Mercure Nottingham Sherwood Hotel

Clean room, pleasant staff. Broken chair in room. Air con in room noisy, not great sleep. Breakfast most mornings was over cooked. Loved the use of the pool and other facilities. Hotel location not bad, about a mile from city centre. On bus route. No shortage of restaurants anywhere in Nottingham.

Really enjoyable stay nothing was too much trouble for the staff, the only downside is the disabled car park is at the rear of the hotel and the rear entrance is locked after 11.00 pm. This is not very well signed and it is difficult to access the hotel at the front if you have mobility problems.

hotel was in a convenient location with plenty of free parking Friendly staff and the bar restaurant was big but with a good atmosphere. Rooms clean and modern. My only criticism was the buffer breakfast. The scrambled egg, bacon and sausage were a bit industrial-like and tasteless. Also only one type of cheese (cheddar) with a limited choice of breads and rolls. The hotel should take the example of buffet breakfasts in Nordic countries or the Netherlands

Nice staff, quiet room, good breakfast, improved decor.

The room (636) was beautiful, bathroom excellent. Evening meal in restaurant poor.

Car parking and location was great, staff very friendly and very clean, however room was very small, reception was difficult to find, as a conference was on and did not look like a check desk, chair in the room was so low you could not reach the desk with your lap top

The hotel was not too far from the town centre if you don’t mind walking. We didn’t try the breakfast as it was £10 (not surprising but we could be cheaper elsewhere). We requested an iron and ironing board from reception, however this took over an hour to come to the room. The room was really nice inside, albeit small but it was perfect for what we needed.

Stayed one night. Happy with room and breakfast

We were pleasantly surprised upon arrival to find such a luxurious and beautiful hotel. After being checked in by a friendly warm lady, who made us feel very welcome we found our room to be plenty spacious and very well kept. The gym and swimming pool are just wonderful options to have during our city break. Check out was ones again swift and friendly. We will book again but give the hotel a call to make an arrangement for our parking requirements. There is plenty of parking for cars but limited option at the front for people who drive a Van to transport a disabled person. I am sure the hotel will accommodate our needs if they know beforehand.

Lovely stay, enjoyed the hotel. Staff were friendly. However the food needs improvement. Breakfast was not great. Tea was extenrky slow at filling up , I think tea and toast should be served to the table. This would stop the tea and goose damp being cold. Food seemed to be sitting there a long time. Small portions but often would sort this.

really enjoyed I was treated like someone special and given an up grade room !

To be honest with the amount I paid it wasn't what I had expected nor worth it. The sole reason I chose the Mercure hotel was because it had spa and pool. When I arrived to check in I was advised the pool was closed for that day and then on the second day it was the same closed due to sickness I don't understand why they couldn't arrange cover when guests have paid for the facilities to use. When I complained the woman on the desk young brunette girl told me she will inform the manager who will call my room phone which never happened and ever since she kept avoiding eye contact with me. Also I'm a vegetarian and there was no veg sausages for breakfast as they had ran out so my so called breakfast buffet was very limited which I found very poor for the the hotel of this standard. Extremely disappointed I stay away with work alot but I will tell my organisation to never book there again. I should have been compensated for the lack of service and facilities as it felt like a very basic hotel that I could have got for much cheaper. Also the room space is very limited for what you pay for.

Staff were very welcoming and friendly, the hotel is in a good location for QMC hospital and the rooms very quiet and well appointed. The only disappointment was the bar/ restaurant where the food was average and overpriced for the quality. One of my party had had day surgery so couldn’t leave the hotel in the evening to get something to eat so we were hostage to what was provided. The previous day we had had excellent sandwich and dessert at the Cheesecake shop very close by so we’re very disappointed I the sandwich the restaurant could provide . However overall the hotel more than met our needs.

The gym was closed both nights which was a shame as it was one of the main reasons for me selecting the hotel.