Mövenpick El Gouna

Mövenpick El Gouna 5 stars

Customer review rating (ALL Rating) 4.3/5 1,223 reviews

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Hotel extras

  • Directly on the Red Sea

  • Spacious rooms

  • Spa

  • Large variety of water sports

  • Environmentally-friendly resort

ALLSAFE approved hotel

Hotel location

Mövenpick El Gouna

El Gouna, Red Sea, Po Box 72
84511 Hurghada
Egypt

GPS:27.39505, 33.685194

Telephone +20 65 3544501

Fax +20 65 3545160

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our luxury rooms and suites at Mövenpick Resort & Spa El Gouna are situated in seven separate clusters, giving a feeling of privacy and comfort at all times. All our spacious rooms have balconies or terraces and fabulous views over Classic Garden View Rooms have easy access to the pools, Deluxe Rooms feature an innovative design and Deluxe Sea View Suites are decadent havens. Families are perfectly comfortable in our Family Lagoon View Rooms and two-bedroom Family Sea View Suite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,223 reviews

TripAdvisor Rating  4.5/5  4,900 reviews

Nice big resort

TripAdvisor rating 3.0/5

Tarekmajzoub Families - TripAdvisor review

Arrival was smooth reception was corporative and supported us we got room 3223 it was duplex type in general it’s ok the view was lagoon view ( wished they had Nessepresso machine sun rooms ) beach is nice morning and noon time better than lagoons for sure pools were ok just the only negative was the towels that we have to deliver back and it’s locations where some how far ( the kiosks of collections )0 Pools are ok an si liked that they had more than options for kids Evening time at get had like a theatre where they had fire shows belly dancing and dancing for all hotel residents which was nice the location is cool Greenish in resort nice and very where Breakfast was ok and good variety ( May be for both breakfast and dinner the missing was the exotic fruits and higher quality fruits ) May be sweets chef could be better it’s is a good variety but not that taste Same applies on croissants but the rest ok I’m general resort looked good and nice big enough and the beach was ok Wished they had feather pillows ?, and sure more shower amenities but they support when uour request

Dear Tarek, Thank you very much for your visit and for sharing your experience with other travellers here on this platform. We are happy to read that you had an enjoyable stay with us and that you left the hotel with a positive impression. We are looking forward to welcoming you very soon for another visit. With best regards Brigitte Gobran Marketing Communications Manager

Nice staff and good service all in all

Customer review rating 4.0/5

Mohamad T. M. Families - Confirmed reviews ALL

The hotel staff within the available facilities doing there best to insure customer being happy hotel garden looks nice beach could be better pools are ok though the issue of towels little tiredfull food in general ok there is variety can be higher in terms of taste and grade specially fruits and sweets I can mention tarek from main restaurants and Ahmad at reception they r v supportive

Dear Mohamad and Marwa , Thank you very much for taking the time to complete our online survey following your recent stay with us at Mövenpick Resort & Spa El Gouna. We appreciate your comments and rating and we are pleased to learn of your impression about the hotel and that you’ve enjoyed your stay. Your constructive feedback is of upmost importance as it gives us the opportunity to detect our strength and weaknesses as we always strive to improve our services and facilities. Please do not hesitate to contact us if you have any further comments or should you plan another visit to our hotel. We would certainly be happy to welcome you back once again at Mövenpick Resort & Spa El Gouna. With best regards, Brigitte Gobran Marketing Communications Manager

Mövenpick El Gouna

TripAdvisor rating 5.0/5

12345Ag Families - TripAdvisor review

During our stay at the Mövenpick hotel we had an medical emergency. Luckily we had Dr. Hany who helped us immediately. He was very kind and helpful and a real professional is his job. We are very glad he helped us so we could enjoy the rest of our stay.

Dear Valued Guest, Thank you for choosing our hotel for your stay in El Gouna and for sharing your impressions. We hope that you had a wonderful stay, despite your health issues. It gives us great satisfaction to know, that you have felt well taken care of by our resident doctor. Dr. Hany and we will certainly inform him about your positive impression. We hope to be able to welcome you back in the near future. In the meantime, please accept our best wishes for good health. Best regards Brigitte Gobran Marketing Communications Manager

Not in Sync with Accor group policies

Customer review rating 2.0/5

Yaman A. S. Friends - Confirmed reviews ALL

As diamond member, I am entitled for free drinks voucher , I did not get I am entitled for 30% discount of all drinks and food and I did not get any I need to a reply from Accor about it and refund of my 30% discount of food and drinks

Dear Mr Abosaleh, Mr Nagy Thank you for taking the time to tell us about your experience following your stay at Movenpick Resort & Spa El Gouna. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies on behalf of the management and the entire team. We always strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As Accor Diamond member, you are entitled to receive a complimentary welcome drink, by redeeming the voucher included in your key card holder. I regret, that this was not communicated properly upon arrival, hence, keeping you from this benefit. However, we will gladly offer 2 drink vouchers should you visit our hotel once again in the future. The list of benefits for Diamond membership can be found on the Accor website: https://all.accor.com/loyalty-program/cards-status-benefits-details/index.en.shtml Rest assured, that we are fully in line with ALL Accor Live Limitless program and did not by any means intend to deprive you of any benefits, which you are rightfully entitled as a valued Accor Diamond member. We appreciate your sharing your feedback and thank you for your understanding and we truly hope that you will give us the opportunity to welcome you back once again at Movenpick Resort & Spa El Gouna or any Accor Hotel worldwide. Sincerely, Brigitte Gobran Marketing Communications Manage

Good stay

Customer review rating 4.5/5

Mattia F. Couples - Confirmed reviews ALL

All was good. Service, location etc

Dear Mr/Ms F. / Ruiz, We very much appreciate your feedback regarding your stay at Mövenpick Resort & Spa El Gouna. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service, as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Brigitte Gobran Marketing Communications Manager

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Other web-users rate our hotel

  • 476 reviews 9/10 Location
  • 814 reviews 8.1/10 Room
  • 1,253 reviews 8.3/10 Service
  • 33 reviews 6.5/10 WiFi
  • 415 reviews 8.7/10 Cleanliness
  • 143 reviews 8.5/10 Breakfast
  • 143 reviews 5.4/10 Value

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