21c Museum Hotel Louisville Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 916 reviews

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21c Museum Hotel Louisville
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+ 13 Services

Hotel extras

  • Combines contemporary art, bespoke design and a chef driven restaurant

  • Innovative American cuisine at award winning Proof on Main Restaurant

  • Over 9000 sq. ft of Gallery and Public space featuring contemporary artwork.

  • Custom-designed furniture, comfortable beds, plush robes, and Malin + Goetz bath amenities.

  • 21c Louisville was designed to reflect both its historical bones and its contemporary new life

Hotel location

21c Museum Hotel Louisville

700 West Main Street
40202 louisville
united states

Tel: +15022176300

Fax: (+1)502/2176301

Check-in from 16h00

Check out up to 11h00

  • By plane

    BOWMAN FIELD At 11km / 7 miles

  • By plane

    LOUISVILLE AIRPORT At 12km / 8 miles

GPS:38.2567817, -85.7617756

Companies

  • BROWN FORMAN 3.0 km / 2.0 mi
  • GE APPLIANCES 22.0 km / 14.0 mi
  • HUMANA 0.0 km / 0.0 mi
  • LG AND E KU 0.0 km / 0.0 mi
  • UNIV OF LOUISVILLE 8.0 km / 5.0 mi
  • UPS 16.0 km / 10.0 mi
  • YUM BRANDS 15.0 km / 9.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

PROOF ON MAIN

With a commitment to local farming, we deliver plates infused with local flavor. The bar is a local hot spot and features over 120 Kentucky Bourbons

Your meetings and events

21c Louisville features more than 9,000 square feet of art-filled exhibition and event spaces.Gather and celebrate in a unique environment that simultaneously reflects global contemporary culture and Louisville's personality and perspectives.Our Louisville event venue spaces include: 1 large atrium for receptions as large as 450, 4 private galleries to accommodate meeting or events for groups of 10 to 60, and 1 conference room with audiovisual capabilities for up to 12.

Room descriptions and layouts

9 

meeting rooms

From 1 to 296 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Podium

  • WIFI access

  • Airconditioned meeting room

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

With high ceilings and large windows, the spacious guests rooms were designed to feel like a residential respite from the thought provoking art that fills the museum galleries below. Some feature original historic features such as exposed brick walls. All guest rooms include FREE WiFi, 42"HDTV flat screen television, Nespresso Coffee, Machine, Alarm Clock/Docking Station, Malin and Goetz Bath Amenities, Luxurious Bedding, and Original Artwork.

Our guest reviews for
21c Museum Hotel Louisville

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

916 reviews

TripAdvisor Rating 4.5/5

1,890 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great stay

Customer review rating 4.5/5

Paula L. Couples - 19/01/2022 Confirmed reviews ALL

Emily was amazing! We stayed during a special occasion and became stranded during a winter storm, Emily was extremely accommodating and made us feel welcome and at home!

Great stay and service

Customer review rating 5.0/5

Bryn Couples - 18/01/2022 Confirmed reviews ALL

Briefly spend time in Louisville and enjoyed our stay at 21C. Service was great and staff was very friendly! Art museum was fun to check out after dinner. Would love to come back!

Dear Brynheld Z., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. We are happy we were able to get your items back to you. I will share your comments with our team. Thank you again for sharing your experience and look forward to your next stay with us! Sincerely, Tyra Hinkle Front Office Manager th…

Great Weekend Getaway

Customer review rating 4.0/5

J C. Couples - 18/01/2022 Confirmed reviews ALL

We love the 21C Lexington, so decided to try the 21C Louisville. The location was great. Hotel amenities were wonderful. Our room was clean and exactly as expected. The only problem we had was loud neighbors on our first night who kept waking us up. Only had to call the front desk once and later on they offered to move our room, which we accepted. Our second night was perfect.

Customer review rating 4.5/5

Nix Families - 17/01/2022 Confirmed reviews ALL

Lovely all the way around

Dear Nick S., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyra Hinkle Front Office Manager th…

great visit

Customer review rating 5.0/5

Pat M. Couples - 13/01/2022 Confirmed reviews ALL

great experience. Hotel is in a prime location, easy check in, cool restaurant

Dear Patrick M., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyra Hinkle Front Office Manager th…

Great location and staff

Customer review rating 5.0/5

Mitch F. Friends - 12/01/2022 Confirmed reviews ALL

An excellent stay at 21c Louisville. The staff was very helpful during the stay.

Dear Mitch F., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyra Hinkle Front Office Manager th…
Customer review rating 5.0/5

Anonymous Business - 11/01/2022 Confirmed reviews ALL

I can't say enough good things about the hotel -- from the spacious and comfortable room (complete with Nespresso machine!), to the staff (all lovely and "chill") to the great food and drinks at Proof. The art gallery has always been a plus as well. And as far as staff goes, I must single out in particular Sean, who seemed interested in my comfort and happiness above all else.

Dear David M., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your comments with our team member Sean. I am sure that this feedback will serve as an encouragement to him to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Tyra Hinkle Front Office Manager th…

Fantastic Experience

Customer review rating 5.0/5

Michelle Couples - 11/01/2022 Confirmed reviews ALL

A great experience from beginning to end! Staff was very helpful and friendly. The hotel is beautiful yet fun with unique "surprises" around every corner! Definitely not your usual hotel. The room was spacious and very comfortable with an updated bathroom. Even the water pressure was amazing!

Dear Michelle S., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. We are happy to know you enjoy everything about your stay including the water pressure. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to you staying with us again! Sincerely, Tyra Hinkle Front Office Manager th…

Great hotel

Customer review rating 5.0/5

Elva R. Couples - 11/01/2022 Confirmed reviews ALL

Fun happy interesting satisfying

Dear Elva R., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyra Hinkle Front Office Manager th…

Absolutely fabulous!

Customer review rating 5.0/5

Stephen S. Couples - 11/01/2022 Confirmed reviews ALL

We live in Louisville, but felt like we were in a far away country on vacation!! Simply wonderful!!

Fun place to stay with nice staff

Customer review rating 4.5/5

Rog Couples - 10/01/2022 Confirmed reviews ALL

Comfortable bed and linens and bathrobes. Stayed two nights but room wasn’t made up. Fun art. Staff friendly and nice. Good coffee and pastries for breakfast.

Super evening staff

Customer review rating 5.0/5

Susan P. Couples - 09/01/2022 Confirmed reviews ALL

My daughter & I arrived late in the evening after driving 10 hours in a harrowing snow & ice storm. The evening front desk staff went above & beyond welcoming & accommodating us.They were genuinely so caring & helpful, I can’t compliment them enough. The restaurant had delicious food. The room was clean & nicely decorated. The bathrobes were amazing! The artwork throughout added to the whole experience. This hotel was a gem in the city. Will definitely be staying here again when in Louisville.

Misleading room size, outdated, unfriendly staff

Customer review rating 0.5/5

Josh F. Couples - 09/01/2022 Confirmed reviews ALL

Wrong room was given, was told they we’re going to call back and fix it, no one called. Massages were ok (and extremely overpriced), took forever to get service, and overall cleanliness was poor. I think I will just go back to the Omni next time.

Lovely spit

Customer review rating 5.0/5

Elizabeth R. Friends - 09/01/2022 Confirmed reviews ALL

We thoroughly enjoyed our stay here. The staff was friendly and efficient, the rooms were excellent and the art exhibits are exquisite. The restaurant served one of the best meals I have ever eaten. Thumbs up all around.

Nice room. Nice hotel.

Customer review rating 5.0/5

Daisumm Couples - 09/01/2022 Confirmed reviews ALL

Stayed New Years weekend. Rooms were nice and accommodating, especially when I forgot my tooth paste and with providing umbrellas. I appreciated the art work. Great location to walk to many things. The concierge was accommodating, also free early checkin (if available) and I could store my bag before my late flights (several delayed flights).

Dear Dehojeni c., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially Sean. Thank you again for sharing your experience and we look forward to your next stay with us. Sincerely, Tyra Hinkle Front Office Manager th…

Good stay

Customer review rating 4.5/5

Anonymous Couples - 08/01/2022 Confirmed reviews ALL

Staff was friendly and hotel was clean.

Dear Gary & Dana S., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Louisville. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyra Hinkle Front Office Manager th…

My favorite

Customer review rating 5.0/5

Vivian Couples - 08/01/2022 Confirmed reviews ALL

Every time I visit, I want to move in. Room was great, bed was super comfortable, bathroom was great. The penguins give off a strong "Billy Madison" vibe, but I love them. The gym was exactly what I needed, and so convenient. Proof bar was perfect - drinks were great, staff was great. Love their exclusive barrel picks as well.

Dear Vivian T., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope ti see you again! Sincerely, Tyra Hinkle Front Office Manager th…

Bourbon Trail Weekend

TripAdvisor rating 5.0/5

Kimberly S 14/10/2021 TripAdvisor review

We had a wonderful stay at the 21c Museum Hotel in Louisville. We stayed in the Cyclone Room and it was like nothing we have seen before. The entire hotel has fun features (stop in the bathroom off of the lobby). I would definitely recommend this hotel to others.

Thank you so much for taking the time to share your experience! We are thrilled to hear that you loved our Cyclone room! Next time you are in town please stop by and see us again soon. Sincerely, Andrew Carter | General Manager acarter@21cHotels.com 21cLouisville.com

Great Spot / Poor Communications

TripAdvisor rating 2.0/5

David C 02/10/2021 TripAdvisor review

Under normal circumstances this would be a purely positive review. We arrived Sunday, 9/26. Check-in was great and dinner at Proof was spectacular! We were in town for my wife's brain surgery/procedure and anticipated checking out Tuesday morning, 9/28. Unfortunately, there were some complications and I had to call from the hospital to ask to extend our stay a day. Here's where it went off the rails: Our rate for Sunday was $199, for Monday $249. The person said, "Yes, I can extend your stay, but the rate might be different." My interpretation of "might be different" is that it would likely go up, but "might" implies not by much. I asked about hospital stay rates (Hilton is very generous in this regard at many locations) and the answer was no. Ultimately had to extend the stay again one more night, no mention of rates. Checked out, Did not receive a paper copy even though gentleman said he could, but it was purely emailed instead. No problem. So what was the "might be a different rate"? $379 per night. Of course there is no recourse, but I did feel duped. Had I know, I would have simply checked out Tuesday morning as planned and found a less expensive place near the hospital in Brownsboro, given we weren't really getting to enjoy the room anyway; basically just store our luggage. What can you do? Life goes on, but I am soured towards the brand.

Thank you so much for taking the time to share your feedback. I hope that you were able to see my email in regards to the rates and I know we can make it up to you on a future trip. Thank you again for feedback and let me know when you will returning to Louisville. Sincerely, Andrew Carter | General Manager acarter@21cHotels.com 21cLouisville.com

Weekend Stay

TripAdvisor rating 5.0/5

audio1741 11/08/2021 TripAdvisor review

This was our 2nd visit. Had corner Suite, awesome. Restaurant, Proof on Main, once again, Awsome. We are Vegan, and the selection was great. Saturday night ordered room service, they arrived promptly. Staff at Hotel and Restaurant, top notch. We will be back

Hi Traveler, Thank you so much for the amazing review! Stop by and see us again soon. Sincerely, Andrew Carter | General Manager acarter@21cHotels.com 21cLouisville.com

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