Sofitel Istanbul Taksim Hotel 5 stars

Customer review rating 4.3/5 379 reviews

ALLSAFE approved hotel

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Sofitel Istanbul Taksim
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+ 21 Services

Hotel extras

  • Modern color schemes and chic interior create a soft, cozy atmosphere.

  • Variety of room types from standard to luxurious suites available to choose from.

  • Elegant rooms and suites offering views of the city, Taksim Sq., or the Bosphorus.

  • 2 Restaurants offering culinary journeys with terrace facing to the Bosphorus

  • Hermes bathroom amenities in all suites.

Hotel location

Sofitel Istanbul Taksim

Gumussuyu Mah
Siraselviler Cad No 13
Taksim
34437 istanbul
turkey

Tel: +902124353333

Fax: (+90)212/4353333

Check-in from 14h00

Check out up to 12h00

  • Taksim Square Station :  Haciosman Taksim Square Station

  • By plane

    ISTANBUL At 39km / 24.23 miles

  • By boat

    KABATAS At 1.5km / 0.93 miles

  • By car

    TAKSIM At 7km / 4.35 miles

  • By train

    TAKSIM At 0.05km / 0.03 miles

  • By train

    TAKSIM At 0.05km / 0.03 miles

GPS :41.036028, 28.985102

Exhibition and convention centre

  • ICEC 2.0 km / 1.24 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet
    • Room service
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 202 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 50 connecting rooms
    • 202 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • Turkish
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Pets welcome
    • Pet allowed Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Sofitel Istanbul Taksim Additional charge
    • On site
    • Private
    • Parking with security service
    • Valet parking
Well-being
  • Indoor Pool
    • Covered
    • On site
  • Fitness Center
    • On site

Your meetings and events

Enhance your meeting and event experience with Sofitel Istanbul Taksim's elegant interior design. Choose from two ballrooms and four meeting rooms in the heart of the city. Distinctive Features

Room descriptions and layouts

6 

meeting rooms

From 1 to 370 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Office

  • Podium

  • WIFI access

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The elegantly designed rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a kettle and coffee making machine, a shower, a hairdryer, a desk, a minibar and all the details you need for a comfortable stay.

Our guest reviews for
Sofitel Istanbul Taksim

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

379 reviews

TripAdvisor Rating 4.0/5

91 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Prime location

TripAdvisor rating 5.0/5

302tahaj 18/10/2021 TripAdvisor review

The hotel has a prime location at the heart of Taksim where the crowd is all the time. The rooms are quite large and well furnished and equipped with all required amenities. The staff most of them friendly and helpful.

Well located on Taksim Square.

Customer review rating 5.0/5

Shahina P. Families - 14/10/2021 Confirmed reviews ALL

Check in was smooth. Was upgraded to the luxury room and free breakfast for 3 of us

Great location and beautiful rooms

Customer review rating 4.5/5

Victoria Couples - 13/10/2021 Confirmed reviews ALL

Our overall stay in Sofitel Istanbul was great. First of all, it is nicely located, you can walk down the Istiklal pedestrian street to the bridge and the old town, or you can walk another way to fancy restaurants and cozy coffee shops. The rooms are spacious and well furnished, the bed was really comfy. Breakfasts were pretty good, though it lacks organisation in orders. Apart from that everything was good.

Customer review rating 5.0/5

Adel A. A. Friends - 13/10/2021 Confirmed reviews ALL

Excellent

Perfect stay

Customer review rating 5.0/5

Mohammad O. Families - 13/10/2021 Confirmed reviews ALL

This was my 3rd stay at Sofitel i am extremely satisfied like always Kaan on duty was extremely helpful so was their general manager Mr Soner as well

Well located

Customer review rating 5.0/5

Alexander Business - 12/10/2021 Confirmed reviews ALL

Friendly staff, clean rooms

SERVICE NOT WORTHY OF A SOFITEL

TripAdvisor rating 1.0/5

sofianm227 11/10/2021 TripAdvisor review

the staff is not at all up to the hotel (except a few servers) despite several complaints, no manager contacted me to resolve the various problems noted such as cleaning not done and poorly done several times! the breakfast is to be reviewed in its entirety and I do not recommend it because for a sofitel I am really disappointed. despite the fact that I am a platinum member no intention was made to me unlike the other hotel in the group where I have always been well received. the only positive side is the hotel spa which is very good. despite several stays in different hotels around the world I have never seen such a mediocre quality of service and especially for this type of hotel. I hope that this comment will make the management of the group react because the hotel and the rooms are very good. Thank you

Good location .

Customer review rating 3.5/5

Abdul M. Families - 06/10/2021 Confirmed reviews ALL

Excellent location.

Fantastic Sofitel Experience

Customer review rating 5.0/5

R. Couples - 06/10/2021 Confirmed reviews ALL

Got a free suite upgrade from my accor gold, super friendly staff, house keeping very friendly, good food in restaurant, spa very good. Everything 10/10!

Bad experience

Customer review rating 0.5/5

Mohammed A. Families - 05/10/2021 Confirmed reviews ALL

I have stayed last year in this hotel 10 days and it was amazing experience , this year I booked 3 nights and I was totally shocked from the staff treatment and also how dirty the room is. I requested a baby bed and the sent me a dirty baby bed sheet on top , I even have a photo of the bed . Unfortunately this hotel does not represent the brand Sofitel.

Perfect location and Great Experience as Always

Customer review rating 4.5/5

Helen O. S. Couples - 03/10/2021 Confirmed reviews ALL

We loved our stay. We've stayed 4 times now. Every time we've been in Istanbul. We love that the staff are helpful, super friendly and professional. They also recognize us and stop to ask how we are and it feels personal and genuine. We tried the hammam this time and it was fantastic!

Good stay overall, improvement still required

Customer review rating 3.5/5

Tareq Families - 03/10/2021 Confirmed reviews ALL

Overall the stay was good specially with the good service and help by the front desk staff. I checked in at room 1404 and the room was extremely dirty and way below expectations. After complaining my room was changed to 1703 which was extremely better and cleanliness of the room was 80% better and still needs improvement. I must say the staff was helpful and welcoming.

Thanks to Mr. John Mustafa for making our stay memorable to The Oven staff and to the luggage receiver staff

Customer review rating 5.0/5

Meg S. Friends - 30/09/2021 Confirmed reviews ALL

It is indeed a satisfying stay with a warm welcome from all the staff and an exceptional service extended to us by Mr. John Mustafa, me and my friends are very grateful. Location is the best very near to Istiklal Street and Train station, cleanliness is the best, breakfast are well satisfying, plenty of food to choose with an accomodating treatment from all the staff, Covid measures are well taken care of. Highly recommendable, we'll come back.

Customer review rating 3.5/5

Ahmad M. Business - 26/09/2021 Confirmed reviews ALL

It was really a bad experience, room wasn’t ’ actually clean for a hotel of 5 stars, bath towels weren’t in the bath, we asked for and they brought 2 bath robes instead, overall I will not stay anymore in This Hotel.

Nothing so special

Customer review rating 3.5/5

Ahmed Business - 26/09/2021 Confirmed reviews ALL

The reception was really helpful but rooms cleanliness wasnt that good

Overrated hotel

TripAdvisor rating 2.0/5

jordifakiani1 25/09/2021 TripAdvisor review

Overrated hotel. Rooms with bad quality details, not Sofitel standards. Breakfast is not good enough. Coffee is terrible. The details in the swimming pool area are not good enough. Elevators smell and are super hot. Some staff with attitude. I won’t come back.

Beautiful hotel very well located

Customer review rating 4.0/5

Chuck Couples - 24/09/2021 Confirmed reviews ALL

Very enjoyable. However, there is structural problem in your showers as water is going outside the shower all over the bathroom into the wood floor of the bed room. Also, another big problem is the blue light (during the night). These blue lights are so intense its difficult to sleep. We had to cover them the best we could.

Overall staff not professional.

Customer review rating 2.0/5

Jaleel S. Friends - 19/09/2021 Confirmed reviews ALL

Staff including duty manager not trained good and inexperience

Dear Jaleel s., Thank you for taking the time to tell us about your experience at the Sofitel Istanbul Taksim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehmet Yavuz Rooms Division Manager Sofitel Istanbul Taksim

Zero

TripAdvisor rating 3.0/5

youbabally Business - 19/09/2021 TripAdvisor review

The service is 2 star hotel service, very noisy breakfast is very bad, the reception stade call me from 11 am to free the room as platinum, no welcome drink, the club lounge os close, really bad experience for a 5 star hotel.

Wonderful Hotel

Customer review rating 5.0/5

Ercan D. Friends - 17/09/2021 Confirmed reviews ALL

Amazing hotel with very friendly and kind staff. Our room was very clean and comfortable. Breakfast was very good with fresh fruits and fresh tasty bakery products. Everyone was extremely polite. Our special thanks to Chef Tin Tin for the wonderful food

Dear Ercan D., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager Sofitel Istanbul Taksim

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