Mercure Birmingham West Hotel

Hotel for travellers looking for local and authentic experiences

Mercure Birmingham West Hotel is conveniently situated just five miles from Birmingham city centre, and is close to the M5 and other major transport links, making it easy to access wherever you're coming from. With 168 bright, spacious, and comfortable rooms available and Wi-Fi included throughout, the hotel is perfect for those visiting Birmingham on business or leisure. Guests are welcome to make use of our onsite leisure facilities, which include a heated pool, spa, steam room and multi gyms.

Birmingham International Airport is just 20 miles away, and with 17 well-equipped meeting and conference rooms on-site, which can accommodate any number of guests from 2-200, this is an ideal hotel for business close to Birmingham. As well as being just five miles away from Birmingham city centre, Mercure Birmingham West Hotel is close to several popular attractions including The West Bromwich Albion FC stadium, the Black Country Living Museum and the Sealife Centre Birmingham.

Hotel extras

A heated indoor swimming pool available to all guests
A fitness centre, including a jacuzzi, steam room and gym
Just 20 miles away from Birmingham International Airport
A free onsite carpark with space for up to 300 vehicles
Complimentary Wi-Fi throughout the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Services and practical information

Paying

WIFI/Internet Access
Parking
Accessibility for people with reduced mobility
100% non-smoking hotel
Air conditioning
Early check-in/Late check-out
Dry cleaning / Ironing

Leisure and activities

Fitness centre
Well-being

Catering

Breakfast
1 restaurant(s)
1 bar(s)

Business services

15 meeting room(s)
Copy/print service available

See all services

Hotel location

See on a map

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU
west bromwich
united kingdom

Tel: (+44)01216099988

Fax: (+44)01216099937

Contact email

Check-in from 14h00

Check out up to 12h00

Access and transport

BIRMINGHAM At 32km / 20 miles
M5 JUNCTION 1 At 0km / 0 miles
HAWTHORNS At 1km / 1 miles
SANDWELL AND DUDLEY At 3km / 2 miles

GPS : 52.513438, -1.976012

Companies and event centres nearby

Company

WBA FC1 km / 1 mi

Congress centre

ICC8 km / 5 mi

Exhibition and convention centre

NEC29 km / 18 mi

Your meetings and events

Mercure Birmingham West Hotel Meeting Room

6 photos

Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Boardrooms 2, 4, 5, 6, 7 & 8	15 m²	2 m	0	0	8	0	0
The Hawthornes	19 m²	2 m	14	0	10	0	0
Boardroom 1	20 m²	2 m	16	0	10	0	0
Conference Cafe	36 m²	2 m	0	0	10	0	0
Suite 1	42 m²	2 m	30	16	20	20	0
The Albion Suite	49 m²	3 m	50	20	25	30	30
The Chester Suite	57 m²	2 m	60	20	26	30	30
Suite 2	62 m²	2 m	50	25	30	16	0
Suite 3	62 m²	2 m	40	16	30	14	0
The Diane Suite	69 m²	2 m	40	20	25	20	30
The Chase Suite	101 m²	2 m	100	20	30	40	60
The Dartmouth Suite	106 m²	3 m	130	30	40	50	70
The Rothesay Suite	119 m²	2 m	60	20	50	40	50
The Hallard Suite	148 m²	3 m	200	50	60	80	120
PRINCE OF WALES	171 m²	2 m	180	50	60	100	120

Unsure of the capacity needed for your event? Use the space calculator

This hotel is not suitable for your event? Look for another hotel

Metric converter

- Screen
- Flipchart
- Video camera
- Audio and video equipment
- Lectern
- Day light
- WIFI access
- Slide projector
- Syndicate rooms
- Video equipment
- Airconditioned meeting room
- Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

6 photos

Privilege room - 1 king size bed

Relax in one of our spacious newly refurbished Privilege Rooms with an en suite bathroom, free WiFi, work desk with lamp, tea and coffee making facilities with espresso machine and mini refrigerator with soft drinks and fruit juices.

Standard Room - 1 single bed

Stay in a Standard Room with a single bed, en suite bathroom, complimentary high speed WiFi, TV, safe, hairdryer and access to our Spa.

Compact standard room - 1 small double bed

Enjoy a stay in one of our compact Standard Rooms with small double bed, en suite bathroom, free WiFi, work desk with lamp, tea and coffee making facilities, telephone, TV, safe, hair dryer, iron and ironing board.

Classic room - 1 double bed

Enjoy our newly refurbished, locally inspired Classic Room with double bed, complimentary WiFi, laptop safe, rain fall shower, 40" flat screen TV with Freeview and complimentary mineral water.

Standard Room - 1 double bed

Stay in a Standard Room with a double bed, en suite bathroom, complimentary high speed WiFi, TV, safe, hairdryer and access to our Spa.

Standard Room - 2 single beds

Stay in a standard room with 2 single beds, en suite bathroom, complimentary high speed WiFi, TV, safe, hairdryer and access to our Spa.

Classic room - 2 single beds

Enjoy our newly refurbished locally inspired Classic Room with 2 single beds, complimentary WiFi, laptop safe, rain fall shower, 40" flat screen TV with Freeview and complimentary mineral water.

168 rooms
100% non-smoking hotel
3 rooms for people with reduced mobility
15 family rooms
15 connecting rooms
Extra bed in room for child
Extra bed in room for adult
Baby bed

- 220/240 V AC
- Air conditioning
- Emergency exit map
- Safe deposit box in room
- Telephone
- Opening windows
- Direct dial telephone
- Satellite/cable colour TV
- Baby bed
- Keycard-operated door locks
- Deadbolts and/or locks in rooms
- Security peephole
- Smoke alarm in room

Our rooms fittings

Our restaurants and bars

HOTEL RESTAURANTType of cuisine: Type of cuisine: Regional

Dinner

Mon
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Thurs
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Sat
Sun

HOTEL RESTAURANTType of cuisine: Type of cuisine: Regional

Our restaurant's welcoming atmosphere is the perfect place for all your culinary needs. Start your day off right with a breakfast buffet, offering a wide variety of hot and cold options or retire your day with our range of local and international dishes.

Find out more and book

LOUNGE BAR

Photo non contractuelle / Strictly non binding

Midday

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Evening

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LOUNGE BAR

Our Lounge Bar serves a variety of refreshing beverages and is the ideal location for a business meeting, relaxing drink with friends or to catchup on the news and sports.

See all our restaurants and bars

3.6/5 ALL Rating 199 reviews

Our guest reviews for
Mercure Birmingham West Hotel

100% genuine reviews from our guests

Find out more

3.5/5 TripAdvisor Rating 918 reviews

Jayne F. Business - 12/02/2020 Confirmed reviews ALL

The room was cold, air conditioning didn’t work. Maintenance came into my room 3 times to fix it. Gave me a plug in heater which was much use. Eventually I had to ask to be moved. I was going out that evening and didn’t have much time so between getting a shower and getting dressed the maintenance guy was in n my room.

Harpreet G. Business - 11/02/2020 Confirmed reviews ALL

« DISRUPTIONS AND DIRTY TOWELS »

I stayed in room 332. I was working in the Birmingham area and was told about your hotel by another colleague of mine. decided to book and pleasantly surprised from the overall look of the hotel when first entering. I was extremely tired so had dinner and when straight to bed. Around 10pm I was woken but loud shouting and banging, I put this down to the bad weather, I was mistaken, it was room 330. I three seperate occasions from 10pm until 3am on sunday morning i was woken up by loud swearing, shouting, banging, arguments in the corridor. Subsequently I had to ring the reception on all occasion from mobile phone to get someone to diffuse/calm the situation down. Absolutely ridiculous. Getting up on Sunday morning and not in the best of moods, I decided to shower up and get out, upon showering I realised my towels had what looked like makeup on them. Again having to ring reception from my mobile phone and request clean Towels. When I reported the problems to front desk on my departure, clearly the lady wasn't bothered about the issues I had.

Anonymous Friends - 09/02/2020 Confirmed reviews ALL

Very good

Raj G. Business - 07/02/2020 Confirmed reviews ALL

« Free parking and good location. »

Few of my friends rooms were without hot water which scared me but fortunately I had hot water during my whole stay.

Anonymous Business - 06/02/2020 Confirmed reviews ALL

« Good location, clean and good service »

Good stay, friendly staff, good food and clean rooms. Downfall - did not know the leisure centre was out of use until i arrived (booked this hotel specifically because of these facilities) and the temporary gym had broken machines, no water and nothing to wipe the machine down with.

Anonymous Business - 06/02/2020 Confirmed reviews ALL

« Reasonable »

Comfortable clean room and place but heating not so good and water not hot enough. The food is very slow to be served in the eating area.

06/02/2020 TripAdvisor review

« West Bromwich hotel. »

Overall a very enjoyable stay... public areas and bedrooms have been refurbished to a high standard. Restaurant fine, breakfast excellent value for a cooked meal. Just needs the swimming pool and spa/gym to be completed and re-opened in order to offer the complete package.

Anonymous Business - 03/02/2020 Confirmed reviews ALL

« GOOD STAY »

GOOD SERVICE

Anonymous Business - 31/01/2020 Confirmed reviews ALL

« some nice touches but unusable shower »

This hotel has recently been taken over by Mercure, the new decor is more modern, the bed was comfy. Unfortunately the shower was unusable, no hot water at all running from it and the 'fix' suggested did not work either, there was no plug for the bath. This led to 2 days without being able to take a shower. I was told the problem was known about and I met others at the reception desk complaining about it. It is not acceptable to put guests up in a room where it is not possible to shower or bathe. There was no compensation offered. The pool and gym have been closed since mid December for refurbishment, thought there was no evidence of any work going on. Breakfast was standard budget hotel buffet fare with rubber scrambled eggs, bland cereal and hot drinks machine. Staff were friendly. The hotel is extremely well placed with few decent competitors so I fear that there is little incentive to improve the poor experience.

Z. M. Business - 30/01/2020 Confirmed reviews ALL

« Terrible , honestly it is a disrepute to accor group. »

From start-- 1. Charged wrongly--when booked as a group-- we were charged more in the name of discount . A day before tried to contact the hotel -- was advised -- no one present now -- so will be contacted later-- a phone call at 4 pm on the day of arrival -- saying we are full-- if you want - you can cancel. 2. Enter - the room - AC not working-- when reported -- Response -- Oh sorry -- has been reported -- it wont be done today . 3. Late night -- Some one knocks your room at 11 pm -- when trying to sleep-- and then a phone call from reception for some nonsense reason. 4. Overnight -- had dinner from the hotel-- felt sick after having the fish and fries 4. Morning -- - no hot water- when reported being sai d-- oh ya-- many rooms are reporring it . When complained about the food -- i was asked to go to another room to talk to the manager. As i was in a rush-- i said -- please just let me check out -- i was hold for another 10 minutes - delaying me . Do i need to write more -- frustratingly bad . I was staying with Accor groups mostly -- then changed to renaissance hotels -- and this was my first again to start staying with accor -- but not good

Gareth B. Business - 29/01/2020 Confirmed reviews ALL

« Average hotel - Average service »

Slow service waiting for meals. Hotel is generally cold in all communal areas. I stay at least once a week, not sure why i remain so loyal.

Anonymous Business - 29/01/2020 Confirmed reviews ALL

« useful location »

Room ok but very limited working space. Very pleasant staff but dinner poor.

Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Binay Dehury

Phil Business - 28/01/2020 Confirmed reviews ALL

The accommodation is fine but the services provided need to improve. Check in / out took far too long, staff were disorganised and slow. The service at the bar was also inadequate - over 20 minute wait to be served for a drink!

Korang. Business - 27/01/2020 Confirmed reviews ALL

« Great Stay »

It was brilliant.

Business - 27/01/2020 TripAdvisor review

« Stay »

Big queue at desk for check-in. Couldn’t unlock room so had to go back to Reception and wait 10 Minutes for it to be fixed - no alternative room as ‘too busy’. Was offered a free drink though. Breakfast ok, nice sausages.

Joy A. Business - 24/01/2020 Confirmed reviews ALL

« Average »

Disappointed to find the leisure centre closed as this hadn’t been mentioned at time of booking. £75 for a very small room was expensive. Found to be noisy at night.

Anon Friends - 22/01/2020 Confirmed reviews ALL

Room decent but couldn't get hot water in the morning only tepid. The bar area closed at 11 which is odd for residents. Bar areas are very poor to relax in, very bright and basic seating.

Tanya Business - 22/01/2020 Confirmed reviews ALL

« Love the refurb! »

Very impressed. Looks bright and inviting. Comfortable and a good breakfast. Handy location.

Thenu Solo - 21/01/2020 Confirmed reviews ALL

« Amazing service »

The staff were absolutely wonderful! Would highly recommend a stay here.

Our hotel has responded to the review

Dear Thenugan G., We very much appreciate your comments regarding your stay at the Mercure Birmingham West Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Binay D Ops. Mananger

Oliver M. Solo - 21/01/2020 Confirmed reviews ALL

« Dissapointing »

Booked this Hotel as required pre interview. Compared to local rivals seemed to offer a reasonable price (not the cheapest) but included gym/swimming pool/spa facilities. On arrival i was told that none of these are available as they are being refurbished. There was no mention of this on booking via the Accor website. This was dissapointing as it was a major influence in me booking with you.

Our hotel has responded to the review

Dear OLIVER M., Thank you for taking the time to tell us about your experience at the Mercure Birmingham West Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Binay D Ops. Manager

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