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ibis Brussels Centre Châtelain Hotel 3.5 stars

Customer review rating 4.6/5 325 reviews

ALLSAFE approved hotel

ibis Brussels Centre Châtelain
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+ 11 Services

Hotel extras

  • An ALLSAFE NSF certified hotel

  • Modern rooms and studios for business and leisure

  • Trendy bar and restaurant with 24/7 service

  • Easy connection to the heart of the city

  • Just 20 minutes from Brussels International Airport

Hotel location

ibis Brussels Centre Châtelain

Chaussee De Vleurgat 191
1050 bruxelles
belgium

Tel: +32028509330

Fax: (+32)02/8509330

Check-in from 15h00

Check out up to 12h00

  • 38 :  VLEURGAT

  • LOUISE :  1 AND 6 LOUISE

  • 93 :  VLEURGAT

  • By plane

    BRUSSELS NATIONAL At 14km / 8.7 miles

  • By train

    GARE DU MIDI At 3.6km / 2.24 miles

  • By train

    LOUISE At 1.9km / 1.18 miles

GPS :50.821462, 4.36635

Companies

  • BANGLADESH EMBASSY 0.2 km / 0.12 mi
  • BRISTOL MYERS SQUIBB BELGIUM SA 4.0 km / 2.0 mi
  • GREEK EMBASSY 0.1 km / 0.06 mi
  • IATA 0.5 km / 0.31 mi
  • ITALIAN EMABASSY 0.8 km / 0.5 mi
  • ULB 1.7 km / 1.06 mi
  • VUB 2.8 km / 1.74 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 64 rooms
    • No room for people with reduced mobility
    • One family room
    • 5 connecting rooms
    • 64 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Dutch
    • French
    • Spanish
    • English
    • Arabic
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Hotel Parking Additional charge
    • On site

Our accommodation(s)

Our guest reviews for
ibis Brussels Centre Châtelain

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

325 reviews

TripAdvisor Rating 4.0/5

25 reviews

Well located.

Customer review rating 4.5/5

Matthew M. Couples - 14/10/2021 Confirmed reviews ALL

Check-in was fast, check out was done online, beds are comfortable, and staff are very helpful.

Excellent stay. Well located, very pleasant room, breakfast and hosts.

Customer review rating 4.5/5

J. D. Business - 12/10/2021 Confirmed reviews ALL

I had an excellent time. The service was wonderful, the room cleaned and nicely decorated. The breakfast was also very nice.

Great Stay; Excellent Location, Clean Rooms, Great Value

Customer review rating 5.0/5

Mark Business - 26/09/2021 Confirmed reviews ALL

The ibis Brussels Centre Châtelain has well designed rooms with a large shower. The lobby combines a bar/breakfast area/reception into one convenient area. The ibis also features an outdoor terrace and is conveniently located.

Dear Mark, Thank you for this kind review. Your kind words are much appreciated. All of the team look forward to seeing you again in the future. Kind regards, Dimitrio VIRONE, General Manager

Slept poorly

Customer review rating 3.0/5

Hans Business - 23/09/2021 Confirmed reviews ALL

First of all it was a surprise that the bed was in a corner next to the wall. There is a lot of noise from the streets and I woke op 3 or 4 times, even when I wear earplugs. And as last point the neighbor decided to watch tv until 02:00u in the morning and that was very well heard in my room. So all in all, not a very nice stay. There were good points: the welcome was nice and the breakfast is good

Dear Hans, Thank you for taking the time to share your feedback. While we are glad to know that our team made you feel welcome to our hotel and that you enjoyed our breakfast we are sorry to hear that you had some issues during your stay. Please do let us know while you are here of any concerns as we will find a solution to resolve this and find an alternative room, if available. It would be a pleasure to welcome you back for an improved stay. Kind regards, Dimitrio VIRONE, General Manager

Very Pleasant stay in Bruxelles

Customer review rating 4.5/5

Vincent B. Couples - 06/09/2021 Confirmed reviews ALL

Very Pleasant week-end escape in Bruxelles

Dear Vincent, Thank you for sharing your experience. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We look forward to welcoming you back soon. Best wishes, Dimitrio VIRONE, General Manager

Well located, Clean room, Kind staff

Customer review rating 5.0/5

Anonimous Business - 29/08/2021 Confirmed reviews ALL

I am very happy with the overall service. The hotel is new, the room was small but clean and well equipped, breakfast was good, staff very kind.

Dear Guest, Please accept our thanks for taking the time to review your visit to our hotel. We are happy to know that our location was to your liking and our friendly team looked after your well. Thank you for mentioning our high standards and we are pleased to know that your time with us was pleasant. We hope to have the opportunity to welcome you back. Best wishes, Dimitrio VIRONE, General Manager

Comfy bed, nice bathroom

Customer review rating 4.0/5

Aymeric Business - 20/08/2021 Confirmed reviews ALL

Breakfast is a bit too limited to my liking. The room is confortable

Dear Aymeric, Thank you for taking the time to share your feedback following your recent stay. It is great to know that you found our hotel comfortable but we are sorry that your breakfast did not quite match your expectations. Next time you visit we would welcome your suggestions on which items you think should be added to our buffet. We look forward to welcoming you back on a future trip. Best regards. Dimitrio VIRONE, General Manager

Excellent stay!

Customer review rating 5.0/5

Martine L. Solo - 16/08/2021 Confirmed reviews ALL

I grew up in Brussels. The Ibis Chatelain Hotel is very well located, Uptown Brussels, near public transports (bus 38 To Central Train Station and tramways on Avenue Louise going Downtown) in a beautiful quiet area. There are plenty of great restaurants and there is a "Carrefour Express Store" on Avenue Louise. The room is super clean. The shower is great. The decoration is modern, minimalist, and practical. It is possible to make tea in the room. The bed is very comfortable. Good TV and radio on the TV as well. Free Hotel WIFI and wall USB plugging to recharge devices. The back rooms faces a small park and is quiet. The staff is very friendly and helpful all the time both at the reception and with the cleaning crew. They cater to the needs of the guests. I highly recommend this particular IBIS hotel.

Dear Martine, Thank you for sharing this lovely review. It is wonderful to know that you had a pleasant stay with us. A message of satisfaction, especially concerning our high service standards, is always a reward for our hardworking team members. We look forward to welcoming you back in the future. Kind regards, Dimitrio VIRONE, General Manager

Great location

Customer review rating 5.0/5

Paul Solo - 26/07/2021 Confirmed reviews ALL

I was looking for an hotel with parking possibility in this area and Ibis was just perfect. Very nice interior and room, excellent breakfast and very friendly and helpful staff at all periods of the day

Dear Paul, Thank you for this positive feedback. We are delighted you had a pleasant experience and appreciated our prime location. Your kind words about the friendly and professional service you received from our team members are much appreciated. We look forward to seeing you again on another occasion. Best wishes, Hicham BENALI, General Manager

Good stay, great location

Customer review rating 5.0/5

Nevin S. Families - 20/07/2021 Confirmed reviews ALL

comfortable, friendly staff, very clean rooms and facilities, great breakfats

Dear Nevin, Thank you for this review of your time at our hotel. It fills us with great joy to know that our breakfast options, amenities and location were all to your liking. We look forward to welcoming you and your family on your next trip. Best wishes, Hicham BENALI, General Manager

Nice neighbourhood, pleasant stay

Customer review rating 4.5/5

Marnix Couples - 05/07/2021 Confirmed reviews ALL

Pleasant, quiet hotel. The room was a bit small but it was efficient, clean and everything worked fine. The room looked newly renovated. Friendly efficient staff, breakfast was perfect, considering the curent hygiene / covid limitations. Parking was available and easily accessible (if you have a small car)..

Dear Marnix, Thanks for taking the time to review your stay at our hotel. It is great to hear that you enjoyed your time with us and we appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward. It would be a pleasure to welcome you again. Kindest regards, Hicham BENALI, General Manager

Good for the price

Customer review rating 3.5/5

Schamy M. Families - 01/01/2021 Confirmed reviews ALL

The location was convient for the purpose of my visit, the room was clean, the safety protocol was well adjust, the personal was friendly and helpful. Good experience. The only negative point : the mattress was extremely thin and there was only one small blanket in the room.

Dear Schamy, We appreciate that you took the time to share your experience with us. Thank you for your kind words about our team members who work hard to ensure that we deliver the best service. Your comfort is very important to us as we recognize the importance of a good night's sleep, and we regret you didn't make our team aware of your concerns as they would have done their best to find a solution for you. We look forward to welcoming you back in the future. Wishing you all the best for the coming year, Hicham BENALI, General Manager

Clean and very friendly

Customer review rating 4.5/5

Caroline Business - 14/12/2020 Confirmed reviews ALL

Very satisfied of my night, the room was clean and the hotel is very well decorated and furnished

Dear Caroline, Thank you for sharing this lovely review. We aim to provide a pleasant experience to all our guests and are delighted that we were able to meet your expectations. We look forward to the pleasure of welcoming you back. Many thanks again, Hicham BENALI, General Manager

Simple, trendy and efficient

TripAdvisor rating 4.0/5

mathiaservyn2020 Business - 23/08/2020 TripAdvisor review

A very good place very efficient for business. Good service. Sober. Clean room. Nice furniture. Bad point: very poor insonorisation of the room ! You hear from the other rooms. People talking, walking,... Except that: great !

Dear Mathias, Thank you for taking the time to write about your stay with us. Your satisfaction is our top priority, and it is great to hear that you enjoyed so much of our hotel. We have duly noted your feedback concerning the room, and we thank you for bringing this to our attention. We will take a look into the matter to ensure that every guest has a comfortable stay. It would be a pleasure to welcome you back on a future occasion. Best wishes, Hicham BENALI, General Manager

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