Bachleda Luxury Hotel Kraków - MGallery 5 stars

Customer review rating 4.8/5 305 reviews

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Bachleda Luxury Hotel Kraków - MGallery
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+ 17 Services

Hotel extras

  • Discover an oasis of tranquility in the beautifully arranged interiors.

  • Experience the pure luxury.

  • Textures, fragrances, colors make visits to our restaurant unforgettable.

  • Spend time in the heart of Krakow.

  • Enjoy a royal breakfast.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf Paying
  • Tennis Paying
  • Boat excursions (nearby) Paying
  • Bicycles rental (nearby) Paying
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

Bachleda Luxury Hotel Kraków - MGallery

Plac Kossaka 6
31106 krakow
poland

Tel: +48124241100

Fax: (+48)12/4241101

Check-in from 14h00

Check out up to 12h00

  • MDA KRAKOW :  179 JUBLAT

  • By plane

    KRAKOW AIRPORT At 14km / 8.7 miles - Shuttle paying

  • By plane

    KRAKOW BALICE At 14km / 8.7 miles - Shuttle paying

  • By plane

    KRK At 14km / 8.7 miles - Shuttle paying

  • By car

    A4 At 12km / 7.46 miles

  • By train

    KRAKOW GLOWNY At 2.8km / 1.74 miles

GPS :50.0566, 19.9284

Companies

  • ABB 3.7 km / 2.3 mi
  • APTIV 5.1 km / 3.17 mi
  • INTERNATIONAL PAPER 4.2 km / 2.61 mi
  • JACOBS 2.1 km / 1.3 mi
  • QVC 5.3 km / 3.29 mi
  • SHELL OPERATIONS 7.0 km / 4.35 mi

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 50 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Videoconferencing

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our restaurants and bars

GAVI

Type of cuisine: International

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

OPUS LOUNGE BAR

The Opus Lounge Bar is a unique space in a historic vault with elegant armchairs and beautiful fabrics. Connoisseurs can taste specially selected spirits from all corners of the world.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Bachleda Luxury Hotel Kraków - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

305 reviews

tripadvisor

TripAdvisor Rating 5.0/5

129 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great stay

Customer review rating 4.5/5

Kasia Couples - 25/07/2021 Confirmed reviews ALL

Beautiful hotel, great food and professional service

Fantastic experience

Customer review rating 5.0/5

Ineke D. V. Couples - 04/07/2021 Confirmed reviews ALL

After 1,5 years of postponement because of Covid-19 pandemic we came to this hotel and was welcomed like we were "family". Everything was done to make our stay most comfortable. Wonderful staff, team and management. Restaurant GAVI in the hotel was exceptional and the served breakfast excellent. The hotel is situated in the centre about 10 minutes walk to the Market Square and parks. The rooms are spacious, comfortable and clean. We have absolutely nothing to complain about. We really recommend this hotel to visitors who want to stay in a fine Luxury hotel instead of a big hotel chain. Thank you.

Thank you for taking the time to share your experience with us. We are pleased that you have had such a wonderful time in our hotel and enjoyed stay. Every day we do our best to deliver only the highest quality of our services, the more we are pleased with your positive feedback. We have shared your words with our team as your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each Guest a royal stay. We cannot wait (hopefully in less than another 1,5 year) to welcome you back during your next visit to Krakow! Best regards, Krzysztof Sowa, General Manager

very great

Customer review rating 5.0/5

Pawel S. Friends - 29/06/2021 Confirmed reviews ALL

Bachleda Hotel Luxury is very profesional all staff, clean room, great service, amazing place, best swim and fitness for private and comfort, I believe been 15 times in hotel. ✅

Customer review rating 4.5/5

Dorota Couples - 06/06/2021 Confirmed reviews ALL

Super

Dear Dorota, we really appreciate that you have shared your opinion about recent stay at Bachleda Luxury Hotel. Kind regards, Krzysztof Sowa, General Manager

Wanna be glamour

Customer review rating 4.5/5

Grzegorz Couples - 01/06/2021 Confirmed reviews ALL

Not the best value for money but still worth it

Dear Grzegorz, Thank you for taking the time to tell us about your experience at the Bachleda Luxury Hotel. We are sorry that you have not been fully satisfied. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Krzysztof Sowa, General Manager

Wonderful stay!

Customer review rating 5.0/5

Katarzyna Couples - 07/03/2021 Confirmed reviews ALL

It was a short but memorable stay. Great location, beautiful interiors but what matters most - very kind and helpful staff! Thank you! I hope to be back soon :)

Dear Katarzyna, Thank you for your comments regarding your stay. We put a lot of effort do deliver service beyond our Guest expectations, the more we are happy that we made your memorable. Thank you for appreciating our team. It is always a pleasure to receive positive feedback. With pleasure, I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind regards, Krzysztof Sowa, General Manager

amazing hotel and even more amazing staff

Customer review rating 5.0/5

Martine V. B. Business - 23/12/2020 Confirmed reviews ALL

Fantastic stay, arrived in middle of the night, staff were very friendly and helpful. The room was beautiful and breakfast was the best in room breakfast I ever had. Great stay, can highly recommend!

Dear Martine, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and special appreciation for our royal breakfast. We hope to welcome you back soon. Sincerely, Krzysztof Sowa, General Manager

Excellent stay! Great staff

Customer review rating 5.0/5

Anonymous Business - 22/12/2020 Confirmed reviews ALL

The staff was very good, the room was excellent and the bed was great! All in all 10/10

Dear Fethi, Thank you for taking the time to tell us about your experience at the Bachleda Luxury Hotel Kraków - MGallery. We are more than glad that you have enjoyed your stay and you have appreciated our dedicated team. We hope to welcome you back soon! Kind regards, Krzysztof Sowa, General Manager

excellent stay

Customer review rating 5.0/5

Anonymous Business - 09/12/2020 Confirmed reviews ALL

great customer service

Dear Katarzyna, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krzysztof Sowa, General Manager

Surpassed our expectations

Customer review rating 4.5/5

Victor C. Couples - 08/11/2020 Confirmed reviews ALL

Beautiful hotel. Hotel staff excellent service and very attentive and couldn’t be more helpful. Hotel decor was luxurious yet cosy and welcoming. Food was excellent both breakfast and evening meals. Room was clean and tidy and beautifully maintained. We had a wonderful time even during covid lockdown.

Dear Victor, it was a pure pleasure to read such a lovely opinion. We are more than happy that you have enjoyed your stay and had a delicious time at Gavi Restaurant. We hope we will welcome you back in the near future. Kind Resgards, Krzysztof Sowa, General Manager

Good accommodation

Customer review rating 5.0/5

Piotr Couples - 01/11/2020 Confirmed reviews ALL

Excellent environment, perfectly trained staff.

Dear Piotr, thank you for sharing your opinion. Especially we appreciate compliments for our team. We hope we will welcome you back soon. Kind regards, Krzysztof Sowa, General Manager

Wonderful personell in the hotel and restaurant

Customer review rating 5.0/5

Anonymous Couples - 13/10/2020 Confirmed reviews ALL

good taste in the design of the hotel,

Dear Christopher, thank you for sharing your opinion. We are more than glad that you have enjoyed your stay at our hotel. We hope to welcome you back again!

Poor accounting system

Customer review rating 1.5/5

Patrick F. Couples - 23/09/2020 Confirmed reviews ALL

Lovely check in staff, great restaurant and entertainment, nice room and friendly bar staff BUT when I went to get some water from the bar to take to the room I was sent to reception as I had no credit left (they had my AmEx Centurion card on file!) I was asked to go to my room, get the physical card and return to reception for them to make an additional charge, before I could go back to the bar where they called reception to check I could charge two bottles of water to my room. Very poor service - handled badly!

GREAT WELCOMING STAFF COURTEOUS AND RESPONSIVE AT ALL TIMES.

Customer review rating 4.5/5

Alex C. Couples - 19/09/2020 Confirmed reviews ALL

A VERY WELL MANAGED HOTEL IN EVERY RESPECT.

Excellent

Customer review rating 5.0/5

Barbara M. Friends - 24/03/2020 Confirmed reviews ALL

The hotel is amazing and the decor is fantastic. The staff couldn’t do enough. Couldn’t fault anything. The hotel is so clean and the restaurant food was delicious. Will be returning next year

Dear Barbara, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is a pure pleasure to read how much you have enjoyed your stay. Thank you for special compliments for our staff - they put a lot of effort do deliver only the highest quality of services. We are thrilled with your kind words about our Gavi Restaurant Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you next year! Kind Regards, Krzysztof Sowa, General Manager

A uniquely beautiful place. Very attentive staff, good food and homely.

TripAdvisor rating 5.0/5

WooStockholm Couples - 02/07/2019 TripAdvisor review

Bachleda hotel is beautifully decorated. It is seen that every detail must be carefully done. Location is accessible, easy to get to old town and castle. It is quiet. Our room is spacious, clean and homely. Bed is not bad but I have experienced Sofitel bed is normally softer. However it is still comfortable. Staff are very attentive,helpful and polite. They represent the hotel professionally. Food is very good, a good composed menu. The restaurant is stunning but at the same time relaxing and not too formal. This hotel is a destination itself. There is no hesitation to come back.

Good morning, Thank you for the nice opinion about Bachleda Luxury Hotel Krakow MGallery by Sofitel. We were very pleased that you were our Guest. Best regards, General Manager, Krzysztof Sowa

Four days visit

TripAdvisor rating 5.0/5

Nikolma Couples - 26/05/2019 TripAdvisor review

Hotel is brand new and you can feel it. Overall quality was excellent, but some from some of the employees you can see that they are not in good "service mode". If we return to Krakow we will choose the same hotel.

Good morning, Thank you for the nice opinion about Bachleda Luxury Hotel Krakow MGallery by Sofitel. We were very pleased that you were our Guest. Best regards, General Manager, Krzysztof Sowa

Ultimate Luxury Experience

TripAdvisor rating 5.0/5

Explore22725141948 Business - 13/04/2019 TripAdvisor review

This is a beautiful hotel . The bed was fit for a princess. The wardrobe space more than ample. The staff very friendly and helpful and n o thing was a problem. I look forward to my next stay in Krakow.

Dear Sir or Madam, We are very pleased that you enjoyed your stay in Bachleda Luxury Hotel Krakow MGallery by Sofitel. Our hotel was created to make our Guests feel like kings and queens. It is great to read that you felt special with us, and you liked our interiors. It will be a pleasure to welcome you again very soon. General Manager - Krzysztof Sowa

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