Rixos The Palm Luxury Suite Collection

Rixos The Palm Luxury Suite Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 639 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

Hotel location

Rixos The Palm Luxury Suite Collection

East Crescent Plot 40, Palm Jumeirah
2 DUBAI
United Arab Emirates

Telephone +971 4 457 5555

Fax +971 423 1 05295

Contact email

  • By plane

    DUBAI INTERNATIONAL At 43km / 26 miles - Shuttle paying

GPS:25.12174, 55.153751

Congress centre

  • CONVENTION CENTER 34 km / 21 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Room descriptions and layouts

2 

meeting rooms

From 1 to 170 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Our guest reviews

Our guest reviews for
Rixos The Palm Luxury Suite Collection

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  639 reviews

TripAdvisor Rating  5.0/5  7,909 reviews

Fabulous hotel, great location & amazing staff

Customer review rating 5.0/5

Debbie H. Families - Confirmed reviews ALL

Didn’t want to come home, amazing experience from the first moment we arrived. Staff so friendly and welcoming

Dear Deborah H., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Mnagement

Excellent hotel

Customer review rating 4.0/5

Lynn C. Friends - Confirmed reviews ALL

Fabulous holiday, the staff make this hotel couldn’t do enough for us.

Dear Yvonne B., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear that you faced the issue with the transfer. We will try to do our best, so that situation will not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Loved the hotel

Customer review rating 5.0/5

Amy H. Families - Confirmed reviews ALL

We had a fantastic holiday at the Rixos. Suite was huge and beautiful, staff were amazing and food/drinks were great. We would definitely visit again.

Dear Amy H., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Customer service

Customer review rating 5.0/5

Raj Families - Confirmed reviews ALL

My stay at Rixos The Palm, was absolutely amazing.The staff were amazing Javed was so friendly all staff met all our needs. The team in Istanbul who made my Masala tea were amazing. Bawer in the restaurant made my lovely masala tea. The hotel was stunning and the views were outstanding. They made our family holiday very enjoyable. The poolside was the children's favourite place.

Dear Rajbir B., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

AMAZING!!!

Customer review rating 5.0/5

Hayley D. Families - Confirmed reviews ALL

From start to finish this did not disappoint. Couldn’t have been better and couldn’t fault the service at all. Would definitely return. Perfect for families and children

D. Matthew D., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Amazing holiday

Customer review rating 5.0/5

Deb Families - Confirmed reviews ALL

This hotel beat all our expectations. The food was fantastic, our suite was spacious and the staff were so accommodating. We had the most wonderful holiday.

Dear Deborah B., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Great stay

Customer review rating 4.0/5

Faye M. Families - Confirmed reviews ALL

Our second visit amazing really love the place. Only 3 bits of feedback need more food selection for gluten free and vegan. Could do with trees at drive to entrance with sparkly lights as would enhance the arrival and a sports bar with matches played would be superb!!!

Dear Faye m., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing with us your points of view regarding the food selection with more gluten free and vegan options, we will do our best to add more items. Moreover, we have already arranged the place where you can watch international football matches. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Perfect facilities

Customer review rating 4.0/5

Declan Families - Confirmed reviews ALL

We had a fantastic holiday. The children loved it and being All-Inclusive meant it was great value.

Dear Declan M., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing the comment regarding pool and beach area, we will do our best to keep the area in a perfect condition. We are sorry that you faced an unpleasant situation with booked cabana, next time we will arrange it and keep under your room until the end of your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Fantastic holiday

Customer review rating 5.0/5

Mr R. Families - Confirmed reviews ALL

Fantastic family holiday

Dear Richard R., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Lovely stay

Customer review rating 5.0/5

Nathan L. Families - Confirmed reviews ALL

Amazing hotel, incredible staff and service. As a family of 5 we loved every minute of it. Hassan in the concierge service was fantastic, but literally the service in every department was exceptional.This is how a hotel should be run and everyone else we spoke with felt the same.

Dear Nathan L., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Faultless hotel

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We finally got to stay at the Rixos the palm after 2 years of cancellations due to covid. It was more than worth the wait that’s for sure!! From the moment we walked in to the hotel we were taken aback by how beautiful and clean it was but also we were treated like royalty, nothing was too much effort. We stayed in a 2 bedroom suite which was very grand very clean and great views. We had a fruit platter and sweet treats awaiting us which I can say didn’t last long. The bed was so comfortable which I NEVER say. The staff around the pool get to know you well and bring drinks over as yours are empty also cold towels around midday. The restaurant staff go above and beyond and if there is something we particularly wanted they will do everything to get it for us. There was so much choice in the buffet restaurant and the food was always delicious. The children loved the entertainment from the Turkish ice cream stand. The steak restaurant deserves an award as not only did they do some amazing melt in the mouth steak but the shows and entertainment to go with it was that extra sprinkle of love. The Italian restaurant was wonderful food beautiful presentation and a very relaxed romantic atmosphere. We loved to sit in the sheisha bar on an evening and eat cakes and drink cocktails and soak up the chilled atmosphere, the drinks here were the best! Manesh our concierge was amazing we would go as far as saying he became a friend, he was a lovely guy who sorted Everything for us even though I didn’t really know what I wanted to do on what day (I was an awkward customer) he took away any stress and we couldn’t have asked for any more from him. Overall the Experience was 10/10 and I’ve recommended to many others already and we will be back soon that’s for sure.

Dear Gemma L., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Good overall experience

Customer review rating 4.5/5

S Families - Confirmed reviews ALL

Helpful staff good good lots of sun loungers

Dear Stuart O., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Couples Trip

Customer review rating 5.0/5

Lesley -. B. Couples - Confirmed reviews ALL

Great hotel, suite, staff and amenities. A bit out of the way but so worth it will use again

Dear Tracy D., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Customer review rating 4.0/5

Ebrahim Friends - Confirmed reviews ALL

Polite staff - quality food - calm and luxurious environment

Dear Ebrahim T., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Nr.1

Customer review rating 5.0/5

Jana Families - Confirmed reviews ALL

All perfect

Dear Matej K., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Well located and hade good stay

Customer review rating 4.0/5

Mohammad S. Families - Confirmed reviews ALL

Except for chekin problem that was due to changing my room all other things was good .

Dear Mohammad S., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Great resort

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

We had a great stay in March 2022, it was a 40th birthday girls trip. Staff were so helpful at the resort and food / drinks lovely. Would recommend and will definitely be returning.

Dear Samantha F., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Beautiful Hotel

TripAdvisor rating 5.0/5

Waynehough888 TripAdvisor review

We stayed at Rixos for 4 nights commencing 18 November. The experience was incredible from the time we stepped out of the taxi to when we left. A lovely hotel, friendly staff and wonderful restaurants. The steakhouse was fantastic with Wagyu steak included in the all inclusive rate. The little cake shop had the most delightful cakes and fantastic coffee.

Dear Waynehough888, We would like to thank you for staying at Rixos The Palm Hotel & Suites and taking the time to share your valuable feedback with us. Thank you for considering Rixos The Palm Dubai as a nice place to spend your 4-day vacation. We are glad to know that you had a nice experience staying with us and enjoyed our lovely service. Especially, thank you for highlighting our staff, restaurants, especially Patisserie and Steak house, we are happy to know that food and service were up to expectations and you fully experienced it. We are looking forward to welcoming you back again in Rixos The Palm Hotel & Suites! Wish you a beautiful day, Guest Relations Department

Fantastic Family Hotel

TripAdvisor rating 5.0/5

kaikrahmer TripAdvisor review

We went to Rixos The Palm for the second time in October 2021 with three kids aged 2, 5 and 7. We have been to several lovely places in the region. That being said, the kids club at the Rixos is better than anything. Lovely staff, great events, energy, kids disco, petting zoo for an afternoon, jumping inflatable stuff the next day, etc. All great. We will be back for X-mas. Hence, a special thank you to Sibel Cengiz, the head of the kids club, and her team. On other matters, the all inclusive contract is worth it, very good food - a la carte for about half the days in specific restaurants - quality buffet for the rest of the days and brand name drinks. Good stuff. I am not being paid for writing this... :-)

Dear kaikrahmer, Thank you for choosing Rixos The palm Dubai Hotel& Suites and for your valuable feedback! It is a big pleasure for our team to receive your beautiful comment. We glad to know that you had a great time with us. Especially, thank you for highlighting our Rixy kids club and Supervisor Sibel, we are glad that all 3 of your kids enjoyed all activities. The entire Rixos team is looking forward to welcome you back soon to Rixos The palm Dubai Hotel& Suites! We wish you a beautiful day, Guest Relations Department

Amazing

TripAdvisor rating 5.0/5

export2021 TripAdvisor review

Everything and everyone were amazing really i recommend, for couples, for family and for relaxation. You can find everything you need there so no need to go away and search for anything outside.. and above all of this the service is excellent

Dear export2021, Thank you for choosing Rixos The palm Dubai Hotel& Suites and for your feedback! It is a big pleasure for our team to receive your beautiful comment. We glad to know that you had a great time with us. The entire Rixos team is looking forward to welcome you back to Rixos The palm Dubai Hotel& Suites! Wish you a beautiful day, Guest Relations Department

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