SLS Dubai Hotel & Residences

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SLS Dubai Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 444 reviews

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Description

Hotel extras

  • Contemporary, sleek interiors, artworks and accents

  • Each rooms and residences feature exquisite design and private balcony

  • Six celebrated culinary brands and lifestyle venues

  • Two rooftop infinity pools, with incomparable views of Dubai skyline

  • A chic day lounge and signature rooftop nightlife venue

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

SLS Dubai Hotel & Residences

Marasi Drive, Business Bay, 124862
0 DUBAI
United Arab Emirates

Telephone +971 4 607 0757

Contact email

  • F14:  F14 EHTW1

  • MRED:  Metro Red Line Business Bay Metro

  • By plane

    DUBAIINTERNATIONAL At 13km / 8 miles

  • By plane

    DXB At 13km / 8 miles

  • By train

    DUBAI METRO At 2km / 1 miles

GPS:25.18492, 55.29227

Companies

  • ADAM TRADING 5 km / 3 mi
  • DUBAI CULTURE 4 km / 2 mi
  • MEDWAY LLC 2 km / 1 mi
  • PROXIMITY TECH 6 km / 4 mi
  • SALEM BIN SUWAIDAN 5 km / 3 mi
  • SMART HOME CONTRACT 4 km / 2 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Your meetings and events

Room descriptions and layouts

7 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Spy on blue or green scenery from the rooms' spacious terraces and balconies. As guests, you can set your sights on the azure-hues of the Dubai Creek or overlook the twinkling lights of the Burj Khalifa. The impressive 75-storey tower makes SLS Dubai one of the tallest hotels and residences in the region.

Our guest reviews

Our guest reviews for
SLS Dubai Hotel & Residences

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  444 reviews

Good stay, really enjoyed

Customer review rating 5.0/5

Aisha S. Couples - Confirmed reviews ALL

I really liked the experience, service is perfect and everything.. except the AC I preferred to be cooler

Dear Aisha M., Thank you very much for your kind review. Great to hear that you enjoyed your experience and it was a memorable stay. Best wishes, Spencer Wadama General Manager

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Long waiting to get the car

Excellent location and hospitality

Customer review rating 5.0/5

Patricia V. Families - Confirmed reviews ALL

The hotel has a great presentation, rooms furniture and all provisions are high quality ones, the views are amazing. The staff is overly kind and attentive to any of the guest requests, they make your stay special no matter what. This is true for reception, restaurant, entrance, all areas of the hotel. My family had an amazing experience and already went back twice. It is a great hotel to stay for business or family trip.

Dear Patricia V., What wonderful comments, thank you so much for taking the time to share your feedback. We are thrilled to hear that the genuine care shown by our team helped to create such a memorable experience and we look forward to welcoming you back again soon. Best wishes, Spencer Wadama General Manager

Bad experience

Customer review rating 0.5/5

Sophia B. Families - Confirmed reviews ALL

I lived 1 year in the hotel apt side I’ve seen experienced such a bad stay Everything was terrible from service to housekeeping. Many problem in the apartment : AC - leak … Lots of guest are very disappointed. Staying in that hotel was daily stress. Nobody from staff recognize you and asking you many times what room you staying in (after 1 year) Rules change everyday : no kids at pool or no possible to take lift from residence side. I was staying there with my husband and my baby. Nobody never helped me with stroller when I arrived by taxi So many things to Say … sls isn’t for sure a 5 stars hotel.

Dear Sophia Genevieve B., Thank you for taking the time to tell us about your experience at the SLS Dubai Hotel & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SLS we strive to provide a superior service experience for every customer and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Spencer Wadama General Manager

Customer review rating 5.0/5

Tatiana M. Business - Confirmed reviews ALL

The staff is extremely helpful, the service at the restaurants is excellent . The room was beautiful , nice view, immediate room service. The best hotel in town

Dear Tatiana m., We are grateful that you took the time out to leave us a review and relay your feedback regarding your stay! Looking forward to seeing you again soon. Regards, Spencer Wadama General Manager

Great property, happy and accommodating staff. Highly recommend. Will return.

Customer review rating 5.0/5

David C. K. Families - Confirmed reviews ALL

Everything first class. Food, drink, ambiance were all top notch. Wonderful facility.

Dear David K., I appreciate your comments regarding your stay at the SLS Dubai Hotel & Residences. It is a great pleasure every time to host you! Thank you for coming! Sincerely, Spencer Wadama

perfect

Customer review rating 5.0/5

Enis F. Families - Confirmed reviews ALL

thnks to menager shqipe muca ❤️

Dear Enis f., We very much appreciate your comments regarding your stay at the SLS Dubai Hotel & Residences and we hope your next visit will be as pleasant as the previous one. Sincerely, Spencer Wadama General Manager

Luxury

Customer review rating 5.0/5

Sandra Friends - Confirmed reviews ALL

wonderful Hotel, luxury -best Rooftop Pool -clean -best bed ever - good breakfast with stunning view -will come back for sure

Dear Sandra L., We very much appreciate your comments regarding your stay at the SLS Dubai Hotel & Residences and we hope your next visit will be as pleasant as the previous one. Sincerely, Spencer Wadama General Manager

Customer review rating 4.0/5

Ahmed A. Couples - Confirmed reviews ALL

All was perfect, but we noticed the kitchen washbasin it smells so bad ,also the toilet set has paint .

Dear Ahmed A., We very much appreciate your comments regarding your stay at the SLS Dubai Hotel & Residences. Be sure that we are constantly working on improvements of our facilities, apologies if you faced unpleasant smell. We hope that your next visit will be more pleasant than the previous one. Sincerely, Spencer Wadama General Manager

Stunning property!

Customer review rating 5.0/5

Andrewnz Friends - Confirmed reviews ALL

Had a wonderful time at SLS. Truly an amazing property fro the room to the rooftop pools. Lovely welcoming staff too.

Dear Andrew M., We very much appreciate your comments regarding your stay at the SLS Dubai Hotel & Residences and we hope your next visit will be as pleasant as the previous one. Sincerely, Spencer Wadama General Manager

Customer review rating 2.5/5

S V. Families - Confirmed reviews ALL

Lovely hotel but not the right standard of staff that is required for a hotel of this calibre. Not child friendly

Dear Suryakant Mulchand V., Thank you for taking the time to tell us about your experience at the SLS Dubai Hotel & Residences. I am sorry that your experience did not meet your expectations for a family vacation; please allow me to express my sincerest apologies. At SLS, we strive to provide a superior service experience for every customer; therefore your feedback about rudeness of the staff is very important. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Spencer Wadama General Manager

Excellent stay at this amazing property

Customer review rating 5.0/5

Sunil D. Friends - Confirmed reviews ALL

One of the best experience he e had staying at this lovely new and luxurious hotel with amazing welcome right from the valet up to the reception was welcomed very warmly . The rooms are amazing with stunning views and the food and beverage outlets filia , Carna , s bar all are fantastic super nice ambience great food and excellent service by the team . Very well looked after . And not to forget the nice spa and gym on the 69 floor and the pool on the 75th floor . Used these facilities during the stay very nice and the view stunning from the 75th floor pool must visit . Over all the entire team led by Spencer Wadama general manager took very good care during my stay a bit thank you to them .

Dear Sunil D., Appreciate your words! Always happy to see you around! Sincerely, Spencer Wadama General Manager

Disappointed

Customer review rating 2.5/5

Guest Friends - Confirmed reviews ALL

Expectations for this property were higher than the actual experience. Little attention to detail was lacking from the TV being installed lopsided to the curtain missing the first hook. The vibe in the apartment was cold and not welcoming, there was a stain on the carpet. Finishing of a low standard. Breakfast seemed to be missing, we were told it was just a continental breakfast, not what you expect in Dubai. The vibe is ok, cool, young, people arriving back at 6am after clubbing all night... typical young dubai vibes, a bit disrespectful but avoidable. Staff were attentive and did their best, a couple felt like they hadn't had any training and had been put into a job with no prior customer service experience, quick to cut you off and move you along. overall, I wouldn't recommend this hotel unless your looking to spend a bit of money to see who shows up, it's not a high end 5 star in my opinion. lacks care and consideration fie guest experience.

Dear Emma P., Thank you for taking the time to tell us in details about your experience at the SLS Dubai Hotel & Residences. I am sorry that your experience did not meet your expectations in terms of service and room ambience; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future as we definitely have another great side as well. Sincerely, Spencer Wadama General Manager

Relaxing Stay

Customer review rating 4.5/5

Khalfan Couples - Confirmed reviews ALL

The view was amazing. Service was friendly and responsive (thank you to AK at reception!). Room was beautiful and super clean. Pool was really special with the view. Good value for money.

Dear Khalfan Mohammed Khalf A., We very much appreciate your comments regarding your stay at the SLS Dubai Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Spencer Wadama General Manager

Good stay

Customer review rating 4.5/5

Serri D. Families - Confirmed reviews ALL

Very nice and helpful staff

Dear David Z., We very much appreciate your comments regarding your stay at the SLS Dubai Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Spencer Wadama General Manager

The front desk concierge service is impolite

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The front desk concierge service is impolite

Dear Rui Z., Thank you for taking the time to tell us about your experience at the SLS Dubai Hotel & Residences. I am sorry that your experience did not meet your expectations in terms of service; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Spencer Wadama General Manager

AMAZING

Customer review rating 5.0/5

I. S. Business - Confirmed reviews ALL

amazing everything and Mercedez is a super,super nice jost she help me a lot

Dear Stefania Alexandra I., We very much appreciate your comments regarding your stay at the SLS Dubai Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team and we hope your next visit will be as pleasant as the previous one. Sincerely, Spencer Wadama General Manager

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