Mercure Avignon Gare TGV

Mercure Avignon Gare TGV

Customer review rating (ALL Rating) 4.5/5 757 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 115 contemporary rooms, recently renovated

  • Immediate proximity to Avignon's TGV station

  • 285sqm of wellness space

  • Modern meeting rooms with natural daylight

  • Bar lounge and restaurant, terrace and swimming pool for afterwork/ events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Avignon Gare TGV

2 rue Mère Térésa
84000 AVIGNON
France

  • By plane

    AVIGNON At 12km / 7 miles

  • By plane

    MARSEILLE At 93km / 57 miles

  • By helicopter

    AVIGNON PUJAUT At 14km / 8 miles

  • By car

    AVIGNON NORD At 12km / 7 miles

  • By train

    GARE TGV At 0km / 0 miles

GPS:43.928696, 4.784743

Companies

  • AGIS 0 km / 0 mi
  • BERTO 0 km / 0 mi
  • POLE EMPLOI 0 km / 0 mi
  • RIJKZWAAN 14 km / 8 mi
  • ROZENBAL 1 km / 0 mi
  • SANOFI 7 km / 4 mi
  • YETI GEL 2 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Les Gustaves

LES GUSTAVES welcomes you every day noon and evening. Our chef offers modern, regional cuisine with seasonal produce. In a new authentic setting, come and taste characterful cuisine.

Your meetings and events

Ideally located in Avignon, less than 3h by train from Paris, close to TGV station, Mercure Avignon Gare TGV is the ideal place for your next event. 4 flexible lounges, 2 banquet rooms, a coworking space w/ total area of 385sqm. All rooms are air-conditioned and fully equipped with video projector, screen, paperboard, hot and cold drinks permanently in the dining room, high-speed WIFI. Our team uses its expertise to ensure you of a customized event.

Room descriptions and layouts

10 

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Completely renovated, the hotel has 115 contemporary and functional rooms with free WIFI access. Depending on your desires, choose our Classic, Privilege, Family or Suites. Some also have balconies. All our rooms are air-conditioned and equipped with a flat-screen TV with chromecast and a courtesy tray.

Our guest reviews

Our guest reviews for
Mercure Avignon Gare TGV

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  757 reviews

Good stay

Customer review rating 4.5/5

Christy M. Business - Confirmed reviews ALL

I needed to stay one night and staff was very nice at check in as I don’t speak French. Restaurant was also very good

Dear Mrs MOUSTRY, We thank you for writing to us following your experience at the Mercure Avignon TGV, it is with pleasure that we read your comment. We are delighted that you have appreciated all the services offered as well as the professionalism of our teams. We will not fail to convey the message. Looking forward to welcoming you during your next stay, Sincerely, Emma, Mercure Avignon TGV Sales Department

Very pleasant stay

Customer review rating 4.5/5

Marc Families - Confirmed reviews ALL

We stayed 5 nights in a suite; which was great for a family of 4; 2 extra beds in a separate room was very convenient. Staff was very friendly. Breakfast very fine. It also was pleasant to have the option to have diner in the hotel ; as we did enjoy it twice, the quality of food really good.

Dear Mr H., First of all, we would like to thank you for taking the time to share your opinion following your stay in our establishment. We are delighted that you enjoyed your stay and all the services offered. We are also very happy that you liked the Chef's cuisine, we will not fail to pass on the message to the whole team! Hoping to welcome you soon! Best regards, Emma, ​​Mercure Avignon TGV sales department

Well located, bad service

Customer review rating 1.5/5

Alex Couples - Confirmed reviews ALL

Was pretty understaffed. Long Delay to deliver my Request for toilet paper and tissue paper. Had to go down to reception myself to get it. Wouldn’t stay again

Dear ALEX L., Thank you for taking the time to tell us about your experience at the Mercure Avignon Gare TGV. We're sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. Your feedback is very important for us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fanny, Service commercial Mercure Avignon TGV

Customer review rating 5.0/5

Laurent L. Business - Confirmed reviews ALL

Au top

Cher Monsieur L., Merci d'avoir pris le temps de nous donner votre avis suite à votre expérience parmi nous, N'hésitez pas à nous suivre sur les réseaux sociaux ! Facebook : Mercure Avignon TGV Instagram : @Mercureavignontgv - @Lesgustaves LinkedIn : Mercureavignontgv A très vite chez Mercure Avignon TGV Alexia, Service commercial Mercure Avignon TGV

Very nice stay

Customer review rating 4.5/5

Ludovic Business - Confirmed reviews ALL

A very nice staff. At any moments, people are available to answer questions and make the moment a good experience. The restaurant is very nice and the various dishes are delicious.

Dear LUDOVIC G., The entire Mercure Avignon TGV team was delighted to welcome you during your stay, we thank you warmly for your online testimonial. We are happy that you enjoyed our establishment and the restaurant where the Chef uses fresh and local products from the region to satisfy your taste buds. We look forward to seeing you soon, Alexia, Mercure Avignon TGV Sales Department

Good surprise to discover this hotel for the 1st time

Customer review rating 4.5/5

Roddy B. Business - Confirmed reviews ALL

Nice hotel and nice people, especially the barman, good food

Dear Sir B., The whole team of the Mercure Avignon TGV was delighted to welcome you during your stay, We are happy that you had a pleasant stay in our hotel, We will be delighted to welcome you again! Yours sincerely, Alexia, Mercure Avignon TGV sales department

Customer review rating 3.0/5

H. P. Families - Confirmed reviews ALL

It was not so clean when we checked in.

Dear p. H., Thank you for taking the time to tell us about your experience at the Mercure Avignon Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexia, Service commercial Mercure Avignon TGV

Personnel sympa. Chambre sympa.

Customer review rating 4.5/5

Alain. Business - Confirmed reviews ALL

Sympa.

Cher Monsieur C., Merci d'avoir pris le temp de nous écrire suite à votre expérience dans notre établissement, Au plaisir de vous accueillir à nouveau, Cordialement. Alexia, Service commercial Mercure Avignon TGV

correct

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Correct

Monsieur L., Merci de nous avoir écrit à la suite de votre séjour, nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Au plaisir de vous retrouver prochainement. Bien cordialement, Fanny, Service commercial Mercure Avignon TGV

Cant fault it

Customer review rating 5.0/5

Leigh Business - Confirmed reviews ALL

My plans changed and ended up extending my stay for a week. I was well looked after and enjoyed the facilities .

Dear LEIGH M., Thank you for taking the time to write to us, We are delighted that you had a pleasant stay and that our professionalism was of benefit to you. We look forward to welcoming you to our establishment, Sincerely, Alexia, Mercure Avignon TGV sales department

Spa not up to standard especially for paying extra, breakfast not replenished, rooms small

Customer review rating 2.0/5

Daniel S. Friends - Confirmed reviews ALL

Really disappointed to pay extra to sue spa facilities that are not up to standard and not kept clean. Went in for an hour and was really not worth it. Overall the entire stay would have expected better.

Dear DANIEL S., Thank you for taking the time to tell us about your experience at the Mercure Avignon Gare TGV. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fanny, Service commercial Mercure Avignon TGV

Good stay Very convenient location

Customer review rating 5.0/5

Anthony E. D. M. Families - Confirmed reviews ALL

Warm welcoming staff Modern comfortable rooms Nice dinner in the restaurant

Dear Guest, Thank you very much for your feedback, we are very happy to read your satisfaction and to have contributed to the success of your stay. Yours sincerely, Fanny, Sales department Mercure Avignon TGV

Your employees are “top notch”. Nicholai the reception desk was especially helpful and most welcoming!

Customer review rating 5.0/5

Elaine Solo - Confirmed reviews ALL

Location….cleanliness and most importantly- your staff.

Dear Mrs L., The entire Mercure Avignon TGV team was delighted to welcome you during your stay, We thank you for taking the time to write to us, We will pass on your comments to Nicolas who will be happy to hear from you! We look forward to welcoming you soon in our establishment, Yours sincerely, Alexia, Sales department, Mercure Avignon TGV

Perfect stay

Customer review rating 5.0/5

Estelle Friends - Confirmed reviews ALL

The stay was perfect from start to finish. The staff was extraordinarily welcoming and friendly doing everything they could to ensure that our stay went well. I had room 332, which was great. Nuxe shower gel and hand soap, a hairdryer and an electric kettle are provided.

Dear ESTELLE G. GEISINGER, Thank you very much for your kind comment. We are very happy to read your satisfaction and will gladly pass on your feedback to our staff. We look forward to your next visit. Sincerely, Fanny, Service commercial Mercure Avignon TGV

Fantastic Place to Stay

Customer review rating 5.0/5

C W. Business - Confirmed reviews ALL

We were welcomed by lovely staff, who were great. The room set up for the business person, plenty of sockets and a wonderful size. The bed and bedding was wonderful, we had a very very good nights sleep. Breakfast did not disappoint. We felt very safe there, great to have a kettle in the room.

Dear CATHERINE W., We very much appreciate your comments regarding your stay at the Mercure Avignon Gare TGV. It is always a pleasure to receive positive feedback that we will share with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanny, Service commercial Mercure Avignon TGV

Good stay & excellent evening meal

Customer review rating 4.0/5

Jonathan Families - Confirmed reviews ALL

Good

Dear JONATHAN T., We very much appreciate your comment and will share it with our staff. Hoping to see you again. Sincerely, Fanny, Service commercial Mercure Avignon TGV

Nickel

Customer review rating 4.5/5

S. Couples - Confirmed reviews ALL

Parfait

Madame S., Nous vous remercions de nous avoir écrit et de partager avec nous votre satisfaction ! Bien cordialement, Fanny, Service commercial Mercure Avignon TGV

Our most recent 20 reviews

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