Mövenpick Jeddah City Star 5 stars

Customer review rating 4.8/5 856 reviews

Mövenpick Jeddah City Star
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Hotel extras

  • Close to the Exhibition Centre and airport

  • Ballroom for up to 600 guests

  • Three dining outlets

  • Spa and rooftop pool

  • Eight meeting rooms with natural light

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Shoe shine machine
  • Porter
Catering
  • Breakfast
  • 2 restaurant(s)
  • Room service
Leisure and activities
  • Well-being
Business services
  • 9 meeting room(s)
Information message

Hotel location

Mövenpick Jeddah City Star

Madinah Road P.O Box 45407
21512
jeddah
saudi arabia

Tel: +966126180000

Fax: (+966)12/6180010

Check-in from 14h00

Check out up to 12h00

  • MÖVENPICK HOTEL CITY STAR JEDDAH :  Madinah Road Madinah Road

  • By plane

    KING ABDULAZIZ INTL At 0.1km / 0.06 miles

GPS :21.6053494, 39.1575846

Your meetings and events

Host your next lavish event, successful meeting, workshop or banquet at Mövenpick Hotel City Star Jeddah.Our luxury conference and event venues include eight meeting rooms of 50-90 sqm, along with a large 600 sqm ballroom that can accommodate up to 600 guests.Our dedicated specialised events team are always on hand to help make the most of our facilities during your event, including the advance technology on offer that allows you to control sound, light and displays.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Soundproof

  • Office

  • Podium

  • Lectern

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Superior King

Accessible room
  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Twin

Accessible room
  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe King

Accessible room
  • Max. number of persons: 3
  • Area: From 45 m² / 484 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive King

Accessible room
  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Twin

Accessible room
  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Deluxe King

Accessible room
  • Max. number of persons: 3
  • Area: From 45 m² / 484 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

AL DEIRA RESTAURANT

Type of cuisine: International

Extraordinary dining experience with delectable breakfast, lunch and dinner. The restaurant's classically designed interior harbours a cosy warm ambiance. Enjoy a wide variety of international and oriental flavours with a well-decorated show kitchen.

Al Zohoor Garden

Type of cuisine: International

Lively atmosphere Engaging and sociable atmosphere with comfortable couches and dining tables surrounding the swimming pool. A TV screen is available for football lovers to enjoy championships games.

Our guest reviews for
Mövenpick Jeddah City Star

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

856 reviews

tripadvisor

TripAdvisor Rating 4.5/5

380 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location and friendly staff

Customer review rating 4.8/5

Rami A. Business - 01/04/2020 Confirmed reviews ALL

The location made it easy to go anyway from the hotle, the room was nice and clean and the reception staff were extremely nice and helpful. I'd strongly recommend staying here

Dear Mr. Rami, We very much appreciate your comments regarding your stay at the Mövenpick Hotel City Star Jeddah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.8/5

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

It was good in general. Lovely reception and good room service.

Dear Mr. Ali M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel City Star Jeddah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic staff

Customer review rating 4.8/5

Re’al Business - 21/03/2020 Confirmed reviews ALL

Great welcoming from front desk and assistance

Dear Mr. Real A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel City Star Jeddah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent service

Customer review rating 4.8/5

Naif S. Business - 09/03/2020 Confirmed reviews ALL

that was my second stay with it and it was as expected the front desk staff was rejoicing.

Dear Mr. Naif, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good stay

Customer review rating 4.8/5

Ali A. Families - 01/03/2020 Confirmed reviews ALL

Well done. I extend my thanks to staff specifically the receptionist Norah who has assisted us to get the check in procedures within a very short time .

Dear Mr. Ali, We very much appreciate your comments regarding your stay at the Mövenpick Hotel City Star Jeddah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect stay

Customer review rating 4.8/5

Perfect U. S. R. Couples - 16/02/2020 Confirmed reviews ALL

It was upgraded to suite r., which was an pleasant stay.

Dear Mr. Montadher, We very much appreciate your comments regarding your stay at the Mövenpick Hotel City Star Jeddah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful stay

Customer review rating 4.8/5

Mohammed A. I. Couples - 09/02/2020 Confirmed reviews ALL

First of all thank you so much for having me, I would like to Thanks the Reception Team especially Ms. Norah Alharby, she was amazing, Fast and smiling all the time, she is the Best.

Dear Mohamed I., We very much appreciate your comments regarding your stay at the Mövenpick Hotel City Star Jeddah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.8/5

Abdulatif A. Business - 09/02/2020 Confirmed reviews ALL

Excellent experience Really like workers.

Dear Mr. Abdullah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good stay and excellent staff

Customer review rating 4.8/5

Mahmoud Solo - 07/02/2020 Confirmed reviews ALL

Good staff good stay. Good location

Dear Mahmoud A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel City Star Jeddah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice stay excellent staff

Customer review rating 4.8/5

Ahmed S. M. Z. Families - 05/02/2020 Confirmed reviews ALL

extremely comfortable i booked one room and one suit for two days very nice cooperative friendly reception staff esp mrAbdAllah welcome gift from the hotel two very nice fruit dishes exellent breakfast very clean and nice rooms hotel near heraa street which is very buisy area free park

Dear Ahmed Salah Z., We very much appreciate your comments regarding your stay at the Mövenpick Hotel City Star Jeddah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

pleasent stay

Customer review rating 4.8/5

Pooja Business - 05/02/2020 Confirmed reviews ALL

it was a 1 day stay for business and i had a nice experience.Variety of food in the buffet was less, otherwise overall the stay was good.

Dear Ms. Pooja, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to give you a better experience again very soon. Sincerely,

If you care about service, clean rooms and an Executive Lounge - I would not stay here

TripAdvisor rating 4.5/5

DistHoriz Business - 24/01/2020 TripAdvisor review

I upgraded at this property to an executive lounge room lured by the promise of access to a relaxing lounge with evening snacks and a complimentary breakfast. As a woman traveling alone in Saudi Arabia this was a definite bonus and the main reason I chose to upgrade. I was checked into a room on the 6th floor and when I asked what floor was the executive lounge, I was told the 6th floor. Great.. However, I could not find it on the 6th floor and called down and was then told it was on the 10th. Off I went, but again no lounge. I called down again and was told it was on the 9th floor but guess what, my key would not let me access the 9th floor. So downstairs again to ask that they make my work workable on the 9th floor.. Finally, I reach the executive lounge to find it locked and in darkness. Back down to reception where they inform they don't have an executive lounge at the hotel. I show them their web-site and my room with access to the executive lounge and they are shocked. They call a manager who apologizes and, at my request, allows me a complimentary buffet dinner which is absolutely inedible. He informs me that breakfast is not included. I picture shoot the screen and send it to him. Again, he apologizes and says I can have the hotel buffet breakfast which is better than the dinner. Altogether a disaster of a hotel - zero service and no executive lounge which they were happy to receive my money for. Avoid it all costs. Furnishings are cheap - my bathroom was dirty. On a positive note bed was comfortable. Would not stay here again and no offer to refund me the upgrade I paid

Good hotel

TripAdvisor rating 4.5/5

Adelabakhsh Family - 15/01/2020 TripAdvisor review

Car park is very large , can take more than 20 vehicls . Receptionests are perfect . Location is excellant . Air condition is perfect . Good smell in every part of the hotel . No atm machine . Tv channels are limited .

Dear Mr Adel We would like to thank you for your review concerning your recent stay at our hotel. It is very rewarding to learn that we were able to meet your expectations and that the quality of services provided by the hotel. We are looking forward to the pleasure of welcoming you once again at Movenpick Hotel City Star Jeddah. Thanks and Best Regards
Customer review rating 4.8/5

Vishu 06/01/2020 Confirmed reviews ALL

Excellent staff. The rooms are spacious and has all amenities. The breakfast has lot lf regional and international options.

Dear Mr. Vishwang, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Customer review rating 4.8/5

Mousa B. 04/01/2020 Confirmed reviews ALL

Friendly staff, great service

Dear Mr. Mousa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Customer review rating 4.8/5

Ahmed H. 02/01/2020 Confirmed reviews ALL

every thing was ok, except bakery part of the restaurant in breakfast.

Dear Mr. Ahmed, Thank you for your review of our hotel! we apologize for any inconvenience, and hope to see you again very soon in the early future. Sincerely,
Customer review rating 4.8/5

Aziz 30/12/2019 Confirmed reviews ALL

The quality of furniture and fixtures below the expectation . Services also ( response time ) Staff needs training .. humbling and empathy .

Dear Mr. Abdulaziz, Thank you for taking the time to share your review. We hope to welcome you back to our hotel very soon! Sincerely,
Customer review rating 4.8/5

M. B. 19/12/2019 Confirmed reviews ALL

Hotel was moderately comfortable for international female business traveler without Arabic language skills. Bellhops, drivers, and restaurant service was very good. Front desk communication would have been much easier/better if I spoke Arabic although they were thoughtful about bringing out an English speaking staff person when he was on duty. There was no access to gym for females, and it was not clear how or where to get drinking water. I ultimately purchased liters from the restaurant. Calling for mini bar items defeats the purpose of mini bar. I would recommend the hotel to Arabic speaking males, but not fellow international female business travelers.

Dear M B., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Customer review rating 4.8/5

Francis X. P. 04/11/2019 Confirmed reviews ALL

Nice hotel with good service. Rooms were exceptionally good, the restaurant on the terrace was awesome.

Dear Mr. Francis, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Customer review rating 4.8/5

Mehmet C. 31/10/2019 Confirmed reviews ALL

The check out took 1 hour 10 minutes, because of a system shutdown, although the reception staff were very helpful. The ventilation should be improved at the breakfast area. Bad and slow service at the lobby while trying to order coffee/tea.

Dear Mr. Mehmet, We would like to thank you for your review concerning your recent stay at our hotel. We would like to apologies for any inconvenience caused, and rest assured that all your comments are taken into consideration. We are looking forward to the pleasure of welcoming you once again to Movenpick Hotel City Star Jeddah. Thank you
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