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Mövenpick Jeddah City Star 5 stars

Customer review rating 4.8/5 916 reviews

ALLSAFE approved hotel

Mövenpick Jeddah City Star
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+ 14 Services

Hotel extras

  • Close to the Exhibition Centre and airport

  • Ballroom for up to 600 guests

  • Three dining outlets

  • Spa and rooftop pool

  • Eight meeting rooms with natural light

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Shoe shine machine
  • Porter
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • Room service
Leisure and activities
  • Well-being
Business services
  • 9 Meeting room(s)

Hotel location

Mövenpick Jeddah City Star

Madinah Road P.O Box 45407
21512 jeddah
saudi arabia

Tel: +966126180000

Fax: (+966)12/6180010

Check-in from 14h00

Check out up to 12h00

  • MÖVENPICK HOTEL CITY STAR JEDDAH :  Madinah Road Madinah Road

  • By plane

    KING ABDULAZIZ INTL At 11km / 0 miles

GPS :21.6053494, 39.1575846

Your meetings and events

Host your next lavish event, successful meeting, workshop or banquet at Mövenpick Hotel City Star Jeddah.Our luxury conference and event venues include eight meeting rooms of 50-90 sqm, along with a large 600 sqm ballroom that can accommodate up to 600 guests.Our dedicated specialised events team are always on hand to help make the most of our facilities during your event, including the advance technology on offer that allows you to control sound, light and displays.

Room descriptions and layouts

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof

  • Office

  • Podium

  • Lectern

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Superior King

Accessible room
  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Twin

Accessible room
  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe King

Accessible room
  • Max. number of persons: 2
  • Area: From 45 / 484 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive King

Accessible room
  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Twin

Accessible room
  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Deluxe King

Accessible room
  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

Subject to availability

  • High speed internet
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

AL DEIRA RESTAURANT

Type of cuisine: International

Extraordinary dining experience with delectable breakfast, lunch and dinner. The restaurant's classically designed interior harbours a cosy warm ambiance. Enjoy a wide variety of international and oriental flavours with a well-decorated show kitchen.

Al Zohoor Garden

Type of cuisine: International

Lively atmosphere Engaging and sociable atmosphere with comfortable couches and dining tables surrounding the swimming pool. A TV screen is available for football lovers to enjoy championships games.

Our guest reviews for
Mövenpick Jeddah City Star

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

916 reviews

tripadvisor

TripAdvisor Rating 4.5/5

400 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very nice location and Excellent.

Customer review rating 5.0/5

Hassan A. Couples - 03/03/2021 Confirmed reviews ALL

All Good.

Dear Mr. Hassan A., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Jihane R. Families - 27/02/2021 Confirmed reviews ALL

Very happy with my stay in hotel movenpick jeddah city star, very helpful and the rooms so clean and has amazing view ,very calm area

Dear Mr. Jehan R., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Service ... Excellent Hospitality

Customer review rating 5.0/5

Imad Business - 22/02/2021 Confirmed reviews ALL

Very friendly and nice people ….. very accomodating

Dear Mr. Imad A., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic

Customer review rating 5.0/5

Bumahkm Couples - 18/02/2021 Confirmed reviews ALL

Good hotel, location, employees and food

Dear Mr. Omar B., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location and place

Customer review rating 5.0/5

Bader A. Families - 16/02/2021 Confirmed reviews ALL

I am so pleased that I stayed at this hotel where all staffs were so helpful especially the front desk I think his name was Omar within a short time I got my reservation with no complications. Please keep it up thanks

Dear Mr. Bader, We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. specially Omar I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was a perfect stay, everyone was cooperative, kind and friendly

Customer review rating 5.0/5

Dr. M. M. Solo - 16/02/2021 Confirmed reviews ALL

I really enjoyed my stay It was like a home for me, everything I want was rapidly done. I'm really happy and recommend it to everybody ♥️

Dear Dr. Mostafa M., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice atmosphere

Customer review rating 3.5/5

Amna Families - 14/02/2021 Confirmed reviews ALL

The hotel lacks some services that makes the stay luxerious.

Dear Ms. Amna, We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I apologize for any inconvenience occurring during your stay. We strive to continuously improve the quality of our services. If you could provide more details regarding your stay we would love to work on our mistakes, Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely,

Comfortable & peaceful stay

Customer review rating 5.0/5

Ghouse M. Business - 11/02/2021 Confirmed reviews ALL

Very near to Airport, Clean, neat & rich presented.. Feel very comfortable & peaceful, first stay in Movenpick & it was nice experience. I am sure, I will recommend all my friends to stay and have comfortable feel. Appreciated, front desk staff for their very cooperative nature..

Dear Mr. Ghouse M., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

luxurious, clean, well staffed

Customer review rating 4.5/5

Bob Business - 11/02/2021 Confirmed reviews ALL

exemplary

Dear Mr. Robert O., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel, not far from Jeddah centre

Customer review rating 4.0/5

Steve A. Business - 10/02/2021 Confirmed reviews ALL

I stayed with at the hotel recently for a work event which took place up the coast from Jeddah. The rooms was very spacious and although the decor was a bit over powering in its colour scheme it was very comfortable, with a good bed and a large shower/toilet. The staff were very pleasant to deal with, room service always came very quickly and the breakfast options were varied. Due to Covid we had to stop using the restaurant which was a shame but if you need a hotel for work not far from the airport then this will suffice.

Dear Mr. Stephen A., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good stay

Customer review rating 5.0/5

Rafeek Business - 06/02/2021 Confirmed reviews ALL

Excellent

Dear Mr. Rafik, We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

L Families - 02/02/2021 Confirmed reviews ALL

It was a good stay but there was a nosiy voice because of an elevator i think

Dear Ms. Lujain T., We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Location only

Customer review rating 0.5/5

Albaraa A. Families - 01/02/2021 Confirmed reviews ALL

First bad handling with the reception because they are unknown how to welcoming the guest and they are unprofessional I have two different booking and I request upgrade for one of them and keep the other as deluxe room when arrived to them I asked them to processed the upgrade with my room to family suite with additional 500 SAR , he accept but suddenly he charged me the full amount for the two deluxe room extra the 500 SAR and give me only the family suite when in inform him you did mistake I request it via Accor site he told me they are don't know the rules and they did the mistake this guy name Mr. Ashraf AlZahrani and this is take more than 35 Min and the reception man every step he called the supervisor from the administration floor to ask him how to processed. Also the lobby smile sewerage all the time even my bathroom in the guest room and also the reception guy accept this note . any how I will not stay again in Movenpick and not recommended to my friend

Didn't feel 5 stars

Customer review rating 2.5/5

Hassan Business - 30/01/2021 Confirmed reviews ALL

Didn't feel 5 stars as if other countries My access card stopped and replaced at the counter. My name registered for 60 SR laundry which I didn't use. Elevator doesn't have the names of the hotel facilities. The exit ramp closed because of rain, while the guard was not available to let me get out through the entry ramp. They closed massage center when it's opened everywhere in the city.

Always good stay

Customer review rating 4.0/5

Taher A. Business - 29/01/2021 Confirmed reviews ALL

Friendly staff

Dear Mr. Taher,, We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent customer service

Customer review rating 4.5/5

Himmath M. Business - 29/01/2021 Confirmed reviews ALL

Abdullah jamal was very cooperative All the front office team big thumbs up..keep up the good work

Dear Mr. Himmath, We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team specially Abdullah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was amazing, truly unforgettable experience

Customer review rating 5.0/5

Wagdy S. Business - 26/01/2021 Confirmed reviews ALL

Actually, to be truthfully it was like I am in my home, all staff were extremely doing their best to enhance your overall experiences, I would love to recommend Movenpick city star to all my clients and colleagues

Dear Mr. Wagdy, We very much appreciate your comments regarding your stay at the Mövenpick Jeddah City Star. It is always a pleasure to receive positive feedback. I will share your comments with our team and management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Exceeded my expectations

TripAdvisor rating 5.0/5

drali20007 22/01/2021 TripAdvisor review

Good value for money compared to ther hotels. Near airport, in good location of jeddah where you can approach any place you want. Staff are exceedingly helpfull and very well in communication skill...

Dear Guest, We would like to thank you for your review concerning your recent stay at our hotel. It is very rewarding to learn that we were able to meet your expectations and that the quality of services provided by the hotel. We are looking forward to the pleasure of welcoming you once again at Movenpick Hotel City Star Jeddah. Thanks and Best Regards

If you care about service, clean rooms and an Executive Lounge - I would not stay here

TripAdvisor rating 2.0/5

DistHoriz Business - 24/01/2020 TripAdvisor review

I upgraded at this property to an executive lounge room lured by the promise of access to a relaxing lounge with evening snacks and a complimentary breakfast. As a woman traveling alone in Saudi Arabia this was a definite bonus and the main reason I chose to upgrade. I was checked into a room on the 6th floor and when I asked what floor was the executive lounge, I was told the 6th floor. Great.. However, I could not find it on the 6th floor and called down and was then told it was on the 10th. Off I went, but again no lounge. I called down again and was told it was on the 9th floor but guess what, my key would not let me access the 9th floor. So downstairs again to ask that they make my work workable on the 9th floor.. Finally, I reach the executive lounge to find it locked and in darkness. Back down to reception where they inform they don't have an executive lounge at the hotel. I show them their web-site and my room with access to the executive lounge and they are shocked. They call a manager who apologizes and, at my request, allows me a complimentary buffet dinner which is absolutely inedible. He informs me that breakfast is not included. I picture shoot the screen and send it to him. Again, he apologizes and says I can have the hotel buffet breakfast which is better than the dinner. Altogether a disaster of a hotel - zero service and no executive lounge which they were happy to receive my money for. Avoid it all costs. Furnishings are cheap - my bathroom was dirty. On a positive note bed was comfortable. Would not stay here again and no offer to refund me the upgrade I paid

Good hotel

TripAdvisor rating 5.0/5

Adelabakhsh Family - 15/01/2020 TripAdvisor review

Car park is very large , can take more than 20 vehicls . Receptionests are perfect . Location is excellant . Air condition is perfect . Good smell in every part of the hotel . No atm machine . Tv channels are limited .

Dear Mr Adel We would like to thank you for your review concerning your recent stay at our hotel. It is very rewarding to learn that we were able to meet your expectations and that the quality of services provided by the hotel. We are looking forward to the pleasure of welcoming you once again at Movenpick Hotel City Star Jeddah. Thanks and Best Regards

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