Mercure Penang Beach

Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.1/5 1,235 reviews

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Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Telephone +60 4-371 8888

Fax +60 4-371 8802

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Your meetings and events

Mercure Penang Beach offers 4 multifunctional pillarless meeting and event spaces overlooking the Andaman Sea. Perfect for business functions and special celebrations of up to 500 guests.

Room descriptions and layouts

4 

meeting rooms

From 1 to 500 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Mercure Penang Beach features 220 cosy Non Smoking rooms and a wide variety of room configurations, overlooking the Andaman Sea. Perfect for rest and relaxation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,235 reviews

TripAdvisor Rating  4.0/5  1,534 reviews

Bad stay

Customer review rating 1.5/5

Ruth Families - Confirmed reviews ALL

Booked rooms 403 and 405. Both rooms had faulty safe box. 405 do not have heater and the hair dryer was not working. Unsure why drinking water was placed in the toilet for guest to refill drinking water. It was rather unhygienic to be taking drinking water from the toilet. Welcome drink which we chose to take away was in a really tiny cup. Unsure why larger cups were not prepared for customers who choose to take away. In conclusion, would not come back to Penang Mecure for a second stay if given a choice due to this bad experience.

Excellent Hotel

TripAdvisor rating 5.0/5

carolannem349 Couples - TripAdvisor review

This is our second stay at this hotel whilst visiting Penang from the UK. This time we stayed 9 nights have have not been disappointed. It’s an excellent hotel with excellent staff who are friendly, very helpful and professional. It has a beautiful setting right onto the beach. The amenities are very good, lovely pool and good gym. There is a wide selection for breakfast which is tasty. It’s convenient to Georgetown, around RM18 by Grab taxi, 15-20mins. This hotel is excellent value for money and would definitely recommend it.

comfortable stay

Customer review rating 4.0/5

C. C. F. Solo - Confirmed reviews ALL

Clean & friendly

Dear CHEE F. C., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Izza Marcom & Admin

Good Stay

Customer review rating 4.0/5

Eric T. Friends - Confirmed reviews ALL

The staff is very helpful, friendly, walk extra mile for the customer.

Dear Mr ERIC T., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Izza Marcom & Admin

Good stay

Customer review rating 4.0/5

K. N. A. Families - Confirmed reviews ALL

I have always stayed at Mercure Hotel in Penang and enjoy the ambience..etc. This time we stayed at Room238 (sea view). Everything is good except the mirror in the room needs changing. Met Mr Cheng, the Outlet Manager, helpful and experienced F&B Manager...with good PR & Interpersonal skills. I observed from far that he would work with his stuff carrying used plates cups & saucers. This is good people management. Hope the Management can retain him.

Dear Mr K., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to Mr Cheng and all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Izza Marcom & Admin

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Other web-users rate our hotel

  • 683 reviews 6.4/10 Location
  • 1,141 reviews 7.7/10 Room
  • 766 reviews 6.1/10 Service
  • 15 reviews 5.9/10 WiFi
  • 466 reviews 6.2/10 Cleanliness
  • 402 reviews 8.5/10 Beach
  • 278 reviews 4.8/10 Breakfast
  • 172 reviews 5.2/10 Value

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