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Mercure Liege City Centre 4 stars

Customer review rating 4.1/5 339 reviews

ALLSAFE approved hotel

Mercure Liege City Centre
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+ 19 Services

Hotel extras

  • Six impressive historic period rooms with natural daylight

  • Secure paid private parking with direct access to the hotel

  • Beautiful terrace and attractive gardens

  • Enjoy breakfast with healthy options and local specialities

  • Fitness centre

Hotel location

Mercure Liege City Centre

Rue St Leonard 182
4000 liege
belgium

Tel: +3242288111

Fax: (+32)4/2274575

Check-in from 14h00

Check out up to 12h00

  • TEC :  1 LIEGE MARENGO

  • By plane

    LIEGE At 10km / 6.21 miles

  • By car

    HERSTAL At 7km / 4.35 miles

  • By train

    LIEGE GUILLEMINS At 4km / 2.49 miles

GPS :50.6489218, 5.5897098

Congress centre

  • PALAIS DES CONGRES 4.0 km / 2.49 mi

Hotel services

La Linière

Taste Belgian specialties in a 17th century convent at restaurant La Linière - indoors or on the terrace overlooking the garden. Based on local produce, our bistronomic menu offers the best of Liège, such as waffles, Boulets de Liège, and Belgian beer.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 149 rooms
    • No room for people with reduced mobility
    • 10 family rooms
    • 8 connecting rooms
    • 149 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • German
    • Russian
    • Dutch
    • Spanish
    • English
    • Italian
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Hotel Mercure Liège City Centre
    • On site
    • 70 parking spaces
    • Private
    • Parking opened 24/7

Your meetings and events

With 7 comfortable meeting rooms and modern spaces your event or meeting will be perfectly hosted at the Mercure Liège City Centre. All our meeting rooms have bright natural daylight, providing the perfect energy for all your business affairs.Whether you are looking to host a smaller meeting or large-scale event, we have great flexible spaces with capacities ranging from 1 to up to 130 people. The historic features of the building give a special touch to the setting of your business gathering.All our meeting rooms are fully equipped with all your business technology needs. We offer a wide selection of catering options to choose from, and our dedicated staff are happy to help you with any specific requests you may have during your stay.

Room descriptions and layouts

meeting rooms

From 1 to 130 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Day light

  • Video equipment

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Mercure Liege City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

339 reviews

TripAdvisor Rating 4.0/5

853 reviews

Disappointing rooms

Customer review rating 2.0/5

Liam Couples - 03/10/2021 Confirmed reviews ALL

Friendly service and a nice breakfast. Disappointing rooms, lumpy pillows, bedsheets didn't fit the beds, room old, tatty and with lots of marks/stains everywhere. Wouldn't recommend or stay at again.

Dear LIAM E., Thank you for taking the time to tell us about your experience at the Mercure Liege City Centre. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns. Sincerely, Vanessa SARI Hôtel Manager

Good step up

Customer review rating 4.5/5

Sapstar Solo - 30/09/2021 Confirmed reviews ALL

Booked for the Mithra Jazz festival - it is a little way out of the center, but has plenty of free parking around and a frequent bus service if you are making several journeys per day - otherwise a 20 minute walk. Good level of service, quiet room and standard bathroom. It is a little dated, but otherwise fine.

Dear M.W., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager

SATISFIED

Customer review rating 5.0/5

Alain G. F. Business - 19/09/2021 Confirmed reviews ALL

All i could say is " I felt like I were Home "

Dear M. F., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager

well located

Customer review rating 3.0/5

Piet M. Families - 13/09/2021 Confirmed reviews ALL

I stayed in room 532, that was very noisy. They did nothing until I called back. Finally we had another room and 1 hour less sleeping. Reception said breakfast at 6.30. Was there at 6.30 but only opens at 7. Another 30 min less sleeping !

Dear M. M., Thank you for taking the time to tell us about your experience at the Mercure Liege City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa SARI Hôtel Manager

Spacious room

Customer review rating 4.5/5

Miguel Couples - 31/08/2021 Confirmed reviews ALL

Excellent hotel but the paid parking is a bit exaggerated!

Dear M.P., Thank you for taking the time to tell us about your experience at the Mercure Liege City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa SARI Hôtel Manager

Nice employees, big room with view on the "Meuse"

Customer review rating 4.5/5

Valerie H. F. O. Couples - 23/08/2021 Confirmed reviews ALL

Mercure Liege city center is misleading as it is 10 minutes drive from Liège City Center ! So the location was not great at all. The hotel is fine, the employees are very friendly, especially the ones working at the Linière restaurant, a few steps from the hotel - we have breakfast at the restaurant which are no longer owned by the hotel. We had a big room with the view overlooking the Meuse but most rooms are small and overlooking other building...so we were just lucky.

Dear Mrs H., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The restaurant "La Linière" is still part of the hôtel. We just made renovations and had a new Manager for the restaurant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager

nice patio

Customer review rating 4.0/5

Jd Families - 23/08/2021 Confirmed reviews ALL

comfortable rooms. nice historical restaurant and patio

Dear M. D., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will discuss your remarks concerning the lights in your room and the cover with the Maintenance and Housekeeper in order to avoid such a problem in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager

Good location

Customer review rating 4.0/5

Marc Couples - 17/08/2021 Confirmed reviews ALL

Good location. Need a refreshing

Could be better

Customer review rating 3.5/5

Brian G. Business - 13/08/2021 Confirmed reviews ALL

I do not feel that this hotel is on par with other m’évite hotels that I’ve stayed at. The rooms need refreshing, and the mattresses I had certainly need replacing!

Dear M. G., Thank you for taking the time and trouble to complete a survey following your recent stay at Mercure Liège City Centre. At Mercure Lièger City Centre we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. We will take your comments into consideration for the future renovations. Thank you again for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and so improve the services we provide. We look forward to welcoming you again to Mercure Liège City Center the near future. Yours sincerely, Vanessa SARI Hôtel Manager

In need of a thorough renovation

Customer review rating 2.0/5

Henri Business - 10/08/2021 Confirmed reviews ALL

Business trip. Old tired rooms, a less than satiafactory breakfast spread and no upgrade, no welcome gift, no welcome letter. Front desk staff seemingly having a cold vibe while bar / restaurant staff much warmer. Would not return until renovation completed

Well located a very comfortable home away from home

Customer review rating 4.0/5

Alexandra I. Solo - 20/07/2021 Confirmed reviews ALL

Staff were friendly, for me it was a very nice home away from home.

Dear Alexandra, We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Borris Ooslandt Sales Executive

Language barrier

Customer review rating 2.0/5

Anonymous Solo - 11/07/2021 Confirmed reviews ALL

On the site of ALL - Accor it is mentioned that the staf spoke dutch but when I arrived and was leaving no one at the desk spoke dutch. But the desk did help mee get my room-service ordered because no one at the restaurant was picking up the phone.

Dear NORIEN, Thank you for taking the time to tell us about your experience at the Mercure Liege City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We do have Dutch speaking staff, unfortunately they where not present during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Borris Ooslandt Sales Executive

Could be better.

Customer review rating 3.0/5

Anonymous Couples - 07/07/2021 Confirmed reviews ALL

Bedroom too noisy (like a wind tunnel noise). Excellent breakfast. Not aware of the charge for the parking.

Dear B., Thank you for taking the time to tell us about your experience at the Mercure Liege City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are pleased that you enjoy the breakfast service. Concerning the parking, the price is displayed at the entrance, on the ticket and it's written on the websites that the parking is not free. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards, Vanessa SARI Hôtel Manager

Well located near the city centre, good parking space

Customer review rating 4.0/5

Dieter M. Couples - 01/06/2021 Confirmed reviews ALL

The hotel was somewhat disappointing. Clean but terribly outdated, definetly needs updating to modern standards. Our stay was of course affected negatively by the pandemic, so no blame in general. The breakfast was poor not the usual Mercure standard. The previous night we stayed at the Novotel in Colmar, which despite corona was a very positive experience.

Dear M. M., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive feedback. I will share your comments with our team. All the product we propose in the breakfast are fresh and coming from local supplier. Can you provide us more information concerning your disapointment for our breakfast buffet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager

Quiet and cosy traditional hotel with river views and atmosphere

Customer review rating 4.0/5

Pierre Couples - 12/03/2021 Confirmed reviews ALL

Friendly staff and welcoming Room decoration not outstanding Clean and safe environment

Dear M. W., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager

Decent stay under the current circumstances

Customer review rating 3.5/5

Mark Couples - 17/02/2021 Confirmed reviews ALL

Hard to fully enjoy any stay given the current COVID restrictions but that is not the hotel's fault. Good: welcoming staff, easy check in, easy checkout, clean room, happy to have Nespresso machine, 5 eur Accor member voucher for goodies Bad: room location next to service elevator, no bathrobes despite having booked superior room, empty shower gel dispenser, empty mini bar despite superior room, breakfast bag incomplete (no scramble eggs and bacon as listed on menu), expensive parking (this is Liège afterall, in most Mercure hotel parking is free after validation...)

Dear M. V., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I shared your feedback with our F&B Manager and Housekeeper in order to avoid such situation in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager

Good hotel with friendly staff

Customer review rating 4.5/5

Kurt Solo - 11/01/2021 Confirmed reviews ALL

Good hotel, friendly staff, the breakfast solution offered is quite nice, tasty and more then sufficient! Rituals products in the bathroom was really great!

Dear M.T A., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Sari Hôtel Manager

Disappointed

Customer review rating 2.0/5

Dhirapon C. Couples - 09/10/2020 Confirmed reviews ALL

Location is and staff for restaurant and housekeeping are generally friendly and efficient. The front desk though was far from being friendly. My ALL status was not immediately recognised and when I reminded him it felt as if a drink voucher is a charity to me. The linens for beddings are clean but unbelievably poor. They remind me of hostel linens. The worst part of our stay was when the hot water was not running for the most part of the morning on 6 Oct. We called the front desk and were first told that it was being fixed but no timeline was given. Almost two hours later we called again for any updates which were none, but we were promised a follow-up call. That didn't happen. We called again half an hour later only to be given no information whatsoever, but the tone we got was that WE, not the fact that boiler broke up, were a nuisance. Despite feeling extraordinary refreshed after a cold shower in autumn, we were not impressed.

Dear DHIRAPON C., Thank you for taking the time to tell us about your experience at the Mercure Liege City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to apologize concerning the problem with the hot water on the 6th of October. We had a technical issue and we had to do some works in our water system. We tried to do it quickly but then the city turn off the gaz without informing us. So it was difficult to give an idea of a timeline. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa SARI Hôtel Manager

Disappointment

TripAdvisor rating 3.0/5

Sunshine73061 20/08/2020 TripAdvisor review

I have stayed at the property in previous years and was generally satisfied. My expectation rose following the Mercure takeover, but found the standard had fallen since my last visit. Understanding that some services were limited by Covid restrictions, but this was no excuse for the several small deficiencies in the room. My subsequent stay at the Mercure Mulhouse was markedly better.

Dear Guest, Thank you for taking the time to share your review. We are sorry to read that your stay with us fell short of expectations, especially from a returning guest such as yourself. Could you provide us with additional information, please? We take our guests' feedback very seriously and would like to learn more about what we could do to improve for the future. We hope to see you again for an improved experience next time. Best wishes, Vanessa SARI, General Manager

my stay at Mercure Liège Centre

TripAdvisor rating 4.0/5

benny b 08/07/2020 TripAdvisor review

Very good location, close to the city centre. Nice hotel. Staff wes very friendly. Breakfast was up to the expectations, considering the restricts due to Covid19. Nice and clean room, only the mattress felt a little hard. Bathroom was OK as well.

Dear Benny, Thanks for taking the time to comment on your visit to our hotel. It is a pleasure to know that everything was to your satisfaction during your stay. Your positive comments inspire our team to continue making every experience here a memorable one for our guests. We hope we may have the pleasure of welcoming you back in the future. Best regards, Vanessa SARI, General Manager

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