Mövenpick Yanbu 5 stars

Customer review rating 3.8/5 1,134 reviews

ALLSAFE approved hotel

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Mövenpick Yanbu
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+ 22 Services

Hotel extras

  • The only 5-Star Hotel and Resort in Yanbu

  • Family Choice - "Families love the kids pool in this hotel"

  • Biggest Conference Halls in Yanbu

  • The Variety of Accommodations

  • Infinity Swimming Pool (Men and Children Only)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Gift shop/newspaper shopPaying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Volley ball facilities
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Business centre
  • Copy/print service availablePaying

Hotel location

Mövenpick Yanbu

Al Mahar Island
Royal Commission
41912 yanbu
saudi arabia

Tel: +96643933333

Fax: (+966)4/3920245

Check-in from 14h00

Check out up to 12h00

GPS :23.993624, 38.189764

Your meetings and events

Mövenpick Hotel & Resort Yanbu serves as the ideal place for conferences and banqueting without sacrificing comfort and elegance. The hotel boasts 6 conference rooms equipped with cutting-edge audiovisual technology and state-of-the-art communication.Enabling them to address any meeting requirements and furnished with the smartness and elegance your attendees expect. The banqueting facilities are designed for up to 1000 guests.

Room descriptions and layouts

7 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Mövenpick Hotel & Resort Yanbu boast 6 conference rooms equipped with cutting-edge AV equip.

  • Screen

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Deluxe King

Accessible room
  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe King Sea View

Accessible room
  • Max. number of persons: 2
  • Area: From 36 m² / 388 sq ft
  • Views: Sea side *

* Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Twin

Accessible room
  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Twin Sea View

Accessible room
  • Max. number of persons: 2
  • Area: From 36 m² / 388 sq ft
  • Views: Sea side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

10DER STEAKHOUSE

Type of cuisine: Gourmet

Saddle up and prepare your taste buds for a gastronomic ride. Indulge in the best prime cuts in town and enjoy the unique and classic atmosphere of our newly opened '10der Steakhouse'.

RADWA

Type of cuisine: International

All-day dining restaurant with its open show cooking island offers local as well as international specialties.

TEA LEAVES CAFE

Type of cuisine: Cafe

A tranquil café lounge to relax and enjoy a variety of hot and cold drinks and tasty snacks.

Our guest reviews for
Mövenpick Yanbu

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,134 reviews

tripadvisor

TripAdvisor Rating 3.5/5

504 reviews

Bad hygiene, bad services , terrible room service quality

Customer review rating 1.5/5

Khalid Couples - 14/02/2021 Confirmed reviews ALL

The carpet in the floors corridors are very old and misplaced The room TV is very small with no internet connection to watch Netflix and YouTube. The room smell bad, as the previous guest was a smoker The mini fridge smells very very bad as someone has store fresh fish or shrimps in it.

Quite

Customer review rating 3.5/5

Anonymous Couples - 06/02/2021 Confirmed reviews ALL

The bad smell in the room is inconvenient and the hotel interns is not matching with 5 stars rating.

Dear Mr. Mohammed, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department and remedial action has been taken to avoid further re-occurrence. Look forward to welcome back to you in our hotel in the near future.

Relatively good stay

Customer review rating 4.0/5

Furqan Couples - 04/02/2021 Confirmed reviews ALL

It was a good stay. The room cleaner especially made it very nice. However, the beach or pool was not accessible by my wife and this is not acceptable. You need to have a beach or pool area for women or allocate specific timing for them.

Dear Mr. Furgan, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department and remedial action has been taken to avoid further re-occurrence. Look forward to welcome back to you in our hotel in the near future.

Nice view

Customer review rating 4.5/5

Ahmad A. Families - 03/02/2021 Confirmed reviews ALL

It was great

Dear Mr. Ahmed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

nice staff

Customer review rating 4.0/5

Anonymous Business - 29/01/2021 Confirmed reviews ALL

a place i visit regularly for years One issues : they did not credit All rewards program points although i asked. They only offer a free drink voucher

Peaceful time

Customer review rating 4.0/5

Mohammad N. Families - 25/01/2021 Confirmed reviews ALL

My family and I had a good stay at the Resort and looking forward to come back in the near future.

Dear Mr. Mohammed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Bad stay

Customer review rating 2.0/5

Mohammed A. Couples - 18/01/2021 Confirmed reviews ALL

1- the beach was very small 2- the total price was too expensive compared by the surfaces and furnitures of the room. 3- many times when I ask the reception water or some thing they take very long time to bring! One time I waited for more than 30 min!

Dear Mr. Mohammed, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department and remedial action has been taken to avoid further re-occurrence. Look forward to welcome back to you in our hotel in the near future.

well located

Customer review rating 3.5/5

Noura Solo - 17/01/2021 Confirmed reviews ALL

The staff is so friendly

Dear Ms. Noura, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excellent resort

Customer review rating 5.0/5

Saud A. Families - 17/01/2021 Confirmed reviews ALL

Great place clean courteous

Dear Mr. Saud Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Very Bad Experience with Reception Staff

TripAdvisor rating 3.0/5

Kutbi-r 12/01/2021 TripAdvisor review

The hotel environment is nice and luxuries. something that deserve the high priced rate compared to other hotels in the area. But the staff communication and the way they handle guests issues is unprofessional. The employee didn't have the right information about the gusts offers and promotion. although I let them know that I have a 15% discount by my membership. They insisted that I only have 10% (The girl showed unwillingness to listen and was agitated because as I believe she worked double shifts against here will). After couple of days of negotiation back and forth with the managers and supervisors. I paid to extend my stay at the wrong rate. Later, I found a way to show them the right discount and finally they agree after they discussed it with the manager in-charge and admit that was a mistake from there part. I asked the manager in-charge to compensate me for the unprofessionalism and bad experience I have to go through to prove. So he sent a fruit basket to my room (not what I expected from a hotel with high rank and status). In conclusion, Hotel place, architecture, design, and atmosphere is very nice and luxuries, but customer care staff and user experience is very low and unprofessional.

Location not utilised

Customer review rating 3.5/5

Anonymous Families - 10/01/2021 Confirmed reviews ALL

The hotel is not refurbished and service cleaning is not organised by schedule and one has to call for that and one day did not even come to clean The use of the villas on the sea cannot use the beach No hot water Staff at reception doing their best but need more training Did not feel the effects of the management which jesns no enough supervision and attendance The gate people are doing their work well with COVID 19

Dear Mr. Fahad Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department and remedial action has been taken to avoid further re-occurrence. Look forward to welcome back to you in our hotel in the near future.
Customer review rating 0.5/5

Anonymous Families - 09/01/2021 Confirmed reviews ALL

The worst hotel i have ever rent ! Next time in Yanbu i will rather stay on 2 star apartments

Not bad stay

Customer review rating 3.5/5

Abdulmalik B. Families - 07/01/2021 Confirmed reviews ALL

Good facility, but the operation team need more training to achieve the 5 star service quality. And the restaurant and coffee certainly require a huge improvement, it was the worst thing on my stay and experience. To sum up, it was a nice visit and i hope when i come again i see improvement on my notes.

Dear Mr. Abdulmalik, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department and remedial action has been taken to avoid further re-occurrence. Look forward to welcome back to you in our hotel in the near future.

Well located hotel

Customer review rating 2.5/5

Noureddine D. Families - 05/01/2021 Confirmed reviews ALL

Dear, I have booked and paid for 2 nights but I cancelled the second night and was promised by your staff to get the refund within 48 hrs but I still have not received anything yet. When I try to contact no there is no response. Reservation number: JWXHBGMV and Cancellation number: 6943. Please your support to resolve this at the earliest.

Good stay

Customer review rating 4.0/5

Abdullah A. S. Couples - 05/01/2021 Confirmed reviews ALL

Good stay but I have some notes TV is very small and some noyes during stuff be in the line between rooms Otherwise everything is ok

Dear Mr. Abdullah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good stay

Customer review rating 4.0/5

R. R. Families - 29/12/2020 Confirmed reviews ALL

Excellent sruff. Good hotel. High price.

Dear Mr. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Pure relaxation

Customer review rating 5.0/5

Nabil A. Families - 29/12/2020 Confirmed reviews ALL

The apartment right in front of the beach provides a pure relaxation. The housekeeping was excellent, front desk was welcoming, friendly and efficient, and the security at the gate was polite.

Dear Mr. Nabil, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

goood

Customer review rating 5.0/5

Anonymous Business - 27/12/2020 Confirmed reviews ALL

nice

Dear Mr. Mohammed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

A lot of noisy and the room didn’t match my expectations

Customer review rating 3.0/5

Ibrahim S. A. J. Couples - 26/12/2020 Confirmed reviews ALL

A lot of noisy and the room didn’t match my expectations

Neither

Customer review rating 3.5/5

Basheer Couples - 17/12/2020 Confirmed reviews ALL

Some little things make u lose too many stars

Dear Mr. H., Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department. Sincerely,

Our most recent 20 reviews

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