Hotel - Novotel Resort Krasnaya Polyana Sochi
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Novotel Resort Krasnaya Polyana Sochi Hotel

4.7/5 577 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast included in the price

Business services

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Hotel location

Companies and event centres nearby

Company

GAZPROM7.4 km / 4.6 mi RUSSIAN POST11.9 km / 7.39 mi
ROZA KHUTOR7.3 km / 4.54 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KAROUSEL 0 m2 4 m 150 50 60 110 140
ALPIKA 31 m2 3 m 20 14 10 0 10
LAURA 58 m2 3 m 42 16 16 16 24
PRESEDENTIAL SUITE LOUNGE 60 m2 3 m 72 24 24 36 40
OPEN BANQUET TERRACE 245 m2 0 m 200 30 30 100 130
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our restaurants and bars

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4.7/5 ALL Rating 577 reviews

Our guest reviews for
Novotel Resort Krasnaya Polyana Sochi

100% genuine reviews from our guests

Find out more
Johar A. Couples - 13/09/2019 Confirmed reviews ALL
« Reception people no nothing »

The city is beautiful however the reception charged me wrong and did not want to give me back the over amount in cash Taxi that have been sent to airport to pick us was late and then took us to a different hotel which is Rixos and then picked other from that hotel and took us to the right hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jowhar A., Thank you for taking the time to tell us about your experience at the Novotel Resort Krasnaya Polyana Sochi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdullin Eduard Guest relations manager

Steve Couples - 10/09/2019 Confirmed reviews ALL
« been on a friend's wedding, hotel is really great »

We came here from US and want to admit, that this hotel is a great one! Reception is super nice and friendly, checked us in quick, perfectly. Gave us a marvelous room with nice interior and most of all, super rain shower, I don't know why, but I love this rain showers in hotel rooms. The breakfasts were amazing, my girlfriend ate a lot of healthy, clean foods there. Houskeeping is calm, nice and quick. Thanks to hotel, we spend a great time here!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve L., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Абдуллин Эдуард, Менеджер по взаимодействию с гостями

Sabina A. Solo - 09/09/2019 Confirmed reviews ALL
« Very Pleasant . »

It was a very pleasant experience. I would certainly recommend this hotel to my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabina A., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Абдуллин Эдуард, Менеджер по взаимодействию с гостями

Adeana Families - 03/09/2019 Confirmed reviews ALL
« The best luxury service in Russia »

Thanks to this hotel, we are very satisfied with our stay. A heavy rain occurred while our friend's wedding. Employees quickly helped to relocate wedding to conference H.. Reception is a very nice and kind people, check in and check out was very fast, informative and we left with a great wish to come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adeana H., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Абдуллин Эдуард, Менеджер по взаимодействию с гостями

Melinda Families - 03/09/2019 Confirmed reviews ALL
« We are very happy about our visit »

We came here on my friend's wedding and left very happy. This hotel is a very warm, welcoming place, breakfasts are super nice, service is on the highest level possible, thanks to hotel staff, this place is an awesome one!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melinda W., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Абдуллин Эдуард, Менеджер по взаимодействию с гостями

Sasha Families - 02/09/2019 Confirmed reviews ALL
« Brilliant service »

We came to Sochi from Las Vegas and have to admit, we were amazed by this marvelous service, check in was fast and smooth, staff was warmly welcoming us. Our room was super clean, floors are tidy, bathroom is shining, everything here is on the highest level possible. At breakfasts restaurant serves guests with delicious and healthy foods. Generally we enjoyed our stay here and we wish we could come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sasha C., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Абдуллин Эдуард, Менеджер по взаимодействию с гостями

Ebrahim Families - 11/08/2019 Confirmed reviews ALL
« Great vacations »

Our stay in this hotel was amazing! Check in was fast, breakfasts were brilliant, special thanks to kitchen chef, restaurant is nice with incredible panoramic views! Houskeeping staff is nice, room was clean and tidy! Thanks to everyone!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ebrahim Mohammed A., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin guest relations manager

Alia Families - 11/08/2019 Confirmed reviews ALL
« Exceeding our expectations »

This hotel is modern and employees are professionals of their work. At check in a very nice girl gave us a room with all necesities. Cleaning was good, rain shower is a great pleasure, thanks to restaurant for tasty breakfasts, all services were just amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alia Abdulrahim Ali Mohammad A., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin guest relations manager

Mohammad K. Families - 11/08/2019 Confirmed reviews ALL
« Great hotel »

This luxury hotel is a great example of how polite and nice Russian people are! They met us very warmly chack in was fast, people were polite! Breakfasts are tasty, restaurant has a good kitchen. Room was clean, staff is polite. Other words, excellent service for a good price!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad K. Ali Bin Muwaiza A., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin guest relations manager

Safia Families - 11/08/2019 Confirmed reviews ALL
« Extremely positive experiences from this hotel »

Thanks to everyone involved, we enjoyed our stay a lot! We took a trip to the very peak of mountains, took a lot of pictures of a beautiful nature. Horse ride was a real fun and gorky mall is a nice place. Check in was nice, reception team are real professionals, breakfasts are great you can find dishes of any taste there including halal food. Houskeeping kept our room in perfect condition, cleaning is good and that's why we are extremely satisfied with our stay in this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Safia Bashir Almas F., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin guest relations manager

Shaikha Families - 11/08/2019 Confirmed reviews ALL
« Good team of hoteliers »

Our time spend in this hotel was great, we really enjoyed check in, it was informative, English speaking receptionist told us everything about our room and places near by. My friends and my family were having a great breakfast on the panoramic terrace, thanks to kitchen and waiters. Everything in hotel is clean, floors are shining, kids liked playing football a lot. We will come back to this hotel next year!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaikha Ebrahim Bilal Habib A., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin guest relations manager

Ali M. Families - 10/08/2019 Confirmed reviews ALL
« Nice hotel in the mountains »

Our stay in this hotel was great, reception workers are real professionals, check in was operative! Special thanks to houskeeping staff, they arrived immidiatley after our request about extra bed. WiFi is fast and reliable. Breakfasts are super delicious, restaurant is a great place to spent another evening. Overall everything was great! We enjoyed this hotel a lot!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali M. A., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin guest relations manager

Alaa S. Families - 10/08/2019 Confirmed reviews ALL
« Dream vacations »

My sisters and I enjoyed this vacations so much! Thanks to Novotel staff, they helped us at check in, gave us the best view possible, reception works good, people are educated and responsible. Super breakfasts were very healthy! Room was clean and houskeeping staff was helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alaa S. A., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin guest relations manager

Awatif Families - 10/08/2019 Confirmed reviews ALL
« Nice family hotel »

I really enjoyed my vacations in this hotel, at check in clerk did everything very fast and gave me a room with a nice shower, rainshower was really awesome. Breakfasts are good, I really liked them. Room was clean and houskeeping staff is very polite. Employees of this place are a great professionals! We will come back to this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Awatif Ahmed S., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin guest relations manager

Maatouq Families - 08/08/2019 Confirmed reviews ALL
« Sweet resort »

Here in this hotel we had a great time of our lives! Reception was great, administrators at check in are very polite and friendly! Restaurant is a state of art place, the views are magnificent and food is great! Room maintenance is on the highest level possible, everything is clean and housekeeping staff is responsive! Thanks to everyone from hotel for this impressions!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maatouq Ali Saeed Ali A., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin guest relations manager

Mohamed Families - 05/08/2019 Confirmed reviews ALL
« Super hotel in beautiful mountains »

Stayed here with my family, the services are all great, reception staff is awesome, helped me with every question I had. Check in is quick, gave me the best room possible. Breakfasts are truly delicious, they have a great variety of the dishes. Housekeeping staff is polite and quick to clean room. Thanks to the team of hotel, we were more than satisfied with our stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed Abdalla Murad A. Alblooshi, We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin guest relations manager

Samira Families - 05/08/2019 Confirmed reviews ALL
« Brilliant hotel »

This sweet luxury style hotel is a very good place to stay. Reception is operating perfectly, staff is nice, polite and looking good. Our arrival was very quick. Room was clean and tidy, housekeeping was making a good cleaning, so we would be glad to reccomend this hotel to any tourist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samira Ahmed Ghuloum Yousif A., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eduard Abdullin guest relations manager

Ismail Families - 05/08/2019 Confirmed reviews ALL
« Good hotel for it's value »

My experience is generally positive, the staff of hotel is good and polite. The check in procedure was quick. Room is clean, housekeeping staff was doing everything quick. Great thanks to restaurant and kitchen workers, the breakfasts were delicious!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ismail Saeed Juma Alsawaya A., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullin Eduard Guest Relations Manager

Abdulla Families - 24/07/2019 Confirmed reviews ALL
« Excellent service for a low price »

This hotel has an excellent staff, check in at reception was smooth, clerks told us how to spend a good vacation in Sochi, where to go to shopping. Breakfasts in restaurant were lovely! Hotel is clean, everything is comfortable, the housekeeping is fast and nice. Floors and furniture in room stayed clean during our vacations. This hotel is a nice hotel for any tourist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABDULLA ALSHEHHI M., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Абдуллин Эдуард, Менеджер по взаимодействию с гостями

Mohamed Families - 24/07/2019 Confirmed reviews ALL
« Great mountains, great hotel, great breakfasts! »

A lot of my family members stayed in this hotel and we all are happy with staff and services provided by this company. Reception is very responsive, check in process was fast and informative, special thanks to great administrators which showed us a way to Adler and discovery aquarium. Breakfasts are awesome, special thanks to chef, the cuisine is marvelous! The room was very fresh and clean every day! We were amazed by politeness of personnel and truly hospital spirit of this place!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMED A., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Абдуллин Эдуард, Менеджер по взаимодействию с гостями

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