Mövenpick Yanbu 3 stars

Customer review rating 3.8/5 1,167 reviews

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Mövenpick Yanbu
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+ 16 Services

Hotel extras

  • The only 5-Star Hotel and Resort in Yanbu

  • Family Choice - "Families love the kids pool in this hotel"

  • Biggest Conference Halls in Yanbu

  • The Variety of Accommodations

  • Infinity Swimming Pool (Men and Children Only)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Gift shop/newspaper shop Paying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Volley ball facilities
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Business centre
  • Copy/print service available Paying

Hotel location

Mövenpick Yanbu

Al Mahar Island
Royal Commission
41912 yanbu
saudi arabia

Tel: +96643933333

Fax: (+966)4/3920245

Check-in from 14h00

Check out up to 12h00

GPS :23.993624, 38.189764

Your meetings and events

Mövenpick Hotel & Resort Yanbu serves as the ideal place for conferences and banqueting without sacrificing comfort and elegance. The hotel boasts 6 conference rooms equipped with cutting-edge audiovisual technology and state-of-the-art communication.Enabling them to address any meeting requirements and furnished with the smartness and elegance your attendees expect. The banqueting facilities are designed for up to 1000 guests.

Room descriptions and layouts

7 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Mövenpick Hotel & Resort Yanbu boast 6 conference rooms equipped with cutting-edge AV equip.

  • Screen

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Deluxe King

Accessible room
  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe King Sea View

Accessible room
  • Max. number of persons: 2
  • Area: From 36 m² / 388 sq ft
  • Views: Sea side *

Subject to availability

  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Twin

Accessible room
  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Twin Sea View

Accessible room
  • Max. number of persons: 2
  • Area: From 36 m² / 388 sq ft
  • Views: Sea side *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

10DER STEAKHOUSE

Type of cuisine: Gourmet

Saddle up and prepare your taste buds for a gastronomic ride. Indulge in the best prime cuts in town and enjoy the unique and classic atmosphere of our newly opened '10der Steakhouse'.

TEA LEAVES CAFE

Type of cuisine: Cafe

A tranquil café lounge to relax and enjoy a variety of hot and cold drinks and tasty snacks.

RADWA

Type of cuisine: International

All-day dining restaurant with its open show cooking island offers local as well as international specialties.

Our guest reviews for
Mövenpick Yanbu

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,167 reviews

tripadvisor

TripAdvisor Rating 3.5/5

509 reviews

nothing extra

Customer review rating 2.5/5

Othman K. Business - 12/06/2021 Confirmed reviews ALL

Very bad restaurant, neither the taste is good nor the service. The reception in the restaurant was very lousy, there is no one to serve at the table, the adjacent table remained dirty for one hour...etc.

Dear Mr. Othman k., Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department. Look forward to welcome back to you in our hotel in the near future

Was nice stay

Customer review rating 3.5/5

Khaled Families - 07/06/2021 Confirmed reviews ALL

It was good place in nice location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay .Hope to see you again very soon. Sincerely,

Need to improve the service & renovation the room

Customer review rating 3.0/5

Mohammed A. Families - 31/05/2021 Confirmed reviews ALL

Housekeeping very poor Room Service very slow The room with very old furniture

good stay

Customer review rating 3.5/5

Mohamed N. Families - 23/05/2021 Confirmed reviews ALL

very good

Dear Mr. Mohammed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good stay

Customer review rating 4.5/5

Abd E. H. Families - 21/05/2021 Confirmed reviews ALL

Good

Dear Mr. Abdulrahman, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good stay except the beach need a lot of enhancement

Customer review rating 3.5/5

Mohamed N. Families - 21/05/2021 Confirmed reviews ALL

The hotel is very clean and luxurious, the staff was very friendly and professional, the room is very clean with a side view you can see the sea and the pool was clean and large. The only problem the beach was very bad, no sand, a lot of rocks, not clean full of plastic bottles between the rocks, you cannot swim, another problem the beach is very short. Also adding any activity will be a great addition like riding bikes, air hooky, Ping Pong.

Dear Mr. Mohamed, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department and remedial action has been taken to avoid further re-occurrence. Look forward to welcome back to you in our hotel in the near future.
Customer review rating 3.5/5

Anonymous Couples - 20/05/2021 Confirmed reviews ALL

hotel is beautiful and well located, pity about the breakfast, sent the bread basket back twice and came back hard each time, bread was not fresh at all, rooms are clean and neat

Dear Mr. Andrew, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department and remedial action has been taken to avoid further re-occurrence. Look forward to welcome back to you in our hotel in the near future.

Excellent Extended Stay

Customer review rating 5.0/5

Bart J. Business - 13/05/2021 Confirmed reviews ALL

Immaculate grounds, great room, and excellent customer service. I would like to specifically recognize Ms. Afrah, Ms. Asma, Ms. Fayza, Ms. Afnan as well as Ms. Ayat and Ms. Asrar, for providing superb customer service throughout our stay: from reservation service, resolving our logistical issues with check in and check out (our arrival and departure times were very irregular) and providing information about Yanbu and vicinity. Also, the housekeeping team on the 3rd floor, who serviced our rooms and who provided us with mascots made out of towels (which we have never seen in a hotel before! but which definitely made our stay so much more memorable). And to all staff and management of Movenpick hotel in Yanbu - thank you! I hope to stay there again, and experience your hospitality once more.

Dear Mr. J., We sincerely thank you for your wonderful comments. I was very pleased to read you enjoyed the overall experience to such extent. My team and I thank you once again and expect to welcome you back to the hotel on your next visit.

Awesome Stay

Customer review rating 5.0/5

Fahad A. Families - 01/05/2021 Confirmed reviews ALL

The stay was awesome during the ch/in and ch/out all the receptionists were friendly , professional and smiling. Many thanks to you guys. Mr Fadi was great and the lady in the reception who asked my daughter’s health was very compassionate really appreciated it. I don’t know her name but it was around 3:30 pm to 5pm. It means a lot to me. اشكر الآخوة والأخوات الي في الاستقبال تعاملهم كان مميز ماشاء الله ، الله يعطيكم الصحة والعافية استمروا ع تميزكم. الأستاذ فادي م قصر الله يعطيه العافية

Dear Mr, Fahad Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Hope to see you again very soon. Sincerely,

The stay was fair

Customer review rating 3.0/5

Yasmin Solo - 23/04/2021 Confirmed reviews ALL

Upon entering the grounds of the hotel, there was no one there to greet the customers. My Uber driver thought that was not the entrance because there was no one outside at the valet stand. I've been to the hotel before and told him that was the front door but he didn't believe me and just kept driving around. He eventually came back to the door and let me out. The area in front of the door is rough cobblestone which makes it very difficult to pull your suitcase. So I had to pick up my suitcase, duffle bag, and purse and carry them to the door. Halfway to the door, some random employee happened to walk by and offered to carry my suitcase for me. Upon entering the lobby, I noticed that it was very dark. There were no lights on. Check-in was smooth enough. I had prepaid online. My room cleanliness was up to standard. The air conditioning unit however was a bit noisy. The remote control to the television was not working properly. I utilized the Whatsapp messenger that was provided to me if I needed any assistance to ask for someone to come fix my TV. 6 hours later I got a reply. It was 11pm by then and I replied back that I was in the bed already. There was no follow-up the next day. The servers at breakfast were very attentive and the offerings were nice. It’s still disappointing that women are not allowed to use the pool or beach for swimming. Check-out was efficient.

Dear Ms. Yasmin, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department and remedial action has been taken to avoid further re-occurrence. Look forward to welcome back to you in our hotel in the near future.
Customer review rating 5.0/5

Abdulmojeb A. Couples - 17/04/2021 Confirmed reviews ALL

The hotel representatives (Hussain Barnawi & Farah) were more than helpful, friendly and kind to go above and beyond their duties. I asked for suggestions of things to do in Yanbu while it’s my first time in here and I was provided with a list of things to do and The list was detailed and very informative. Truly, I enjoyed my time to the max because of the kind people who work for this organization. The room is decent and clean, the hotel has plenty of parking, the outdoor pool is very nice, the landscape and overall vibe is great. I would recommend to stay here and enjoy couple of days to relax and enjoy their great services.

Dear Mr. Abdulmojeb, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the service has been provided by our employees. Hope to see you again very soon. Sincerely,

My experience

TripAdvisor rating 3.0/5

kalrajhi2021 11/04/2021 TripAdvisor review

1. Sea is not suitable for swimming. They could make sandy area or a platform to access sea in a better way. 2.They don’t allow women to swim, and yet they don’t provide a substitute!. 3. Zero sea activities. So I won’t repeat my visit.

Perfect for relaxing time

Customer review rating 4.5/5

Mohammad B. Solo - 03/04/2021 Confirmed reviews ALL

Everything was perfect, from the welcoming attitude, the well designed spacious room, view, food,

Dear Mr. Mohammed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Need to improve!

Customer review rating 1.5/5

Abdulkarim A. Friends - 29/03/2021 Confirmed reviews ALL

I believe the hotel did not met my expectations at all, at the price and from Mövenpick I expect at least good front desk service! the room when we check in was noisey and we had to call the enginer and it took them an hour to solve the noisey AC .. yet no one called from front desk to verify if the problem was addressed! The 2nd day we could not stand the matters and infomed the front desk and they said this is what we have and there are no other option. The third day was the worst where my friend could not stand the hotel and left, I communicate this is the front desk, Asmaa was the one who I mean here, and she did not care and just offer a king size bed. After I tired to explain that she is not supported she offered the same room but with balcony and said I have to pay 300+ for this upgrade! She was rude and I made it clear that I am not happy with here service and left to move the room. I thought her colleague, which she came couple of times during our chat and whisper to her about something!! Would be professional and would suggest to apologize or at least at worst to check if I like the new room! NO ONE CARE .. the only reason I give it 3 is the restaurant staff at the dinner buffet, breakfast and the pool were so nice and wanted to service to the best level ..

Customer review rating 3.5/5

Ilyas R. Solo - 26/03/2021 Confirmed reviews ALL

The pool was dirty, dead flies and wasps floating

Dear Mr. Ilyas, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department and remedial action has been taken to avoid further re-occurrence. Look forward to welcome back to you in our hotel in the near future.

5 star prices for a 2 star hotel

TripAdvisor rating 2.0/5

74mishali81 24/03/2021 TripAdvisor review

Tiny tv in rooms, no soundproofing, and slow service to the rooms. "Fine dining" restaurant closed, and "buffet" restaurant open but no buffet. Only half the items in the menu are being served and food badly cooked. Total waste of money.

Not the best place for new married couple

Customer review rating 1.5/5

Hamad A. Couples - 10/03/2021 Confirmed reviews ALL

Not the best place for new married couple. Poor management Highly priced for the provided services Booking website offered me an upgrade, which was declined by the hotel

السيد/ حمد.. أود ان اشكركم على ملاحظاتكم البناءة. نود ان نوجه عنايتكم انه تم التدقيق فى الملاحظات الخاصة بكم و ارسالها لمديرى الأقسام المعنية لكى نتفادى حدوثها خلال زيارتكم القادمة. املين ان نرحب بكم مجددا فى فندقنا قريبا. لكم جزيل الشكر

bad surprise from Mövenpick Hotel !!!

Customer review rating 1.0/5

Tariq A. A. Business - 07/03/2021 Confirmed reviews ALL

Certainly the bad service I received is not at all equal to the material value that I paid, and that was a surprise to me, as this was not the first time I stayed in this hotel, but it will definitely be the last.

السيد/ طارق.. أود ان اشكركم على ملاحظاتكم البناءة. نود ان نوجه عنايتكم انه تم التدقيق فى الملاحظات الخاصة بكم و ارسالها لمديرى الأقسام المعنية لكى نتفادى حدوثها خلال زيارتكم القادمة. املين ان نرحب بكم مجددا فى فندقنا قريبا. لكم جزيل الشكر

Bad hygiene, bad services , terrible room service quality

Customer review rating 1.5/5

Khalid Couples - 14/02/2021 Confirmed reviews ALL

The carpet in the floors corridors are very old and misplaced The room TV is very small with no internet connection to watch Netflix and YouTube. The room smell bad, as the previous guest was a smoker The mini fridge smells very very bad as someone has store fresh fish or shrimps in it.

Quite

Customer review rating 3.5/5

Anonymous Couples - 06/02/2021 Confirmed reviews ALL

The bad smell in the room is inconvenient and the hotel interns is not matching with 5 stars rating.

Dear Mr. Mohammed, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. Your comments has been noted well and shared with the concerned department and remedial action has been taken to avoid further re-occurrence. Look forward to welcome back to you in our hotel in the near future.

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