21c Museum Hotel Kansas City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 455 reviews

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21c Museum Hotel Kansas City
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+ 19 Services

Hotel extras

  • History Reimagined at 21c Kansas City

  • Contemporary art is the core of 21c.

  • 21c Kansas City is a AAA 4 Diamond property

  • Walking distance from Sprint Center, Kauffman Center, and KC Convention Center.

  • Contemporary art provides the backdrop for events in all of our 6,500 square feet of space.

Hotel location

21c Museum Hotel Kansas City

219 W 9Th St
64105 kansas city
united states

Tel: +18164434200

Fax: (+1)8164434201

Check-in from 16h00

Check out up to 11h00

  • By plane

    KC INTERNATIONAL At 29km / 18 miles

  • By train

    UNION STATION KC At 2km / 1 miles

GPS:39.103401, -94.586533

Companies

  • CERNER 8.0 km / 5.0 mi
  • DST SYSTEMS 0.0 km / 0.0 mi
  • GARMIN 37.0 km / 23.0 mi
  • H AND R BLOCK 0.0 km / 0.0 mi
  • HALLMARK 3.0 km / 2.0 mi
  • SPRINT 1.0 km / 0.0 mi
  • STATE STREET 7.0 km / 4.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

The Savoy at 21c

Executive chef Brandon Brumback's menu is an intentional throwback to mid-century modern, American classic cuisine - a contemporary nod to this beloved restaurant's storied past

Your meetings and events

21c Kansas City has more than 6,500 square feet of art-filled exhibition and event space.Name your need - board retreats, executive meetings, cocktail gatherings, reception dinners, charitable events, product launches and more - and our experienced events team can handle it.Private galleries to accommodate meeting or events for groups of 10 to 150 Conference room with audio visual capabilities for up to 12

Room descriptions and layouts

6 

meeting rooms

From 1 to 100 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Room includes sofa seating and table which can double as a dining area or a workstation, and original artwork by Laura Lee Brown. Bathroom includes glass enclosed shower and original sink from the historic Savoy Hotel. 21c amenities - 43 inch HDTV, Malin+Goetz bath amenities, free Wi-Fi, and Nespresso coffee machine.

Our guest reviews for
21c Museum Hotel Kansas City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

455 reviews

TripAdvisor Rating 4.5/5

259 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Comfortable rooms

Customer review rating 4.0/5

Anonymous Business - 20/01/2022 Confirmed reviews ALL

Conference for work

Okay...

Customer review rating 1.5/5

Stephanie G. Couples - 15/01/2022 Confirmed reviews ALL

I found it in poor taste to hold $100 on my card for incidentals when your restaurant was closed and the mini bar was completely empty. It's been 7 days and the money still hasn't been returned.

Good stay

Customer review rating 5.0/5

Kwgarden Couples - 14/01/2022 Confirmed reviews ALL

Quiet and clean

Amazing hotel

Customer review rating 5.0/5

Alissa S. Couples - 13/01/2022 Confirmed reviews ALL

Always love staying here. We come stay once a quarter at least. Amazing staff and wonderful food!

Nice location, loved the art, need better TP and more coffee

Customer review rating 4.0/5

Andrea W. Couples - 12/01/2022 Confirmed reviews ALL

We love contemporary art and were very pleased with the art selection at the hotel. However, the “hotel” part did have some issues. The website listed valet parking, but when we got to the hotel, we found out this had been paused due to covid. This wouldn’t have been a big deal if we had been notified ahead of time in an email, but we were not. Also, your restaurant was great, but it was a bummer that you had nothing open when we arrived on Monday night. Overall, the room was beautiful, but the amenities were a bit lacking. The toilet paper was scratchy and so were the towels. There was also only ONE caffeinated coffee pod when we arrived, so the first morning we had to go down to the desk so we could both have coffee. That is not something you want to have to do as a guest. Then, housekeeping didn’t give us anymore coffee when they came, so we had to go to the desk the next day and get both pods we needed. Again, the room was beautiful and the location was great, but the little stuff makes a stay a 10/10. Also, we had a weird experience with the lights in the room not working right when you turned them on. You had to turn them on and wait a few minutes. Then, they would eventually come on. We were also awoken by a weird, loud buzzing sound coming from the wall by the bed in the middle of the night. It finally went off but was very weird and disturbing. All the employees were very friendly and helpful, though. Great front desk staff and bartender. The restaurant and bar were also good when they were open. Finally, I am not sure I would stay with you all again since you don’t have any breakfast for room service. Room service breakfast is one of the big reasons we choose hotels over air bnbs. If there’s no room service breakfast, I’d rather stay in an air bnb where I can easily make it. But again, the art and the hotel itself were beautiful. Might be enough to bring us back despite the drawbacks. Thanks for the stay and good luck weathering covid! Your business is really interesting, and we like the idea of art hotels!

Tremendous

Customer review rating 5.0/5

Osmosis J. Business - 10/01/2022 Confirmed reviews ALL

Fantastic! Unique place to stay!

Ok Stay

Customer review rating 3.0/5

Anonymous Couples - 10/01/2022 Confirmed reviews ALL

Have stayed at 21c in Bentonville and OKC before with wonderful experiences. We were a little disappointed with our stay at this location. The staff seemed a bit disgruntled at check in / check out, the restaurant / bar was closed our entire stay (were planning on pre-dinner cocktails and brunch there the following day), and the shower in our room did not drain at all (held water in bottom) which is not appealing during a shower. Room had one bottle of water available. Overall, felt the cost of the room was extremely high for the experience.

Fun, quality and well-managed property!

Customer review rating 4.5/5

Anonymous Families - 09/01/2022 Confirmed reviews ALL

From the first entrance to our final exit the staff was cheerful and accommodating. The contemporary art installations are fun and inspiring. We were attending an on site wedding and all of that went smoothly as well!

Enjoyable stay

Customer review rating 5.0/5

Anonymous Families - 09/01/2022 Confirmed reviews ALL

Everyone was great! Good location! Very clean and comfortable!

Beautiful! Insta-totally-worth!

Customer review rating 5.0/5

Katy Solo - 08/01/2022 Confirmed reviews ALL

I stayed here last minute over the new year. HOLY INSTA-worthy background! From the check in gallery to every floor full of art, this might be the coolest hotel I’ve stayed in. If you stay in the corner room with the gold curtains, you are obligated to take a pic on the purple couch!

My favorite property in KC

Customer review rating 4.5/5

Tim J. Solo - 07/01/2022 Confirmed reviews ALL

Great hotel, great restaurant - a real gem

Nice, clean hotel in great location!

Customer review rating 5.0/5

Lauren Couples - 06/01/2022 Confirmed reviews ALL

We had a wonderful stay at 21c from start to finish. The front desk people were welcoming, friendly, & extremely helpful. The attached restaurant staff was equally as wonderful, not to mention offering tasty food at a convenience location (especially in the winter - brr!). Overall, I would highly recommend this hotel for couples, families, & individuals. The rooms were clean & had character - not like your typical chain hotel - yet still at a reasonable rate. The location is central & close to many restaurants & bars. I look forward to coming back to Kansas City!

Great views from corner king room!

Customer review rating 4.0/5

Jenna P. Business - 05/01/2022 Confirmed reviews ALL

Loved the unique experience and accommodations of being able to stay at a hotel that also doubled as a museum!

Awesome art

Customer review rating 3.0/5

Dominique A. Families - 04/01/2022 Confirmed reviews ALL

My three person family stayed at the 21c in KC over the Christmas holiday. We booked a suite but there was no mini fridge or microwave. The nespresso coffee was a nice touch but we only got one regular pod and one decaf pod. Luckily the front desk sent us a fridge and microwave. And more coffee pods. There was no bedding for the sofa bed so we had to request that also. In five days we never got to eat at the restaurant once because they were either closed or had limited hours. The front desk gave me two complimentary drink tickets but I still have them. I could never find the bar open. One of the worst things was that about 10 pm every night it sounded like there was either a bowling alley behind my head or there was a railway outside our windows. My son told me I was being a Karen about the coffee pods so I did not complain about the noise. Also the hotel left its guests with nothing to eat on Christmas. The clerk directed me to a “wonderful” pastry shop that opened at 7 am. So I went down there at 7:30 Christmas morning to get us a meal. They were closed for Christmas. I wondered how many other guests she directed to go there. On a positive note, the art was out of this world. I really enjoyed all of it. The penguins are cute also.

Hello Dominique, Thank you for your survey, we appreciate all guest feedback. While we are glad that you enjoyed your overall stay with us over the holidays, I do apologize that there were clearly some areas we could have improved your experience in. Unfortunately during the pandemic we have been forced to limit the items we place in rooms at a time, to prevent any possible touch points, like extra coffee pods and mini fridges. We are always happy to get extras of these for guests as needed, but we understand that this can be an inconvenience. I will speak with our Management Team on when we can bring some of our regular amenities back! The restaurant is similarly affected as well by the pandemic which unfortunately forces them to have limited hours. You will be happy to know that we are in the process of discussing our hours, and will hopefully will be opening with less restrictions into the new year. We apologize for the issues that you experienced, but we truly hope that you will return to us in the future when we are able to show you an excellent hotel stay. Best Wishes, Alexa B, Front Office Manager

Good stay

Customer review rating 3.5/5

Anonymous Families - 04/01/2022 Confirmed reviews ALL

Not really a kid friendly hotel, but was there for an event. I was confused on the mini bar charges as there is no alcohol in them and we just used it as a fridge for our leftovers. They did remove the charges upon checking out. The beds were comfortable and the hotel very clean. The restaurant was closed so we didn’t get to experience that. Overall a good stay.

Hello Traveler, Thank you for your survey! We are glad that you enjoyed your visit with us for your city event, and that the hotel accommodations were comfortable. I do apologize for the issues regarding the billing and mini bar charges. I will work with our team to ensure this error is caught and fixed for the future! We hope to see you return! Best Wishes, Alexa B, Front Office Manager

Excellent Rooms, Unique Hotel

Customer review rating 5.0/5

Jenni R. Friends - 04/01/2022 Confirmed reviews ALL

Enjoyed the art museum so much! Unique art and it was so fun to have directly in the hotel. Our room was wonderful with comfortable bedding, a pristine bathroom and excellent sound blocking.

Hello Jenni, Thank you for your kind comments! I agree, it is so much fun to be able to just wander into the lobby and experience a beautiful contemporary art exhibition like the one currently featured at 21c Kansas City. It is wonderful that you enjoyed the unique Museum Hotel concept, and we hope to see you visit some of our other locations as well! Best Wishes, Alexa B, Front Office Manager

Easy access

Customer review rating 5.0/5

Anonymous Couples - 01/01/2022 Confirmed reviews ALL

Your entire staff was very friendly and helpful!

Hello Traveler, We are so grateful for your kind comments regarding our staffing team and your recent stay, we truly appreciate your feedback! We can't wait for you to return! Best Wishes, Alexa B, Front Office Manager

Great stay

Customer review rating 5.0/5

Britton Families - 30/12/2021 Confirmed reviews ALL

Had a great stay at your hotel. The staff was extremely pleasant and made my wife dog and I feel very comfortable. We will definitely be staying again.

Nice Rooms. Disturbing art.

Customer review rating 4.0/5

Matt Friends - 30/12/2021 Confirmed reviews ALL

Pleasant staff, nice hotel. Art was too dark for my taste and the taste of my guests. Too much death and

Wonderful Hotel

TripAdvisor rating 5.0/5

Robin R Family - 28/09/2019 TripAdvisor review

My whole family enjoyed our stay. Hotel was clean, modern, and the staff was great. Would wholeheartedly stay here again and would recommend to anyone. Easy check in and check out, valet was great, and the room clean and nicely furnished

Thank you for taking the time to provide us with a review. Your feedback means the world to us. Please consider staying with us again the next time you are in Kansas City.

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