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SLS Dubai Hotel & Residences 5 stars

Customer review rating 4.3/5 343 reviews

SLS Dubai Hotel & Residences
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+ 25 Services

Hotel extras

  • Contemporary, sleek interiors, artworks and accents

  • Each rooms and residences feature exquisite design and private balcony

  • Six celebrated culinary brands and lifestyle venues

  • Two rooftop infinity pools, with incomparable views of Dubai skyline

  • A chic day lounge and signature rooftop nightlife venue

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

SLS Dubai Hotel & Residences

Marasi Drive
Business Bay
124862
 dubai
united arab emirates

Tel: +97146070757

Check-in from 15h00

Check out up to 12h00

  • F14 :  F14 EHTW1

  • MRED :  Metro Red Line Business Bay Metro

  • By plane

    DUBAIINTERNATIONAL At 13km / 8 miles

  • By plane

    DXB At 13km / 8 miles

  • By train

    DUBAI METRO At 2km / 1 miles

GPS :25.2048, 55.2708

Companies

  • ADAM TRADING 5.0 km / 3.0 mi
  • DUBAI CULTURE 4.0 km / 2.0 mi
  • MEDWAY LLC 2.0 km / 1.0 mi
  • PROXIMITY TECH 6.0 km / 4.0 mi
  • SALEM BIN SUWAIDAN 5.0 km / 3.0 mi
  • SMART HOME CONTRACT 4.0 km / 2.0 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 575 rooms
    • 3 rooms for people with reduced mobility
    • 575 family rooms
    • 40 connecting rooms
    • 575 non-smoking rooms
    • 75 floors
  • Languages spoken at the hotel
    • Spanish
    • French
    • German
    • English
    • Arabic
    • Danish
    • Chinese Mandarin
    • Japanese
    • Russian
    • Swedish
    • Polish
    • Portuguese
    • Italian
    • Dutch
    • Turkish
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
    • Laundromat
    • Laundry / Valet Services Additional charge
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Pets welcome
    • Pet allowed Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
Access to property
  • Hotel Parking
    • On site
Well-being
  • Lap pool
    • Outside
    • On site
  • Kids Pool
    • Outside
    • On site
  • Privilege
    • Outside
    • On site
  • Ciel
    • On site
    • Jacuzzi/Whirlpool bath
    • Massage
    • Sauna room
    • Turkish Steambath
Family
  • Equipements for children
    • Bottle Warmer

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spy on blue or green scenery from the rooms' spacious terraces and balconies. As guests, you can set your sights on the azure-hues of the Dubai Creek or overlook the twinkling lights of the Burj Khalifa. The impressive 75-storey tower makes SLS Dubai one of the tallest hotels and residences in the region.

Our guest reviews for
SLS Dubai Hotel & Residences

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

343 reviews

Nice hotel with bad organization

Customer review rating 2.0/5

Af Solo - 24/10/2021 Confirmed reviews ALL

Nice hotel, clean, new and well furnished. But management and organization are a nightmare. From the beginning to the end in nearly all areas. No wonder that even the receptionist for checkout didn’t ask how it was and didn’t get a sorry over his lips after I told him my experiences with the hotel. Never again.

Beautiful Stay and amazing staff

Customer review rating 5.0/5

Carolineperth Solo - 23/10/2021 Confirmed reviews ALL

this stay I will remember it for a long time for the property itself but more importantly the staff! nothing is too much to help! continue with the spirit of one team as it shows!

Great Hotel let down by very poor service and decisions

Customer review rating 2.0/5

Dogmatick Business - 21/10/2021 Confirmed reviews ALL

Beautiful brand new hotel though the service element is very poor and lots of minor points need rectifying. Checked with the restaurant about Breakfast timings to be told until 11 only to find it was 10:30 and was turned away, following day came at 08:30 but the service took so long that I left after 25 minutes of a one third full restaurant having not been served - the take away coffee then leaked on my shirt as there was a hole in the cup. Checked what time the rooftop bar was open until, told 12 and go up at 10:30 to find it was in fact 10 as despite having a soft opening from April they waited until the official launch week to dismantle and fix something at night Housekeeping, set the make up room light on at 9AM and called through the day to have this done - eventually at around 6PM my room was made up Laundry, I was being asked when I would be checking out as the late check out time had been and gone and I had to explain that my shirt was still with laundry after 25 hours, finally it arrived still wet for me to wear and leave the hotel Just as an aside, if you're over 35 and cannot stand thumping music literally everywhere you go from the lifts to the corridors to the toilets then this hotel isn't for you, nor is it if you don't appreciate being looked up and down as though entering an exclusive nightclub before using any of the services within the hotel and having to remind everyone that you are in fact a guest and not someone off the street On check out informed the reception of these issues plus the fact that the balcony door didn't close in my room thus rendering the AirConditioning useless as wouldn't turn on with door open He couldn't have cared any less, and this was on the Accor ALL desk as I am a Diamond member..... So whilst the Hotel is beautiful, the staff and service is really letting it down so I for one will not be returning considering all of the options in Dubai and the fact this hotel is off and away to one side where it is nigh on impossible to find a taxi

The service was beyond bad. I will not be back, and i wont recommend it to anyone.

Customer review rating 0.5/5

Alia Families - 18/10/2021 Confirmed reviews ALL

The worst hotel service I experienced so far, it was beyond bad. First the receptionist was friendly but slow and said our breakfast was included. The next day they told us not included and when i called them everyone seemed confused. We called to request a car, they said 20 mins and then come to G floor. We came, no one knew what was going on or helped us or followed up on our request. No one seemed to care why wer waiting. I asked maybe 5 guys no one wanted tp help, they seemed busy. And no area to wait for the car, only outside and the weather was hot. The next day we asked for our car it took them forever, and the thing is no one wants to help. Im never going back again. The staff weren't helpful. The hotel, the room and the view was nice but the service ruined our experience.

Great stay and service

Customer review rating 5.0/5

Adra K. Couples - 18/10/2021 Confirmed reviews ALL

Innovative, luxurious, smooth! Overall great

Quite stay

Customer review rating 4.0/5

Peter Business - 16/10/2021 Confirmed reviews ALL

It’s a great place to stay . House keepers are the best ! They is a one guy his name is Amani , the worse person I have ever met working in a 5 star hotel . I am not sure how he is working in SLS , not a professional at all . SLS should also improve their air conditioning system, it doesn’t suit the place , up and down.

Excellent stay

Customer review rating 5.0/5

Sunil D. Solo - 13/10/2021 Confirmed reviews ALL

It was wonderful stay the views are stunning from the hotel of dubai skyline . Luxury to the core beautiful new property . The staff is very hospitable from the lobby entrance to the reception check in and from the fb outlets they are very friendly and hospitable. All the Fb outlets in the hotel are super nice from filia to Carna to S bar . Great food drinks and ambience! Looking forward to coming back soon . A big thank you to Spencer wadama general manager and his team for making my stay a wonderful One .

Excellent Stay

Customer review rating 5.0/5

J B. Friends - 13/10/2021 Confirmed reviews ALL

SLS Dubai was fantastic. Staff was so incredible accommodating. My flight was at 11pm and the staff allowed me to have a late check out so that I could use the facilities. Facilities are great and so well maintained. Would definitely return.

Well located,good stay

Customer review rating 4.0/5

Dorothy Friends - 13/10/2021 Confirmed reviews ALL

It was great

The best place I have ever stayed.

Customer review rating 5.0/5

Salihu B. Couples - 08/10/2021 Confirmed reviews ALL

The customers service is so great. I can’t say much but they are great people. I love SLS

HOT

Customer review rating 1.5/5

Khawla Families - 04/10/2021 Confirmed reviews ALL

ROOM IT HOT

Dear Khawla Mohammad Essa Hass A., Thank you for taking the time to tell us about your experience at the SLS Dubai Hotel & Residences. I am sorry that your room temperature did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Spencer Wadama

Satisfactory stay

Customer review rating 3.0/5

Marwa Business - 02/10/2021 Confirmed reviews ALL

Amenities were great but I was not completely satisfied with the service quality.

Good stay

Customer review rating 4.0/5

Rashid Couples - 01/10/2021 Confirmed reviews ALL

Nice stay but need to improve the reception services as there not to many employees and the check in and out take time.

Luxurious stay

Customer review rating 4.5/5

P. Business - 26/09/2021 Confirmed reviews ALL

Loft was good Food was five star Staff were very nice Views were the best Overall a luxury experience

Awesome stay

Customer review rating 5.0/5

Mohammed Couples - 20/09/2021 Confirmed reviews ALL

I like everything in the hotel

Dear Mohammed Ahmed Ali A., We very much appreciate your rating regarding your stay at the SLS Dubai Hotel & Residences. Thank you again for positive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Spencer Wadama

Great Experience

Customer review rating 4.5/5

Paula Couples - 20/09/2021 Confirmed reviews ALL

We liked it all, the room, the pool, the restaurant, and the spa. The decor is amazing, and the staff is well trained. The arrival is a bit confusing, long car line and it was not so clear how to reach the lobby.

Customer review rating 5.0/5

Fahad S. Solo - 19/09/2021 Confirmed reviews ALL

Very satisfied!

Dear Fahad Ahmed Salahu S., We very much appreciate your rating regarding your stay at the SLS Dubai Hotel & Residences. Thank you again for positive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Spencer Wadama

Our most recent 20 reviews

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