Mövenpick Hotel Amman 5 stars

Customer review rating 4.2/5 51 reviews

Mövenpick Hotel Amman
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+ 21 Services
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Hotel extras

  • Perfect venues for weddings

  • Close to Amman malls and attractions

  • 8 state-of-the-art meeting rooms and grand ballroom for 1200 people

  • Outdoor pool, health club and spa

  • Exquisite and diverse gastronomy across four restaurants, bars and lounges

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • PorterPaying
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

Due to the current situation, we inform you that our hotel is temporarily closed.

Hotel location

Mövenpick Hotel Amman

Madina Monawarah Street
PO Box: 941835
11194
amman
jordan

Tel: +96265528822

Fax: (+962)65529944

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    QUEEN ALIA INTERNATIONAL AIRPORT At 35km / 21.75 miles

GPS :31.986088, 35.864116

Your meetings and events

Successfully check off points on the meeting minutes at Mövenpick Hotel Amman, or host an imaginative banquet with amazing city views. Our eight flexible events spaces in Amman are ideal for business meetings, conferences, social events and weddings.Enjoy free WiFi and complimentary parking, as well as access to technology support, modern AV equipment, projectors and flexible setup options.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Outdoor Terrace

  • Soundproof

  • Audio and video equipment

  • Screen

  • Videoconferencing

  • Office

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our restaurants and bars

EXECUTIVE LOUNGE

Type of cuisine: International

A suitable place where business travelers and VIP guests can stay and spend their time. Have your Tea, Coffee, Soft drinks all day and enjoy your eve with our happy hour from 6pm till 8pm.

THE SENATE - ALL DAY DINING

Type of cuisine: International

Step into The Senate, our all day dining restaurant. Savour a meal in a welcoming environment with elegant furnishings. Take a seat by the floor-to-ceiling windows and enjoy culinary variety and different flavours throughout the day.

RUMORS LOUNGE

Type of cuisine: International

Relish the extraordinary views from our luxurious dining venue. Featuring a panoramic terrace. This contemporary international restaurant provides the ideal setting for a business lunch, social dinner or celebratory meal. A shisha menu is also available.

The French Quarter

Non contractual photo

The sports bar with its laidback southern feel is open until late and dishes up American-style comfort food alongside live sports matches and happy hour.

Pool Bar

Non contractual photo

Mark a memorable moment at our outdoor pool & spend tropical times with the nice layout and music" Opens from first of May till the end of September, form 8 am till 6 pm every day with a wide varieties of Food and beverages

Our guest reviews for
Mövenpick Hotel Amman

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

51 reviews

good stay

Customer review rating 4.2/5

Salah Business - 18/03/2020 Confirmed reviews ALL

It was good. so cooprative

Dear Salah A., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very clean hotel staff friendly

Customer review rating 4.2/5

W. Business - 18/03/2020 Confirmed reviews ALL

Nice breakfast, staff in the bar on the 3rd floor nice and friendly will to chat and explain about Jordan

Dear Andrew W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.2/5

Anonymous Business - 18/03/2020 Confirmed reviews ALL

It was amazing

Dear Wadhah A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great food; average rooms (not 5 star)

Customer review rating 4.2/5

Dianne Business - 16/03/2020 Confirmed reviews ALL

As explained to Reception, in room 1114 it was hard to get the toilet to flush; the shower head needs cleaning as the water does not flow out well; corners of the room as not clean, and cleaning of sinks and bathtub does not happen daily (i.e. I showered only and didn't take a bath because I was concerned on hygiene). The room guidance document mentions a robe, but there is no robe available. Lots of room for improvement.

Dear Dianne, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Sub-par, still updating the facilities

Customer review rating 4.2/5

Anonymous Business - 13/03/2020 Confirmed reviews ALL

Excellent staff service, but the hotel itself is not on par with other Movenpick hotels. The facilities are basic, dirty and outdated. The rooms need to be refurbished; additionally, the cleaning of my room was insufficient with dirty linens and poorly 'refreshed' after each successive night.

Dear Karel C., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Goof Stay

Customer review rating 4.2/5

Diego Business - 13/03/2020 Confirmed reviews ALL

It was good but I´m still waiting for an electronic copy of my invoice....

Dear Diego I., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing service

Customer review rating 4.2/5

Evani D. Business - 11/03/2020 Confirmed reviews ALL

I went there for work, and the place was good and support from the staff was remarkable.

Dear Evani Roman D., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very hospitable

Customer review rating 4.2/5

Brendan Solo - 11/03/2020 Confirmed reviews ALL

Every staff member I encountered was friendly, nice and helpful.

Dear Brendan M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

excellent location ,

Customer review rating 4.2/5

Nel O. /. T. S. C. Business - 11/03/2020 Confirmed reviews ALL

friendly staff , tasty food , clean coffee shop and restaurants

Dear Fadi Y., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.2/5

J Y. Business - 10/03/2020 Confirmed reviews ALL

Clean, quiet room. Breakfast offerings were complete with MANY Options to choose from.

Dear Joseph Y., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good experience

Customer review rating 4.2/5

Inas K. Business - 10/03/2020 Confirmed reviews ALL

Welcoming is satisfactory Room service is good Breakfast is more than good Dinner is bad(choice of meal is not good)

Dear Inas K., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not clean Room

Customer review rating 4.2/5

Kamal J. S. Business - 10/03/2020 Confirmed reviews ALL

Room was not clean. Complain was done in the first night about the shower and the bathroom. On the 2nd night it was the same and no progress was done. Complain was done agin to the front desk.

Dear Kamal S., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Location is quite reasonable to all necessary amenities.

Customer review rating 4.2/5

Derar E. Business - 06/03/2020 Confirmed reviews ALL

Excellent

Dear Derar E., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.2/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

Everything was wonderful except the constant smoke in the air. My room was a non-smoking room, as was the room next to me, yet half of the time I could smell smoke coming through the walls and suite door from the room next to me. I have a high sensitivity to smoke and it made those nights very difficult.

Dear Emily H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.2/5

John Business - 05/03/2020 Confirmed reviews ALL

3 day stay. Very clean hotel room, friendly staff. Good internet with easy connection. The hotel location is good, close to many restaurants and shops. I stayed in this hotel before when it was Holiday inn. I was glad to see that the rooms are better than before. However, there is one problem that persisted and that is the frequent failure of the room access card. I think the hotel management need to seriously look into this bcoz it's very annoying to reach the room and then realize that the card is not working, and have to go down to the reception to get it fixed. This is a frequent problem that happened to me before, and during my last stay, and I know it happened to my colleagues as well.

Dear Nasser A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Many technical issues

Customer review rating 4.2/5

Jalil M. Business - 05/03/2020 Confirmed reviews ALL

Since day one, have had technical issues, like electronic door lock not working and AC not working. Problem is that instead of fixing and apologizing, the personnel was lazy, had to call 10 times for someone to call me back , not even come to room, but to tell me that it is what it is, and the temperature cannot be reduced etc. Just pure bad service, lazy people, dirty room and sheets, pillow cover was dirty for the whole 5 days stay, as I had 4 pillows, I could use the clean one but took notice every day that the bad pillow no one bothered...would never recommend this hotel and certainly not come back

Dear Jalil m., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

So bad

Customer review rating 4.2/5

Nwayyin M. Solo - 04/03/2020 Confirmed reviews ALL

The room was dirty and so cold

Dear Nwayyin M., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located, but very noisy when there are parties

Customer review rating 4.2/5

Laila A. Business - 03/03/2020 Confirmed reviews ALL

Generally it was a good stay, apart from the first night when I couldn’t sleep because of a very loud party. I asked the hotel reception to get moved to another room but they kept reassuring me that the party is about to finish. This lasted for 2 hours.

Dear Laila A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

excellent location , very good stay

Customer review rating 4.2/5

Sawsan H. Couples - 23/02/2020 Confirmed reviews ALL

staff were nice and friendly , we were upgraded to a better room . we highly reccomend this hotel and definitely will come again .

Dear Sawsan B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Excellent service!

Customer review rating 4.2/5

Matthew S. Business - 22/02/2020 Confirmed reviews ALL

It was very relaxing. Staffs were very nice and helpful. Great food in the restaurant!

Dear Matthew S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Our most recent 20 reviews

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