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21c Museum Hotel Kansas City Hotel 4.5 stars

Customer review rating 4.5/5 281 reviews

ALLSAFE approved hotel

21c Museum Hotel Kansas City
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+ 19 Services

Hotel extras

  • History Reimagined at 21c Kansas City

  • Contemporary art is the core of 21c.

  • 21c Kansas City is a AAA 4 Diamond property

  • Walking distance from Sprint Center, Kauffman Center, and KC Convention Center.

  • Contemporary art provides the backdrop for events in all of our 6,500 square feet of space.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage Paying
  • Bike rack facilities
Business services
  • 6 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

21c Museum Hotel Kansas City

219 W 9Th St
64105 kansas city
united states

Tel: +18164434200

Fax: (+1)8164434201

Check-in from 16h00

Check out up to 11h00

  • By plane

    KC INTERNATIONAL At 29km / 18 miles

  • By train

    UNION STATION KC At 2km / 1 miles

GPS :39.103401, -94.586533

Companies

  • CERNER 8.0 km / 5.0 mi
  • DST SYSTEMS 0.0 km / 0.0 mi
  • GARMIN 37.0 km / 23.0 mi
  • H AND R BLOCK 0.0 km / 0.0 mi
  • HALLMARK 3.0 km / 2.0 mi
  • SPRINT 1.0 km / 0.0 mi
  • STATE STREET 7.0 km / 4.0 mi

Your meetings and events

21c Kansas City has more than 6,500 square feet of art-filled exhibition and event space.Name your need - board retreats, executive meetings, cocktail gatherings, reception dinners, charitable events, product launches and more - and our experienced events team can handle it.Private galleries to accommodate meeting or events for groups of 10 to 150 Conference room with audio visual capabilities for up to 12

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Room includes sofa seating and table which can double as a dining area or a workstation, and original artwork by Laura Lee Brown. Bathroom includes glass enclosed shower and original sink from the historic Savoy Hotel. 21c amenities - 43 inch HDTV, Malin+Goetz bath amenities, free Wi-Fi, and Nespresso coffee machine.

Our restaurants and bars

The Savoy at 21c

Type of cuisine: Regional

Executive chef Brandon Brumback's menu is an intentional throwback to mid-century modern, American classic cuisine - a contemporary nod to this beloved restaurant's storied past

THE BAR LOUNGE

The bar + lounge is the perfect place to quench your thirst, entertain important clients or grab a casual bite with friends. Choose from a rotating selection of seasonal cocktails or explore the bottled beer list, including some local favorites.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
21c Museum Hotel Kansas City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

281 reviews

TripAdvisor Rating 4.5/5

253 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Amazing!

Customer review rating 5.0/5

Joey S. Couples - 12/09/2021 Confirmed reviews ALL

We took a one-night 'staycation' to celebrate our fifth wedding anniversary. The experience could not have been more special. The desk staff was incredible and we got 'happy anniversary' salutations from everyone. We made a reservation at the onsite restaurant The Savoy Grill and I mentioned in my online reservation note that it was our fifth anniversary and it would be nice to have a quiet table. ... When we arrived for dinner, we were escorted to a private dining room. Our menues even had 'Happy 5th Anniversary' printed at the top. A complimentary glass of champagne and then an incredible dinner. ... With our own private penguin sitting in our room (you'll have to experience the hotel to understand the penguins). Our room was fantastic and the bed and bedding was over-the-top. And the art ... There's just not enough room to talk about the amazing modern art that is displayed in galleries and throughout the hotel. And there are just the right amount of reminders of the old Savoy Hotel in a beautifully updated building. It was an incredible, unique and very memorable experience!

Customer review rating 5.0/5

Frank A. Business - 12/09/2021 Confirmed reviews ALL

I love the team at 21C they are amazing, much Love Frank

Every comfort and a warm welcome.

Customer review rating 5.0/5

Anonymous Couples - 11/09/2021 Confirmed reviews ALL

Quick overnight stay.

Good Stay

Customer review rating 3.5/5

Michael S. Couples - 09/09/2021 Confirmed reviews ALL

The stay was ok, the only concerns I had was: 1. The lack of a useable refrigerator in the rooms. When I asked about this opportunity, the comment was to prevent the spread of COVID-19, which in my opinion was a poor excuse. In the world of COVID-19 you will just need to be diligent in your cleaning practices. 2. The other concern was the lack of guest parking, during my visit my 2020 Toyota Tundra had the catalytic converters damaged and as a result of this, I will be making a 3k to 6k repair to my vehicle. Requested footage from the hotel to submit with my police report but was never provided anything by the manager. 3. Lastly, the city view advertised and promised was of an adjacent apartment building parking lot. There are other places which provide a better experience for the money…..my room was and the staff were the best part of our visit. Thanks

First time in Kansas City

Customer review rating 4.5/5

Carol N. Families - 08/09/2021 Confirmed reviews ALL

Heard of 21C in Oklahoma City, so wanted to try this brand.

21C has a wonderful vibe. Your Team members are attentive and welcoming.

Customer review rating 4.5/5

Marcy Couples - 08/09/2021 Confirmed reviews ALL

We are 21c raving fans. We live in Tulsa, OK ->>>>>>>>> You guys need to launch a 21c here! Please!

Great Hotel

Customer review rating 4.0/5

Rs Couples - 08/09/2021 Confirmed reviews ALL

We stay at 21C whenever we are in a city that has one. Love the hotel. The issue we had this stay was the restaurant. It was only open for dinner. No breakfast or lunch.

Perfect event on short notice!

Customer review rating 5.0/5

Karen L. Business - 07/09/2021 Confirmed reviews ALL

Vanessa Heathcock put together a perfect event for us and on fairly short notice. The breakfast buffet was fantastic and the meeting space was exactly what we needed, including the dining arrangement and audio/video setup. Engineering staff was available immediately to help with our bus parking. Our guests and employees were extremely complimentary, thank you all for putting together a very successful business meeting for us.

Clean, beautiful, and excellent service

Customer review rating 5.0/5

Jane S. Business - 05/09/2021 Confirmed reviews ALL

The room was a decent size, very clean, modern and comfortable. It had everything I needed. The staff was helpful and courteous. I liked the free parking across the street. Although there is not a coffee shop in the hotel there are several excellent ones a short walk from the hotel.

Great atmosphere

Customer review rating 5.0/5

Anonymous Couples - 30/08/2021 Confirmed reviews ALL

Great location, cool amenities, very clean.

Hello Traveler, Thank you for your survey! We are so glad that you enjoyed your visit to the 21c Kansas City, and that you felt comfortable and safe while exploring the property. We hope to see you visit in the future! Thank you, Alexa B, Front Office Manager

It was a lovely respite from hectic travel.

Customer review rating 5.0/5

Sheila D. Business - 30/08/2021 Confirmed reviews ALL

The combination of art and the hotel experience was surprisingly pleasing. The front desk staff were friendly and informative of the surrounding Kansas City area.

Hello Sheila, Thank you so much for taking the time to leave some comments about your recent stay, we greatly appreciate your feedback. We are so grateful that you were able to spend time enjoying not only the unique aspect of the hotel, but that you also enjoyed exploring the current art exhibition, "Off-Spring: New Generations". It was a pleasure to host you during your visit, and we hope to see you again in the future! Thank you, Alexa B, Front Office Manager

Interesting hotel

Customer review rating 4.0/5

Ann Couples - 28/08/2021 Confirmed reviews ALL

We booked at 21c due to recommendations from family but perhaps the location was a little too avante garde for us. The purple sofa and chair in the room was garish although the bed was wonderful and the bathroom was superb. We came because of historic memories of the Savoy restaurant, which did not disappoint.

Hello Ann, Thank you for taking the time to leave us a survey, we greatly appreciate all your feedback. We are so glad that you enjoyed the comfort of the room and the wonderful historic value of The Savoy, but we do wish we could have provided you with the experience you were looking for. We hope that you enjoyed your time in Kansas City, and we hope you will return in the future. Thank you, Alexa B, Front Office Manager

Not great

Customer review rating 1.5/5

Kyle Couples - 24/08/2021 Confirmed reviews ALL

Advertised a breakfast but none was provided. No microwave nor fridge in the room which is basically a standard nowadays. No fan in the bathroom and the shower has two settings: freezing or way too hot. Will not stay there ever again.

Hello Kyle, Thank you for leaving us some feedback about your recent stay, we appreciate all your comments. We apologize that your stay was clearly not up to our or your expectations, we missed the mark in a few aspects of your stay. We are unfortunately still unable to provide our full amenities during the pandemic and I apologize this was not communicated to you. We are offering a brunch on Sunday mornings, but it is on Sunday only so I apologize that we were unable to provide it on the Saturday you stayed as well as the Sunday you departed. We do also have fridges available upon request, but again I apologize this was not communicated to you properly. We hope that you will reconsider our hotel for the future, and we hope that we can show you a truly wonderful stay when we are able to offer our full realm of amenities. Thank you, Alexa B, Front Office Manager

loved location and exhibits were really great. Overall nice aesthetic

Customer review rating 3.5/5

Anonymous Couples - 22/08/2021 Confirmed reviews ALL

Easy, friendly check in. Rooms were good. Not any type of view. When we arrived we didn’t notice but later in the day our floor smelled strongly of sewer. Luckily it was undetectable in the room, but it was still alarming when getting off the elevator to our rooms. Great service in Savoy bar

Hello Traveler! Thank you for your survey, we appreciate all your comments and feedback. We are so glad that you enjoyed the majority of your stay, however it is clear that we missed the mark in some areas of your trip. I will share your concerns with our Housekeeping and Engineering teams to ensure we fix this issue for any future guests we have. We do hope that you will return to us in the future, so we may show you a truly fantastic stay. Thank you, Alexa B, Front Office Manager

Wonderful time

Customer review rating 5.0/5

Anonymous Couples - 22/08/2021 Confirmed reviews ALL

Staff was very friendly and helpful

Hello Traveler, Thank you for your survey, we appreciate all your feedback. We are so glad that you had a fun, unique stay with us, and we truly hope to see you return in the future. Thank you, Alexa B, Front Office Manager

Cool Hotel

Customer review rating 5.0/5

Christy Couples - 22/08/2021 Confirmed reviews ALL

Very sleek appointed rooms and friendly staff made this trip more memorable.

Hello Christy, Thank you for taking the time to leave us a survey and some comments, we appreciate all your feedback! It is absolutely wonderful to read through your survey and see that you not only enjoyed the stay, but that our staffing team was able to ensure you had a comfortable, unique visit. We truly hope that you will return in the future for another fun stay! Thank you, Alexa B, Front Office Manager

Second stay in three years

Customer review rating 4.0/5

Anonymous Families - 22/08/2021 Confirmed reviews ALL

We target 21c hotels when we travel through or to cities that have them. They are well located, reasonable parking is available nearby, they are in interesting parts of cities and the art aspect is fun. We enjoyed the restaurant this trip and explored nearby. The only issue was low water pressure in the shower.

Hello Traveler, Thank you for your survey, and thank you for your continued loyalty to the 21c Kansas City! We are so glad that you enjoyed your second trip with us, and that our location allows you to easily explore all the areas the city has to offer. I will have our Engineering team check out the low water pressure, and see if we can get that rectified for any future stays you have with us! We look forward to your return. Thank you, Alexa B, Front Office Manager
Customer review rating 4.5/5

Becky D. Families - 21/08/2021 Confirmed reviews ALL

Very pleased with my hotel stay.

Hello Becky, Thank you for your survey! We are so glad that you enjoyed your visit to the 21c Museum Hotel Kansas City, and we truly hope you will return for another fun, unique visit in the future. Thank you, Alexa B, Front Office Manager

Requested three person room and my family was divided into two rooms. This was not a good approach for two adults and a child. Then the air conditioner in room 415 made an extremely loud “clunking” every 30 minutes or so.

Customer review rating 1.0/5

Anonymous Families - 17/08/2021 Confirmed reviews ALL

The two issues that I have identified above are serious issues - I stay at 21C and love the hotels. We have also spent much time in Louisville and are super familiar with the concept and the originators but this experience was not good.

Hello Traveler, Thank you for your review and comments, we appreciate all of your feedback. We deeply apologize for the experience you had, clearly we have missed the mark in providing you with a luxury experience. We unfortunately were not able to provide you with the Double Queen you booked due to an unfortunate circumstance, and we wish we could have done more than the additional room to compensate you for the error. We have also alerted our Engineering Team to the AC issue that you mentioned, and will investigate this issue immediately. We again apologize that your experience was underwhelming, and we truly hope that you will return to so we can make the experience up to you. Thank you, Alexa B, Front Office Manager

Wonderful Hotel

TripAdvisor rating 5.0/5

Robin R Family - 28/09/2019 TripAdvisor review

My whole family enjoyed our stay. Hotel was clean, modern, and the staff was great. Would wholeheartedly stay here again and would recommend to anyone. Easy check in and check out, valet was great, and the room clean and nicely furnished

Thank you for taking the time to provide us with a review. Your feedback means the world to us. Please consider staying with us again the next time you are in Kansas City.

Our most recent 20 reviews

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