Mercure Istanbul Bakirkoy 4 stars

Customer review rating (ALL Rating) 4.6/5 289 reviews

ALLSAFE approved hotel

Mercure Istanbul Bakirkoy
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+ 15 Services

Hotel extras

  • Online check-in

  • Parking

  • WIFI/Internet Access

  • Laundry

  • Reception open 24 hours a day

Hotel location

Mercure Istanbul Bakirkoy

Istanbul Caddesi No71
Bakirkoy
34142 istanbul
turkey

Fax: (+90)212/5702600

Check-in from 14h00

Check out up to 12h00

  • By plane

    ISTANBUL AIRPORT At 49km / 30.45 miles

  • By boat

    EMINONU FERRIES At 12km / 7.46 miles

  • By boat

    YENIKAPI FERRIES At 9km / 5.59 miles

  • By train

    MARMARAY BAKIRKOY At 0.2km / 0.12 miles

GPS:40.978921, 28.878395

Congress centre

  • CNR 9.0 km / 5.59 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

EKRU RESTAURANT

Breakfast is served in hotel restaurant.

Our accommodation(s)

Our guest reviews for
Mercure Istanbul Bakirkoy

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

289 reviews

TripAdvisor Rating 5.0/5

17 reviews

Customer review rating 5.0/5

Besian B. Business - 29/11/2021 Confirmed reviews ALL

Clean nice and excellent helpful staff… excellent location

Dear Besian B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Front Office Assistant Manager

Good stay

Customer review rating 4.5/5

Suleiman Solo - 05/11/2021 Confirmed reviews ALL

Great stay over all … just need to work speed of serving customers in their rooms. They were too slow bringing iron or shaving kit or unlocking the safe.

Dear Suleiman F H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Front Office Supervisor

Good bed

Customer review rating 4.5/5

Riyadcan A. Families - 03/11/2021 Confirmed reviews ALL

The location of the hotel is very good, it is highly adviced to call the hotel and ask them about how to access the park ,it is on the side road of the hotel, you will find elevator door , stay there and someone will come to pick your car. The hotel is very clean and the room is spacious and useable, the beds are very comfortable. The staff is very helpful.

Dear Riyadcan A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good stay

Customer review rating 5.0/5

Bashir E. Solo - 12/10/2021 Confirmed reviews ALL

Comfortable room a very friendly atmosphere I recommend it very much

Dear Bashir Abdalla E., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

Friendly staff

Customer review rating 5.0/5

Karrar Friends - 16/09/2021 Confirmed reviews ALL

Very nice located hotel with friendly staff and clean rooms

Dear Karrar Hashim Hussein A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

Good stay

Customer review rating 5.0/5

Ghaffar A. Couples - 07/09/2021 Confirmed reviews ALL

Your hotel was very nice every thing good but I have some remarks about breakfast need to increase more items

Dear Ghaffar Alwan Mohsin A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

Well located and a pleasant stay

Customer review rating 4.0/5

Md S. Families - 04/09/2021 Confirmed reviews ALL

Its was amazing friendly staff really enjoyed my stay there

Dear Mohamed Abdalaziz Kh S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

Nice and smooth stay

Customer review rating 4.5/5

Anonymous Families - 02/09/2021 Confirmed reviews ALL

I have stayed 10 days in the hotel, hotel was quite, clean and the receptionist Mrs Benga was so cooperative

Dear Shadi Mohammed Ahmed A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

Very good

Customer review rating 5.0/5

Muhammad N. Families - 01/09/2021 Confirmed reviews ALL

The best hotel ever

Dear Muhammad N. M. Mahmud, We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

Suprer Marmary Location, Quick access to Florya, Great Helpful Team

Customer review rating 5.0/5

G. Families - 28/08/2021 Confirmed reviews ALL

It was a great stay when I called bengi before booking. A great leader like her made a great helpful team though out the whole stay. Turgut, you advance help and advises were really great showing super care even before asking and saving time and effort, thank you very much. Fatih n Ugur thank you very much for your support. Fatih's help to find ways for PCR timing and speed and Bengi's super care here as well.

Dear Mohamed Isam Mohamed G., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

Behavior of your personnel from beginning to the end.

Customer review rating 4.5/5

Hüseyin N. C. Business - 23/08/2021 Confirmed reviews ALL

I felt that the hotel is strictly obeying the Covid rules, which felt me safe during my stay.

Dear Huseyin Nazim C., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

Well located

Customer review rating 4.5/5

Ali O. Solo - 19/08/2021 Confirmed reviews ALL

Everything was perfect

Dear Ali O., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

Happy and comfortable stay

Customer review rating 5.0/5

Yehia G. M. M. Couples - 18/08/2021 Confirmed reviews ALL

It is my fourth time to stay in this hotel which is always satisfactory.

Dear Yehia Gamal Mohamed M., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

Poor location, worse rooms, staff decent

Customer review rating 1.0/5

Anonymous Business - 17/08/2021 Confirmed reviews ALL

Stayed for 2 weeks Some staff are very nice, others are not Location: don’t be fooled by pretty pictures, this is on a terrible looking street Room: decent, bathroom subpar, my safe didn’t work WiFi: works sometimes and had to resort to walking 15min to a Starbucks to get decent WiFi They don’t respond to emails

Dear Luca Eric Bruno Z., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Bakirkoy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bengi HAN Director of Rooms

An Amazing stay and exceptional staff

Customer review rating 5.0/5

Ahed Solo - 12/08/2021 Confirmed reviews ALL

I want to thank the hotel manager and the director of the rooms for having taken full responsibility with all professionalism when my car was tricked during in the hotel parking (he told me about the incident, although I was not in the hotel and I contacted directly with the car rental company and solved the problem without any cost and very quickly). One more incident happened to me when I forgot my wallet at the outdoor cafe, where hotel staff returned the wallet with all honest. I was very happy to stay in the hotel from all aspects, indeed I'll be visiting the hotel again because I feel comfortable, safe in a clean place, amazing location and very kind and helpful staff.

Dear Ahed A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

It was a good stay

Customer review rating 4.5/5

Afnan Families - 25/07/2021 Confirmed reviews ALL

I like their beds and the staff were very nice.. thanks Orhan

Dear Afnan A S A S A A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

Well located, very helpful English speaking and friendly staff, specially the Manager Koray.

Customer review rating 4.5/5

Albashir Couples - 20/07/2021 Confirmed reviews ALL

We had pleasant stay at the Mercure Bakirkoy Istanbul hope. Its clean and conveniently located hotel.. I strongly recommend it for everyone looking for a peaceful stay in Istanbul.

Dear Albashir A T A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Director of Rooms

Perfect stay

TripAdvisor rating 5.0/5

friday245 15/04/2021 TripAdvisor review

Great location, personnel very professional, helpful and extremely kind, hotel room is clean. Breakfast served in the room, on demand and free of charge. I didn't need better for my stay. Thanks and keep up being great.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Front Office Manager

Good hotel in a great location

TripAdvisor rating 4.0/5

GoPlaces111198 22/09/2020 TripAdvisor review

Great hotel location, easy access to transportation, food and affords an opportunity to feel the pulse of the city. Had an exemplary performance by the manager Bengi in solving an issue, I sent an email about 2 am and received a perfect resolution within 2 minutes. Staff were courteous and nice and I enjoyed my Dinners at the hotel. Top 10% of hotel experiences have ever had.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bengi HAN Front Office Manager

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