Novotel Resort & SPA Krasnaya Polyana Sochi

Customer review rating (ALL Rating) 4.8/5 1,511 reviews

Hotel extras

  • Located at Krasnaya Polyana Resort, 960 m above the sea level

  • There are 2 technologically advanced conference halls for business events

  • Panoramic restaurant with an outdoor terrace The Grill

  • During the winter, hotel guests enjoy the main privilege—ski in/ski out

  • Presidential room 487 sq m with three bedrooms and a panoramic deck

ALLSAFE approved hotel

Hotel location

Novotel Resort & SPA Krasnaya Polyana Sochi

Gornaya Str, 11
354392 SOCHI
Russia

GPS:43.669692, 40.257342

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THE GRILL

THE GRILL restaurant on the 7th floor of the hotel offers panoramic view on the Caucasus mountains. European cuisine with the chief's exquisite additions of traditional will leave no one unimpressed.

Your meetings and events

Three conference halls, Carousel, Laura and Alpika, with a total area of 317 m2 as well as 250 m2 outdoor banquet terrace suggest everything you need for holding corporate events.

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,511 reviews

TripAdvisor Rating  4.0/5  529 reviews

Ideal location for skiing and learning to ski

Customer review rating 5.0/5

Sakhrick Friends - Confirmed reviews ALL

The stay at the Novotel was only spoiled by the fact that it was too short. Everyone was friendly and willing to help whenever they could. The room was immaculate when i arrived and was ready on each occasion I returned.

Dear Sakhrick, We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kseniya Lyapushkina Guest Relation Manager hb…

Great hotel with wonderful mountain view

Customer review rating 4.5/5

Sergey Couples - Confirmed reviews ALL

Everything was perfect. The number was great, stunning window view (when the weather allowed us to watch), pleasant welcoming stuff! I personnally noticed that the restaurant interiors was a bit worn out, and the fact that the number can remain unlocked if you don't force close it seems a bit frustrating.

Dear Sergey L., We very much appreciate your comments regarding your stay at the Novotel Resort Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback! We are glad that you had a good time with us and hope to see you again soon!. Kind reguards, Guest Relation Manager Kseniya Lyapushkina HB…

Super

Customer review rating 5.0/5

Sss Business - Confirmed reviews ALL

Good

Уважаемый Руслан, Благодарим Вас за выбор Novotel Resort Krasnaya Polyana Sochi! Мы рады, что Вы смогли найти несколько минут среди своего свободного времени и ответили на вопросы нашей анкеты. Ведь это крайне важно для нас - узнать мнение каждого гостя! Нам приятно, что Вы остались удовлетворены качеством оказываемых услуг и уровнем сервиса, а также высоко оценили работу нашего отеля и команды персонала всего отеля в целом. Спасибо еще раз за Ваш отзыв и мы надеемся, что Ваш следующий визит будет столь же приятным, как и этот. До новых встреч! С уважением, Менеджер по взаимодействию с гостями Кристина Бурлева HB…

Cool)))

Customer review rating 5.0/5

Besintha J. M. Business - Confirmed reviews ALL

Very nice hotel with great staff and amazing views!!!

Dear Besintha, Thank you for choosing Novotel Resort Krasnaya Polyana Sochi! We are glad that you were able to find a few minutes among your free time and answered the questions of our questionnaire. After all, it is extremely important for us to know the opinion of each guest! We are pleased that you were satisfied with the quality of the services provided and the level of service, and also highly appreciated the work of our hotel and the staff team of the entire hotel as a whole. I am sure that such reviews will serve as a good motivation for all staff, as we are constantly working to improve the quality of service. Thank you again for your feedback and we hope that your next visit will be as pleasant as this one. See you soon! With respect, Guest Interaction Manager

Novotel at Krasnaya Polyana

Customer review rating 3.5/5

Gleb Couples - Confirmed reviews ALL

Great hotel and room, very nice breakfasts. Incredible view (depends on the room obviously). SPA a bit small with no pool, but good enough to decompress after a day of walking in the nearby mountains.

Dear Gleb, Thank you for choosing Novotel Resort Krasnaya Polyana Sochi and for your loyalty to the Accor! We are glad that you were able to find a few minutes among your free time and answered the questions of our questionnaire. After all, it is extremely important for us to know the opinion of each guest! We are pleased that you were satisfied with the quality of the services provided and the level of service, and also highly appreciated the work of our hotel and the staff team of the entire hotel as a whole. Thank you again for your feedback and we hope that your next visit will be as pleasant as this one. See you soon! Kind reguards, Guest Relation Manager Kristina Burleva HB…

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Other web-users rate our hotel

  • 465 reviews 9.5/10 Location
  • 886 reviews 9.1/10 Room
  • 831 reviews 9.4/10 Service
  • 653 reviews 9.6/10 Breakfast
  • 275 reviews 9.2/10 Comfort
  • 273 reviews 8.6/10 Food
  • 184 reviews 7.8/10 Cleanliness
  • 101 reviews 7.9/10 Value

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