Grand Plaza Mövenpick Media City 5 stars

Customer review rating 4.8/5 1,237 reviews

ALLSAFE approved hotel

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Grand Plaza Mövenpick Media City
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+ 22 Services

Hotel extras

  • Centrally located in Dubai Media City

  • Close to the Palm Jumeirah & Dubai Marina

  • 235 sophisticated and spacious rooms and suites with breath-taking views of the Palm Jumeirah

  • Perfect for holidays with families, corporate groups & long staying guests

  • 9 flexible meeting rooms, restaurants, pool lounge, outdoor swimming pool, gym and spa.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 4 restaurant(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Grand Plaza Mövenpick Media City

Al Falak street
Opposite Innovation Hub
Dubai Media City
502713 dubai
united arab emirates

Tel: +971045257777

Fax: (+971)043993504

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTL At 30km / 18.64 miles

GPS :25.097746, 55.16569

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 580 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • Hotel connected to conv. centre

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Superior Room with 1 kingsize bed

  • Max. number of persons: 4
  • Area: From 46 m² / 495 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Superior Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 46 m² / 495 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Superior Room with 1 kingsize bed, Sea View

  • Max. number of persons: 4
  • Area: From 46 m² / 495 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Superior Room with 2 single beds, Sea View

  • Max. number of persons: 4
  • Area: From 46 m² / 495 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Executive Room with 1 kingsize bed

  • Max. number of persons: 4
  • Area: From 46 m² / 495 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Executive Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 46 m² / 495 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Executive Room with 1 kingsize bed, Sea View

  • Max. number of persons: 4
  • Area: From 46 m² / 495 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Executive Room with 2 single beds, Sea View

  • Max. number of persons: 4
  • Area: From 46 m² / 495 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

BYTES

Type of cuisine: International

SLICE

Type of cuisine: International

Slice is everything, a slice of life, a slice of time, a slice of food. Slice gives you variety, it's where you pick up your freshly baked bread, recharge with ramen or delight at the live cooking stations.

TWENTY THREE

Type of cuisine: International

TWENTY THREE is the new rooftop destination in Media City, the perfect spot for after work or evenings, taking in the urban sunset views with drinks and light appetisers.

GRAND LOUNGE

Type of cuisine: International

The elegant ambience of the Grand Lounge sets the tone for the Hotel. Luxury spaces to come together for business or pleasure under the high ceilings and the sparkling hand-blown glass chandelier.

Our guest reviews for
Grand Plaza Mövenpick Media City

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

1,237 reviews

tripadvisor

TripAdvisor Rating 5.0/5

568 reviews

Excellent hotel with great services

TripAdvisor rating 5.0/5

bingbing9180 04/03/2021 TripAdvisor review

We were staying at the Superior Room for two weeks. The room was super clean and spacious equipped with full amenities. All the staff were very friendly, careful and had a customer oriented approach. Special thanks to the reception staff, Ms Raizel, Concierge staff, Mr Daniel and the restaurant staff, Mr Said and Ms Gyl, who offered great hospitality during our stay. Keep it up the work team of Grand Plaza Movenpick, we'll definitely be back again!

Amazing Stay

Customer review rating 5.0/5

I. I. Business - 02/03/2021 Confirmed reviews ALL

One of the best hotel I ever visited in my life. Wonderful,hygiene place. Thank you Grand plaza team for all your kind welcoming and support during my 15 days stay and looking forward to see soon in my next trip to Dubai.

Well Located Good Rooms

Customer review rating 3.0/5

Barendra K. B. Business - 02/03/2021 Confirmed reviews ALL

I stay in this hotel for a month. Hence I want to extend my stay for one more week as my passport submitted for Visa stamping.But hotel staffs so rude asked me to check out without looking my concern how some one can manage without passport to stay some where and left me alone.So at least hotel should bother about guests if a long staying guest ask for extension they should be prepare for that . They can't simply ask for check out.This is a very bad experience and the way of talking is also very rude like they kicking me out of this hotel. even after I informed them that we are organizing IBM and Ingram corporate events as well in this hotel as this hotel is near by to my office Ingram micro. Hence I believe we are giving planty of business to this hotel but still this way of handling booking extension is really unexpected.

Very clean and comfortable stay with GPM.

Customer review rating 4.0/5

Liz S. Business - 01/03/2021 Confirmed reviews ALL

The hotel is very accessible and is right beside restaurants, petrol station and convenient stores. Premises are all immaculately clean.

Amazing hotel stay!!!

Customer review rating 5.0/5

Florian B. Business - 26/02/2021 Confirmed reviews ALL

The service at the hotel is pretty much exceptional. Any request you can ask they will deliver to you. From Kamila at the front desk to Rashab at the restaurant and many others they are all committed to offer a wonderful customer service experience. Hotel is pretty new but location is great. Quality/price is unbeatable, you can go there if you want to have a memorable stay! Thank you to all of you

Dear Mr. B., Thank you for choosing to stay at Grand Plaza Mövenpick Media City and for taking the time to fill the online survey and to write about your experience. It is always a pleasure to receive positive comments, which I will share with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Karim Shawky Director of Rooms

Amazing Customer service

Customer review rating 5.0/5

Sameera Couples - 22/02/2021 Confirmed reviews ALL

Simba was extremely helpful. He helped me with my booking and all my requests. He made me feel welcomed and appreciated. Thank you so much.

Dear Ms. T., Thank you for choosing to stay at Grand Plaza Mövenpick Media City and for taking the time to fill the online survey and to write about your experience. It is always a pleasure to receive positive comments, which I will share with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Karim Shawky Director of Rooms

Always Great Moments with Mövenpick

Customer review rating 5.0/5

Joshua E. Y. P. Friends - 19/02/2021 Confirmed reviews ALL

A truly delightful staycation experience since it was my friend’s birthday. We were really happy being accommodated on one of the highest floors (21st Floor) along with the birthday setup as well as complimentary cake & fruit basket. Front Office Colleagues were excellent and very outgoing - special mention to Kamila upon check-in and Simba upon check-out. Gerges in Bytes Restaurant was also another delight to serve us during breakfast. All in all, it has always been a great staycation experience at the property and many more to come in the near time! See you soon.

Dear Mr. P., Thank you for choosing to stay at Grand Plaza Mövenpick Media City and for taking the time to fill the online survey and to write about your experience. It is always a pleasure to receive positive comments, which I will share with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Karim Shawky Director of Rooms

nice and new, great breakfast, poor service

Customer review rating 1.5/5

Nick Business - 18/02/2021 Confirmed reviews ALL

Great breakfast, awesome restaurant staff Was disturbed by noise on several occasions - not great Door staff appear to take backhanders from taxi drivers- adding to the expense of your journey - avoid

Good overall experience

Customer review rating 4.5/5

Marc S. Business - 13/02/2021 Confirmed reviews ALL

Great service & good value for money Nice rooms, decent breakfast and good food in restaurants Would recommend

Dear Mr. S., We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim Shawky Director of Rooms

Superb service

Customer review rating 5.0/5

Casey Business - 11/02/2021 Confirmed reviews ALL

The experience overall was awesome, if given the time I'd definitely go back again :)

Dear Ms. A., Thank you for choosing to stay at Grand Plaza Mövenpick Media City and for taking the time to fill the online survey and to write about your experience. It is always a pleasure to receive positive comments, which I will share with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Karim Shawky Director of Rooms

Amazing stay

Customer review rating 5.0/5

Ielyzaveta P. Couples - 08/02/2021 Confirmed reviews ALL

I would like to say thank you to all staff at your Hotel. Especially Mr Simba ( from the reception) he is the professional. unfortunately can’t recall a name of waitress during the breakfast but she provide us also outstanding service. Housekeeping team did an excellent job. Overall our experience was above and beyond!

Dear Ms. P., Thank you for choosing to stay at Grand Plaza Mövenpick Media City and for taking the time to fill the online survey and to write about your experience. It is always a pleasure to receive positive comments, which I will share with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Karim Shawky Director of Rooms

Absolutely amazing hotel

Customer review rating 5.0/5

Jakub S. Friends - 03/02/2021 Confirmed reviews ALL

Staff, food, cleanliness everything on the highest level. Amazing hotel design, super helpful staff, room perfectly cleaned everyday, very tasty breakfast, bar on the 23rd floor fabulous, amazing poolside. I can absolutely recommend this hotel to everyone.

Dear Mr. S., Thank you for taking the time to fill the online survey and for your excellent rating. It is always a pleasure to receive positive comments, which I will share with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As a matter of fact we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Karim Shawky Director of Rooms

Friendly staff, lovely hotel.

Customer review rating 5.0/5

Charlotte W. Business - 02/02/2021 Confirmed reviews ALL

I was warmly greeted by Simba, very impressed with the size and finish of the room... and I slept very very well. Sadly I could only stay one night in this occasion!!

Dear Ms. W., Thank you for taking the time to fill the online survey and for your excellent rating. It is always a pleasure to receive positive comments, which I will share with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As a matter of fact we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Karim Shawky Director of Rooms

the favorite hotel i stayed in

Customer review rating 5.0/5

Alamri Friends - 28/01/2021 Confirmed reviews ALL

smooth check in , the staff mary in the reception was so kind and helpful

Dear Mr. A., Thank you for choosing to stay at Grand Plaza Mövenpick Media City and for taking the time to fill the online survey and to write about your experience. It is always a pleasure to receive positive comments, which I will share with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Karim Shawky Director of Rooms

Good stay but location was bad

Customer review rating 3.5/5

Salah Business - 24/01/2021 Confirmed reviews ALL

I enjoyed my stay But the location was far from stations and other services

Dear Mr. A., We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim Shawky Director of Rooms

Excellent Hotel Experience

Customer review rating 5.0/5

Make I. H. Couples - 22/01/2021 Confirmed reviews ALL

The overall stay was perfect with all kind of gesture form hotel staff starting form Front Desk, Concierge, House Keeping, Room Service. Special thanks to front desk staff (Mr. Salah). Definitely will stay next time on this hotel property

Dear Mr. Khidir, Thank you for choosing to stay at Grand Plaza Mövenpick Media City and for taking the time to fill the online survey and to write about your experience. It is always a pleasure to receive positive comments, which I will share with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Karim Shawky Director of Rooms

Amazing new hotel

Customer review rating 5.0/5

Nadia Business - 21/01/2021 Confirmed reviews ALL

Check-in was very fast and smooth. Got all necessary information and even about loyalty card and offers. Warm style of the room. Room is very clean, new, light, big. Big bathroom. there is a shower and also a bath. Very modern. There is a great bar on the 23thfloor, restaurant and pool on the 4th and cafe and restaurant on the ground floor. Service is perfect. Breakfast very good with an amazing view. Stuff very helpful and friendly. Will come back for sure.

Dear Ms. E., Thank you for choosing to stay at Grand Plaza Mövenpick Media City and for taking the time to fill the online survey and to write about your experience. It is always a pleasure to receive positive comments, which I will share with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Karim Shawky Director of Rooms

Great location, affordable prices.

Customer review rating 5.0/5

Max B. Friends - 20/01/2021 Confirmed reviews ALL

My 2nd visit to Grand Plaza hotel in the last 3 months and again it was a wonderful stay.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Grand Plaza Mövenpick Media City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim Shawky Director of Rooms

Great place with amazing Staff

Customer review rating 5.0/5

Karim Friends - 13/01/2021 Confirmed reviews ALL

We were blessed to have picked the right hotel for our Dubai trip, everybody helped to make it a great experience!

Dear Mr. S., Thank you for choosing to stay at Grand Plaza Mövenpick Media City and for taking the time to fill the online survey and to write about your experience. It is always a pleasure to receive positive comments, which I will share with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Karim Shawky Director of Rooms

Nice Views of Media City

Customer review rating 4.0/5

Anonymous Business - 09/01/2021 Confirmed reviews ALL

Nice Hotel with Excellent service.

Dear Mr. M., Thank you for choosing to stay at Grand Plaza Mövenpick Media City and for taking the time to fill the online survey and to write about your experience. It is always a pleasure to receive positive comments, which I will share with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. As a matter of fact, we always encourage our guests to share their experiences with us on TripAdvisor, therefore if you believe that we deserve to be among the top hotels in Dubai, please feel free to share your comments on https://www.tripadvisor.com/Hotel_Review-g295424-d15…-Reviews-Grand_Plaza_Movenpick_Media_City_Dubai-Dubai_Emirate_of_Dubai.html Thank you again and looking forward to welcoming you back soon. Best regards, Karim Shawky Director of Rooms

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