Mercure Antwerp City Centre

Mercure Antwerp City Centre 4 stars

Customer review rating (ALL Rating) 4.0/5 670 reviews

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Hotel extras

  • Central location in front of Stadspark (city park) and near the Central Station

  • Hotel restaurant offering local cuisine and all you can eat breakfast buffet

  • Comfortable and spacious rooms with park view and guest amenities from Rituals

  • Conveniently close to Flanders Meeting & Convention Center Antwerp

  • Complimentary 24/7 fitness centre

ALLSAFE approved hotel

Hotel location

Mercure Antwerp City Centre

Quinten Matsijslei 25
2018 ANTWERPEN
Belgium

  • BUS:  Antwerpen Stadspark

  • METRO:  6 2 15 9

  • TREIN:  Centraal Station

  • TRAM:  8 10 Antwerpen Stadspark

  • By plane

    ANT INTERNATIONAL A At 4km / 2 miles

  • By plane

    BRUSSELS AIRPORT At 0km / 0 miles

  • By helicopter

    HELIMO NV At 6km / 3 miles

  • By car

    E34 At 4km / 2 miles

  • By train

    ANTWERP CENTRAL At 0km / 0 miles

  • By train

    ANTWERP CENTRAL At 0.45km / 0.28 miles

GPS:51.213259, 4.416751

Congress centre

  • FLANDERS MEETING 1 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Near the property
  • Car park

LOUNGE BAR

Meet with friends, family or for business and enjoy a drink. Open throughout the day, you can unwind and relax here.

Your meetings and events

Our meeting rooms the Antwerp Suite and the Blue Diamond Suite have natural daylight. The other meeting rooms have special illumination which gives the effect of natural daylight. Our meeting room package includes: room hire, mineral water, audio-visual equipment, flipchart and stationary. In case you would like to visit our meeting rooms, do not hesitate to contact us. Our meeting room includes:Room hire including mineral water (except for the Blue Diamond) Audio-visual materials (beamer*, screen*, flipchart*, pen and paper) (*Not included in the Blue Diamond meeting room)

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  670 reviews

TripAdvisor Rating  4.0/5  1,035 reviews

Good hotel, Small rooms and no parking

TripAdvisor rating 4.0/5

sazkebab Families - TripAdvisor review

We stayed here for 1 night on a journey through Belgium. Hotel was easy to find, very clean and had been clearly recently modernised. Lobby and restaurant area - very nice design and very modern decor. Breakfast was very good and lots of choice. Room was fairly small compared to other stays we had on our trip, but was adequate for the 1 night stay. Staff very friendly and helpful. Really nice location, 15 mins walk from central station or the zoo/ city centre. We loved our time in Antwerp. Only negative was the parking. Car spaces at the hotel are extremely limited. We had to park about a 15 min walk away and pull all our bags and toddler in the pram to the hotel. Plus the car park had no working lifts which was really quite an inconvenience. This wasn’t ideal so just something to consider if parking is essential for your stay. Located in a nice area with a beautiful play park opposite. We walked everywhere in the city from this hotel and overall had a good stay.

Dear Guest, Thank you for taking the time to provide us your feedback. Thank you for your kind words about the high standards we uphold and it's great to know our location was ideal for your needs. However, we regret that the size of your room did not meet your expectations. As we do offer rooms of different sizes and categories, perhaps our team may assist you in selecting a larger room on your next visit. Nevertheless, your kind words about our team are a reward and an incentive for us to continue delivering the best service possible to our guests. We regret that not having a private car park was inconvenient; there are many public parking options in the area and our team is always available for further information and advice. We hope we have the pleasure to welcome you back again in the future. Kind regards, Thomas van Parijs, General Manager

Ok for 1 night

Customer review rating 3.0/5

David J. A. Couples - Confirmed reviews ALL

Accor Platinum but not upgrade given. Small room with view of back of other buildings. Giving a bottle of wine as a welcome gift, I don’t drink alcohol, but then charged €5 for a bottle of water. I will stay somewhere else next time, but walking distance to central station.

Dear David, Thank you for taking the time to share your feedback. While we are delighted to hear that you appreciated our central location, we are very sorry that your room was not to your liking. We do offer rooms of varying sizes and views, and we would be happy to assist you in choosing one more suited to your requirements during your next stay with us. Unfortunately, the provision of room upgrades is subject to availability and we sincerely apologise for any inconvenience. We have taken note of your comment regarding the water and thank you for bringing it to our attention. We hope to welcome you back. Best wishes, Thomas van Parijs, General Manager

Very good location lovely workers

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Really nice staff, helpful yummy breakfast, great room, great location.

Dear AGNES B., We very much appreciate your comments regarding your stay at the Mercure Antwerp City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quick Visit

TripAdvisor rating 5.0/5

ugene1 TripAdvisor review

Clean, well organized, very friendly staff. Large room. Centraly located and good to visit city on foot. Restaurants and shopping nearby. Parking possible near hotel but a little walk. Not ideal in case you have a lot of luggage because unloading zone in front of hotel is small and occupied.

Dear Ugene, Thank you for taking the time to share your experience with us. We are really pleased you found our location ideal for exploring the city and that you appreciated the high standards which we strive to uphold. Thank you for your kind mention of our team's friendly and courteous service. We are sorry to hear about the issues you faced unloading your luggage and have duly noted your comments. We hope that we may have the pleasure of welcoming you back in the future. Kindest regards, Thomas van Parijs, General Manager

Excellent stay at a well located hotel

Customer review rating 5.0/5

Gavin W. Families - Confirmed reviews ALL

Excellent staff and accommodation

Dear Gavin, Thank you for taking the time to review your stay. We are delighted to know that you had a pleasant experience and found our location to be convenient. Your kind mention of our team's quality service is especially appreciated and we will make sure to convey your appreciation to them. Please know that we have taken on board your comments; we try to take care of the environment in as many ways as possible and always welcome our guests' suggestions. We would love to have you back. Best wishes, Thomas van Parijs, General Manager

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Other web-users rate our hotel

  • 424 reviews 8.7/10 Location
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  • 513 reviews 7.8/10 Service
  • 19 reviews 3.6/10 WiFi
  • 393 reviews 5.8/10 Comfort
  • 380 reviews 7.3/10 Breakfast
  • 269 reviews 6.4/10 Cleanliness
  • 191 reviews 4.3/10 Amenities

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