Grand Plaza Mövenpick Media City 5 stars

Customer review rating 4.8/5 1,018 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Grand Plaza Mövenpick Media City
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+ 21 Services
Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 5 restaurant(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Grand Plaza Mövenpick Media City

Sheikh Zayed Road
Opposite Innovation Hub
Dubai Media City
502713
dubai
united arab emirates

Tel: +971045257777

Fax: (+971)043993504

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTL At 30km / 18.64 miles

GPS :25.097746, 55.16569

Your meetings and events

10 

meeting rooms

From 1 to 580 

attendees

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General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • Hotel connected to conv. centre

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Superior Room with 1 kingsize bed

  • Max. number of persons: 4
  • Area: From 46 / 495 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 46 / 495 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Superior Room with 1 kingsize bed, Sea View

  • Max. number of persons: 4
  • Area: From 46 / 495 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Superior Room with 2 single beds, Sea View

  • Max. number of persons: 4
  • Area: From 46 / 495 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Executive Room with 1 kingsize bed

  • Max. number of persons: 4
  • Area: From 46 / 495 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Executive Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 46 / 495 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Executive Room with 1 kingsize bed, Sea View

  • Max. number of persons: 4
  • Area: From 46 / 495 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Executive Room with 2 single beds, Sea View

  • Max. number of persons: 4
  • Area: From 46 / 495 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

BYTES

Type of cuisine: International

SLICE

Type of cuisine: International

Slice is everything, a slice of life, a slice of time, a slice of food. Slice gives you variety, it's where you pick up your freshly baked bread, recharge with ramen or delight at the live cooking stations.

VERVE BAR & BRASSERIE

Type of cuisine: French

Verve Bar & Brasserie is chic and elegant European influenced brasserie that takes you on a unique modern culinary journey from day to night through the diverse menu selection.

TWENTY THREE

Type of cuisine: International

TWENTY THREE is the new rooftop destination in Media City, the perfect spot for after work or evenings, taking in the urban sunset views with drinks and light appetisers.

GRAND LOUNGE

Type of cuisine: International

The elegant ambience of the Grand Lounge sets the tone for the Hotel. Luxury spaces to come together for business or pleasure under the high ceilings and the sparkling hand-blown glass chandelier.

Our guest reviews for
Grand Plaza Mövenpick Media City

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

1,018 reviews

tripadvisor

TripAdvisor Rating 5.0/5

410 reviews

Very professional and welcoming

Customer review rating 4.8/5

Alex K. Business - 03/08/2020 Confirmed reviews ALL

Was a great stay, all the COVID measures well in place, even at the gym, felt very safe and secure, just breakfast took a bit too long, but also due to my special wishes for gluten free bread I believe

Dear Alexander K., Thank you for taking the time to fill the online survey and for your excellent rating. We are very pleased to read your positive comments and to learn that you have enjoyed your stay with us. As a matter of fact we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Claire van't Hull Front Office Manager

Good stay

Customer review rating 4.8/5

Saad Families - 02/08/2020 Confirmed reviews ALL

Evray thing was good

Dear Saad Fared A., Thank you for taking the time to fill the online survey and for your excellent rating. We are very pleased to read your positive comments and to learn that you have enjoyed your stay with us. As a matter of fact we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Claire van't Hull Front Office Manager

Friendly Staff

Customer review rating 4.8/5

Nasser Business - 01/08/2020 Confirmed reviews ALL

Good stay with nice touch of hospitality

Dear Nasser A., Thank you for taking the time to fill the online survey and for your excellent rating. We are very pleased to read your positive comments and to learn that you have enjoyed your stay with us. As a matter of fact we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Claire van't Hull Front Office Manager

Great hotel great services

Customer review rating 4.8/5

S. A. Families - 31/07/2020 Confirmed reviews ALL

Everything in the hotel was perfect and comfortable thank you

Dear Abdallah S., Thank you for taking the time to fill the online survey and for your excellent rating. We are very pleased to read your positive comments and to learn that you have enjoyed your stay with us. As a matter of fact we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Claire van't Hull Front Office Manager

Very comfortable and luxury

Customer review rating 4.8/5

Salwa Couples - 28/07/2020 Confirmed reviews ALL

I am very satisfied. I highly recommend this.

Dear Salwa Omar Shdh A., Thank you for taking the time to fill the online survey and for your excellent rating. We are very pleased to read your positive comments and to learn that you have enjoyed your stay with us. As a matter of fact we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and we look forward to welcoming you back soon. Best regards, Claire van't Hull Front Office Manager

Hidden extra charges

Customer review rating 4.8/5

Rami Z. Business - 15/02/2020 Confirmed reviews ALL

Hidden charges were added like taxes, breakfast. Although the reservation includes all taxes and breakfast but unfortunately i’ve been charged for that

Bad luck!

Customer review rating 4.8/5

Ahmed E. Families - 11/02/2020 Confirmed reviews ALL

Fire Alarm, wrong payment, in-professional front desk gentleman.

Dear Ahmed E., Thank you for taking the time to tell us about your experience at the Grand Plaza Mövenpick Media City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Claire van't Hull Front Office Manager

well located

Customer review rating 4.8/5

El… Friends - 11/02/2020 Confirmed reviews ALL

I enjoyed the stay

Dear Mr. E., Thank you for taking the time to fill the online survey and for your positive rating. Thank you again and we look forward to welcoming you back soon. Best regards, Claire van't Hull Front Office Manager

Even More Better Experience

Customer review rating 4.8/5

Anas K. A. Business - 11/02/2020 Confirmed reviews ALL

This is my second stay in couple of months and this hotel keeps raising the bar! I had a free room upgrade, warm welcoming in the room with a very nice card customized with my name, full of love, kind wards from hotel staff! A nice plate of fruits, sweets, and date that was talking to me, I really like it and it was delicious! Great ideas and aowsome people! Thanks.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback from you. I will share your comments with the rest of the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire van't Hull Front Office Manager

Above my expectations!

Customer review rating 4.8/5

Mg Business - 10/02/2020 Confirmed reviews ALL

I really enjoyed my staying in Grand Plaza Mövenpick Media City. The building is brand new, the rooms are very well furnished and equipped. Room Bathroom is very clean and relaxing. I did not tried the breakfast. Reception staff is very competent, kind and professional. I wish all the best to this new hotel and its staff to make good business!!

Dear Mr. G., We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire van't Hull Front Office Manager

good stay

Customer review rating 4.8/5

Ahmed H. Business - 10/02/2020 Confirmed reviews ALL

the room nice, the breakfast not good

Dear Mr. H., Thank you for taking the time to fill the online survey and for your positive rating. Thank you again and we look forward to welcoming you back soon. Best regards, Claire van't Hull Front Office Manager

Lovely hotel and great room

Customer review rating 4.8/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Very nice hotel, good size room & service and love the lagoons to get away from the busy pool. Not overly impressed with the Asian restaurant... too big and had more of an american diner feel rather than quality restaurant..

Dear Mr. P., Thank you for taking the time to fill the online survey and for your positive rating. Thank you again and we look forward to welcoming you back soon. Best regards, Claire van't Hull Front Office Manager

So clean and so friendly staff who doesn’t understand customers need

Customer review rating 4.8/5

Anonymous Families - 10/02/2020 Confirmed reviews ALL

Very pleasant stay, excellent service, good model of hospitality

Dear Mr. A., We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire van't Hull Front Office Manager

great atmosphere

Customer review rating 4.8/5

Layth M. Business - 10/02/2020 Confirmed reviews ALL

very quite and fancy lace

Dear Mr. M., Thank you for taking the time to fill the online survey and for your positive rating. Thank you again and we look forward to welcoming you back soon. Best regards, Claire van't Hull Front Office Manager

Great location

Customer review rating 4.8/5

Fayez A. Business - 10/02/2020 Confirmed reviews ALL

Best location, best people, best price

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire van't Hull Front Office Manager

Excellent hotel, fantastic staff, great breakfast

Customer review rating 4.8/5

Nick H. Business - 10/02/2020 Confirmed reviews ALL

this is my 3rd stay at the hotel and as usual the experience was great. My only concern was that the room at the front facing on to Sheikh Zayed Road was very noisy. if i stay again i would like a room facing the other way. the best thing about the hotel is the staff. the front of house team is fantastic, the best i have ever seen. super welcoming and friendly.

Dear Mr. H., Thank you for taking the time to fill the online survey and for your positive rating. Thank you again and we look forward to welcoming you back soon. Best regards, Claire van't Hull Front Office Manager

Good stay

Customer review rating 4.8/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Nice hotel. Good food, nice atmosphere. Nice staff. Good rooms! Bed was perfect. Location difficult for walking. Construction area outside - but nice view otherwise (had sea view)

Dear Ms. H., Thank you for taking the time to fill the online survey and for your positive rating. Thank you again and we look forward to welcoming you back soon. Best regards, Claire van't Hull Front Office Manager

it was good but not great

Customer review rating 4.8/5

Mustafa I. Business - 10/02/2020 Confirmed reviews ALL

the below points that didn't make my stay go perfect: 1. there was water leakage in the shape of small droplets coming out from the bathroom ceiling 2. lighting control was too complicated and never knew how to use them (same feedback from my colleagues), also the lights goes out after a while automatically, imagine you are in the bath room and light suddenly goes out. 3. there was air draft in the room and could not stop it even after turning off the AC, taking a shower with this draft will bring you cold for sure. 4. the shampoo and other self care product bottles were to stiff and cannot be squeezed, i had to smash the conditioner bottle on the ground to get some lotion.

Dear Mr. Mustafa I., Thank you for taking the time to tell us about your experience at the Grand Plaza Mövenpick Media City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns regarding the light switch, AC unit and toiletry bottles and will ensure the same is discussed with our team in order to avoid any future reoccurrences. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Claire van't Hull Front Office Manager

Good stay clean hotel

Customer review rating 4.8/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Service is excellent starting from fast check in and check out Excellent parking service Only location in the first time might be difficult

Dear Mr. A., We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire van't Hull Front Office Manager Sincerely,

Excellent stay

Customer review rating 4.8/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Great staff, fantastic facilities

Dear Mr. O., We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire van't Hull Front Office Manager
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