Customer review rating (ALL Rating)
4.4/5
2,548 reviews
Mövenpick Makkah
P O Box 17700 Abraj Al Bait, Makkah 21955, Near King Abdul Aziz
21955 MAKKAH
Saudi Arabia
GPS:21.419114, 39.824608
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Shopping centre/mall
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One of two buffet venues, serves breakfast, lunch and dinner buffets, and specialises in both intimate dining and group events.
Multipurpose restaurant, located on P12 floor. Features international cuisine, and specialises in both intimate dining and group events.
One of two main dining restaurants. Located on P13 floor for up to 300 guests, offering International Cuisine.
One of two buffet venues, serves breakfast, lunch and dinner buffets, and specialises in both intimate dining and group events.
Located in the lobby and it is the perfect place to enjoy gourmet teas, coffees, a variety of fine cakes, ice cream and pizza.
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A great location just steps from the holy Kaaba, make our 5-star rooms and suites at Mövenpick Hotel & Residences Hajar Tower Makkah a popular accommodation choice for Makkah pilgrims. Our 1,027 air-conditioned rooms have magnificent views We have 92 Classic Rooms, 125 Deluxe Suites and four Royal Suites with oriental designs and furnishings, spread over 31 floors. All rooms feature an LCD TV with more than 80 international channels, complimentary WiFi Internet access, in-room safe
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ALL Rating
Restaurant
Customer review rating 3.5/5
Mohamed S. Families - Confirmed reviews ALL
Dear Guest, The team have tried to accommodate your requests and please be assured that we have tried our level best to make your stay most enjoyable however it saddens me to know that during your recent visit you did not experience the usual Mövenpick Hotel Residence Hajar Tower Makkah standard of service that we provide to our guests. In this regard please accept my sincerest apologies, rest assured, your comments have been taken into serious consideration and will be addressed accordingly. While I realize that we cannot undo the experience that you had during your stay, I do hope that you will in due course provide us with another chance to welcome you back to Mövenpick Hotel Residence Hajar Tower Makkah. Kindest regards, Ahmed Al Hasawi Front Office Manager Mövenpick Hotel Residences Hajar Tower Makkah
Well located
Customer review rating 2.0/5
Sami A. Families - Confirmed reviews ALL
Dear Guest, The team have tried to accommodate your requests and please be assured that we have tried our level best to make your stay most enjoyable however it saddens me to know that during your recent visit you did not experience the usual Mövenpick Hotel Residence Hajar Tower Makkah standard of service that we provide to our guests. In this regard please accept my sincerest apologies, rest assured, your comments have been taken into serious consideration and will be addressed accordingly. While I realize that we cannot undo the experience that you had during your stay, I do hope that you will in due course provide us with another chance to welcome you back to Mövenpick Hotel Residence Hajar Tower Makkah. Kindest regards, Ahmed Al Hasawi Front Office Manager Mövenpick Hotel Residences Hajar Tower Makkah
Umroh
TripAdvisor rating 5.0/5
azhara161 Families - TripAdvisor review
good stay
Customer review rating 4.0/5
Hina Families - Confirmed reviews ALL
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Al Hasawi Front Office Manager Mövenpick Hotel Residences Hajar Tower Makkah
Good stay and well located
Customer review rating 4.0/5
Ibrahim A. Friends - Confirmed reviews ALL
Dear Guest, Thank you for your stay and your time by providing us with your valuable feedback. It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further. Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits. Sincerely yours, Ahmed Al Hasawi Front Office Manager Mövenpick Hotel Residences Hajar Tower Makkah
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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