Mama Shelter Lisbon

Mama Shelter Lisbon

Customer review rating (ALL Rating) 4.4/5 491 reviews

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Hotel extras

  • Splendid ocean view

  • Lively restaurant and communal tables

  • Designer rooms

  • Welcoming penthouse

  • Wood-fired pizza oven

Hotel location

Mama Shelter Lisbon

Rua do Vale de Pereiro 19, RNET 10236
1250-270 LISBOA
Portugal

GPS:38.72092, -9.15262

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  491 reviews

Customer review rating 5.0/5

Mark Business - Confirmed reviews ALL

Great place to stay. Enjoyed it a lot.

Staff attitude

Customer review rating 1.5/5

Phil P. Business - Confirmed reviews ALL

The front of house staff were not helpful and unwilling to resolve my issues. The issue was that I called reception for a iron and I was advised that they would call me back. They never did. When I raised this at check out the guy on reception at as very unsincere with his apology. This is not the first time that this has happened and it has occurred in my previous stays Second issue, when I asked for an invoice to be issued the guy on reception refused to issue and I was informed that i needed to contact booking.com. Issue invoices at check has not been an issue during my previous stays, but on this occasion is was. There was no solution or attempt to assist unlike my previous visits.

Amazing Stay

Customer review rating 5.0/5

Diane C. Friends - Confirmed reviews ALL

Great staff, thanK you Rony! Amazing food and music, perfect location! Most confortable beds. Thanks! Diane

Great experience to discover Lisbon

Customer review rating 5.0/5

Katharina Couples - Confirmed reviews ALL

Very helpful snd friendly employees, great hotel experience, good food for lunch and breakfast, value for money pricing, comfortable beds.

Great experience, let down by one rude staff member.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Really enjoyed our stay at the hotel, great location, clean, quiet, quirky rooms, but had the misfortune of having to deal with a rude, unfriendly, and disrespectful receptionist. While all the other staff were polite, and helpful, his attitude left a lasting bad memory of our stay.....

Other web-users rate our hotel

  • 197 reviews 8.8/10 Location
  • 350 reviews 6.7/10 Room
  • 425 reviews 8.3/10 Service
  • 265 reviews 9.5/10 Vibe
  • 247 reviews 7.6/10 Food
  • 172 reviews 5.4/10 Comfort
  • 164 reviews 8.1/10 Amenities
  • 113 reviews 8.6/10 Breakfast

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