to our team! It was a real pleasure having you as our guest. Your kind words of appreciation are a great encouragement for the entire hotel team. Delivering warm hospitality service to our guests is our main goal and it is truly rewarding for us to read that we have achieved it. We sincerely hope that we will have the opportunity to welcome you back to our property in the near future. In the meantime, we hope you had a pleasant journey home. Sincerely, Eric Seso General Seso

Good stay

Customer review rating 5.0/5

Yeghig A. Business - 04/10/2021 Confirmed reviews ALL

Friendly stuff,helpful,and everything needs a guest to feel as his home

Dear Yeghig , Thank you for taking the time to share your feedback. We hope you had a memorable stay with us and that we will have the opportunity to welcome you once again. Sincerely, Eric Seso General Manager

Good stay

Customer review rating 5.0/5

I. A. Friends - 03/10/2021 Confirmed reviews ALL

The workers at hotel are excellent

Dear A., Thank you for taking the time to share your feedback. We hope you had a memorable stay with us and that we will have the opportunity to welcome you once again. Sincerely, Eric Seso General Manager

Super

TripAdvisor rating 5.0/5

youssef-elk Family - 26/09/2021 TripAdvisor review

I had a wonderful experience at the movenpick. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you ! Will recommend to my colleagues! Special greetings to mr amine and his team (stevie ....)

Dear Youssef, Thank you for your feedback in Tripadvisor! We are pleased to know that you enjoyed the overall facilities and services of the property. Amine and Stevie will be very happy to read your review, since receiving such feedback are always very encouraging for the entire team. We make every effort to ensure our guests have had a memorable stay with us. It would be our pleasure to welcome you back in the near future. Best Regards, Eric Seso General Manager

I liked too much

Customer review rating 5.0/5

Mohammed A. Families - 20/09/2021 Confirmed reviews ALL

So good experience teeming

Dear Mohammed, Thank you for taking the time to share your feedback. We hope you had a memorable stay with us and that we will have the opportunity to welcome you once again. Sincerely, Eric Seso General Manager

Very good value for the money

Customer review rating 4.0/5

Gustavo F. Couples - 19/09/2021 Confirmed reviews ALL

It is a good hotel, with a very good location. We decided for this hotel since we were exploring Dubai and not staying too much time at the hotel, so we consider that this was a very good value for the money. Breakfast was a little confused, but staff always trying to help and the pool bar had some delays when ordering food.

Dear Gustavo, Thank you for taking the time to share your comment with us. We are glad that you liked our prime location which is walking distance to Dubai Mall and Burj khalifa. I do note from your comments that we have points to improve on, and I am grateful that you took the time to escalate this to us. The team and myself remain at your service until your next visit. Sincerely, Eric Seso General Manager

Good stay however the A/C of the bed not that much cold.

Customer review rating 4.0/5

Anonymous Families - 17/09/2021 Confirmed reviews ALL

Good stay however the A/C of the bed not that much cold.

Dear Suliman, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. Thank you for your feedback about the air condition in the room. Rest assured that is something that we will look into. We look forward in welcoming you back with us on your future holidays. Best Regards, Eric Seso General Manager

Great stay and an amazing location.

Customer review rating 4.5/5

Fey Couples - 14/09/2021 Confirmed reviews ALL

I love the location, the images I saw online was what I got. The description online didn't do justice, when I entered my room it exceeded my expectations.

Dear Oluwakemi and Temitope, Thank you for choosing our hotel and for taking the time to share your feedback. I am glad you enjoyed the rooms – having a nice space to unwind in is always a good start to any stay as well as our prime location which is in walking distance to Burj Khalifa and Dubai Mall met your expectations. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you on your next visit in Dubai. Best Regards, Eric Seso General Manager

Well located and nice pool

Customer review rating 4.0/5

Valentino Families - 09/09/2021 Confirmed reviews ALL

The hotel location is simply great: 2’ walking to the Dubái mall entrance. The pool is very nice and completely shaded in the afternoon!

Dear Valentino, Thank you for sharing your feedback! We are pleased to learn that you enjoyed the overall facilities as well as the prime location of the property which is walking distance to the Dubai Mall and Burj Khalifa. It would be our pleasure to welcome you back in the near future. Best Regards, Eric Seso General Manager

Amazing

Customer review rating 5.0/5

Hessa A. Families - 22/08/2021 Confirmed reviews ALL

It was fantastic

Dear Hessa, Thank you for taking the time to share your feedback. We hope you had a memorable stay with us and that we will have the opportunity to welcome you once again. Sincerely, Eric Seso General Manager

Excellect service and facilities

Customer review rating 4.5/5

Boris Couples - 21/08/2021 Confirmed reviews ALL

Hospitality was excellent, courteous staff, well equipped gym and nice pool. And it is located right in the heart of downtown so access to other places was very easy and convenient. Highly recommended.

Dear Boris, We are pleased to know that you have enjoyed your holiday during your recent stay at Mövenpick Hotel Apartments Downtown Dubai and that you find every aspect of your stay with us at par with your comfort. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you on your next visit in Dubai. Best Regards, Eric Seso General Manager

great location

Customer review rating 4.5/5

Viktoriia Friends - 21/08/2021 Confirmed reviews ALL

the location is great! just a walking distance to Dubai Mall. 10 minutes away from the airport. Employees are very welcoming and hearty. Thanks to Mohammed, the receptionist, for making our check-in process exceptional. Room was clean and the Burj Khalifa view is magnificent. All comfortable amenities can be found in the room. The hotel is a family style place that is why it is quiet at night time, so i had a really good sleep. Thank you, team, for your dedication and hospitality. Definitely will recommend the place.

Dear Viktoriia, Thank you for your feedback. We are pleased to learn that you enjoyed the comfortable room, prime location of the property as well as the level of service provided by our colleague; Mohammed. We hope we would have the opportunity to welcome you back in the near future. Best Regards, Eric Seso General Manager

Good location

Customer review rating 3.0/5

Ahmed T. Families - 19/08/2021 Confirmed reviews ALL

Friendly staff, very clean, Air condition not cold, the room advertised for 4 occupants but it's good only for 2, the room door was not closing properly, bath tub very slippery and you can't close the shower so water will be everywhere, the food was expensive, the hotel was surrounded by tall buildings so it was very bad to walk outside during summer, no access to the parking by elevator

Dear Ahmed, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Eric Seso General Manager
Customer review rating 0.5/5

Rabaha M. Business - 18/08/2021 Confirmed reviews ALL

Upon booking i told them that i need the room for few hours before leaving to the airport so i may check in at 11am and out at 7pm same day When at check in they told me ur room wont be ready before 3pm but u can pay a difference for upgrade

Dear Rabaha, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Apartments Downtown Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our guests are our top priority and we are trying to fulfill all our guests requests as much as we can. It is very unfortunate that the room category you booked is not yet available by the time you arrived in the property. Please rest assured that we are taking the appropriate measures to accommodate all request though it is still subject to hotel's availability. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Seso General Manager

Could have been much better.

Customer review rating 3.0/5

Anonymous Business - 17/08/2021 Confirmed reviews ALL

Dingy apartment without sunlight. The charges for services are exorbitant.

Dear Ojas, Thank you for your feedback. We apologize for any inconvenience caused. That said, we have noted your feedback to take necessary actions accordingly. We hope we will have the opportunity to welcome you back in the near future. Sincerely, Eric Seso General Manager

Bad experience

TripAdvisor rating 1.0/5

Shakeman007 26/03/2021 TripAdvisor review

Terrible constant maintenance issues which were a huge nuisance. Poor service and responsiveness. Management did not care or deal with despite being a gold Accor member. Will not stay in this hotel ever again.

Dear Shakeman007, Thank you for taking the time to write a review on Tripadvisor following your stay at Mövenpick Hotel Apartments Downtown Dubai. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence, thus providing you with customer satisfaction for future visits. While it is certainly never our intent to disappoint our guests or provide anything less than the best in personal service and facilities, I would like to sincerely apologize for the inconvenience caused during your stay. Rest assured, I have forwarded your feedback to designated Department Heads to take necessary action and ensure this matter is addressed for future guests. I can assure you that the care and comfort of our guests is our number one priority and we hope that should your future travel plans bring you back to Dubai, you will consider staying with us once again. Sincerely, Eric Seso General Manager

Very memorable stay

TripAdvisor rating 5.0/5

Fxmafia 01/01/2021 TripAdvisor review

The MovenPick I stayed in is definitely one of the few “feel good” hotels in downtown Dubai...in terms of hospitality that truly had the Xmas vibe...I just wish they had more fun activities on premises...I especially loved that I managed to book their only apartment with the “Burj view”

Dear Fxmafia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Eric Seso General Manager

Very Cool Pĺace , Well Located

TripAdvisor rating 5.0/5

Josaphatkiboko Solo travel - 03/12/2020 TripAdvisor review

Well Located, Nkce Breakfast, Very Good Wifi, Nice Swimming Pool but Not As Deep as Id like but large. Super Market Nearby, 24 hours everyday QUALITY Service , I really liked my time there my visitors too

Dear Josaphatkiboko, It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. We look forward in welcoming you back with us on your future holidays. Best Regards, Eric Seso General Manager

Unfortunately Appalling Experience

TripAdvisor rating 1.0/5

hussaink826 Business - 21/11/2020 TripAdvisor review

Stains on furniture. Flies everywhere in the room despite 2 times full pest control. Service is appalling and very slow. No amenities given throughout the stay. Customer satisfaction zero. Mangers could not resolve the issue.

Dear Hussain, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Eric Seso General Manager

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