Mercure Ferrara

Mercure Ferrara

Customer review rating (ALL Rating) 4.1/5 262 reviews

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Hotel extras

  • Located in the heart of the old town, overlooking Castello Estense

  • Conference rooms for both small and large-scale events

  • Small pets allowed (additional charge)

  • Free WiFi

  • Bicycles available for rent for visiting Ferrara

Hotel location

Mercure Ferrara

Largo Castello 36, Ferrara
44121 Ferrara
Italy

GPS:44.83773, 11.61867

Telephone +39 0532 205048

Fax +39 0532 242372

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RISTORANTE BIG NIGHT Non contractual photo

Chef Diego Bruni's prestigious Big Night restaurant is ready to welcome and delight you with specialties that marry traditional local food with innovative flavors.

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 90 

attendees

  • m / m²
  • ft / sq ft
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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  262 reviews

TripAdvisor Rating  4.0/5  741 reviews

Don’t think will stay again

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

1) dirty rooms lots of dust and broken light bulbs 2) management staff smoking in the lobby coffee shop!!!!!????? Unacceptable 3) got told to park the car along the road and pay the parking meter, upon checkout got told that I could have got at euro 5 a parking ticket to park in designated areas. 4) 2 tables of 1 person each ordered the cappuccino and they give it to the other guest, the staff kept talking between them when I asked about my cappuccino they just smiled and asked if I didn’t get it????!!!! Seriously!!!!!! 5) 3 nights stay only 1 time the room was made. Ect……

Dear Markus R., le critiche sono ben accette se corrispondono al vero. Ma dire che lo staff fuma in luoghi ove è vietato, che le camere non vengono pulite e che non le sono stati caricati i punti non lo è. Nemmeno ci risulta che lei abbia manifestato le sue lamentele allo staff che è sempre disponibile a venire incontro alle esigenze della clientela. Cordiali saluti La Direzione

Great location, dated hotel

Customer review rating 3.5/5

Marco Couples - Confirmed reviews ALL

It was an amazing experience to wake up to the view of the castle. Friendly reception and spacious room. Bathroom very dated, AC didn't work, left windows open overnight and in the morning sound and smell of sewage removal truck woke us up.

last room

Customer review rating 3.0/5

Gianghe Business - Confirmed reviews ALL

the structure, a little old, was overcrowded and the room I received (the last one available) was below Mercure standard

Perfect stay

TripAdvisor rating 5.0/5

Holger D Couples - TripAdvisor review

Good location in the centre of Ferrara. The friendly staff helps to find a parking place; to discover the city a car is not necessary. Very good breakfast and comfortable rooms. We would always choose this hotel again.

Hey Holger, so nice of you! :)

Good hotel near the impressive Castello, well suited for trips in the area BUT why not an entrance sign?

TripAdvisor rating 4.0/5

IWNoordergraaf Solo travel - TripAdvisor review

Hotel Mercure Ferrara is very well located, across the square of the Largo Castello, well worth a visit it is even cooler in there then the scorching temperatures in the open air. I guess that is usual in Italian summers. I stayed for three days and also made some trips with my own car in the area. The Po delta is interesting to explore and nearby (e.g. Porto Garibaldi, ~40 minutes by car) there are good and easily accessible beaches. I also rode to Ravenna, the ancient capital of the Gothic era in Italy, just about one hour away. In Ferrara itself, the old centre is nice to explore and there are even many medieval city walls well preserved or perhhaps restored. The hotel has a good level of service, even a fridge for cold drinks in my room. One remark: if you arrive in the dark, the hotel is not well incidated on street level. Why not a sign, perhaps at the edge of the Castello square where the entrance is? Yes, the name Mercure is on the face higher at the building by you only see that from some distance (and then, you can not drive from Vialo Cavour onto the square since it is one-way. The streets around the hotel are quite a labyrinth as well. Some road signs would have been of great help. For all what further matters, nothing but good about the hotel and the staff. They even managed to cope with a technical key-crisis on the day of my departure to my great satisfaction.

Thank you so so much, have a nice day and I hope another nice stay with us!

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Other web-users rate our hotel

  • 525 reviews 9.2/10 Location
  • 520 reviews 5.9/10 Room
  • 398 reviews 8.5/10 Service
  • 20 reviews 3.7/10 WiFi
  • 236 reviews 7.6/10 Breakfast
  • 134 reviews 5.2/10 Vibe
  • 120 reviews 6/10 Cleanliness
  • 104 reviews 6.6/10 Value

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