Mercure Katowice Centrum 4 stars

Customer review rating 4.9/5 55 reviews

Mercure Katowice Centrum
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+ 21 Services

Hotel extras

  • Hotel promoting an eco-friendly lifestyle and sustainable hospitality

  • Location in the city center, next to the Railway Station

  • Close proximity to the International Congress Center

  • Modern 268 rooms in natural colors and materials

  • Winestone restaurant with local products

Hotel location

Mercure Katowice Centrum

Mlynska 6
40-098 katowice
poland

Tel: +48327978800

Check-in from 15h00

Check out up to 12h00

  • By plane

    KATOWICE AIRPORT At 30km / 18.64 miles

  • By helicopter

    MUCHOWIEC At 3.5km / 2.17 miles

  • By car

    MIKOLOWSKA At 2km / 1.24 miles

  • By train

    KATOWICE At 0.2km / 0.12 miles

GPS :50.2584887, 19.0191879

Companies

  • DELOITTE 2.5 km / 1.55 mi
  • EY 2.0 km / 1.24 mi
  • FUJITSU 2.0 km / 1.24 mi
  • IBM 2.0 km / 1.24 mi
  • ING 2.5 km / 1.55 mi
  • KPMG 2.0 km / 1.24 mi
  • PWC 4.0 km / 2.49 mi

Hotel services

WINESTONE

Winestone is a culinary revelation that impresses with a rich selection of wines and the unusual taste of dishes served on les planches - stone boards. The menu consists of local products, and the selection of wines has been expanded to include Polish and

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 268 rooms
    • 5 rooms for people with reduced mobility
    • 25 family rooms
    • 8 connecting rooms
    • 268 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • Polish
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Pets welcome
    • Pet allowed Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Umbrellas
    • Shoe shine machine
Access to property
  • PARKING Additional charge
    • On site
Well-being
  • FITNESS CENTER
    • On site
Family
  • Equipements for children
    • Stroller available
    • Bottle Warmer
  • Services for children
    • Childrens TV Channels

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 71 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

We have 268 rooms of various standards, designed so that each guest can relax among natural colors and feel peace and harmony.

Our guest reviews for
Mercure Katowice Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.9/5

55 reviews

100 % satisfied.

Customer review rating 5.0/5

Jan O. Solo - 14/10/2021 Confirmed reviews ALL

I am an All Accor member and as always Mercure delivers. I have stayed in many Mercure hotels and this one in Katowice is up there with the best.

Dear Mr JAN O., We very much appreciate your comments regarding your stay at the Mercure Katowice Centrum. Your comments are truly appreciated and our team will be very happy to read it as well. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Foltyn Front Office Manager

Comfortable new hotel close to everything

Customer review rating 5.0/5

Mercedes M. Solo - 13/10/2021 Confirmed reviews ALL

Perfect location just across the train station. Helpful staff, delicious breakfast and great options for dinner. Everything is clean and new. Would come back and recommend.

Dear Mrs Mercedes M., It is with great pleasure that we’ve read your comments about our hotel, performing services and excellent location in the heart of Katowice. Thank you! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. Your comments are truly appreciated. We all look forward to welcoming you back again, Respectfully, Katarzyna Foltyn Front Office Manager

Excellent location with lovely staff

Customer review rating 4.5/5

Anonymous Couples - 06/10/2021 Confirmed reviews ALL

Friendly hotel in a great location with excellent rooms and breakfast.

Dear Mrs Sarah, It is with great pleasure that we’ve read your comments about our hotel, performing services and excellent location in the heart of Katowice. Thank you! Nevertheless, in your assessment I notice another areas that we definitely need to improve. I promise that we will do everything what we can do to make the next stay 100% satisfactory. Please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. Your comments are truly appreciated. We all look forward to welcoming you back again, Respectfully, Katarzyna Foltyn Front Office Manager

Great new addition to the city

Customer review rating 5.0/5

Wrozh G. Business - 30/09/2021 Confirmed reviews ALL

Conveniently located hotel, very comfy and with nice restaurant/bar! Recommended for business travellers.

Szanowny Panie Radosławie, serdecznie dziękuję za pozostawienie tak wspaniałej opiniii na temat pobytu w naszym hotelu. Cieszę się, że hotel spełnił Pana wymagania, a ja mogłam miec tę ogromną przyjemność porozmawiania z Panem osobiście. Liczymy na Pana szybki powrót do naszego hotelu. Pozdrawiam serdecznie, Katarzyna Foltyn Kierownik Recepcji

Good location

Customer review rating 3.5/5

Bernard Business - 29/09/2021 Confirmed reviews ALL

Mediocre service

Dear Mr Bernard, Thank you for taking the time to tell us about your experience at the Mercure Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First of all I would like to apologize for the staff. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to also apologize for the quality of breakfast. I already reported that so I believe that during next stay You will fully enjoy our breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katarzyna Karwat Front Office Manager

Centrum location

Customer review rating 5.0/5

Anonymous Families - 23/09/2021 Confirmed reviews ALL

Good stay in the center of Katowice. Auto access was a little daunting but the garage was spacious for a Polish parking garage. Front desk was very helpful overall good experience

Dear Mr THOMAS, We very much appreciate your comments regarding your stay at the Mercure Katowice Centrum . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Foltyn Front Office Manager

Best place to stay in Katowice for business trip

Customer review rating 5.0/5

Anonymous Business - 17/09/2021 Confirmed reviews ALL

Perfectly located, extremely professional reception staff (Pani Marta), few small things to improve (bar feels like place without a soul)

Dear Mr W., thank you very much for having taken the time to rate our hotel. I'm very happy to read that you were very satisfied with your stay. I'm also very happy to read that you were very satisfied with the service provided by our team - especially Marta. Thank You for that! Nevertheless, in your assessment I notice some areas that we definitely need to improve. I promise that we will do everything to make the next stay 100% satisfactory. I also pass your comment about our bar to F&B Manager. Your comments are truly appreciated. We all look forward to welcoming you back again, Katarzyna Foltyn Front Office Manager

Amazing stay

Customer review rating 5.0/5

Jonas Solo - 14/09/2021 Confirmed reviews ALL

I stayed here for one night, and it was amazing. Check-in was a breeze, the hotel is brand new, even smell brand new. Got a room on the 6th floor. Room was good size and with a great layout. Super comfortable bed. Room absolutely quiet despite the road down below. Hotel location is perfect next door to the main central station.

Dear Mr Jonas, It is with great pleasure that we’ve read your comments about our hotel, performing services and excellent location in the heart of Katowice. Thank you! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. Your comments are truly appreciated. We all look forward to welcoming you back again, Respectfully, Katarzyna Foltyn Front Office Manager

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