Mercure Cardiff North Hotel

Mercure Cardiff North Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 342 reviews

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Hotel extras

  • An ALLSAFE Bureau Veritas certified hotel

  • We Welcome All Guests & Families

  • Just 15 minutes from City Centre, and complimentary onsite car parking available

  • Ideal for Principality Stadium Events

  • 24hr food and beverage available

ALLSAFE approved hotel

Hotel location

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
United Kingdom


  • By plane

    CARDIFF AIRPORT At 40.23km / 25 miles

  • By plane

    CARDIFF AIRPORT At 40km / 25 miles

  • By boat

    FISHGUARD At 160.93km / 100 miles

  • By car

    JUNCTION 29 At 6.44km / 4 miles

  • By train

    CARDIFF CENTRAL At 8.05km / 5 miles

GPS:51.508327, -3.147213

Congress centre

  • ALL NATIONS 6.44 km / 4 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Our restaurant bar and grill offer a great range of dishes that are guranteed to please, whether it be our delicious steaks or great selection of burgers and pizza.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 


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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  342 reviews

TripAdvisor Rating  4.0/5  114 reviews

Good hotel

TripAdvisor rating 5.0/5

1001lottie2015 Business - TripAdvisor review

Little disappointed as normally here they are on the ball. No welcome back. No thank you for being an Accor member. No welcome drink. No upgrade ( not that this is a given ) no water in the room. Normally this hotel is really good with these elements.

Customer review rating 2.0/5

Cate S. Families - Confirmed reviews ALL

My aunt is in a nearby care home and so we stay in the area fairly regularly. We normally use the Premier Inn Cardiff North, but at the time of booking it was closed. We booked your hotel at an extremely expensive price of £180+ per room. As our stay came closer I looked into other hotels including Premier Inn East Cardiff which was approx £45 cheaper per room but I chose to leave as is as I’d booked an accessible room for my 86 year old dad. My Classic room had no mineral water, as advertised, and a dirty glass outside the room in the corridor. My dad’s “Accessible” room was a joke - a few chords and a worse shower than the classic room - at least the classic room had a walk in shower whereas the one in the supposed accessible room was a bath over shower ? How can you possibly sell this as an accessible room ? We ended up moving dad to a classic room as the shower was more accessible ! In addition there were no instructions for the safe and dad’s TV remote didn’t work. Not a good stay - you could have won a new customer but we will never stay at your hotel again.

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

A very pleasant room, good breakfast and attentive staff

Poor service throughout

TripAdvisor rating 2.0/5

sarahbE5363AZ TripAdvisor review

Bar and restaurant service very poor.Many had to ask for crockery and cutlery time again.Left waiting at bar and rest. despite staff being there.Sticky floors in bar, carpets dirty.Cups etc outside rooms

Dear Sarah, Thank you for taking the time to share your feedback. We work hard to provide all our guests with a pleasant experience and we are sorry to hear that you felt your recent stay didn't meet our high standards. We have addressed these issues with the relevant manager for information and action. We hope we can provide you with an improved stay in the future. Kind regards, The team of Mercure Cardiff North Hotel T.: +44 29 2058 9988 - E.:

A comfortable stay

Customer review rating 3.5/5

Heather Couples - Confirmed reviews ALL

We received a warm welcome. Room was spacious and comfy. A bit disappointed with the quality of the bathroom with no proper shower over the bath. This made it difficult to shower properly if you were over 4 foot! Room service was mediocre. The second day we were left with no milk and dirty cups.

Dear Heather, Thank you for taking the time to give us your feedback. Your kind mention of our team's courteous service is much appreciated, and it is a pleasure to know that our spacious rooms met your expectations. We are sorry that our rainfall shower didn't quite meet your expectations and furthermore, that our high standards were not met on this occasion. We regret you did not inform our team members at the time so we could have taken immediate action. We appreciate your feedback, this helps us to maintain or indeed improve our service standards where necessary. We hope that you will return on a future occasion. Kind regards, The team of Mercure Cardiff North Hotel T.: +4… - E.: HB…

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Other web-users rate our hotel

  • 408 reviews 8.4/10 Location
  • 1,127 reviews 7/10 Room
  • 858 reviews 8.3/10 Service
  • 14 reviews 8.4/10 WiFi
  • 647 reviews 6.8/10 Comfort
  • 567 reviews 5.8/10 Cleanliness
  • 394 reviews 7.2/10 Breakfast
  • 283 reviews 5.5/10 Food

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