Mercure Birmingham West Hotel 3 stars

Customer review rating 3.7/5 119 reviews

Mercure Birmingham West Hotel
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+ 14 Services

Hotel extras

  • A heated indoor swimming pool available to all guests

  • A fitness centre, including a jacuzzi, steam room and gym

  • Just 20 miles away from Birmingham International Airport

  • A free onsite carpark with space for up to 300 vehicles

  • Complimentary Wi-Fi throughout the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioning
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Massage
Business services
  • 15 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU
west bromwich
united kingdom

Tel: +4401216099988

Fax: (+44)01216099937

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM At 32km / 20 miles

  • By car

    M5 JUNCTION 1 At 0km / 0 miles

  • By train

    HAWTHORNS At 1km / 1 miles

  • By train

    SANDWELL AND DUDLEY At 3km / 2 miles

GPS :52.513438, -1.976012

Companies

  • WBA FC 1.0 km / 1.0 mi
Companies

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Video camera

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Privilege room - 1 king size bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room - 1 double bed

  • Max. number of persons: 2

Standard Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Compact standard room - 1 small double bed

  • Max. number of persons: 2

Classic room - 2 single beds

  • Max. number of persons: 2

Standard Room - 2 single beds

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room - 1 single bed

  • Max. number of persons: 1
  • Area: From 14 / 151 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room - 1 kingsize bed

  • Max. number of persons: 2

Standard room - 3 single beds

  • Max. number of persons: 3
Rooms

Our restaurants and bars

HOTEL RESTAURANT

Type of cuisine: Regional

Our restaurant's welcoming atmosphere is the perfect place for all your culinary needs. Start your day off right with a breakfast buffet, offering a wide variety of hot and cold options or retire your day with our range of local and international dishes.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

Our Lounge Bar serves a variety of refreshing beverages and is the ideal location for a business meeting, relaxing drink with friends or to catchup on the news and sports.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Birmingham West Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5

119 reviews

tripadvisor

TripAdvisor Rating 3.5/5

25 reviews

Great location for access to West Bromwich

Customer review rating 3.7/5

Phil Business - 23/03/2020 Confirmed reviews ALL

Very flexible service, cancellation of remaining stay at short notice handled with courtesy.

Excellence service and quiet location

Customer review rating 3.7/5

Ida B. Business - 22/03/2020 Confirmed reviews ALL

I had an important meeting and needed to work throughout the night. The room was comfortable and quiet.

ENjoyable stay

Customer review rating 3.7/5

Ben M. Business - 20/03/2020 Confirmed reviews ALL

Nice room , clean and tidy and very friendly staff.

Cold, no gym

Customer review rating 3.7/5

Nick S. Business - 18/03/2020 Confirmed reviews ALL

Staff are attentive and to be commended. But they have to deal with dissatisfied customers. No heating in the room. Main reason we use this hotel is because it has (had) a gym.

Unsatisfied room

Customer review rating 3.7/5

Anonymous Business - 16/03/2020 Confirmed reviews ALL

I stayed for 4 nights. On one of the days the room had not been cleaned throughly and dirty glasses had been left in the room and the window had been left wide open with my personal belongings inside. There was no safe in the room and when i ask as soon as i checked in i was told the room was still under refurbishemnt however when i asked later on in the week i was told this wasnt the case. The small mirror in the bathroom was broken/missing the tilles in the shower were falling apart When i first raised my concerns, the staff dealing with it was defensive and unhelpful. I ordered room service one night and when it came the wine has spilled all over my food and the person dropping the food off just left it with me and only said sorry, i had to call up and ask that it be changed I was told there would be a discount when booking as i was there on a business course however the discount amounted to 30 pounds over the rate when booking online

Well located, very friendly reception staff and very spacious rooms

Customer review rating 3.7/5

Catrin Solo - 16/03/2020 Confirmed reviews ALL

Great room, friendly staff and very well situated for my night out

Handy for work

Customer review rating 3.7/5

Anonymous Business - 13/03/2020 Confirmed reviews ALL

Clean and friendly hotel close to all amenities

Good location, easy stay

Customer review rating 3.7/5

Mike Business - 12/03/2020 Confirmed reviews ALL

Checked in 8pm, burger and pint, then bed. Checked out 7am. Have stayed here several times for work due to location - was better when pool open but fine for one or two nights Clean room, good food, great shower, comfy bed

Well looked after

Customer review rating 3.7/5

Ph Business - 11/03/2020 Confirmed reviews ALL

My room was changed very promptly and with no fuss when the heater wouldn’t work. Nice letter of apology after the fire alarm went off at 1am as well! Your restaurant staff are also really helpful as we regularly run programmes at the hotel.

Great location

Customer review rating 3.7/5

Stephen M. Business - 10/03/2020 Confirmed reviews ALL

Fire alarm at 1.30 am . No sleep . Totally wrecked for major meeting the next day .

Disappointed

Customer review rating 3.7/5

J W. B. Solo - 10/03/2020 Confirmed reviews ALL

I went into the restaurant at18.20 my order was taken at 1840 and I left the restaurant at 19.15 without having had any food NOT GOOD

Value for money

Customer review rating 3.7/5

Peter K. Business - 06/03/2020 Confirmed reviews ALL

We have stayed here a few times. It is very convenient for us. The hotel is fine. Sadly no upgrade available. Unfortunately the pool is closed and this was always a reason why we stayed here. Staff very helpful. No complaints.

Clean, friendly, good room and breakfast

Customer review rating 3.7/5

Anonymous Couples - 06/03/2020 Confirmed reviews ALL

All fine except more servers needed in bar area in late afternoon. You'd sell more food and drink if people got served more quickly!

The room was fine, but the thermostat was set to 26C !! Far too hot for comfort and easy sleeping.

Customer review rating 3.7/5

Brian W. Business - 05/03/2020 Confirmed reviews ALL

Apart from the room being to hot, (even thought I lowered the temperature and opened the window.) I was also woken at 1.30 AM when the fire alarm went off, (due to a guest smoking in their room.) I quickly got dressed and left my room, but the rest of the hotel didn't seem to move at all.

Lovely Staff

Customer review rating 3.7/5

Vanessa Business - 04/03/2020 Confirmed reviews ALL

Stayed here for 2 nights on business. Well located for M5, food was not too bad. Room was quite small but lovely that the window opened a decent amount. Shower is only overhead so not ideal if you aren't wanting to wash your hair. Reception staff lovely and efficient and plenty of parking available. Would stay here again.

WELL LOCATED AND GOOD STAY

Customer review rating 3.7/5

Funmi A. Friends - 04/03/2020 Confirmed reviews ALL

The postcode needs to be corrected. When navigating from the top of the hill, instead of the navigator telling us to turn right its asking the drivers to turn left. This misdirected so many people especially at night time.

Great value

Customer review rating 3.7/5

Exwacker Friends - 03/03/2020 Confirmed reviews ALL

1 night stay with friends. Hotel was clean, modern and ideally located for the M5. Didn't eat here so can't comment on the food.

Good stay

Customer review rating 3.7/5

Glory4ever Couples - 03/03/2020 Confirmed reviews ALL

Had a good night sleep. Postcode to the hotel took us to 2mins short to the hotel. Staff aware but doesnt seems bothered about the stress we went through to locate the hotel at 12midnight. Not sure if I will return

Well located with easy access to the motor way

Customer review rating 3.7/5

Stuart N. Friends - 28/02/2020 Confirmed reviews ALL

Could have done with a bigger desk and desk chair as had work to do before going out. Shower pressure was not great either.

Good Stay very comfortable bed

Customer review rating 3.7/5

Gary W. Business - 28/02/2020 Confirmed reviews ALL

Great stay

Our most recent 20 reviews

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