Mövenpick Makkah 5 stars

Customer review rating 4.3/5 2,520 reviews
Mövenpick Makkah
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+ 17 Services
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Hotel extras

  • Few steps from the Holy Mosque

  • With Kaaba and Haram in partial view

  • One of the Abraj Al Bait Towers (Clock Towers)

  • A great dining experience

  • Free Wi-Fi internet

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
  • Porter
  • Concierge
Leisure and activities
  • Massage
  • Services for children
Catering
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Business center with support staff
Information message

Due to the current situation, we inform you that our hotel is temporarily closed.

Hotel location

Mövenpick Makkah

P O Box 17700 Abraj Al Bait
Makkah 21955
Near King Abdul Aziz
21955
makkah
saudi arabia

Tel: +966125717171

Fax: (+966)12/5717100

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    KING ABDULAZIZ INTL At 100km / 62 miles

GPS :21.419114, 39.824608

Your meetings and events

A fully equipped meeting room, featuring high technology, the latest audiovisual equipment, and complete privacy, where you can welcome your guests or organize a business meeting.Not AvailableNot Available

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Not Available

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

We have elegant Magnified rooms.

Classic King

  • Max. number of persons: 3
  • Area: From 34m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
Accessible room

Classic Twin

  • Max. number of persons: 3
  • Area: From 34m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
Accessible room

Classic 3 Single Beds

  • Max. number of persons: 3
  • Area: From 34m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

Classic 4 Single Beds

  • Max. number of persons: 4
  • Area: From 34m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Classic King Part Haram View

  • Max. number of persons: 3
  • Area: From 34m²
  • High speed internet
  • Coffee/tea making facilities

Classic Twin Part Haram View

  • Max. number of persons: 3
  • Area: From 34m²
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Classic 3 Beds Part Haram View

  • Max. number of persons: 3
  • Area: From 34m²
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Classic 4 Beds Part Haram View

  • Max. number of persons: 4
  • Area: From 34m²
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Classic King Part Kaaba View

  • Max. number of persons: 3
  • Area: From 34m²
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Classic Twin Part Kaaba View

  • Max. number of persons: 3
  • Area: From 34m²
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Classic 3 Beds Part Kaaba View

  • Max. number of persons: 3
  • Area: From 34m²
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Classic 4 Beds Part Kaaba View

  • Max. number of persons: 4
  • Area: From 34m²
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Suite King

  • Max. number of persons: 3
  • Area: From 57m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Suite Twin

  • Max. number of persons: 3
  • Area: From 57m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Suite King Part Haram View

  • Max. number of persons: 3
  • Area: From 57m²
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Suite Twin Part Haram View

  • Max. number of persons: 3
  • Area: From 57m²
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Suite King Part Kaaba View

  • Max. number of persons: 3
  • Area: From 57m²
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

Royal Suite

  • Max. number of persons: 4
  • Area: From 150m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Family Connecting Rooms

  • Max. number of persons: 4
  • Area: From 57m²
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Suite 4 Single Beds

  • Max. number of persons: 4
  • Area: From 57m²
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

AL NASIM RESTAURANT

Type of cuisine: International

One of two main dining restaurants. Located on P13 floor for up to 300 guests, offering International Cuisine.

HAJAR RESTAURANT

Type of cuisine: International

One of two buffet venues, serves breakfast, lunch and dinner buffets, and specialises in both intimate dining and group events.

AL FIRDAOUS RESTAURANT

Type of cuisine: International

One of two buffet venues, serves breakfast, lunch and dinner buffets, and specialises in both intimate dining and group events.

AL NAIM RESTAURANT

Type of cuisine: International

Multipurpose restaurant, located on P12 floor. Features international cuisine, and specialises in both intimate dining and group events.

AL DIWAN TEA LOUNGE

Photo non contractuelle / Strictly non binding

Located in the lobby and it is the perfect place to enjoy gourmet teas, coffees, a variety of fine cakes, ice cream and pizza.

Our guest reviews for
Mövenpick Makkah

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,520 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,706 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fantastic

Customer review rating 4.3/5

Kenza Families - 28/03/2020 Confirmed reviews ALL

Staff and SouprAllah the Kaaba view

Customer review rating 4.3/5

Anonymous Families - 25/03/2020 Confirmed reviews ALL

Very good stuff especially those in the second restaurant

awesome

Customer review rating 4.3/5

Mohamed A. Friends - 21/03/2020 Confirmed reviews ALL

:It was pretty good, and we spent very nice days there. I hope we will be able again to join.

Well located ..good stay

Customer review rating 4.3/5

Hanan A. Families - 20/03/2020 Confirmed reviews ALL

Very near to el haram ..clean rooms with partial kabaa view..small room for four persons..walls not sealed you can here persons talking in next room

Customer review rating 4.3/5

Tahir Families - 20/03/2020 Confirmed reviews ALL

Rooms weren't at standard as the same ratings hotel in everywhere else I could hear people talking in their rooms on both sides of my room even whispering can be heard I'm sorry I wouldn't recommend any one to stay in this hotel

Good location

Customer review rating 4.3/5

Aminu I. S. Solo - 18/03/2020 Confirmed reviews ALL

People was so kind in this hotel.

Dear Guest, Thank you for your stay and your time by providing us with your valuable feedback. It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further. Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits. Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah

Good Stay

Customer review rating 4.3/5

Wael I. Families - 15/03/2020 Confirmed reviews ALL

Good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah

Well located and clean

Customer review rating 4.3/5

M. I. Solo - 15/03/2020 Confirmed reviews ALL

It was a great experience staying at the hotel suite. It was clean, spacious and absolutely pleasurable. Staff were respectful and understanding. Only drawback: I could get a view of the Haram

ضيفنا العزيز السلام عليكم ورحمة الله وبركاته تقبل الله طاعاتكم ونسعد دائما بوجودكم فى فندق ورزيدنس موفنبيك هاجر مكه . نشكر لكم وقتكم الثمين داعمين فندقكم المفضل بإستكمال الإستبيان وإنه ليسرنا ان نعلم بانكم قد إستمتعتم بطيب الإقامه بفندق ورزيدنس موفنبيك هاجر مكه . نتمنى ونسعد بإستضافتكم وندعوا الله أن تكرر الزياره كرات ومرات . شكرا ولكم منى التحيه احمد الحساوي مدير خدمه العملاء
Customer review rating 4.3/5

Haitham Couples - 13/03/2020 Confirmed reviews ALL

Excellent customer service

Good stay

Customer review rating 4.3/5

S. M. A. S. Couples - 01/03/2020 Confirmed reviews ALL

Everything is in order , reception , house keeping and restaurant are perfect, my profound gratitude to all staff members

Dear Guest, Thank you for taking the time to write such a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah

Great location

Customer review rating 4.3/5

Ebraheem A. A. Families - 25/02/2020 Confirmed reviews ALL

Right across the masjid

Dear Guest, Thank you for sharing your feedback following your most recent stay with us at Mövenpick Hotel Residence Hajar Tower Makkah The team have tried to accommodate your requests and please be assured that we have tried our level best to make your stay most enjoyable however it saddens me to know that during your recent visit you did not experience the usual Mövenpick Hotel Residence Hajar Tower Makkah standard of service that we provide to our guests. In this regard please accept my sincerest apologies, rest assured, your comments have been taken into serious consideration and will be addressed accordingly. While I realize that we cannot undo the experience that you had during your stay, I do hope that you will in due course provide us with another chance to welcome you back to Mövenpick Hotel Residence Hajar Tower Makkah. Kindest regards, A. Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah

Good Stay

Customer review rating 4.3/5

Mohammed B. Families - 23/02/2020 Confirmed reviews ALL

very satisfied , I would only recommend them to change their breakfast Menu because it's very repetitive

ضيفنا العزيز السلام عليكم ورحمة الله وبركاته تقبل الله طاعاتكم ونسعد دائما بوجودكم فى فندق ورزيدنس موفنبيك هاجر مكه . نشكر لكم وقتكم الثمين داعمين فندقكم المفضل بإستكمال الإستبيان وإنه ليسرنا ان نعلم بانكم قد إستمتعتم بطيب الإقامه بفندق ورزيدنس موفنبيك هاجر مكه . نتمنى ونسعد بإستضافتكم وندعوا الله أن تكرر الزياره كرات ومرات . شكرا ولكم منى التحيه احمد الحساوي مدير خدمه العملاء

Excellent location and great stay.

Customer review rating 4.3/5

Umar K. Couples - 22/02/2020 Confirmed reviews ALL

Very friendly staff from reception to dining hall and everyone great team. Especially Aurangzeb and his team and Farhad and his team.

ضيفنا العزيز السلام عليكم ورحمة الله وبركاته تقبل الله طاعاتكم ونسعد دائما بوجودكم فى فندق ورزيدنس موفنبيك هاجر مكه . نشكر لكم وقتكم الثمين داعمين فندقكم المفضل بإستكمال الإستبيان وإنه ليسرنا ان نعلم بانكم قد إستمتعتم بطيب الإقامه بفندق ورزيدنس موفنبيك هاجر مكه . نتمنى ونسعد بإستضافتكم وندعوا الله أن تكرر الزياره كرات ومرات . شكرا ولكم منى التحيه احمد الحساوي مدير خدمه العملاء

Except service, every thing is good

Customer review rating 4.3/5

Mohamedabdelhamed Friends - 22/02/2020 Confirmed reviews ALL

Too late for servings

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah

Great customer service

Customer review rating 4.3/5

Sumera J. Families - 11/02/2020 Confirmed reviews ALL

Customer service is great. Enjoyed our stay.

Excellent location

Customer review rating 4.3/5

Abd R. Families - 11/02/2020 Confirmed reviews ALL

It was a great stay, except few things that bothered... No bathroom slippers were provided, or comb or toothbrush kit as per the 5 star standard. No one answered the call or came to fix the tv. Any ways reception staff and cleaning staff were v polite. Breakfast ok.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah

Well located

Customer review rating 4.3/5

Safaa A. Business - 10/02/2020 Confirmed reviews ALL

Great and satisfying

Dear Guest, Thank you for your stay and your time by providing us with your valuable feedback. It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further. Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits. Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah

Great location, poor service

Customer review rating 4.3/5

Muhammad A. Solo - 09/02/2020 Confirmed reviews ALL

Was checkin into single bed after i booked and paid for King bed. Was not impressed as i had to fight and argue to provide me the room i booked. Been a long time member and was not expecting to be downgrades.

Dear Muhammad A., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel And Residences Hajar Tower Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.please note that your room was upgrade to suite room that is no downgrade Sincerely, Ahmed Al Hasawi

Enjoyed my stay

Customer review rating 4.3/5

M. S. Solo - 09/02/2020 Confirmed reviews ALL

The front desk employee succeeded in upgrading my reservation through a misunderstanding. I was asking for an extra night and instead of clearly stating that I can not get an extra night, he started talking about the upgraded room. This gave m the wrong impression that if I upgrade I can get an extra night. After I agreed to upgrade, he stated that I can not get the extra night.

Comfortable stay

Customer review rating 4.3/5

Sadek M. Families - 09/02/2020 Confirmed reviews ALL

Excellent service

Dear Guest, Thank you for taking the time to write such a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah
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