Mövenpick Resort Waverly Phu Quoc

Mövenpick Resort Waverly Phu Quoc

Customer review rating (ALL Rating) 4.5/5 695 reviews

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Hotel extras

  • 305 rooms that feature the latest in-room comforts, bathtubs & showers, minibars.

  • Upper level floor rooms offer private balconies with stunning sea views.

  • 13 rooms at ground floor have terraces and private pool access.

  • Lifestyle & fun activities around the pool.

  • Sunset foot massage, Jacuzzi. Health & Wellness activities

ALLSAFE approved hotel

Hotel location

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
Vietnam

GPS:10.283008, 103.924173

Telephone +84 297 2699 999

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

The Islander

The place for delicious food with live cooking stations and an international à la carte menu for meals throughout the day.

Your meetings and events

Meetings and events are perfectly hosted in the 720m² ballroom. Its 6.8m-high, column-free layout can accommodate up to 1000 delegates in style and can be divided into two sections for smaller groups. The 324sqm foyer is perfect for pre events and cocktails. Our 4 meeting rooms range from 45sqm to 120sqm.

Room descriptions and layouts

3 

meeting rooms

From 1 to 1,020 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Overlooking the dazzling sunsets of Phu Quoc island from your private balcony at Mövenpick Resort Waverly Phu Quoc. The resort offers 305 rooms with state-of-art facilities and offers a tranquil and restful haven to escape busy city life. Let's enjoy your day & night with the spectacular view from private balcony overlooking to the sea at our Superior Sea view, family-fun time when stay in Deluxe Family or relax in the comfort of your spacious suite with the panoramic views of the ocean.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  695 reviews

TripAdvisor Rating  5.0/5  425 reviews

Read Extended Review

TripAdvisor rating 5.0/5

Jeffrey L Couples - TripAdvisor review

We stayed here for the last part of our 2.5 week trip to Vietnam. Beyond the beautiful modern resort and spectacular view of the sea, we didn't anticipate it to get much better. However, we were wrong! Every staff member was amazing, but there are a few individuals that deserve special recognition for their stellar service. "DeeDee" checked us in and had a way about her service that made us feel super comfortable & at ease. This was a welcome feeling, considering we are first time visitors to the island and felt a bit out of place. Everytime we passed through the lobby and saw her face, we knew she would be there to assist with anything we wanted or needed. Taara, another front desk employee, went above & beyond for us on a couple occasions. Last but certainly not least, we want to give a big shout-out to Tiên, our server at Làng Chài. We chose to dine at her restaurant over the main resort restaurant because not only was the food superior, but her service alone would rival that of fine dining in the US. We both have worked in the hospitality industry our entire careers, and see her as an obvious asset to this establishment. For us, the impact these women made on our experience will not only guarantee our return, but will be what we remember most about our time here. So grateful for you all, and look forward to seeing these ladies again, in higher positions.

New, good price, nice attitude employees, best choice for families with kids.

TripAdvisor rating 5.0/5

Phuong283vt Families - TripAdvisor review

All facilities is new, modern, good in usage for families with kids. Hot water is need to review because it took time (5-10 mins) starting while kids were wet. Television channels is needed to upgrade for operating without delays. In overall, my family is happy and relaxing in our vacation at here. We will come back in next year. We specially thank you to Ms. Trân (Villa host) for her friendly and enthusiasm supporting for our experience.

Dear Phuong283vt, Greetings from Movenpick Resort Waverly Phu Quoc. Thank you very much for taking the time to provide us with your feedback. It is this type of constructive feedback that is essential to enable us to not only improve our service standards, but also to recognize the areas that we are doing well. Our team work hard to ensure all our guest have a memorable stay, and it is very rewarding for them to be recognized for their efforts. Once again, thank you for choosing Movenpick as your favorite home away from home, we look forward to welcoming you back with us again soon. Kind regards, Linh Dinh Guest Experience Manager

Few disappointments to the otherwise delightful experience!

TripAdvisor rating 3.0/5

AAC206 Couples - TripAdvisor review

Location wise its amazing, but expectations from a branded hotel chain are certainly more. We enjoyed 2 nights at this resort in November but there are some things which I would like to highlight which made me rate this resort lower. Its a Movenpick, a reputed Swiss hotel brand, why should there be a problem of communication with the staff in English? Its an urgent need, get some English speaking staff, at least in reception area and in restaurants. Its very difficult to communicate even simple stuff to the staff here . Even the smaller restaurant staff, vendors spoke English well in other parts like in Hanoi or Danang! Secondly, our room TV was not working, so 3 technicians came at different times , replaced the TV ,but the problem was not resolved. Next day I was assured that it will be resolved in the morning, but no one came and at 2pm told me that a technician will check it. I declined the help since it was too late. My plan to watch FIFA WC match in my room was ruined. Next day, after room cleaning, AC in the room was not working and again had to call them and tell. Restaurant menu is limited and since the resort is located away from any place, you can have your meals in the resort restaurants only. No complaints regarding the room, it was spacious and had a huge balcony in our Sea view room with cozy seating options. Bed is super comfy, nice music system is provided by the bedside, enough lighting provided in the room. Blinds behind the TV unveil a great sea view when opened completely! Resort is well maintained with lush greenery around. Big swimming pool, clean beach, spacious dining areas. Just that, from Movenpick, I expect everything to be topnotch, but as mentioned above, some basics are not being fulfilled which adds to the irritation to the otherwise delightful experience.

Dear AAC206, Warmest greetings from Movenpick Resort Waverly Phu Quoc. First of all, thank you for taking your time to share with us the details of your experience from your last stay at Movenpick. I am deeply sorry to hear that your experience did not meet your expectations, please allow me to express my sincerest apologies for the shortfalls. Movenpick Resort is on its way to slowly recover from the pandemic, it has been an extremely challenging time for our hotel and the industry in general but we are confident to be able to come back our level of standards and service soon. Nonetheless, there are indeed some areas that requires further improvement. Therefore, we appreciate you are sharing your concern as this enable for us to address the area for improvement with our team, and to provide appropriate trainings to ensure a consistent service. We thank you for choosing Movenpick for your get away from home. We sincerely hope to have the chance to welcoming you back again in the future, I will be very happy to meet you in person. Please do not hesitate to contact me at you best convenience during your next visit in Phu Quoc. Kind regards, Linh Dinh Guest Experience Manager

Spa at Movenpick

TripAdvisor rating 5.0/5

T4345EBbillat Couples - TripAdvisor review

What an amazing experience. Thai massage by Vi. Massage and facial by Tien. Most relaxing spa day we have ever had. It will be great to do it again soon. Excellent facility with sauna/steam/jacuzzi. Soothing music and fantastic oil lotions.

Dear T4345EBillat, Greetings from Movenpick Resort Waverly Phu Quoc. Thank you for sharing such wonderful comments about our team and resort. We are delighted to know you have had an amazing experience at our Element Spa. Especially take your time to recognize the excellent service from our Spa team, this is very motivating for our team. Once again, thank you for choosing Movenpick Resort Waverly Phu Quoc for your holiday. We look forward to welcoming you back again soon to Movenpick family. Kind regards, Linh Dinh Guest Experience Manager

Great vacation

Customer review rating 5.0/5

An N. Friends - Confirmed reviews ALL

nice room, good service, friendly and enthusiastic staff, they were always smiling when they met me.

Dear Ms. N. T., We very much appreciate your comments regarding your stay at the Mövenpick Resort Waverly Phu Quoc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Dinh Guest Experience Manager

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Other web-users rate our hotel

  • 111 reviews 6/10 Location
  • 214 reviews 8.4/10 Room
  • 320 reviews 8.6/10 Service
  • 112 reviews 9.6/10 Breakfast
  • 103 reviews 7.3/10 Cleanliness
  • 100 reviews 9.6/10 Pool
  • 92 reviews 9.2/10 Amenities
  • 71 reviews 9.4/10 Vibe

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