Hotel - Mercure Preston Samlesbury
Mercure Hotel Mercure Hotel

Mercure Preston Samlesbury

3.9/5 85 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Danish
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 1PM (Paying)
    • LATE CHECK-OUT UP TO 1PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Leisure and activities

  • Fitness centre

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 7 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AB INBEV0.7 km / 0.43 mi BAE SYSTEM5.15 km / 3.2 mi BOOTHS5.3 km / 3.29 mi SAMLESBURY HALL2 km / 1.24 mi
ABBEYDALE FOODS5.4 km / 3.36 mi BAE SYSTEMS2.6 km / 1.62 mi BROCKHOLES NATURE RESERVE1 km / 0 mi

Exhibition and convention centre

PRESTON GUILD HALL3.9 km / 2.42 mi

Your meetings and events

Meeting rooms and event space available from 2 - 220 delegated All with Natural light 6 accessible including the Canberra Suite ideal for large events & conferences. Competitive 24 hour and day delegate ratesWe can taylor delegate packages ( Day delegate & 24 Hour delegate rates) according to your requirements with delicious catering options to keep your delegates refuelled throughout the meetingComplementary WI-FI, table stationary and ample free parking for all types of vehicles including a Heli-pad Dedicated meeting planner on site to ensure your event runs smoothly and professionally

Mercure Preston Samlesbury Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Private Dining 42 m2 3 m 0 0 20 0 20
BOARDROOM 5 45 m2 2 m 30 0 24 0 0
BOARDROOM 2 50 m2 2 m 40 15 20 0 0
BOARDROOM 4 50 m2 2 m 40 15 20 0 0
BOARDROOM 3 58 m2 9 m 40 0 24 0 0
BOARDROOM 1 110 m2 2 m 60 24 26 20 40
CANBERRA SUITE 225 m2 2 m 220 70 50 100 140
    • Screen
    • Flipchart
    • Fully equipped Fitness centre on site for guest use only Relax and unwind on the patio
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding co-ordinator
    • Accommodation
    • Wedding ceremony
    • Fine Cuisine
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All bedroom refurbished Summer 2019 The hotel has 80 bedrooms, Double, Twin, superior and suitsAll bedrooms en-suite with walk in rainfall showers Free WI-FI, tea and coffee facilities, flat screen TV and wardrobes Superior rooms also offer mini fridge with bottled water, Illi coffee machines, dressing gown and slippers and superior toiletries

  • 80 rooms
  • 100% non-smoking hotel
  • 3 family rooms
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Iron in room
    • Hair dryer in bathroom
    • The toilet is within the en-suite bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 ALL Rating 85 reviews

Our guest reviews for
Mercure Preston Samlesbury

100% genuine reviews from our guests

Find out more
D Business - 17/01/2020 Confirmed reviews ALL
« Hotel much better now it has changed hands and been invested in »

hotel looks much better, food and service improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear David T., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Anonymous Business - 16/01/2020 Confirmed reviews ALL
« Mr »

Staff are friendly and services are generally good all round.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marshall S., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Yannick Business - 15/01/2020 Confirmed reviews ALL
« Nice comfort hotel but restaurant needs to be improved »

Hello, This is really a nice comfortable hotel but some remarks: - nice ambiance - it has a fitness room while it is is not stated on your webpage. Which was a pity since I left my shorts at home as nothing was mentioned on your webpage - very comfortable rooms (the bed was just great) - but when it comes to dinner ... 1) first they look at us like, hmm no reservation let's se what we can do (PS: there was just one group of 10 people) 2) We ordered the shared plate with humus and things like that. After 10 min they came back stating it was not possible to make that starter today but they could provide us olives, bread and olive oil. The oil was just bad and had no taste and served with bread which is not made to be eaten with olive oil 3) As dessert I order waffles with hot chocolate saus. Was I surprised to receive a sugar waffle which comes out of vending machine (maybe from across the street from the fuel station). No seriously, this is not something you serve as dessert. I leave it up to my colleagues to provide their feedback on the dinner. My outcome is: very nice hotel and would for sure evaluate to go back when I am in the neighbourhood. As long as I know upfront that there is nice restaurant around where I can have dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yannick B., Thank you for taking the time to tell us about your experience at the Mercure Preston Samlesbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard

Magdalena C. Couples - 13/01/2020 Confirmed reviews ALL
« Mrs Magdalena C. »

The hotel is very nice and very clean. Extremely helpful and nice staff and beautiful food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Magdalena C., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

David W. Business - 12/01/2020 Confirmed reviews ALL
« No online check in/out »

Very good and friendly staff, had a problem on check-in but it was sorted quickly and efficiently. Breakfast was excellent with a good selection of items. Just a shame that renovation isn’t complete, my room could have benefited from new carpets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Ian2740 Families - 12/01/2020 Confirmed reviews ALL
« Mid week stay »

Stay was comfortable, stress free and value for what we paid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian W., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Jess Couples - 05/01/2020 Confirmed reviews ALL
« Would recommend »

Stayed here after a wedding near by and the hotel was lovely. Breakfast was just what we needed and we used the bar area. Rooms had a nice view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sam / Jessica T., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Sandra Couples - 02/01/2020 Confirmed reviews ALL
« Comfortable and clean »

The reception and bar/restaurant areas are good but other public areas need refurbishment. I was satisfied with my room but found difficulty using shower gel/shampoo dispenser as it did not dispense product. I had to take bottle out of dispenser. Toilet ran several minutes after flushing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James L., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Leslie M. Friends - 02/01/2020 Confirmed reviews ALL
« Strange, but strangely enjoyable. »

Initial impressions were not favourable. We had booked our NYE table for eight independently but it appeared on arrival at the hotel that the event had been bolstered by the emergency arrival of a couple of last minute coach parties. Dress code of the occupants ranged from dinner suits to trackies and trainers! The meal was good and service, generally, was efficient although I repeatedly did have to remove glasses and debris from Christmas crackers form the table. The Crackers were, incidentally, without doubt, the cheapest and tackiest I have ever encountered. Not a big issue but one that creates an unnecessarily negative impression of hotel standards. Conversely, the unexpected provision of Cheese boards, Bucks Fizz and Haggis, Tatties and Neeps at midnight were a bonus. The entertainment host did a remarkable job of keeping most of such an eclectic audience entertained so overall, the experience was a positive one. Would we return next year? Not sure unless we could be assured that the venue would not be converted into a care home for the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leslie, We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Richard O. Families - 31/12/2019 Confirmed reviews ALL
« Hotel clean, modern and quiet and breakfast enjoyable »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard O., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Kenneth R. Couples - 28/12/2019 Confirmed reviews ALL
« Great people! »

It was the Sunday night before Christmas....Sunday’s are quiet nights and we were one of only a few in the hotel and the only diners. The staff treated my Gluten allergy really well...and despite minor problems with rooms which do need refurbishing as other reviews confirm...we really enjoyed our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth R., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

K. Couples - 25/12/2019 Confirmed reviews ALL
« A pre Christmas Stay »

We had a most pleasant welcome and all staff were most helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred K., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

S Families - 22/12/2019 Confirmed reviews ALL

The room was cold and the tv could only get bbc 1 Otherwise ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally M., Thank you for taking the time to tell us about your experience at the Mercure Preston Samlesbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard

Lorraine Families - 22/12/2019 Confirmed reviews ALL
« A lovely Stay »

I booked the stay for my daughter and I as a base while visiting relatives before Christmas. The room was booked via Booking. Com, prior to our stay , I emailed the hotel to request a low floor room as near the entrance as possible as my daughter had recently fallen and needed crutches and the hotel met my requests . Our twin room was clean and comfortable. We had an evening meal and the lady taking our order was lovely ( and gave some desert recommendations that we ordered and they were so tasty!) our table was looked after by a really professional and very smart gentleman ( think his name was Wilfred so if you could pass on our thanks) we were able to park right outside reception as there is a ladies car park space. So all in all a great stay as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorraine J., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Anonymous Couples - 20/12/2019 Confirmed reviews ALL
« Mrs »

Clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet M., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Dafydd W. Business - 20/12/2019 Confirmed reviews ALL
« Good hotel that knows exactly what it's trying to be »

We stay here about 6 times a year for work. Staff are quick, efficient, friendly. Bar is good. Rooms are absolutely fine. Since the switch to mercure it's really elevated this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dafydd W., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Nicky Y. Business - 19/12/2019 Confirmed reviews ALL
« Comfortable and friendly staff »

The room was clean and comfortable and the self service breafast selection was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicky Miss Y., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

David Friends - 17/12/2019 Confirmed reviews ALL
« Great customer service »

Everyone smiled when then addressed you, no matter what they were doing at the time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William J., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

P. Friends - 16/12/2019 Confirmed reviews ALL
« I had a great evening due to the function and company I was with »

On arrival staff pleasant and very helpful. Unfortunately the night reception staff was appalling.. rude threatening arrogant. We were told to go to bed.. and we were making too much noise..... however people in our party close to lobby area who had gone to room couldn't here us. Whilst at the function there wasn't enough staff on the bar. But we were refused service at the residents bar.......which incidently we were but also at function. Considering the size of the part and number of overnight guest accommodating..... I don't understand why the residents bar closed when there were still guest wanting to continue their evening Very disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle P., Thank you for taking the time to tell us about your experience at the Mercure Preston Samlesbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard

Terry Business - 13/12/2019 Confirmed reviews ALL
« Nice hotel »

Another good stay Room good. Food good I booked a privilege room and I got the water and pop on first night that was the only night I got them I won't pay an extra £20 per night if this is what you get Look to the ARDOE in Aberdeen that's a privilege room with all the extras every night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terry H., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury (Now Open). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

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