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Mercure Figeac Viguier du Roy 4 stars

Customer review rating 4.8/5 1,111 reviews

Mercure Figeac Viguier du Roy
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+ 20 Services

Hotel extras

  • Large family rooms in a historic setting

  • In a large family home atmosphere, a service to listen to each customer

  • Discover the riches of Lot: Padirac Cave, Rocamadour, Saint-Cirq-Lapopie

  • Writing-themed, contemporary bedrooms

  • Outdoor pool to refresh you after a long day on your feet

Hotel location

Mercure Figeac Viguier du Roy

52 Rue Emile Zola
46100 figeac
france

Tel: +33565500505

Check-in from 16h00

Check out up to 12h00

  • GARE SNCF :  LINE 7 LES TOURS

  • By helicopter

    FIGEAC LIVERNON At 25km / 15.53 miles

GPS :44.6088, 2.036439

Companies

  • AMI METALS 5.4 km / 3.36 mi
  • CAR DELBOS 4.1 km / 2.55 mi
  • FIDECIEL 1.7 km / 1.06 mi
  • FIGEAC AERO 5.1 km / 3.17 mi
  • LABO NUTERGIA 4.2 km / 2.61 mi
  • RATIER FIGEAC 3.5 km / 2.17 mi
  • VALENORM 2.6 km / 1.62 mi

Hotel services

LA DINEE DU VIGUIER

La Dinée du Viguier is a bistro for a quick meal or to celebrate professional or family events, with Anthony Carballo's signature contemporary menu inspired by local products

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • One Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 21 rooms
    • 2 rooms for people with reduced mobility
    • 11 family rooms
    • 2 connecting rooms
    • 21 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed internet
    • WiFi at the hotel
  • Pets welcome
    • Pet allowed Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Concierge
    • Concierge
  • Desk equipment available
    • Umbrellas
Access to property
  • Car park Additional charge
    • Near the property
    • 15 parking spaces
    • Private
Well-being
  • Swimming pool Currently unavailable
    • Outside
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Play area

Your meetings and events

Mercure Figeac Viguier du Roy has 2 meeting rooms in original decor as well as several conference rooms for unforgettable events.An interview, creative meeting, seminar, launching of a product, cocktail dinner in the dining room or outdoors in the courtyards, everything is possible. We accompany you for successful events."State-of-the-art tech: overhead projector, screens, Wi-Fi available throughout the hotel. Tailor-made and creative breaks. Co-working lounges"

Room descriptions and layouts

meeting rooms

From 1 to 40 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Beautifully spacious bright rooms and suites with large bathrooms with shower or/and bathtub in a heritage setting. Excellent bedding, coffee machine, minibar, free Wi-Fi, min 49" TV. Medieval architecture mixed with writing-themed contemporary deco. Stone, wood and fabrics harmony

Our guest reviews for
Mercure Figeac Viguier du Roy

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

1,111 reviews

Great building, great location

Customer review rating 4.0/5

Little Couples - 14/10/2021 Confirmed reviews ALL

Very nice room

Dear M R. Thank you for taking the time to tell us about your experience at the Hôtel Mercure Figeac Viguier du Roy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine GIRARD

Wonderful hotel, such a unique place ! We will come back

Customer review rating 4.0/5

Marie L. Couples - 05/10/2021 Confirmed reviews ALL

A very nice unique place. Some details should be looked at with more attention (spotless cleaning, maintenance of little damages etc...) With these adjustments the experience will be perfect.

Dear MARIE LUCILLE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Figeac Viguier du Roy. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have taken into account the different aspects to be improved. We apologise for these minor inconveniences. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Réceptionniste
Customer review rating 3.5/5

Kenneth K. Friends - 12/09/2021 Confirmed reviews ALL

Phone service terrible unacceptable

Dear KENNETH K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Figeac Viguier du Roy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine Girard General Manager

Ideally located for the station

Customer review rating 5.0/5

Hannah Solo - 04/09/2021 Confirmed reviews ALL

I was made to feel very welcome even though I arrived late at night. Big plus is that the hotel is only four minutes from the railway station by bike. The swimming pool was good and the breakfast excellent. I’d definitely stay again.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Figeac Viguier du Roy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Reception

Little gem

Customer review rating 5.0/5

Thomas Couples - 28/08/2021 Confirmed reviews ALL

Second time in this little gem, and still perfect. To be honest, we came back to Figeac specifically to stay in this hotel. The decor is fabulous and the personnel very kind.

Dear THOMAS S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Figeac Viguier du Roy. Thank you for stopping again in our hotel, it's such a compliment to read that you came back to Figeac in order to stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Juliette Reception

Fantastic property and service... but a room without a window...

Customer review rating 2.5/5

B. Couples - 23/08/2021 Confirmed reviews ALL

I booked a superior room at the Mercure Figeac via the Accor Website. The confirmation from Accor listed all the amenities in detail except that the bedroom did not have a window. I raised my concern with the Hotel reception who informed the hotel was fully booked and that they would otherwise have upgraded us. The hotel is beautiful and the staff very professional and nice however I must say that I felt very frustrated to discover the bedroom had no window upon arrival with no other choice than take the room. It is obvious that Accor is not disclosing the information on purpose as they would definitely lose sales....

Customer review rating 4.5/5

Anonymous Couples - 28/07/2021 Confirmed reviews ALL

Excellente prestation

Cher Monsieur D., Nous vous remercions pour vos commentaires à la suite de votre séjour à Hôtel Mercure Figeac Viguier du Roy. Nous sommes ravis d'apprendre que notre établissement vous a plu. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe, notamment Gaëtan notre barman. N'hésitez pas à laisser un commentaire sur notre profil TripAdvisor, je sais que toute l'équipe en sera très reconnaissante. Voici le lien de notre profil https://www.tripadvisor.fr/Hotel_Review-g616109-d17…-Reviews-Mercure_Figeac_Viguier_Du_Roy-Figeac_Lot_Occitanie.html Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau. Passez une belle journée ! Juliette Réception
Customer review rating 4.5/5

Dominiek Families - 10/07/2021 Confirmed reviews ALL

Magnifiek hotel, prima service

Dear DOMINIEK L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Figeac Viguier du Roy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane

Beautiful place, well located

Customer review rating 4.5/5

L C. Couples - 30/05/2021 Confirmed reviews ALL

Beautiful decoration, combination of historical building and modern. Very comfortable bed and pillows. The hotel is big and beautiful. You can visit all the historical building. The restaurant is outstanding. To correct: amenities missing, just a soap and a washing gel. We waited for more: a hand cream, a couple of cotton pads for example. Air conditioning doesn’t work in middle season, if you are a warm person like me, request a fan and you’ll be ok.

Dear LIOMAR C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Figeac Viguier du Roy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. As for the improvements we could make, we will be sure to improve for your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Our most recent 20 reviews