Mövenpick Hotel Apartments Downtown Dubai 5 stars

Customer review rating 4.5/5 1,215 reviews

ALLSAFE approved hotel

Mövenpick Hotel Apartments Downtown Dubai
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+ 19 Services

Hotel extras

  • Right at the entrance of Dubai Mall Fountain Views entrance

  • Close to Burj Khalifa, DIFC, World Trade Centre and La Mer Beach

  • 244 fully serviced and furnished hotel apartments with fully equipped kitchen in all rooms

  • Perfect for business and leisure travels

  • Restaurant, pool lounge, swimming pool, gym and spa

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Concierge
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on requestPaying
Business services
  • 4 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mövenpick Hotel Apartments Downtown Dubai

Al Ohood Street
Burj Khalifa Area
413779
413779 dubai
united arab emirates

Tel: +97145187777

Fax: (+971)45187766

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUBAI INTL At 17km / 10.56 miles

GPS :25.194299, 55.283744

Your meetings and events

Offering efficient meeting space near Burj Khalifa, along with personalized service and culinary accompaniments. Four stylish rooms - spread over an area of 250 sqm - can host up to 220 people in total, or 120 for an event in the biggest venue.

Room descriptions and layouts

meeting rooms

From 1 to 48 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Audio and video equipment

  • Office

  • Lectern

  • Day light

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our rooms are tastefully decorated and designed for a fabulous experience that all look out onto Dubai city or Business Bay with either king or twin beds. Mövenpick Hotel Apartments Downtown Dubai offers a vibrant contemporary fully serviced rooms and apartments with fully fitted kitchen

Penthouse

  • Max. number of persons: 8
  • Area: From 265 / 2852 sq ft
  • Most of the accommodation: Private Pool *

* Subject to availability

  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron
Penthouse

Our restaurants and bars

BIEN ALL DAY DINING RESTAURANT

Type of cuisine: International

Serving delightful dishes 24-hours. Offering ala carte and buffet options.

Bien Lobby Cafe

Type of cuisine: Cafe

A place to meet-up and have a quick chat over coffee and delicious sweet treats. The cafe also offers a quick grab and go items for a deliciously convenient experience.

Our guest reviews for
Mövenpick Hotel Apartments Downtown Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,215 reviews

tripadvisor

TripAdvisor Rating 4.5/5

354 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Bad stay

Customer review rating 0.5/5

K. A. Families - 27/02/2021 Confirmed reviews ALL

Had a bad experience staying.. guest was making unnecessary complains

Dear A., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Should you wish to discuss anything further, please do not hesitate to contact me directly. Sincerely, Eric Seso General Manager

Well stay excellent location staff very friendly and courteous

Customer review rating 5.0/5

Javed A. Business - 25/02/2021 Confirmed reviews ALL

I will highly recommend to anyone

Dear Javed A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Apartments Downtown Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Seso General Manager

Wonderful Place

Customer review rating 5.0/5

Raghida I. Solo - 17/02/2021 Confirmed reviews ALL

It felt like home. Staff so helpful, cheerful, and ready to assist at any time.

Dear Raghida, It was a great pleasure welcoming you to our hotel and thank you for taking your time in rating your recent stay with us. We are glad to know that you find your stay satisfactory, we hope you were able to enjoy what the location has to offer considering our close proximity to Dubai Mall and Burj Khalifa as well as the amenities we have in the hotel. We are looking forward on your visit in the city and hopefully welcome you back with us. Best Regards, Eric Seso General Manager

Great Stay!

Customer review rating 4.5/5

Rajat K. Business - 14/02/2021 Confirmed reviews ALL

I had a very comfortable stay and the property is nicely located with Dubai Mall being just a walk. The staff is always courteous and friendly.

Dear Rajat, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. We look forward in welcoming you back with us on your future holidays. Warm regards, Eric Seso General Manager

Well Located

Customer review rating 3.0/5

Anonymous Families - 13/02/2021 Confirmed reviews ALL

1. The Basin in the Powder Room ( small Toilet ) was leaking after 2 repairs. 2. Good Service By : Olga at the Front Desk ; Server Teddy, Rahman and Vijay

Dear Pritish, Thank you for taking the time to write a review following your stay at Mövenpick Hotel Apartments Downtown Dubai. I was delighted to learn that you had a memorable experience with us and you liked the level of services provided by my colleagues, Olga, Teddy, Rahman and Vijay. I would like to apologize for the inconvenience caused by the water leak in your room, we have sent our technician right away when we received the request from your room. We hope we will have the opportunity to welcome you back in our property. Sincerely, Eric Seso General Manager

Great location and service

Customer review rating 4.5/5

Max Business - 06/02/2021 Confirmed reviews ALL

Great rooms

Dear M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Apartments Downtown Dubai. I was truly delighted to know that you liked the prime location of the property which is in 5mins. walk to Dubai Mall as well as the level of services provided by my colleagues and our nice and clean rooms. We hope we will have the opportunity to welcome you back in our property. Kind regards, Eric Seso General Manager

Amazing

Customer review rating 4.5/5

Adedeji Solo - 01/02/2021 Confirmed reviews ALL

The location was perfect being within walking distance of Burj Khalifa and The Dubai Mall. The room was exceptionally clean and the room cleaning team were very professional. The check-in was smooth and I got value for money.

Dear Adedeji, We are pleased to know that you have enjoyed your holiday during your recent stay at Mövenpick Hotel Apartments Downtown Dubai and that you find every aspect of your stay with us at par with your comfort. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you on your next visit in Dubai. Best Regards, Eric Seso General Manager

Very Nice

Customer review rating 5.0/5

Owi O. Solo - 26/01/2021 Confirmed reviews ALL

My experience was amazing.

Dear Obhoziele. We very much appreciate your comments regarding your stay at the Mövenpick Hotel Apartments Downtown Dubai. I was truly delighted to know that you had an amazing experience with us and we hope we will have the opportunity to welcome you again soon. Sincerely, Eric Seso General Manager

Good stay

Customer review rating 5.0/5

Hazem H. D. Families - 22/01/2021 Confirmed reviews ALL

It was great staff, atmosphere and thanks to Tatiana who did her best to make the stay perfect

Dear Hazem, Thank you for your feedback. We are pleased to know that you enjoyed the overall facilities and services of the property. Tatiana will be very happy to read your review, since receiving such feedback are always very encouraging for the entire team. We make every effort to ensure our guests have had a memorable stay with us. It would be our pleasure to welcome you back in the near future. Best Regards, Eric Seso General Manager

Great Hotel, Great Staff

Customer review rating 5.0/5

David W. Business - 19/01/2021 Confirmed reviews ALL

Very good clean hotel, staff were very good at all times, will be staying again very soon.

Dear David, We are pleased to know that you have enjoyed your holiday during your recent stay at Mövenpick Hotel Apartments Downtown Dubai and that you find every aspect of your stay with us at par with your comfort. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you on your next visit in Dubai. Best Regards, Eric Seso General Manager

Well located

Customer review rating 4.0/5

Aman Couples - 13/01/2021 Confirmed reviews ALL

Nice hotel vey good location

Dear Aman, Thank you for taking the time to share your feedback following your stay at Movenpick Hotel Apartments Downtown Dubai. I was truly delighted to know that you had a wonderful experience with us and that you liked our prime location which is in walking distance to Burj Khalifa and Dubai Mall. We hope we will have the opportunity to welcome you again soon. Kind regards, Eric Seso General Manager

Great location

Customer review rating 4.5/5

Joelle Solo - 11/01/2021 Confirmed reviews ALL

The facilities are nice and location is perfect

Dear Joelle, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. We look forward in welcoming you back with us on your future holidays. Warm regards, Eric Seso General Manager

Good stay

Customer review rating 5.0/5

Tw Families - 09/01/2021 Confirmed reviews ALL

Good service

Dear Thomas, Thank you for taking the time to rate us. I am happy to see from your score that you had a pleasant experience with us and we hope we will have the opportunity to welcome you once again. Kind regards, Eric Seso General Manager

Location is perfect and service is excellent

Customer review rating 5.0/5

Ayman S. Solo - 08/01/2021 Confirmed reviews ALL

Very beautiful hotel i liked food and service location is excellent

Dear Ayman, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Apartments Downtown Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Seso General Manager

Weak Management

Customer review rating 1.5/5

Yasir A. Families - 08/01/2021 Confirmed reviews ALL

1. Rooms were not cleaned enough while doing house keeping everyday. Even previous days of used tea cups were not taken away & replaced during our stay days 2. Help in breakfast tables were very poor. Multiple people running around, everyone is there to help, no one taking responsibility sms delivering on the promise. Seems hotel really needs good management team that will guide and train the employees on these ans follow up 3. Similar things happen on the 31st night dinner on the terrace. The dinner was nicely arranged but capacity to handle such was not demonstrated enough 4. Travel desk was generally helpful 5. People were approachable and showing intention to help. But that’s it 6. I went to a manager talk fair guy asking how to roam around on the 31st eve. He showed an attitude that hotel does not have any interest to help. I had remind a good hotel will help it’s tourist guests with information. Then he picked a paper and handed over to me. It had good information already into but, but initially he was not willing to take that pain of picking the papers sms hand over. When I asked further clarification as it was not having full insights, whether I can go out and come back etc, he got finally convinced by my argument that it’s job to help us, then he mentioned he will return soon to me with better clarity, that he never did, however, it was at least one person came to me referring him to help downloading an app to register to roam around in hotel area and towards burj khalifa. Interesting this guy confidently mentioned a gate to register which is complete opposite than the way we r from the hotel. Which means he has made us stuck in the hotel through that recommendation. He registered us in gate 1, it supposed to be gate 5 or something else. Utterly irritated but I never saw him on the floor again and I could not remember his name to ask in the next morning. 7. On the 31st eve. While I was booking for a table from my room I mentioned book against the room. I was not mentioned it’s not possible in this hotel. After the dinner when I and family left for our room, we were almost getting into the lift after walking 100 meter, two guys came running to us and mentioned we didn’t pay the bill, whereas we r staying in the hotel. They almost escorted me back to the roof and I paid then and then. They should have mentioned earlier. It was too insulting infornt of other guests. I and my family have concluded that we shall not ever start in movenpick hotel chain. Thank you for all your help on the front desk though. That was upto the mark while checking in and checking out. Or while asking for delivering waters and all in the room.

Dear Yasir, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Apartments Downtown Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Seso General Manager

Well located, modern and clean hotel

Customer review rating 4.5/5

Laura Friends - 02/01/2021 Confirmed reviews ALL

Staff was very friendly, room was clean and modern.

Dear Laura, It is such an immense pleasure to have served you during your recent stay with us. We are glad that you find our services and amenities up to your comfort. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you on your next visit in Dubai. Best Regards, Eric Seso General Manager

Good, could have been better.

Customer review rating 3.5/5

Anonymous Families - 01/01/2021 Confirmed reviews ALL

Positive: Good location, people were nice, especially Mr. Omar. Negative: The room was noisy from moving furniture sounds coming from the floor above us. The sink faucete located on the left corner was unpleasant to use, add to that the high sink made it messy and water dripped everywhere whenever in use.

Dear Shatha, Thank you for taking the time to share your comment with us. We are glad that you liked our prime location which is walking distance to Dubai Mall and Burj khalifa. I do note from your comments that we have points to improve on, and I am grateful that you took the time to escalate this to us. The team and myself remain at your service until your next visit. Sincerely, Eric Seso General Manager

Very memorable stay

TripAdvisor rating 5.0/5

Fxmafia 01/01/2021 TripAdvisor review

The MovenPick I stayed in is definitely one of the few “feel good” hotels in downtown Dubai...in terms of hospitality that truly had the Xmas vibe...I just wish they had more fun activities on premises...I especially loved that I managed to book their only apartment with the “Burj view”

Dear Fxmafia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Eric Seso General Manager

Good stay

Customer review rating 4.5/5

M.yasser L. Families - 31/12/2020 Confirmed reviews ALL

Excellent

Dear Mohamed A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Eric Seso General Manager

Nice hotel apartment

Customer review rating 4.0/5

Damon Solo - 28/12/2020 Confirmed reviews ALL

The room is very nice, modern, spotlessly clean, quiet and comfortable. For a hotel it is great, with very 5-star hotel service from the excellent staff. For an apartment it is possibly a bit too basic. The kitchen comes empty but they happily provide a pack of cooking utensils on request. You have to buy your own dishbrush, cloth and soap though. There is a convenient 7/11 style "supermarket" downstairs.

Dear Damon, We are pleased to know that you have enjoyed your holiday during your recent stay at Mövenpick Hotel Apartments Downtown Dubai and that you find every aspect of your stay with us at par with your comfort. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you on your next visit in Dubai. Best Regards, Eric Seso General Manager

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