Mercure Marseille Centre Bompard La Corniche

Mercure Marseille Centre Bompard La Corniche 4 stars

Customer review rating (ALL Rating) 4.2/5 714 reviews

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Hotel extras

  • Private parking

  • A downtown hotel in the heart of a quiet neighborhood near Kennedy Ledge.

  • Close to the beach

  • Tree-filled garden

  • All our bedrooms are renovated

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Marseille Centre Bompard La Corniche

2 Rue Des Flots Bleus
13007 MARSEILLE
France

  • By plane

    MARSEILLE PROVENCE At 22km / 13.67 miles

  • By car

    A7 At 5km / 3.11 miles

  • By train

    ST CHARLES At 6.5km / 4.04 miles

  • By train

    VIEUX PORT At 3km / 1.86 miles

GPS:43.2813179, 5.3595869

Exhibition and convention centre

  • PARC CHANOT 4 km / 2.49 mi
  • PHARO 2 km / 1.24 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Mercure Marseille Bompard

Our accommodation(s)

Sheltered by vegetation, this charming hotel in the center of Marseille offers 51 light-filled rooms spread over 4 buildings of absolute charm, located in the heart of the park: Provencal Bastide, Maison Bourgeoise, and patio with terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  714 reviews

TripAdvisor Rating  3.5/5  658 reviews

very poor service

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

very unpleasant reception staff annoying banging door lift no pool maintenance and no service (no staff all day long, towels and drinks everywhere) no information given about no wifi service when checking in

Dear DENIS F., Thank you for taking the time to tell us about your experience at the Mercure Marseille Centre Bompard La Corniche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincèrement, la direction.

Pleasant stay in calm surroundings

Customer review rating 4.0/5

Jacqueline B. Solo - Confirmed reviews ALL

This hotel has a beautiful location with a delightful shady garden and a small pool. The rooms are nice, although many are planned to be renovated and they need it!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.0/5

P C. Friends - Confirmed reviews ALL

Good location, clean but room had a slight smell of damp or something. My biggest issue however is that, I had already paid EUR 483.39 for the room when I booked on ALL Accor, and my confirmation email says I had nothing further to pay, and yet on check-out they suggested I didn’t pay and owe EUR 790.34. It was 4am and I had a taxi waiting for the airport so I didn’t have time to double check and argue, so I have now paid twice an extortionate amount for 3 nights in an average room. I have sent a request for a refund of the extra EUR 790.34 I was wrongly charged but have still not heard back. Please check your systems and refund me. Thanks Pinar

Dear PINAR C., I'm really sorry to read you return about this experience. As I can see, It was a really big mistake, I present all my apologizes for this, I have send you an email to have your bank details to make the refund very soon. Sincerely, Julie Accommodation Manager

Nice atmosphere. Enjoy swimming and breakfast outside

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Some issue. Hotel was unable to arrange for taxi, even when asked the evening before. Seems an issue. Problem with airconditioning. Window did not close. Breakfast did not always find my things quickly. Would have preferred an English breakfast with fried egg, porridge, baked beans etc. early check in waned. Was not able to arrange. Had to wait to day of arrival. Would have wanted an offer to go to pool.

Dear THOMAS K., We are sorry to read your comment and to see that your stay did not meet your expectations. Know that Mercure hotels are keen to always offer you an irreproachable quality of service, therefore your opinion is very valuable to us. Regarding the different points on which you are not satisfied, know that the "Welcome drink" can only include a draft beer, a glass of wine or a soft drink. It is not eligible for the full Bar menu. On the other hand, early check-in are subject to availability and therefore cannot be guaranteed. We are sorry that this has affected the quality of your stay. The pool is open to all our customers, from 9 a.m. to 8 p.m., so we do not understand your comment on this service. Finally, we are aware that taxis are a real problem in Marseille and that it is very difficult to get them, and especially on time. We apologize for this, even if we are dependent on them and not responsible. We hope to have the opportunity to catch up with us during a future stay and make you forget this one. Please accept, Sir, our most sincere greetings. Cordially, Julie Accomodation Manager

Wonderful service

TripAdvisor rating 5.0/5

Rob v TripAdvisor review

My son and I spent the weekend of 25 & 26 at this hotel for we had a Marseille swim event on saturday. The hotel is just fine but the reason for this post is the staff. Now, Mercure is a large chain, but it is run as a 'mom & pop' hotel with lots of personal attention for the guests. We could ask anything and they would be as flexible as possible to give whatever we asked for like a late snack or some cream for a skin rash due to the swimming. Everybody was helpful and with the most beautiful smiles on their faces.

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Other web-users rate our hotel

  • 268 reviews 7.6/10 Location
  • 397 reviews 6.2/10 Room
  • 410 reviews 7.4/10 Service
  • 7 reviews 6.6/10 WiFi
  • 183 reviews 7.7/10 Amenities
  • 175 reviews 6.4/10 Breakfast
  • 156 reviews 8/10 Vibe
  • 110 reviews 4.4/10 Cleanliness

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