Mercure Cardiff North Hotel 4 stars

Customer review rating 4.3/5 147 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Cardiff North Hotel
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Hotel extras

  • An ALLSAFE Bureau Veritas certified hotel

  • Just 15 minutes from City Centre

  • Free onsite car parking available

  • 10 conference rooms for hire to suit any event

  • Complimentary Wi-Fi throughout the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East
Llanedeyrn
CF239XF
cardiff
united kingdom

Tel: +442920589988

Check-in from 14h00

Check out up to 12h00

  • PONTPRENNAU :  57 AND 58 CARDIFF CENTRAL

  • By plane

    CARDIFF AIRPORT At 40.23km / 25 miles

  • By plane

    CARDIFF AIRPORT At 40km / 25 miles

  • By boat

    FISHGUARD At 160.93km / 100 miles

  • By car

    JUNCTION 29 At 6.44km / 4 miles

  • By train

    CARDIFF CENTRAL At 8.05km / 5 miles

Congress centre

  • ALL NATIONS 6.44 km / 4.0 mi
Congress centre

Your meetings and events

Room descriptions and layouts

9 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Classic room - 1 double bed

  • Max. number of persons: 2
  • Area: From 9 m² / 97 sq ft

Classic room - 2 single beds

  • Max. number of persons: 2
  • Area: From 9 m² / 97 sq ft

Privilege room - 1 king size bed

  • Max. number of persons: 2
  • Area: From 9 m² / 97 sq ft

Accessible Classic room - 1 double bedNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 9 m² / 97 sq ft

Classic Room, Family - 1 double and 1 sofa bedNon contractual photo

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • High speed internet
  • Bathroom products
  • Direct dial telephone

Standard Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • High speed internet
  • Bathroom products
  • Direct dial telephone

Standard Room - 2 single bedsNon contractual photo

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • High speed internet
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Our restaurant bar and grill offer a great range of dishes that are guranteed to please, whether it be our delicious steaks or great selection of burgers and pizza.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Bay BAR

Non contractual photo

The Bay bar is available for hotel guests and non residents. The Bay Bar is open from 12:00-00:00 Monday - Sunday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Cardiff North Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

147 reviews

tripadvisor

TripAdvisor Rating 4.0/5

48 reviews

Well located

Customer review rating 4.3/5

William L. Business - 06/11/2020 Confirmed reviews ALL

Excellent location for my work in nearby hospital , rooms were spotless and spacious

Good stay And good location.

Customer review rating 4.3/5

Justin M. Business - 31/10/2020 Confirmed reviews ALL

Very good I am a regular guest always friendly staff and a good welcoming reception.

Great stay, lovely staff

Customer review rating 4.3/5

Louise S. Couples - 24/10/2020 Confirmed reviews ALL

It was the first time staying at the Mercure and I will definitely be returning. All the staff were extremely friendly, the room was spacious and clean and the breakfast was very good.

Dear LOUISE S., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle

Not far from university

Customer review rating 4.3/5

Mohan Couples - 19/10/2020 Confirmed reviews ALL

Had two night stay, first day the room was nice and clean, second day went out, arrived at hotel , room was not cleaned ,reported to reception, was told they do not clean the room every day due to Covid-19 situation , but they were kind enough to change to a new clean room

Dear MOHANLAL DUDA C., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle

Great stay

Customer review rating 4.3/5

Anonymous Families - 30/09/2020 Confirmed reviews ALL

An enjoyable stay with thoughtful and accommodating staff

Dear LISA G., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Reece

Lovely welcome and room let down by poor breakfast experience

Customer review rating 4.3/5

Hugh Couples - 27/09/2020 Confirmed reviews ALL

We had a very friendly welcome and were very pleased with the size and comfort of the room, which was also quiet during the night Breakfast however was the complete opposite. Very little engagement from staff and waited 30 mins for our pre-booked breakfast. We were told that the chef was busy although only about 9 guests in the room.

Dear HUGH W., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. We are glad you enjoyed your welcome to the hotel and also the room. Regarding the breakfast please accept my sincere apologies this is not our usual standard. I will pass all your comments onto the team to ensure this does not happen again. We hope we can welcome you back in the future Kind Regards

Lovely dinner

Customer review rating 4.3/5

Nara Couples - 17/09/2020 Confirmed reviews ALL

We stayed during our holiday in Wales. The hotel was nice and clean, room had everything you need. Power shower was great. We had dinner in the restaurant. Social distancing managed extremely well. We both had steak cooked to perfection. Would like to thank the chef and staff at the hotel who looked after us very well. Sadly we had to shorten our stay due to local lock down measurements staring to take place in Wales. Would definitely come back.

Dear NARA S., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Reece

Good stay

Customer review rating 4.3/5

A. J. Families - 14/09/2020 Confirmed reviews ALL

Super rooms and very helpful staff.

Dear ALISON J., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

peaceful refuge

Customer review rating 4.3/5

John G. Couples - 14/09/2020 Confirmed reviews ALL

Stayed here while a relative was in the nearby hospital.

Dear JOHN G., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Grififths

Good stay

Customer review rating 4.3/5

T. S. Couples - 12/09/2020 Confirmed reviews ALL

The room was a nice size but the doors needed a bit of maintenance. We couldn't bolt our door because it was misshapen and the door to the bathroom was also in need of repair. Aside from that, the hotel was clean, hand sanitiser available around the hotel, staff were helpful and the new set up for breakfast was good. We had pre-booked breakfast and one of our options was to book a time in the restaurant for continental or full-English (or the option to take it away). It was nicely presented and brought out to us quickly once we arrived.

Dear TAMARA MEDUNA-S., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Good value for money and friendly staff

Customer review rating 4.3/5

Anonymous Couples - 03/09/2020 Confirmed reviews ALL

Arrived for 2 nights stay, very smooth check inn and staff very friendly. The only note would be for the breakfast trays to be collected during a day. After first morning they were in the room with us until we checked out.

Dear ALEKSANDRA S., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths
Customer review rating 4.3/5

Anonymous Friends - 02/09/2020 Confirmed reviews ALL

Staff very friendly and helpful. Room though was hot and bins too small for longer than 1 night stats since no room cleaning. Also would be nicer to have bags to place dirty towels in to be replaced rather than leave outside door. We requested clean towels from housekeeping and the 2md time were left outside door rather than being placed in a bag.

Dear PAULA M., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Lack of clothes storage

Customer review rating 4.3/5

Anonymous Couples - 31/08/2020 Confirmed reviews ALL

Room clean, tidy and spacious unfortunately lacking in clothing storage space, only had 1 coat hanger on rail with only one small drawer below, luckily we’re staying long enough to unpack, not sure how people staying for a week or even a month managed. £12 for a hot breakfast sandwich, hot drink and orange juice is a bit expensive though

Dear MARTIN C., Thank you for taking the time to tell us about your experience at the Mercure Cardiff North Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kyle Griffiths

Staff so welcoming

Customer review rating 4.3/5

Tocar Couples - 30/08/2020 Confirmed reviews ALL

Great stay, staff so friendly and welcoming.

Dear DEREK C., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Good location

Customer review rating 4.3/5

Anonymous Couples - 27/08/2020 Confirmed reviews ALL

Good place to stay for a one night stop over en route to mid Wales

Dear YVONNE G., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Relaxing stay

Customer review rating 4.3/5

Mair B. Families - 26/08/2020 Confirmed reviews ALL

The staff were all very kind, and polite at all times. Had lovely meal, both snacks at lunch time and evening meal. got to say the bottle of wine was a very pricey at £29.00 a bottle and that as the cheapest.

Dear MAIR B., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

A* Stay

Customer review rating 4.3/5

Heather T. Couples - 25/08/2020 Confirmed reviews ALL

Beautiful room, comfy beds, great showers, friendly and accommodating staff and covid aware. Loved the local touches that have been put in the public areas. I cannot fault this hotel and its staff, Accor should be proud.

Dear HEATHER T., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Good stay

Customer review rating 4.3/5

David B. Families - 24/08/2020 Confirmed reviews ALL

Had a good stay. We were a family and we appeared to be upgraded from a standard double to a room with a super-king bed, we were pleased. The room was very comfortable, plenty of room with good facilities. The shower was excellent with easy controls. Staff very friendly and understood our needs, very relaxed hotel, good size car park.

Dear DAVID B., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Luxurious

TripAdvisor rating 4.0/5

Fjdbahajbecca Business - 04/07/2020 TripAdvisor review

Grateful for my week and half long stay here. Staff were friendly and helpful, food was delicious with high quality ingredients and lots of variety for both vegetarians and meat eaters. Rooms cleaned daily, place was spotless. Quiet location for a good nights sleep and good for coming to Cardiff from the motorway and accessing different parts of Cardiff.

Dear Guest, Thank you for your kind words on our product and services. Also thank you for the 5 star review! We are thrilled that you enjoyed your experience and furthermore, we appreciate your positive comments with regards to the quality of service provided by our team members. We trust that we will have the pleasure to welcome you back very soon to our hotel. Kind Regards, Kyle Griffiths Operations Manager

Home from home...

Customer review rating 4.3/5

Dl Business - 19/03/2020 Confirmed reviews ALL

I am visiting Cardiff quite often for work and have found that Mercure Cardiff North Hotel is very good value for money. Their rooms are comfortable, the facilities great and the restaurant is very good with a menu changing regularly. The staff are lovely and helpful.

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