Customer review rating (ALL Rating) 4.0/5 650 reviews
Mercure Nottingham Sherwood Hotel
296 Mansfield Road
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Access: 3.3 km / 2.05 mi 35 min walk / 8 min drive
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Our open plan restaurant is situated in the conservatory and offers a full range of seasonal dishes that will spark your taste buds. We have the ability to cater for all allergens and are open to the public.
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Our guest reviews
100% genuine reviews from our guestsFind out more
A good hotel
TripAdvisor rating 4.0/5
andrewt591 Solo travel - TripAdvisor review
Lots of car parking spaces all around the hotel , quick check in at the reception which is just a tall desk with one guy sitting at, not sure why but the a couple of security guys walking around, all info given by the reception guy It has a swimming pool and spa but unfortunately the spa was closed! Lifts to all the floors The room(345) is quite small just enough room to walk around the bed without hitting the TV on the wall . Shower room okish size ,the shower was perfect. Bed was really comfortable had a good night sleep, WiFi OK. Didn't eat here as few restaurants close by Breakfast not included but can add for 14 pounds!!! About 25 min walk to the city centre lots of nice walks and runs close by Would I stay again and recommend YES definitely 👍
Dear Andrew, thank you for taking the time to write us a review regarding your recent stay with us. I am delighted with the glowing review you have given to us and all our staff will be very pleased as they all work hard around the clock and strive to achieve the service they give to each and everyone of our guests from check in to check out. we hope you will visit us again once the leisure facilities are open and we would love to thank you for choosing the Mercure Nottingham Sherwood hotel. Kind regards Gemma
Very clean , great space and good breakfast
Customer review rating 4.5/5
G M. Families - Confirmed reviews ALL
Excellent and great presentation
TripAdvisor rating 5.0/5
Kerubu O TripAdvisor review
Amazing hotel, very modern and stylish. Staff (especially all the receptionists) were delightful and very accommodating. Room service and the food/drinks were lovely as well. Would definitely recommend. PS. My sleep was amazing in those beds!
Dear Kerubuo, Thank you for taking the time to leave us a review following your recent visit to The Mercure Nottingham Sherwood Hotel. We are so delighted that you enjoyed your stay with us and thank you so much for your kind words about our staff, in particular our reception team, it is fantastic to hear that you felt our team were accommodating, I will be sure to pass on your kind comments to our team which I am sure will be well received. On behalf of the entire team, we very much look forward to welcoming you back again soon. Kind Regards, Joe
Customer review rating 3.5/5
Jacqui S. Couples - Confirmed reviews ALL
Dissapointed spa was closed but given compensation, rest of stay was very good, food fantastic, staff very nice, would stay again when spa reopens
Dear JANET, We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we hope to get the facilities back up as soon as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gemma
Customer review rating 2.5/5
Mick R. Business - Confirmed reviews ALL
Booked thus hotel specifically to use the pool and spa. On arrival told it was closed. I later found out it had been closed since 21 December… 4 weeks. It’s not rocket science to put a flag on your website. Should have stayed at the Premier inn up the road. Also. Booked a suite but there was no bath. The fixed shower head in the cubicle was lower than my head! So I had to bend down under the shower to use it. Poor show. Positives… the room was nice and parking free.
Dear MICHAEL, Thank you for taking the time to tell us about your experience at the Mercure Nottingham Sherwood Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gemma
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price