Mercure Cardiff North Hotel 4 stars

Customer review rating 4.3/5 138 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Cardiff North Hotel
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Hotel extras

  • An ALLSAFE Bureau Veritas certified hotel

  • Just 15 minutes from City Centre

  • Free onsite car parking available

  • 10 conference rooms for hire to suit any event

  • Complimentary Wi-Fi throughout the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East
Llanedeyrn
CF239XF
cardiff
united kingdom

Tel: +442920589988

Check-in from 14h00

Check out up to 12h00

  • PONTPRENNAU :  57 AND 58 CARDIFF CENTRAL

  • By plane

    CARDIFF AIRPORT At 40.23km / 25 miles

  • By plane

    CARDIFF AIRPORT At 40km / 25 miles

  • By boat

    FISHGUARD At 160.93km / 100 miles

  • By car

    JUNCTION 29 At 6.44km / 4 miles

  • By train

    CARDIFF CENTRAL At 8.05km / 5 miles

Congress centre

  • ALL NATIONS 6.44 km / 4.0 mi
Congress centre

Your meetings and events

9 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Classic room - 1 double bed

  • Max. number of persons: 2
  • Area: From 9 m² / 97 sq ft

Classic room - 2 single beds

  • Max. number of persons: 2
  • Area: From 9 m² / 97 sq ft

Privilege room - 1 king size bed

  • Max. number of persons: 2
  • Area: From 9 m² / 97 sq ft

Accessible Classic room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 9 m² / 97 sq ft
Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Our restaurant bar and grill offer a great range of dishes that are guranteed to please, whether it be our delicious steaks or great selection of burgers and pizza.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Bay BAR

Non contractual photo

The Bay bar is available for hotel guests and non residents. The Bay Bar is open from 12:00-00:00 Monday - Sunday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Cardiff North Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

138 reviews

tripadvisor

TripAdvisor Rating 4.0/5

48 reviews

Lovely dinner

Customer review rating 4.3/5

Nara Couples - 17/09/2020 Confirmed reviews ALL

We stayed during our holiday in Wales. The hotel was nice and clean, room had everything you need. Power shower was great. We had dinner in the restaurant. Social distancing managed extremely well. We both had steak cooked to perfection. Would like to thank the chef and staff at the hotel who looked after us very well. Sadly we had to shorten our stay due to local lock down measurements staring to take place in Wales. Would definitely come back.

Dear NARA S., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Reece

Good stay

Customer review rating 4.3/5

A. J. Families - 14/09/2020 Confirmed reviews ALL

Super rooms and very helpful staff.

Dear ALISON J., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

peaceful refuge

Customer review rating 4.3/5

John G. Couples - 14/09/2020 Confirmed reviews ALL

Stayed here while a relative was in the nearby hospital.

Dear JOHN G., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Grififths

Good stay

Customer review rating 4.3/5

T. S. Couples - 12/09/2020 Confirmed reviews ALL

The room was a nice size but the doors needed a bit of maintenance. We couldn't bolt our door because it was misshapen and the door to the bathroom was also in need of repair. Aside from that, the hotel was clean, hand sanitiser available around the hotel, staff were helpful and the new set up for breakfast was good. We had pre-booked breakfast and one of our options was to book a time in the restaurant for continental or full-English (or the option to take it away). It was nicely presented and brought out to us quickly once we arrived.

Dear TAMARA MEDUNA-S., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Good value for money and friendly staff

Customer review rating 4.3/5

Anonymous Couples - 03/09/2020 Confirmed reviews ALL

Arrived for 2 nights stay, very smooth check inn and staff very friendly. The only note would be for the breakfast trays to be collected during a day. After first morning they were in the room with us until we checked out.

Dear ALEKSANDRA S., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths
Customer review rating 4.3/5

Anonymous Friends - 02/09/2020 Confirmed reviews ALL

Staff very friendly and helpful. Room though was hot and bins too small for longer than 1 night stats since no room cleaning. Also would be nicer to have bags to place dirty towels in to be replaced rather than leave outside door. We requested clean towels from housekeeping and the 2md time were left outside door rather than being placed in a bag.

Dear PAULA M., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Lack of clothes storage

Customer review rating 4.3/5

Anonymous Couples - 31/08/2020 Confirmed reviews ALL

Room clean, tidy and spacious unfortunately lacking in clothing storage space, only had 1 coat hanger on rail with only one small drawer below, luckily we’re staying long enough to unpack, not sure how people staying for a week or even a month managed. £12 for a hot breakfast sandwich, hot drink and orange juice is a bit expensive though

Dear MARTIN C., Thank you for taking the time to tell us about your experience at the Mercure Cardiff North Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kyle Griffiths

Staff so welcoming

Customer review rating 4.3/5

Tocar Couples - 30/08/2020 Confirmed reviews ALL

Great stay, staff so friendly and welcoming.

Dear DEREK C., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Good location

Customer review rating 4.3/5

Anonymous Couples - 27/08/2020 Confirmed reviews ALL

Good place to stay for a one night stop over en route to mid Wales

Dear YVONNE G., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Relaxing stay

Customer review rating 4.3/5

Mair B. Families - 26/08/2020 Confirmed reviews ALL

The staff were all very kind, and polite at all times. Had lovely meal, both snacks at lunch time and evening meal. got to say the bottle of wine was a very pricey at £29.00 a bottle and that as the cheapest.

Dear MAIR B., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

A* Stay

Customer review rating 4.3/5

Heather T. Couples - 25/08/2020 Confirmed reviews ALL

Beautiful room, comfy beds, great showers, friendly and accommodating staff and covid aware. Loved the local touches that have been put in the public areas. I cannot fault this hotel and its staff, Accor should be proud.

Dear HEATHER T., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Good stay

Customer review rating 4.3/5

David B. Families - 24/08/2020 Confirmed reviews ALL

Had a good stay. We were a family and we appeared to be upgraded from a standard double to a room with a super-king bed, we were pleased. The room was very comfortable, plenty of room with good facilities. The shower was excellent with easy controls. Staff very friendly and understood our needs, very relaxed hotel, good size car park.

Dear DAVID B., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Luxurious

TripAdvisor rating 4.0/5

Fjdbahajbecca Business - 04/07/2020 TripAdvisor review

Grateful for my week and half long stay here. Staff were friendly and helpful, food was delicious with high quality ingredients and lots of variety for both vegetarians and meat eaters. Rooms cleaned daily, place was spotless. Quiet location for a good nights sleep and good for coming to Cardiff from the motorway and accessing different parts of Cardiff.

Dear Guest, Thank you for your kind words on our product and services. Also thank you for the 5 star review! We are thrilled that you enjoyed your experience and furthermore, we appreciate your positive comments with regards to the quality of service provided by our team members. We trust that we will have the pleasure to welcome you back very soon to our hotel. Kind Regards, Kyle Griffiths Operations Manager

Home from home...

Customer review rating 4.3/5

Dl Business - 19/03/2020 Confirmed reviews ALL

I am visiting Cardiff quite often for work and have found that Mercure Cardiff North Hotel is very good value for money. Their rooms are comfortable, the facilities great and the restaurant is very good with a menu changing regularly. The staff are lovely and helpful.

Good stay

Customer review rating 4.3/5

Jamie S. Solo - 10/03/2020 Confirmed reviews ALL

Staff were all great, rooms were spacious/good standard and there was a good variety for the breakfast. The room a little cold not sure the heating unit was working correctly.

Great Stay

Customer review rating 4.3/5

Russell.p Families - 10/03/2020 Confirmed reviews ALL

This was the second time we stayed at this hotel. The hotel was picked due to it's location. The hotel has had a full refurb in the past year or two. The rooms are a good size and well presented.

Great value for money and excellent service

Customer review rating 4.3/5

Lisa Families - 09/03/2020 Confirmed reviews ALL

Stayed for one night. Easy to get to from M4, and room was really clean. Good choice for breakfast in the morning, and great service from the chap on the front desk. We asked if they had any toothpaste as we had forgotten ours, and housekeeping met us up at our room with some about a minute later! Would definitely stay there again.

Great Stay

Customer review rating 4.3/5

L. Families - 09/03/2020 Confirmed reviews ALL

We had a lovely stay at the Mercury, friendly staff, great customer service

Nothing at all to fault

Customer review rating 4.3/5

Ashley S. Business - 08/03/2020 Confirmed reviews ALL

Very good stay— I only wish I had known of this hotel earlier as I often make business trips to Cardiff. Parking was great- free and plentiful, room was spotless and very comfortable. The Wi-fi worked/ unlike other chains, staff were very friendly and breakfast was great

Fine , achohol prices very expensive not in keeping with venue

Customer review rating 4.3/5

David T. Business - 07/03/2020 Confirmed reviews ALL

Fine

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